Employee Relations Director Jobs

About the Team DoorDash for Business is how companies feed their people. We build the products that let a company run a recurring team lunch, give every employee a meal budget, cater an event or meeting and manage all of it through a single corporate account - across every brand and every market DoorDash operates in. About the Role We're looking for an Engineering Manager to lead a team in DoorDash for Business. Our domain runs from the moment an order is placed to everything a company needs to administer it: high-complexity ordering for catering, recurring team meals, and group orders; the admin portal, identity, and member management that companies run their account on; budgets and policy enforcement; and the expense and travel integrations that connect us to our customers' finance systems. You'll own a pod of 8-10 engineers with a critical charter inside that domain, real revenue attached to it, and close partnership with Product, Design, and Sales Strategy & Operations. You must be located in the Seattle, San Francisco, Sunnyvale, or New York Metro Area for this hybrid position. You're excited about this opportunity because you will… Own a business-critical charter end to end - set technical direction, define the roadmap with your PM and Business counterparts, and be accountable for what ships and how well it runs. Build and grow a team - Hire, level up, and retain engineers; set the bar for what good looks like on your pod; give people work that stretches them. Work on a genuinely global product - Your charter serves the US alongside EMEA, LATAM, and APAC, with partner pods in India, Helsinki, and Brazil. You'll help decide what's built once globally versus what needs regional variation and build the partnerships across time zones to make that stick Take on real architectural weight - Consolidating onto one global stack means untangling parallel implementations, drawing clean service-ownership lines, and making migration calls with production tr

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. About the role As Ema scales, our corporate IT environment tools, access, devices, and compliance has outgrown an ownership-by-default model. We're hiring an IT Engineer to own it end to end. This is not a traditional helpdesk role. Ema is an agentic AI company, and we expect our own internal operations to reflect that. You'll run corporate IT while systematically automating it, using agentic tooling to remove the manual work rather than absorbing it. The measure of success in this role is how little of it remains manual after a year and every employee’s experience is great. What you'll do Agentic Workflows & Automation: Treat every recurring manual task as an automation candidate, extending existing systems and leveraging AI coding tools to design autonomous workflows. Automated Identity & Access: Shift JML lifecycles, including global employee onboarding, Okta/SCIM provisioning, and access reviews from ticket-driven processes to policy-driven automation. SaaS Lifecycle Automation: Programmatically maintain tool inventories, track utilization, and reclaim unused licenses automatically. Automated Endpoint Security: Manage fleet MDM while automating OS patching, encryption b

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team The Workplace Experience (WPE) team is responsible for shaping the employee experience at Plaid, ensuring that our workspaces, events, and cultural touchpoints drive connection, collaboration, productivity, and engagement. Within WPE, the Events & Experiences team brings Plaid's culture to life by designing and executing programs that foster belonging and engagement across both in-office and distributed environments. The team curates a wide range of experiences—from flagship company-wide gatherings to in-office celebrations, DEIB initiatives, virtual events, and milestone moments. They also lead Plaid's in-person onboarding, ensuring every new hire has a meaningful, high-impact introduction to our culture, values, and ways of working. About the Role We're looking for an Onboarding Coordinator to join our Employee Experience team in San Francisco. You'll help create a warm and seamless welcome for new Plaids by coordinating onboarding logistics, supporting new-hire travel, answering questions, and assisting with in-person sessions. You'll also support employee events and programs that help Plaids feel connected, valued, and engaged. What You'll Do Onboarding Help

The Americas HR Shared Services team comprises four members, including the team lead, and supports operations across 19 countries in the Americas region. The team manages end-to-end employee lifecycle processes, covering activities across the hire-to-retire spectrum. Key responsibilities include payroll inputs, benefits enrolment and cancellations, reporting and reconciliations, administration of meal vouchers and transport reimbursements, handling tax-related files, and managing ad hoc documentation such as employment and visa letters. The team also supports background checks for interns, contractors, and new hires, along with onboarding, probation management, and offboarding processes. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations Individual Contributor as part of the HR Shared Services team in India You will play a vital role in processing the backend transactions related to the General Employee Queries, Benefits, Payroll, Compensation and other crucial departments, along with making sure that the relevant SLA’s are met Learn and perform newly transitioned processes and over time gain subject matter expertise in the respective departments Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs Assist in building and maintaining the Standard Operating Procedures for Case Management Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures Actively partners in the Data Management tasks like Audits, Reporting, Data Entry/Update etc Key Skills & Abilities Experience for 3+ years in HR Operations / Shared Services in an HR Shared Services role for Americas region Has expertise in HR Operations with eye for detail and process adherence Is a self-starter who is intrinsically motivated for their own performance to achieve desired results Can function independently, with minimal mentorship and supervi

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. About the Role Ema sells through two motions that behave very differently, and today they share one pipeline, one CRM, and one forecast. Direct enterprise — field Account Executives landing Fortune 2000 logos at $250K+ initial contract value and expanding past $500K, into buying committees that include IT, security, data governance, and procurement. Partner-led — global systems integrators and ISVs, including Teleperformance, PwC, Wipro, NTT Data, Hitachi, KPMG, Atos, ADP, Microsoft, and Google, who deploy Ema's Frontier Apps to their own clients. In some cases the partner embeds Ema inside their own product and owns the end-client relationship entirely. Those two motions require different definitions, different attribution rules, and different quota treatment. Building that distinction — and the systems, reporting, and compensation logic that sit on top of it — is the core of this role. This is the first dedicated Revenue Operations hire supporting the US go-to-market organization. You will be building the function, not maintaining one. What You Will Own Forecasting and pipeline management Own the weekly forecast process and cadence across direct and partner motions, and report fo

