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Documentation Tools Manager Jobs

1,200 active opportunities · Updated for October 2026

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Explore current documentation tools manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Twitch
📍 San Francisco• Full-time• From $89.9K/yr
1mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Tax is looking to grow our fun and collaborative tax team! We want to add an enthusiastic US and international tax manager to help support tax planning for Twitch's unique digital entertainment business. You will report to the Senior Director, Head of Tax for Twitch who is based in Seattle, Washington. You will also closely collaborate with other members of our Twitch Tax team including individuals from both our tax planning and tax ops/compliance functions to address tax planning and related compliance efforts as Twitch continues to innovate and expand its business and respond to the ever-chaning landscape of US and international tax laws. Our team works closely with our business, legal and finance cross-functional partners from both Twitch and Amazon, including advising on important Twitch projects, products, and initiatives, and also coordinating key tax positions and analysis across the broader suite of Amazon's digital businesses. You can work in San Francisco, CA or Seattle, WA. You Will: Analyze and document U.S. and non-U.S. direct tax, indirect tax, and tax reporting and compliance impacts of Twitch projects, programs, products, and other initiatives. Manage outside counsel and external tax advisors on advisory requests and documentation pertaining to direct tax, ind

awsgitrest
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Dropbox
📍 Us Select Locations• Full-time• Remote• From $235.6K/yr
1mo ago

Role Description Dropbox’s Design team is looking for a Director of Product Design to define the next generation of product experiences and infrastructure for Dropbox. In this role, you will lead the vision, strategy, and execution for the systems, patterns, and operating model that shape how Dropbox builds coherent, high quality, multi product experiences at scale. We are building a modern system that can support a broader portfolio of products, accelerate product teams to achieve product market fit, improve front end quality, and create durable patterns for the most important product experiences across Dropbox. You will lead the team responsible for turning repeated product needs into reusable experience infrastructure: interaction patterns, product frameworks, design primitives, implementation standards, and adoption models that make it easier for teams to build excellent Dropbox experiences. As Director, you will oversee the evolution of Dropbox’s design system into a next generation design and technology platform. This includes the foundational system of components, tokens, accessibility standards, and documentation, but also the broader lifecycle of product patterns: how they are identified, designed, validated, built, adopted, measured, improved, and eventually deprecated. You will help move the team from a reactive model, where design systems patternize work after the fact, to a more proactive model, where the team helps shape core product experiences from the beginning. You will also establish Design Systems and Design Technology as a center of excellence for front end product quality. This team should not only define what good looks like, but help build it. That means partnering deeply with product designers, engineers, product managers, researchers, brand, and leadership to create high leverage patterns that improve product coherence, accelerate execution, and raise the quality bar across web, mobile, desktop, and emerging AI native experiences. The ideal

REMOTEreactaigo
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T
Twitch
📍 Seattle• Full-time• From $89.9K/yr
1mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Tax is looking to grow our fun and collaborative tax team! We want to add an enthusiastic US and international tax manager to help support tax planning for Twitch's unique digital entertainment business. You will report to the Senior Director, Head of Tax for Twitch who is based in Seattle, Washington. You will also closely collaborate with other members of our Twitch Tax team including individuals from both our tax planning and tax ops/compliance functions to address tax planning and related compliance efforts as Twitch continues to innovate and expand its business and respond to the ever-chaning landscape of US and international tax laws. Our team works closely with our business, legal and finance cross-functional partners from both Twitch and Amazon, including advising on important Twitch projects, products, and initiatives, and also coordinating key tax positions and analysis across the broader suite of Amazon's digital businesses. You can work in San Francisco, CA or Seattle, WA. You Will: Analyze and document U.S. and non-U.S. direct tax, indirect tax, and tax reporting and compliance impacts of Twitch projects, programs, products, and other initiatives. Manage outside counsel and external tax advisors on advisory requests and documentation pertaining to direct tax, ind

awsgitrest
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T
Twitch
📍 San Francisco• Full-time• From $127.1K/yr
1mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role For many of our creators, streaming on Twitch is a career, and our payment systems are central to making this possible. We're operating at a massive scale and you'll help millions of creators to earn a living doing what they love. As a key member of the engineering team, you will report to the Senior Engineering Manager of Payments team and have the opportunity to build and scale solutions that affect millions of users and broadcasters. You will take high ownership of your services - architecting, building and operating them. You will partner with other engineers, product managers, designers and data specialists to deliver solutions. Our team is based in San Francisco, CA You Will: Work with technical leads and other engineers to design and develop commerce/payments platform and services Contribute to customer-focused project deliveries Work with other teams to clarify product requirements Improve engineering processes Participate in design and code reviews You Have: Minimum of Bachelor’s degree in Computer Science or prior relevant engineering experiences Strong understanding of data structures, algorithms, data modeling and schema design 1+ years as an software engineer Experience creating detailed technical documentation Proficient experience level in one or more of the fol

javaawsrest
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Discord
📍 San Francisco Bay Area• Full-time
1mo ago

