Driver Operations Lead Jobs

About the Team With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks. The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. We operate across research, engineering, product, and infrastructure; owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. Codex Enterprise builds the ecosystem, governance, and enterprise capabilities that help Codex spread across developers, teams, and organizations worldwide. The User Activation team owns the product experiences that help developers discover Codex, understand its capabilities, connect it to their workflows, and turn initial usage into sustained adoption across teams. About the Role As Codex adoption grows, our challenge is no longer just building powerful AI capabilities. It is helping developers and teams quickly understand how Codex fits into their work, connect it to the tools and codebases they already use, and unlock workflows that make Codex feel like a true teammate. This role will help build the full-stack product surfaces that drive activation and adoption across Codex Enterprise. You will work across onboarding, workspace setup, integrations, discovery, collaboration, usage insights, and ecosystem capabilities that help Codex spread naturally through organizations. You will partner closely with product, design, research, infrastructure, GTM, and customers to identify where users get stuck, where teams fail to adopt Codex, and what product experiences can turn curiosity int

About the Team The Personal AGI team seeks to empower all of humanity to benefit from frontier intelligence in whatever way they choose. We are responsible for training models to deploy to millions of users globally via ChatGPT, the API, and future products. We aim to evolve ChatGPT from a chatbot to an infinitely capable and personalized superassistant supporting human flourishing. We work on defining, measuring, and improving capabilities across the training stack. Our focus areas include but are not limited to model behavior, personalization, safety, factuality, instruction following, personality, interactivity, multilingual fluency, world interaction, and bringing agents to everyone. We chart the course for what to strive towards. We partner closely with research and product teams across the company ensuring that our models are safe, efficient, and reliable. About the Role You’ll work as a Research Engineer / Scientist on the North Stars team within the broader Personal AGI research org. You will work on bringing the next generation of AI-enabled experiences to all of humanity by closing the capability overhang between power users and the average consumer, including areas like tool-use, feature discovery, connectors, and instruction following. You will think deeply about the current bottlenecks in model behavior, translate these insights into robust evals, training data, reward signals, and model and harness improvements. We're looking for individuals with strong ML engineering skills and research experience passionate about creative, product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve model capability and performance. Collaborate closely with the other research and product teams, allowing customers to optimize their own models. Build robust evaluations for tracking modelin

About the Team: OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. Role Overview We are seeking a Package Reliability Engineer to lead reliability engineering for advanced packages used in high-performance AI and computing systems. The primary focus of this role is to assess package level mechanical and thermal reliability risks and apply thermal and mechanical modeling to optimize package design, material selection, and assembly processes. The engineer will also develop reliability test plans with external partners, identify failure mechanisms, perform root-cause analysis, and recommend practical corrective actions. In this role, you will assess package reliability risks from early architecture development through product qualification and high-volume manufacturing. You will work closely with package design, silicon design, system engineering, manufacturing, and ASIC partners to predict package behavior, develop qualification strategies, resolve reliability issues, and improve overall package robustness and lifetime. In this role you will: Lead reliability test plan and assessments for advanced HPC packages, including risk identification, potential failure-mechanism analysis, root-cause investigation, mitigation planning, and corrective-action development. Drive reliability-focused package design optimization based on thermo-mechanical modeling to improve package reliability, power integrity, thermal performance, mechanical robustness, and platform scalability. Develop, validate, and apply package reliability models and lifetime-prediction

About the team The Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve. We define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste. Our team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use. About the Role As a researcher working on Frontier Evals & Environments, you will help build north star model environments to drive progress towards safe AGI/ASI. Your work will directly guide the research programs of the most ambitious training runs happening at OpenAI. Some prior open-sourced evaluations built by researchers in this role include GDPval , SWE-bench Verified , MLE-bench , PaperBench , and SWE-Lancer . If you are interested in feeling firsthand the fast progress of our models, and steering them towards good outcomes, this is the role for you. You will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models. In this role, you'll: Create ambitious RL environments to push our models to their limits, and measure frontier

About the team The Applied team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the role: We're seeking a Data Engineer to take the lead in building our data pipelines and core tables for OpenAI. These pipelines are crucial for powering analyses, safety systems that guide business decisions, product growth, and prevent bad actors. If you're passionate about working with data and are eager to create solutions with significant impact, we'd love to hear from you. This role also provides the opportunity to collaborate closely with the researchers behind ChatGPT and help them train new models to deliver to users. As we continue our rapid growth, we value data-driven insights, and your contributions will play a pivotal role in our trajectory. Join us in shaping the future of OpenAI! In this role, you will: Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse. Develop canonical datasets to track key product metrics including user growth, engagement, and revenue. Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions. Implement robust and fault-tolerant systems for data ingestion and processing. Participate in data architecture and engineering decisions, bringing your strong experience and knowledge to bear. Ensure the security, integrity, and compliance of data according to industry and company standards. You might thrive in this role if you: Have 3+ years of experience as a data engineer and 8+ years of any software engineering experience(including data engineering). Proficiency in at least one programming language commonl

