Director Engineering Jobs

The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Responsibilities Governance & Strategy: Develop, implement, and continuously improve the organization's Information Security Governance framework, policies, standards, and procedures. Lead the creation and execution of the Cyber Security Strategy in alignment with the company's overall business goals. Providing regular reports to the Board of Directors and executive management on the state of cybersecurity. Establish and manage a security metrics and Key Performance Indicator (KPI) program to measure the effectiveness of the security program and report on progress. Oversee the information security budget, ensuring resources are allocated effectively to manage risk. Risk Management: Design and manage a comprehensive enterprise-wide Cyber Security Risk Management program. Conduct regular risk assessments, including Business Impact Analysis (BIA), to identify, analyze, and evaluate information security risks. Facilitate risk treatment planning with business and technology owners, ensuring appropriate mitigation, acceptance, or transfer strategies are implemented. Manage the vendor risk management program, assessing the security posture of

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth, we are looking for a Bilingual Application Support Analyst to join our team. This is a client-facing role focused on ensuring our partners and customers get the most out of our platform by solving complex functional and technical challenges. Some of the role´s responsibilities include: Advanced Troubleshooting: Act as the primary technical point of contact for external clients, diagnosing and resolving complex application issues. Technical Consulting: Guide clients on best practices for platform integration, workflow optimization, and advanced feature usage. Cross-functional Collaboration: Work closely with the Development and Customer Success teams to resolve our clients' requests and improve the product. Do not hesitate to apply if you: Are fluent in English and Spanish . Enjoy working with clients and providing top-level support. Have 2+ years of experience supporting SaaS or complex enterprise applications for external users. Have strong communication and troubleshooting skills. Enjoy digging into application logic and logs to find the "why" behind an issue. Have a passion for learning new technologies and products quickly, adapting to a high-speed, ever-evolving technical landscape. It´s a big plus if you have experience with Directory Services: Knowledge of Active Directory and LDAP for user authentication and management. Environments: Familiarity with Windows and Linux operating systems and experience working within virtualized environments. Web Servers & Networking: Administration of Apache and a solid understanding of network connectivity and protocols. APIs: Familiarity with RESTful APIs and tools like Insomnia, Postman, or cURL to test endpoints, analyze responses, and diagnose integration issues. Databases: Abi

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Regional User Growth Senior Manager, SS-Latam to our User Growth team in Mexico ! As our Regional User Growth Senior Manager, SS-Latam , you'll own User Growth strategy and execution across Mexico, Argentina, and Chile: three distinct markets, one connected growth mandate. You'll lead a dedicated regional team while operating as the primary User Growth partner to our senior Spanish-Speaking Latam Revenue leadership (VPs and directors), translating data into strategy and strategy into hands-on, in-market execution. This is a senior, highly autonomous role: you'll set the regional growth agenda, build and coach a team, and stay close enough to the work to run the analysis, build the campaign, or fix what isn't working yourself when it matters. We expect you to use AI as a core part of how you and your team operate: accelerating analysis, reporting, and campaign development so you can move faster and go deeper than a traditional growth team. If you're energized by owning a multi-market region end-to-end, building senior stakeholder relationships, and leading with both strategic judgment and hands-on rigor, we'd love to hear

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Business Operations Manager for Global Real Estate , you are the strategic engine behind Everpure’s global footprint. This isn't just about managing budgets; it’s about transforming how our facilities and real estate teams operate through data-driven precision and a "automation-first" philosophy. You will act as the vital bridge between our Geo Directors, Finance, and Accounting teams, ensuring our capital projects and portfolio decisions are backed by rigorous financial modeling and airtight operational controls. If you thrive on turning complex data sets into actionable business insights and enjoy building scalable processes that directly impact a company’s bottom line, this role offers the platform to lead high-stakes global initiatives within a fast-paced, collaborative environment. WHAT YOU'LL DO Financial Orchestration: Lead the global annual budgeting process and quarterly forecasting in partnership with G&A Finance, ensuring the business moves from "bottoms-up" activity planning to precise financial execution. Strategic Deal Modeling: Support regional directors by performing transaction-level analysis and maintaining a bi-annual, automated long-range financial forecast for the entire real estate portfolio. Operational Excellence & Compliance: Drive strict adherence to financial controls, SOX compliance, and capital improvement project protocols, serving as the primary conduit for asset settl

