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Enablement Lead Emea Jobs

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Explore current enablement lead emea jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE: We are looking for passionate, inspirational, hands-on leaders for Everpure’s fastest growing and cutting edge team - the Analytics & AI Field Solutions Architects. The Analytics & AI FSAs are highly motivated technical sales resources whose goal is to provide guidance, enablement, and support for all things Analytics & AI focusing on opportunities and partnerships across a sales region. This leader must understand the clients' overall business, how to position the value of the Everpure Solution, and be an authority on how Everpure exists in various high performance data pipelines. This person is also responsible for ensuring Everpure Enterprise account teams are effectively qualifying and positioning Analytics & AI opportunities in their sales area as well as providing enablement internally and externally to our channel partner community. The position requires the ability to work cross functionally across Solutions, Marketing, Alliances, Engineering, Enablement, Sales, etc. to align initiatives and go to market campaigns while maintaining technical expertise in all new and upcoming solutions in the space. The selected candidate MUST reside in Illinois, Wisconsin, Minnesota, Michigan, Indiana or Missouri. WHAT YOU'LL DO: Creating field facing solutions content (Technical Walkthroughs, Deep Dives, Demos, Qualification Guides, etc.) for specific solutions around Analytics & AI Mains

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We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. We are looking to speak to candidates who are based in London for our hybrid working model. About The Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. Role Responsibilities Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs Requirements 4+ years field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise techno

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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. About the role: As a Senior Software Engineer working on the Appian platform, your mission will be to ensure Appian is always fast, scalable and up to whatever tasks our customers configure it to do. You will be focused on designing, developing, and maintaining complex software systems while providing technical leadership and mentorship and building a product capable of serving our customers in ways you never imagined. This role includes not just deep coding expertise, but also a focus on system orchestration, using AI Tools and AI integration (like RAG, agentic workflows, MCP), and aligning technical decisions with business strategy. Key Responsibilities The SSE isn't just "faster at coding"—they are responsible for the health of the entire codebase and the growth of the team. Code Quality & Standards: Set and enforce the "gold standard" for clean, maintainable, and well-documented code across the repository. Architecture & Design: Leading high-level design sessions, choosing architectural patterns (Microservices, Serverless, Event-driven), and ensuring systems are scalable and secure. Developer Enablement: Create internal tooling and "Golden Paths" that abstract away the complexity of underlying infrastructure for feature teams. Technical Leadership: Mentoring junior engineers, conducting rigorous code reviews, , setting the "gold standard" for clean, maintainable, and well-documented code across the repository. Project Ownership: Driving features from requirement analysis through deployment. This involves breaking down complex busin

javaawsdocker
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Anthropic
📍 Ca New York City• $255K – $320K/yr
13 days ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude is becoming the AI layer inside the platforms where enterprises already work. Our partnership with Salesforce — anchored by Claudeforce — is the first and largest example, and a growing roster of strategic technology partners is following the same path: making Claude the front door to their products for millions of users. As Marketing Manager, Tech Partnerships, you will own the ongoing comarketing relationship with these strategic tech partners. You will be the single marketing point of contact for each partner’s marketing organization, build and run the joint marketing plan, manage shared marketing funds, and turn large partnership agreements into pipeline-generating field programs — exec summits at partner flagship events, joint workshops, enablement moments, and co-branded activations around the world. Key responsibilities Own the day-to-day comarketing relationship with strategic tech partners, starting with Salesforce: be the one consistent Anthropic marketing voice your partner counterparts plan with, and keep both sides working from a single joint plan Build joint marketing plans with each partner, with goals and success metrics agreed before any shared funds are committed Manage joint marketing development funds (MDF): allocation across programs, spend tracking, compliance with partnership terms, and reporting on what the investment returned Design and execute flagship joint moments — executive summits and sessions at partner events (e.g., Dreamforce, World Tours), joint customer workshops, partner sales kickoff enablement, and co-hosted executive dinners Extend partner programs through the broader ecosy

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Multiverse
📍 London• Full-time• Remote
13 days ago