About the Team The Cloud Agents team builds product infrastructure for long-running agents in the cloud: orchestration, sandboxing and isolation, secure environment connectivity, secrets and identity, observability, reliability, and cost controls. These agents securely connect to diverse developer and customer environments and use tools to accomplish goals. We partner closely with product, research, and infrastructure teams to turn agentic capabilities into dependable platforms for OpenAI products and developers building on OpenAI. About the Role We are looking for an experienced software engineer to help build and scale our cloud agent platform. You will design and operate systems for orchestrating agents at scale. You will work closely with product engineers on ChatGPT, API, and Codex to define the right abstractions and enable them to ship products quickly. Strong backend or infrastructure experience is important; experience with Python, Rust, distributed systems, cloud infrastructure, or product platforms is especially helpful. In this role, you will: Design and scale the orchestration, sandboxing and storage systems that run agentic workloads for Codex, ChatGPT, and the OpenAI API. Partner with product engineers to build a platform that enables them to ship quickly and turn feedback into robust abstractions. Improve reliability, security, performance, and cost efficiency for long-running agents. Deploy services that can operate across different environments and clouds. Your background might look something like: 9+ years of professional engineering experience, excluding internships, in relevant roles at technology and product-driven companies. Experience leading large-scale backend, platform, or infrastructure projects from ambiguous problem statements to production systems. Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, and the ability to move across service, platform, and product boundaries. Strong understanding

About the Team The Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve. We define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste. Our team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use. About the Role As a researcher working on Frontier Evals & Environments, you will help build north star model environments to drive progress towards safe AGI/ASI. Your work will directly guide the research programs of the most ambitious training runs happening at OpenAI. Some prior open-sourced evaluations built by researchers in this role include GDPval , SWE-bench Verified , MLE-bench , PaperBench , and SWE-Lancer . If you are interested in feeling firsthand the fast progress of our models, and steering them towards good outcomes, this is the role for you. You will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models. In this role, you might Create ambitious RL environments to push our models to their limits, and measure frontie

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Life Sciences, you will own executive-level relationships with leading life sciences organizations, including global pharmaceutical manufacturers, medical device companies, and contract research organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to transform R&D productivity, automate documentation, enhance regulatory workflows, and personalize patient and provider engagement. This role blends scientific literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and healthcare-focused solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in London. In this role, you’ll: Manage a focused portfolio of large pharmaceutical and life sciences accounts, developing long-term strategic account plans Lead complex, multi-stakeholder sales cycles spanning R&D, medical, regulatory, and commercial functions Partner with solutions and research engineering to design pilots that demonstrate measurable business and scientific impact Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments Own a revenue and consumption target; manage forecasts and pipeline reporting Monitor

About the Team OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, GPT-5, and Sora, and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams. About the Role As a Research Program Manager (RPM) in the Human Data team you will partner with research and engineering to design and implement pragmatic solutions for collecting high-quality data. You will be a key interface between our research roadmap, external vendors, AI trainers, and the Human Data engineering team. This role is based in our San Francisco HQ. In this role, you will: Collaborate with Research: Partner with researchers to scope data collection needs, define success metrics, and establish quality measurement frameworks. Design & Execute Data Collection Campaigns: Translate research needs into actionable plans and accelerate execution by leveraging existing tooling and iterating to reach the desired outcome. In many cases, you will need to implement scrappy new solutions while partnering with engineering to design robust/scalable solutions. Unblock Yourself: You must be deeply uncomfortable with the idea of sitting around waiting for external dependencies, and have the technical acumen and drive to figure out how to achieve at least partial success in the interim. Optimize Systems & Processes: Build and optimize dashboards to track campaign performance, leveraging SQL and Python for data analysis and actionable insights. Drive Technical Roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management. Scale Your Impact : Advise and empower program managers and vendors to drive day-to-day execution so that you can focus on addressing high priority opportunities. You might thrive in this role if you: Are proficient in SQL and Python for data analysis, including q

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We're seeking a System Software Engineer to join our First-Party Hardware team. In this role, you will design, build, integrate, and validate low-level system software for the manageability and health of OpenAI's first-party AI hardware systems. You will work across BMC, Linux, firmware interfaces, automation infra, boot and recovery, hardware diagnostics, telemetry, host and platform drivers, network software interfaces, and manufacturing and fleet readiness. A major part of this role is owning the acceptance path for partner-delivered system software: defining requirements, reviewing code and artifacts, reproducing builds, building tests, pushing fixes, and producing the evidence needed for launch decisions. This role is hands-on and high-ownership. You will write and review low-level software, debug issues across hardware and software boundaries, build infra and automation to test and manage devices in lab, guide partner deliverables, build validation evidence, and help carry platforms from bring-up through production deployment. Location: San Francisco, CA (Hybrid: 3 days/week onsite) Relocation assistance available. In this role, you will: Design, develop, and maintain low-level firmware and system software for first-party AI hardware manageability, including BMC software, Redfish services, gNMI telemetry, firmware update and recovery flows, BIOS/UEFI interactions, platform drivers, and hardware diagnostics. Own integration and acceptance of partner and ve