A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do Provide high‑quality technical support via phone, chat, email, and self‑service channels while delivering white‑glove service to global employees. Diagnose and resolve incidents across end‑user technologies (Windows/Mac), Microsoft 365, collaboration tools, financial/trading apps, mobile devices, and enterprise applications. Troubleshoot identity, networking, and endpoint issues including Active Directory, VPN, device configuration, endpoint management, and mobile device management. Deliver first‑contact resolution whenever possible while logging, categorizing, prioritizing, and managing tickets in the ITSM platform according to SLAs. Escalate complex issues with clear technical documentation, diagnostic details, and handoff notes to downstream support teams. Create, improve, and maintain knowledge base content, capturing troubleshooting steps, solutions, and best practices. Participate in structured shift handovers and support follow‑the‑sun operational coverage. Identify opportunities for automation, self‑service enhancements, process improvements, and overall service optimization. Communicate clearly and professionally with users, manage expectations, provide timely updates, and maintain composure under pressure. Support operational excellence by contributing to continuous improvement initiatives and maintaining strong documentation discipline. What’s REQUIRED Bachelor’s degree in computer science or related discipline,

Assistant Editor (Contract) Location: Toronto, ON (Hybrid — Must be based in Toronto or willing to be in-office when required on editing days ) Contract Duration: Approx. mid-September - mid-December Company Overview Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation. Our mission is to “Earn the World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients – to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results. We’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients. Position Overview We are looking for a versatile, detail-oriented, and technically sharp Assistant Editor to join our post-production team. In this role, you will be the backbone of our editing workflows, supporting our senior editors, directors, and post-production supervisors from ingest to final delivery. You possess a deep understanding of post-production pipelines, stellar organizational skills, and a passion for storytelling. Whether you are managing complex proxy workflows, prepping timelines, or pulling selects for fast-paced social and commercial projects, you thrive in a collaborative, fast-moving environment. Key Responsibilities Project Setup & Ingest: Manage media offloading, verify checksums, organize project directories, and transcode footage to established post-production specs. Timeline & Ass

Sobre a CAPCO: A Capco é uma consultoria global de tecnologia e negócios, focada no setor de serviços financeiros e energia, somos apaixonados por ajudar nossos clientes, temos 40 escritórios nas Américas, Europa e Ásia-Pacífico! Se criatividade e inovação são sua paixão, a Capco é ideal para você. Vamos te apoiar e ajudar a acelerar sua carreira! O(A) Gerente de Riscos Corporativos da Unidade de Negócios do Brasil será responsável por liderar a gestão eficaz de riscos e a conformidade em todas as operações da empresa no país, incluindo o cumprimento das normas legais aplicáveis, regulamentações do setor, políticas e procedimentos internos e do framework de Gestão de Riscos Corporativos (ERM) da Capco. Esse cargo garantirá que todos os riscos estratégicos, operacionais, de conformidade e reputacionais sejam identificados, avaliados e gerenciados de acordo com os padrões globais da Capco e as exigências regulatórias locais, bem como que existam responsabilidades, mecanismos de monitoramento e processos de reporte adequadamente definidos. Uma das principais responsabilidades será manter níveis apropriados de conformidade com todas as normas relevantes de saúde e segurança, abrangendo políticas internas, regulamentações do setor e legislação aplicável, além de assegurar medidas robustas de monitoramento, reporte e resposta a incidentes. O(A) profissional trabalhará em estreita colaboração com as lideranças de riscos do Brasil e globais, atuando como membro-chave da liderança do negócio, bem como com a segunda e a terceira linhas de defesa. O cargo se reportará conjuntamente ao Managing Partner do Brasil e ao Diretor de Riscos Corporativos da Capco. Principais responsabilidades Manter o framework de Gestão de Riscos Corporativos (ERM) no Brasil, garantindo seu alinhamento às políticas globais da Capco, às regulamentações do setor, à legislação aplicável e às expectativas regulatórias locais. Liderar avaliações de riscos e facilitar revisões e reportes periódicos de risc