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The opportunity At Multiverse, People Partnering is a driver of commercial performance, not a support function. We measure ourselves on whether the business performs better because we're in the room. This role partners our GTM organisation — Sales, Customer Impact, B2B Marketing, Revenue Operations and Enablement. It's the largest, fastest-moving and most commercially exposed part of the company, and it's where people decisions show up in the numbers fastest. You'll work directly with our CRO and his leadership layer. They are sharp, direct, and want a partner who brings a point of view and the data to back it. You'll operate as both advisor and operator: helping leaders make better decisions, and making sure the fundamentals are genuinely excellent underneath. What you'll do: Commercial partnering Partner the CRO, Sales SVP and their leadership teams on performance, productivity and team effectiveness. Translate commercial targets — pipeline, attainment, retention, revenue

REMOTEaifinance
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GitLab
📍 Canada• Remote• $115.2K – $129.6K/yr
13 days ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Role This position is 100% remote and will be based in the United States and Canada. The Pipeline Programs Manager turns GitLab's pipeline targets into programs the field can run. You'll own execution of pipeline generation programs, including sales plays, PipeGen days, and run the hygiene checkpoints that keep pipeline data trustworthy. You'll also help surface the risks and upside behind our pipeline plan working across Sales, Marketing, Field Enablement, Sales Strategy, and RevOps. What You'll Do Execute global and regional pipeline generation programs, including codified sales plays and PipeGen days, against a

REMOTEsqlaisalesforce
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re at the forefront of the data revolution, building the world’s greatest data, applications and AI/ML platform. Our get it done culture empowers everyone at Snowflake to innovate, create work with lasting impact, and thrive in a collaborative environment. Snowflake EMEA product marketers conceive of and execute go-to-market plans that drive awareness, adoption and drive success for our customers. We are looking for a Product Marketing Manager to build messaging and positioning around Data and AI Sovereignty in EMEA, execute targeted go-to-market strategy for the Public Sector, scale our impact through Snowflake’s partner ecosystem, and maintain momentum behind key regional sovereignty partnerships. This is a highly cross-functional role, working closely with Account Teams, Field Marketing, Technical Sales, ABM, Partner Marketing, Demand Generation, and Global Product Marketing to align strategy with execution. The successful candidate will thrive on GTM orchestration, partner co-marketing, field enablement, and navigating complex regulatory and public sector buying landscapes. This role is based out of Snowflake’s London office. What You’ll Do Own and align messaging and positioning for Data and AI Sovereignty in the EMEA region, ensuring Snowflake’s narrative addresses

aiprocurement
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Tenable, Inc.
📍 Massachusetts• Hybrid• $145K – $193.7K/yr
13 days ago

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: The Services Architect is an advanced individual contributor within the Services Architecture team, contributing to the technical direction, quality, and delivery of content across the Professional Services Portfolio. Operating with a high degree of autonomy while aligning with the overarching portfolio strategy, this role leads the design and execution of net-new consulting service offerings, courses, and enablement programs, and helps establish standards for the broader team. In this position, the architect provides technical guidance across team projects, handles content and offering escalations, and actively mentors Associate Services Architects. Working in close collaboration with portfolio leadership, the role supports offering strategy and product roadmap alignment, while periodically teaching customer classes or delivering service engagements to ensure content remains grounded in real-world customer experience. Your Opportunity: Strategy & Portfolio Leadership Portfolio Direction: Shape the Professional Services Portfolio by identifying gaps and opportunities and proposing

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13 days ago

With a people-first culture, managing and leading our Sales team is top of mind. MongoDB is always changing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. We are looking to speak to candidates who are based in Singapore for our hybrid working model. Responsibilities Proactively prospect, identify, qualify and develop a sales pipeline through our Cloud Partners Work with our Sales team to close business to meet and exceed monthly, quarterly and annual bookings objectives Own, on behalf of VP - Area Sales, all things cloud partner related Manage Cloud Service Partners, AWS, Microsoft and Google Cloud across ASEAN. Collaborate with Global Pillar teams for backup and support. Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, advanced sales training, and leadership development programs Educate and enable the internal sales organization on Cloud Service Providers (CSP) engagement processes and broader co-sell motions to accelerate deal cycles Design and execute joint partner programs, marketing activities, and go-to-market initiatives Recruit and build strong, effective partner relationships, resulting in growth opportunities Requirements 5+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business 7+ years of quota-carrying experience generating pipeline and selling through Cloud Partners, in a heavy sales matrix model Demonstrated ability to articulate the business value of