About the Role OpenAI is building a scalable global mobility tax program that enables employees and the business to move quickly while managing tax compliance, risk, and employee experience. As Global Mobility Tax Manager, you will own the strategy and operating model for mobility tax across international and domestic business travel, assignment planning, cross-border moves, and other priority mobility scenarios. This is a high-impact role for a builder who can translate complex tax requirements into clear policies, durable controls, and practical employee and business guidance. You will lead through expertise and influence across Payroll, Corporate Tax, Finance, Legal, People, business teams, and external advisors. In this role, you will: Set the global mobility tax framework, principles, governance, and service model in partnership with Corporate Tax teams. Build clear policies and decision frameworks for international and domestic business travel, assignment planning, cross-border transfers, and other mobility scenarios. Design the end-to-end operating model, including ownership, handoffs, controls, escalations, employee communications, and vendor responsibilities. Partner with Payroll, Corporate Tax, Finance, Legal, People, and business leaders to identify tax implications early and support sound workforce decisions. Establish reporting, dashboards, program health metrics, and issue-management routines that surface risk and drive timely remediation. Automate high-volume workflows and use AI-enabled tools to improve case handling, documentation, data quality, and employee support. Manage external tax advisors and vendor partners, service quality, and delivery against agreed standards, timelines, and outcomes. Monitor regulatory and business changes, assess program impact, and continuously strengthen policies and controls. You might thrive in this role if you: Bring 8+ years of experience in global mobility tax, expatriate tax, business-traveler compliance, or a c

The Shantigram Cluster Lead is responsible for overseeing the strategic and operational aspects of administrative functions, with a strong focus on enhancing & sustaining employee experience at corporate offices. This role involves driving the efficient delivery of services, managing facilities, and enforcing policies to foster a productive function. This role will ensure meeting the compliance with standards, project management to oversee the setup and transition of new office spaces, to aligns with organizational goals and ensuring standardization. Source: Adani Group | Job ID: 55925

To ensure efficient administrative support, facility management, logistics, statutory compliance, security, and employee welfare services that enable smooth project execution and uninterrupted site operations. Source: Adani Group | Job ID: 57229

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role Ema is hiring a leader for North America (US and Canada) Partnerships & Alliances to build, lead, and scale our North American partner-led growth channel across three high-leverage ecosystems: Global System Integrators (GSIs), Independent Software Vendors (ISVs), and Private Equity (PE) firms and their portfolio companies. You will own the strategy, the number, and the team — personally carrying our most strategic partner relationships while hiring, coaching, and leading a team of Partner Managers. This is a player-coach leadership role. You will set the partner GTM strategy, stand up the program and operating cadence, run the operating cadence on a weekly basis and be accountable for partner-sourced and partner-influenced pipeline and revenue in the US and Canada. You will be the executive voice of the partner inside Ema — turning partner feedback into product and GTM priorities — and the face of Ema in the partner ecosystem. You’re a fit if you’ve built or scaled a partner function, led partner managers, and driven meaningful revenue through Tier-1 partners selling into Fortune 500 enterprises. You’re entrepreneurial, data-driven, and relationship-first; you know gre

call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns

call center BPO executive, also known as a Customer Care Representative (CSR), is a frontline employee who provides customer service and support through various channels. Their responsibilities include: Customer service: Answering customer questions, complaints, and concerns Technical support: Providing assistance with products and services Communication: Communicating with customers via phone, email, chat, or social media Problem resolution: Evaluating problems and providing solutions Building relationships: Ensuring a positive customer experience and building strong customer relationships Other duties of a call center representative include: Processing orders, forms, and applications Taking orders Processing returns Providing information about products and services

call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel

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About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. We’re looking for Fresh graduates from top Universities who want to push AI from theory into history-making reality.. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We’re well-funded by the top investors and angels in the world. What is the AI resident/Data Resident program? A 6 month remote internship opportunity offering you a glimpse into the real world applications of machine learning and data engineering to build scalable solutions for enterprises. Our aim - creating an experience that allows final year college students to learn how fast growing startups work, gain practical skills, build real world experience, develop a greater understanding of the GenAI and data engineering industry and form valuable connections. Become a part of our extraordinary team of world-class software engineers and leading machine learning and data engineering practitioners. At the end of their stints, top performing residents will get an opportunity to meet the co- founders and the team in our Bangalore office and shall be awarded full time positions at Ema. We envision this program as a launchpad for future AI/Data leaders of our company. Who is eligible for this

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role We are hiring an experienced Enterprise Business Development Representative (BDR) to own strategic account development and generate high-quality sales qualified leads (SQLs) with senior enterprise stakeholders. This is a high-impact, outbound-focused role built for someone who knows how to break into complex accounts, build credibility with executives, and create a real pipeline — not just activity. You will operate at the center of Ema's go-to-market motion, partnering closely with Sales and Marketing to build repeatable enterprise pipeline generation. This role supports the US market and requires working US business hours. What You'll Do Own outbound prospecting including defining your set of target enterprise accounts Identify, engage, and qualify Directors, VPs, and C-level decision-makers at $1B+ revenue organizations Develop account entry strategies and multi-thread across buying committees Drive prospects from cold outreach through qualification to booked SQLs using multiple channels (email, cold calls, LinkedIn) Partner with Account Executives to ensure strong handoff and pipeline conversion Own your book of business — know your metrics, your pipeline value, and yo