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for an experienced Principal Software Engineer to work on our next-generation Imports Platform team. Imports Platform team is leading a strategic initiative to modernize Okta's identity lifecycle management capabilities by architecting and migrating from a legacy monolithic system to a highly scalable, distributed microservices platform. This critical service orchestrates the importing, syncing, and provisioning of identities and access policies—users, groups, roles, entitlements—from external directory services including Active Directory, Office 365, and LDAP-based systems. As a Principal Software Engineer on the Imports Platform team, you will be a cross-team technical leader who takes difficult, ambiguously defined problems and drives them from ideation through production impact without oversight. You will own projects from zero to landing—defining scope, planning execution, making architectural decisions, and articulating measurable impact across the group. You will generate novel solutions to complex distributed systems challenges, guide the team's technical direction, and get stakeholder buy-in on architectural strategy spanning multiple teams. Your sphere of influence extends beyond the Imports Platform team to adjacent teams within the group and cross-functional partners in Product, Design, and SRE. You will participate in group-level strategy, break down strategic initiatives into actionable technical milestones, and drive cross-team

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Business Legal team, which includes the Corporate Legal team, is a team of centralized legal subject matter experts who provide support across all of Plaid’s functions. Our mission is to craft empathetic, forward-looking solutions that empower our stakeholders and propel innovation and competitive differentiation. Role Description Plaid is looking for a highly capable and resourceful corporate generalist to join its Business Legal team, which includes Corporate Legal. The Corporate Counsel role is responsible for all areas of corporate law and governance, including corporate governance & Board support, corporate transactions support, subsidiary and entity management, corporate regulatory compliance and policy development. The ideal candidate will be one who can provide empathetic and practical advice to the business and work well with various cross functional teams and stakeholders. Responsibilities Corporate Governance & Board Support: Support the company’s corporate governance framework and Board of Directors activities, including preparing board and committee meeting materials (resolutions, minutes, written consents) and maintaining corporate records and filings to

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Utilization Management Nurse Consultant (RN) – Concurrent Review Remote | Acute Inpatient Utilization Management | RN Opportunity Are you an experienced RN with a background in acute care and utilization management? Join our team and play a vital role in ensuring members receive appropriate, high-quality, and cost-effective inpatient care through concurrent review and care coordination. What You'll Do Perform concurrent reviews for acute inpatient admissions and continued hospital stays Evaluate medical necessity, severity of illness, intensity of service, and level of care using evidence-based clinical criteria Collaborate with hospitals, physicians, care managers, and discharge planners to support appropriate treatment and timely transitions of care Review clinical documentation and apply health plan benefits and regulatory requirements to authorization decisions Partner with Medical Directors on complex cases and escalations Facilitate discharge planning and identify opportunities to optimize care and resource utilization Manage a high-volume caseload while meeting quality, productivity, and turnaround-time standards WHAT YOU BRING - REQUIRED Active, unrestricted RN license in your state of residence Ability to obtain and maintain additional state licensure as required 5&#43

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This position is responsible for performing utilization management (UM) reviews and authorization activities for post-acute services, including Skilled Nursing Facilities (SNF), Inpatient Rehabilitation Facilities (IRF), Long-Term Acute Care Hospitals (LTACH), Home Health, and other post-acute levels of care. The UM Nurse Consultant evaluates medical necessity and appropriateness of services utilizing clinical criteria, applicable policies, and regulatory requirements to support quality, cost-effective care. The UM Nurse Consultant collaborates with providers, care managers, medical directors, and interdisciplinary teams to facilitate timely care transitions, ensure member needs are met, and support organizational goals. This role requires independent clinical judgment, strong critical thinking skills, and the ability to manage multiple priorities in a fast-paced environment. Required Qualifications Active, unrestricted Registered Nurse (RN) license in the state of residence. Ability to obtain and maintain additional state licensure as required by business needs. 3+ years of clinical nursing experience. 1+ years of utilization management, case management, discharge planning, managed care, or post-acute care experience. Experience reviewing medical records and applying evidence-based