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Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. 役割 セールスと市場開拓(Go-to-Market)部門の一員としてご活躍いただける、アカウント エグゼクティブを募集しています。この職務は日本を拠点とし、リージョナルディレクター直属となります。 世界中のプロフェッショナルと連携しながら、お客様の期待を超える価値提供を実現し、安全でクラウドを前提としたデジタルの未来を推進していくポジションです。 また、Customer Success/Enablement/Architecture各チームと密に協働し、Zscalerが実現するクラウド・トランスフォーメーションの力を提案・体現することで、クラウドセキュリティ分野のグローバルリーダーとしての当社のポジションをさらに強固なものにしていただきます。 業務内容 (役割と期待されること) ・顧客の経営幹部を含む主要な関係者との信頼関係を構築すること。 ・顧客の目標に基づく長期的なアカウント戦略を設計すること。 ・社内関係者との連携による顧客ニーズを反映したアカウント計画を策定すること。 ・ 顧客のビジネスを理解し、具体的な目標を掲げ、Zscalerソリューションを提案し、信頼できるパートナーとしての役割を発揮すること。 求める人物像 (成功のための資質) 不確実さを力に変えられる人 :正解が見えない状況でも前に進むことが出来る方。歩きながら道をつくることに前向きで、曖昧さを「障害」ではなく、価値あるものを生み出すための素材として捉えられる方。 オーナーシップを持って動ける人 :ミッションへの熱意が行動力につながり、自ら意思決定し、最後までやり切ることが出来る方。成果に本気で向き合うからこそ誠実にふるまい、戦略の議論から現場の実行まで、必要に応じて自在に行き来できる方。 課題解決を楽しめる人 :難しい課題ほど熱意をもって取り組める方。課題に集中し、解決までやり抜くことで最大のインパクトを生み出せると知っている方。 信頼をつくるコラボレーター :自分の成功だけでなく、チームの成功にコミットできる方。明確さと敬意のある率直さを大切にし、フィードバックを「与える・受け取る」を継続できる方。これこそが最高のチームワークであり、信頼を最速で築く方法だと理解している

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. 役割 セールスと市場開拓(Go-to-Market)部門の一員としてご活躍いただける、アカウント エグゼクティブを募集しています。この職務は日本を拠点とし、リージョナルディレクター直属となります。 世界中のプロフェッショナルと連携しながら、お客様の期待を超える価値提供を実現し、安全でクラウドを前提としたデジタルの未来を推進していくポジションです。 また、Customer Success/Enablement/Architecture各チームと密に協働し、Zscalerが実現するクラウド・トランスフォーメーションの力を提案・体現することで、クラウドセキュリティ分野のグローバルリーダーとしての当社のポジションをさらに強固なものにしていただきます。 業務内容 (役割と期待されること) ・顧客の経営幹部を含む主要な関係者との信頼関係を構築すること。 ・顧客の目標に基づく長期的なアカウント戦略を設計すること。 ・社内関係者との連携による顧客ニーズを反映したアカウント計画を策定すること。 ・ 顧客のビジネスを理解し、具体的な目標を掲げ、Zscalerソリューションを提案し、信頼できるパートナーとしての役割を発揮すること。 求める人物像 (成功のための資質) 不確実さを力に変えられる人 :正解が見えない状況でも前に進むことが出来る方。歩きながら道をつくることに前向きで、曖昧さを「障害」ではなく、価値あるものを生み出すための素材として捉えられる方。 オーナーシップを持って動ける人 :ミッションへの熱意が行動力につながり、自ら意思決定し、最後までやり切ることが出来る方。成果に本気で向き合うからこそ誠実にふるまい、戦略の議論から現場の実行まで、必要に応じて自在に行き来できる方。 課題解決を楽しめる人 :難しい課題ほど熱意をもって取り組める方。課題に集中し、解決までやり抜くことで最大のインパクトを生み出せると知っている方。 信頼をつくるコラボレーター :自分の成功だけでなく、チームの成功にコミットできる方。明確さと敬意のある率直さを大切にし、フィードバックを「与える・受け取る」を継続できる方。これこそが最高のチームワークであり、信頼を最速で築く方法だと理解している