About the Team The Proactivity Research team, within OpenAI’s broader Personal AGI team, is focused on making our models in ChatGPT and future potential products proactive in ways that are truly useful. We're laying the technical foundations for AI that can anticipate what users need in real time, adapt as their goals and preferences shift, and build a deeper, evolving understanding of the person it's helping. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models’ personalization and agentic capabilities. Our team works on reinforcement learning, dataset creation, evaluations, and other post-training methods. We partner closely with research and product teams across the company to realize the vision of a highly personalized, collaborative, and proactive assistant. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve the proactivity and ability of our models to further user goals. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. Collaborate closely with the other research and product teams to influence the shape of technical solutions in the product You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have a working knowledge of LLM post-training and evaluation approaches Are passionate about, or have experience thinking about, personalization and enabling users to achieve their goals Are comfortable diving into a large ML codebase to debug. Thrive in a dynamic and technically complex environment. About OpenAI

About the Team The Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve. We define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste. Our team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use. About the Role As a member of this API & power-users team, you will improve the capabilities, reliability, and product fit of OpenAI’s agentic models for power users and API developers. You might design evals from real developer workflows, build training environments around production-like tool use, turn qualitative model failures into training data, evals, or post-training interventions, or drive a behavior improvement from discovery through post-training, integration, and launch. This role is intentionally broad. The strongest candidates are comfortable turning ambiguous model behavior problems into concrete progress, whether that means improving tool use, planning, instruction following, recovery from mistakes, or how models behave in API-based workflows. You should be excited to work across research, engineering, data, evals, and product to make models better at acting in real workflows. You will work closely with researchers, engineers, API/product teams, Codex, infrastructure, and safety/align

About the Team The Statsig team at OpenAI builds and operates the experimentation platform that powers product development, measurement, and decision-making across the company. We partner closely with product, engineering, and infrastructure teams to ensure experiments are trustworthy, statistically rigorous, and scalable to the needs of frontier AI products. Our mission is to help teams make better decisions through reliable experimentation. We care deeply about statistical correctness, pragmatic solutions, and building systems that researchers and engineers can trust at massive scale. The team operates at the intersection of experimentation methodology, data infrastructure, causal inference, and product analytics. We are looking for experienced experimentation experts who want to shape the future of experimentation in the AI era. About the role: We're seeking a Data Engineer to take the lead in building our data pipelines and core tables for OpenAI. These pipelines are crucial for powering analyses, safety systems that guide business decisions, product growth, and prevent bad actors. If you're passionate about working with data and are eager to create solutions with significant impact, we'd love to hear from you. This role also provides the opportunity to collaborate closely with the researchers behind ChatGPT and help them train new models to deliver to users. As we continue our rapid growth, we value data-driven insights, and your contributions will play a pivotal role in our trajectory. Join us in shaping the future of OpenAI! In this role, you will: Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse. Develop canonical datasets to track key product metrics including user growth, engagement, and revenue. Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions. Implement ro

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements. You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach. Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments. Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure. Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function. You’ll thrive in th

About the Team OpenAI Finance ensures the organization’s financial integrity and scalability in pursuit of our mission. Our Financial Reporting team is central to delivering accurate, timely, and GAAP-compliant financial information to internal and external stakeholders. We focus on building robust, scalable reporting systems and processes to support rapid organizational growth and complexity. About the Role OpenAI is hiring a Senior Manager, Financial Reporting to help build and run a best-in-class financial reporting engine in a technically complex, rapidly evolving, and high-growth environment. We are looking for a seasoned external reporting professional who pairs strong technical judgment with a roll-up-your-sleeves mindset - owning key reporting deliverables, driving rigorous tie-outs and disclosure quality, and converting ambiguity into audit-ready output. This role will collaborate closely with teams across Accounting, FP&A, Tax, Legal, and Investor Relations to improve reporting processes, streamline data flows, and elevate how financial information is communicated across stakeholders. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Modernize reporting workflows through AI integration — Leverage ChatGPT, Codex, and proprietary AI tools to minimize manual effort and accelerate deep analysis, while maintaining the rigorous judgment and accountability required for high-quality, audit-ready outputs. Own end-to-end financial statements and disclosures — Prepare GAAP financial statements, footnotes, and supporting schedules; maintain rollforwards, tie-outs, and internal consistency checks to ensure outputs are complete and audit-ready. Drive audit readiness and execution — Partner with external auditors to manage day-to-day audit workflow (PBC coordination, support quality, issue resolution) and keep reporting on track with minimal re