Become a part of our caring community The Portfolio Enablement Lead is a portfolio transformation leader responsible for shaping and advancing Humana's portfolio operating model, Agile Release Train (ART) design, and Ways of Working across multiple portfolios. Acting as a trusted advisor to executive leadership (SVPs, VPs, and portfolio leaders), this role translates enterprise strategy into scalable portfolio operating models that drive alignment, flow, value delivery, and measurable business outcomes across the organization. This position combines deep expertise in Lean Portfolio Management, enterprise operating model design, organizational transformation, and systems thinking with exceptional executive influence, facilitation, and data-driven decision-making skills. The role focuses on enterprise enablement rather than delivery management, driving portfolio optimization, governance consistency, operating model maturity, and long-term organizational optimization while partnering across business and technology teams to improve enterprise performance and strategic execution. The Portfolio Enablement Lead serves as a trusted transformation leader responsible for advancing Humana's Ways of Working through the design, governance enablement, and evolution of portfolio operating models, ART structures, and leadership practices across assigned portfolios. In this highly influential role, you will collaborate with executive leaders across business and technology to shape how portfolios are structured, prioritized, governed, and executed to achieve strategic business objectives. As a trusted advisor, you will partner directly with SVPs, VPs, Directors, and senior portfolio leaders to align organizational design, portfolio strategy, and operating models with enterprise priorities and regulatory requirements.

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport IT is looking for a Senior Systems Engineer (Identity & Access) . In this role, you will design, implement, and administer our Identity and Access Management (IAM) solutions to ensure secure, efficient user lifecycle management. While you are our resident Okta expert, you are also a high-level IT generalist. You will oversee our broader SaaS ecosystem (Google Workspace, Slack, Jira) and endpoint management infrastructure (Jamf, Intune). Your expertise will drive automation, protect sensitive data, mitigate security risks, and maintain compliance in a heavily regulated industry. You will continually strive towards automation of toil. If you are still manually doing the same operational tasks 18 months from now, something has gone wrong. Flexport’s book of business is growing fast, but the promise of technology is that we can grow our business faster than our headcount. The automation you build will be a key factor in that effort. You Will IAM Architecture: Design, implement, and maintain the end-to-end lifecycle of Identity and Access Management platforms. Okta & Directory Trust: Administer Okta, directory services, Multi-Fact

About the Team The Industry Marketing team helps OpenAI bring frontier AI to the industries where it can create meaningful, measurable impact. We work across Product, GTM, Communications, Partnerships, Policy, Security, and Research to translate model and product capabilities into industry narratives, field motions, customer proof, and launch programs that help enterprises adopt AI responsibly. About the Role As Product Marketing Manager, Cybersecurity, you will help define how OpenAI brings frontier AI to cyber defenders. This role sits at the center of Daybreak, OpenAI’s cybersecurity initiative to help defenders see risk earlier, act sooner, and build software that is resilient by design. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior security leaders understand how OpenAI models, Trusted Access for Cyber, Codex Security, and related workflows can support real defensive work. We’re looking for a product marketer who combines strategic narrative, technical curiosity, enterprise go-to-market judgment, and program leadership. The right person can turn fast-moving capabilities into clear positioning, credible assets, and practical field execution. In this role, you will: Own positioning and messaging for OpenAI’s cybersecurity offering, including Daybreak, Trusted Access for Cyber, Codex Security, and related product surfaces. Build field-ready assets for account directors, solutions engineers, security leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages. Translate frontier model capabilities into simple, accurate, and defensible go-to-market language for senior enterprise buyers and security practitioners. Partner with Product, Research, Security, Policy, Communications, Partnerships, and GTM to c