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are seeking an experienced Oracle ERP Fusion Functional Analyst to join Discord's Business Systems team. In this role, you will own incident resolution, functional support, and enhancement and system changes delivery across our Oracle Fusion ERP environment. You will serve to Finance stakeholders and a key liaison on critical system issues, while helping Discord maintain a strong controls posture through ITGC and SOX compliance support. What you'll be doing Provide L2 (Incident and Problem Management) and L3 (Bug Fix and Enhancement) support across the Oracle Fusion ERP environment Partner with business stakeholders to investigate and resolve functional issues across AR, AP, Procurement, and GL Serve as the functional point-of-contact for Discord PMs on critical incidents, ensuring timely communication and resolution Create, review, and update design and functional documentation monthly Support month-end, quarter-end, and year-end close activities and cyclical finance operations Execute application testing for break-fixes and minor enhancements Own and drive the quarterly patch upgrade process end-to-end Present new feature releases and impact analysis to Discord stakeholders ahead of each upgrade cycle Follow and support ITGC and SOP requirements for SOX compliance policy What you should have 5+ years of hands-on experience with Oracle Fusion ERP as functional analyst Deep functional expertise in AR, AP, GL, and Procurement within Oracle Fusion cloud Experience configuring Oracle Fusion module setups including Subledger Accounting (SLA) rules, BPM approval workflows Experience supporting L2/L3 produ

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Discord
📍 San Francisco Bay Area• Full-time• $192K – $216K/yr
1mo ago

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are seeking an experienced Oracle ERP Fusion Technical Developer to join Discord’s Business Systems team. In this role, you will own technical incident resolution, report development, integrations, system enhancements, and technical delivery across our Oracle Fusion ERP environment. You will partner closely with Finance, Accounting, Business Systems, and integration teams to ensure operational stability, scalable solutions, and successful delivery of business-critical initiatives. What you'll be doing Provide L2 (Incident and Problem Management) and L3 (Bug Fix and Enhancement) technical support across the Oracle Fusion ERP environment. Develop, maintain, and enhance BI Publisher (BIP) and OTBI reports, dashboards, and data extracts across GL, AP, AR and Procurement modules Own Oracle Integration Cloud (OIC) break-fix support, monitoring, troubleshooting, and new integration development. Partner with functional analysts and business stakeholders to translate requirements into scalable technical solutions. Create and maintain technical design documents, integration specifications, and deployment documentation. Support month-end, quarter-end, and year-end financial operations by resolving technical issues and performance bottlenecks. Execute root cause analysis , technical testing, deployment validation, and regression testing for quarterly Oracle releases. Collaborate with cross-functional teams on enterprise integrations and long-term solution architecture. Follow and support ITGC, SOX, and change management requirements for all technical changes. What you should have 5+ years of hands-on Oracle Fusi

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Dropbox
📍 Canada Select Locations• Full-time• Remote• From C$216.8K/yr
1mo ago

Role Description Dropbox’s Design team is looking for a Director of Product Design to define the next generation of product experiences and infrastructure for Dropbox. In this role, you will lead the vision, strategy, and execution for the systems, patterns, and operating model that shape how Dropbox builds coherent, high quality, multi product experiences at scale. We are building a modern system that can support a broader portfolio of products, accelerate product teams to achieve product market fit, improve front end quality, and create durable patterns for the most important product experiences across Dropbox. You will lead the team responsible for turning repeated product needs into reusable experience infrastructure: interaction patterns, product frameworks, design primitives, implementation standards, and adoption models that make it easier for teams to build excellent Dropbox experiences. As Director, you will oversee the evolution of Dropbox’s design system into a next generation design and technology platform. This includes the foundational system of components, tokens, accessibility standards, and documentation, but also the broader lifecycle of product patterns: how they are identified, designed, validated, built, adopted, measured, improved, and eventually deprecated. You will help move the team from a reactive model, where design systems patternize work after the fact, to a more proactive model, where the team helps shape core product experiences from the beginning. You will also establish Design Systems and Design Technology as a center of excellence for front end product quality. This team should not only define what good looks like, but help build it. That means partnering deeply with product designers, engineers, product managers, researchers, brand, and leadership to create high leverage patterns that improve product coherence, accelerate execution, and raise the quality bar across web, mobile, desktop, and emerging AI native experiences. The ideal

REMOTEreactaigo
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S
Stripe
📍 San Francisco Or Seattle• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Manager of the Technical Solutions Engineering (TSE) team will grow and inspire the team responsible for the success of developers and our largest users integrating with Stripe's platform & products. What you’ll do At Stripe we consider the developer experience to be central to the overall experience of our customers. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building & growing complex systems on our financial infrastructure. Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering team is the glue to make that possible. We make our users feel empowered when we show them about something Stripe could do that they didn't think was possible. Internally, we champion developer experience as central to the overall experience around Stripe. Responsibilities Define and deliver a comprehensive technical support experience for developers and our most complex users (via internal user-facing teams) integrating Stripe Develop both the long-term vision and strategy for the Technical Solutions Engineering team and manage day-to-day operations Develop relationships across the entire organization at Stripe to influence others in aiming for the best developer experience possible Work cross-

S
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do You will strategically support Stripe’s AI user segment consisting of complex and high-growth AI companies. You will develop deep relationships with your assigned accounts’ key stakeholders through frequent in-person meetings and technical account planning sessions. Responsibilities Provide a gold standard experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable a gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion Work closely with Account Management and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both

pythonsqlai
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S
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team's mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payment use cases that are right for their business model, whether it's creating a superb retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. What you'll do Responsibilities Own complex connectivity investigations end-to-end across merchant networks , Wi-Fi, LAN, LTE/5G, ISPs, routers, firewalls, VPNs, Stripe Terminal hardware, SDKs, cloud-based device management and third-party connectivity partners, leading technical troubleshooting until the true root cause is identified and a sustainable resolution is delivered. Partner cross-functionally with Product, Engineering, Technical Support, Product Support Operations, Solutions Architecture, Sales and third-party connectivity providers to coordinate complex incidents, align stakeholders, remove blockers and drive product, engineering or partner improvements that enhance the Stripe Terminal support experience. Drive operational excellence by creating runbooks, troubleshooting guides, AI-assisted diagnostics, dashboards, support processes, documentation and enablement material that empower the wider Support organization to resolve issues independently and continuo

sqlrestai
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Stripe
📍 Sydney• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these

pythonsqlai
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S
Stripe
📍 Seattle• Full-time• Remote
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products. What you'll do As a Technical Program Manager in the Infrastructure team, you'll play a key role within engineering and drive programs that span across Stripe in the core infrastructure of Stripe's payment systems. You're responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale. You'll deliver outstanding results by building and implementing solutions that scale while protecting our users and serving the business. Responsibilities Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains. Define and produce high-quality written proposals, communications, and documentation. Execute on technical programs that require deep systems and engineering-l

REMOTEsqlaigo
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Stripe
📍 Singapore• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these

pythonsqlai
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S
Stripe
📍 Mexico City• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do Strategically support Stripe’s largest and most complex users. Responsibilities Provide a gold standard experience to your assigned accounts’ key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe Lead user facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long term solutions Who you are We are looking for someone who meets the minimum requi

pythonsqlai
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S
Stripe
📍 Bengaluru• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Finance teams don't just provide and process data, but own strategy, use technology to drive solutions, influence their business partners, and create company value. The Billing and Collections team operates in a fast-paced environment and collaborates with cross-functional and international teams. What you'll do In this leadership role, you'll be responsible for supporting the entire billing and collections process, ensuring accurate and timely invoicing, managing outstanding receivables, implementing strategies to optimize cash flow, and resolving complex billing disputes, while collaborating with sales, customer success, and finance teams to maintain positive customer relationships and financial health within the company. Responsibilities Build, develop, and lead a team to support global billing and collections deliverables Participate in building scalable processes to support global growth Execute internal control documentation and sign-off procedures Enhance and maintain existing policies and procedural documentation Drive end-to-end improvement of input processes to enable scale and productivity Develop, manage, and improve process metrics utilizing automation, lean practices, and process optimization to scale Escalate collection issues to relevant stakeholders when necessary Nurture deep, trusted partnerships with leaders across Stripe, showcasing the value of the Billing and Collections function and how it aligns with broader busi

aigorust
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