D
13 days ago

CSQ327R12 Enterprise customers are investing in AI, but most are stuck between a successful pilot and real organizational adoption. The gap is not technology. It is whether the workforce can change how it works. You will own end-to-end workforce transformation engagements with Databricks' largest customers. You will diagnose where a customer's workforce is today, define what needs to change, build the transformation plan, and drive execution until adoption sticks. You are the directly responsible individual for each engagement, not a contributor to someone else's project. The Impact You Will Have Own the full transformation lifecycle for each customer, from workforce assessment through capability pathways, operating rhythm, and measurement. You build the plan and you execute it. Run 2 to 3 concurrent engagements across different formats. These range from short-cycle assessments (2 to 4 weeks) to coached transformations (8 to 12 weeks) to deep embedded engagements (12 to 16 weeks). You will manage a mixed portfolio simultaneously. Design for multiple organizational layers within a single engagement. That means building executive sponsorship with CDOs, CIOs, and CHROs while also architecting the manager enablement and individual contributor adoption layers underneath. Drive execution, not just planning. You will stand up the operating rhythm, coach internal champions, unblock adoption barriers, and adjust the plan when reality diverges from the model. Design the human-agent collaboration model for each customer's workforce. Assess workflows and distinguish what should stay human from what should be automated, agent-assisted, or fully agent-led. Design differentiated pathways for builders in technical roles and users in workflow roles. Shape how engagements are scoped and priced. You are closest to the work and will ensure that commercial commitments are deliverable. Turn what you learn into repeatable tools and playbooks that can scale beyond practitioner-led delivery

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Talkdesk
📍 United States• Remote• $115K – $175K/yr
14 days ago

🚀 About the Role Talkdesk is seeking a highly strategic, high-autonomy Senior People Business Partner to drive the organizational health, talent strategy, and commercial scale of our Go-to-Market (GTM) organization, focusing specifically on Sales and Marketing . Operating within our regional PBP model, you will partner directly with VP-and-below leaders across Enterprise Sales, Inside Sales, Channel Sales, Field Marketing, Brand, and Marketing Operations. Your mission is to align people strategy with aggressive revenue and growth targets, building a high-performing, agile commercial organization. This is a high-visibility, high-impact role for an experienced HR practitioner who thrives in a fast-paced, quota-driven environment and can flex seamlessly between strategic coaching and execution. 🎯 What You'll Do As the dedicated Senior PBP for Sales & Marketing, your core responsibilities will include: Sales & Marketing Client Partnership GTM Advisory: Act as the primary People Business Partner for our AMER Sales and Marketing organizations, building strong, consultative relationships with VP-level commercial leaders. Commercial Org Design: Provide guidance on sales and marketing organizational design, including optimizing territory coverage models, spans of control, marketing team structures, and capacity planning. Incentive & Compensation Strategy: Partner with Sales Operations and Total Rewards to advise on sales compensation structures, commission dynamics, merit cycles, promotions, and strategic offer construction for highly competitive GTM talent. Talent Pipelines: Partner with Recruiting to execute aggressive headcount planning, build robust talent pipelines, and refine role scoping to attract top-tier commercial talent. AI-Driven Transformation & GTM Enablement AI Fluency in GTM: Champion Talkdesk's AI Fluency competency framework within Sales and Marketing, embedding AI expectations into core sales methodologies, marketing competencies,

REMOTEaiHR
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Roadie
📍 REMOTE• Remote
14 days ago

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . As a CX Content Specialist , you will play a critical role in developing, organizing, and maintaining high-quality internal and external content that supports the Customer Experience (CX) team, our customers, and cross-functional partners. You will work closely with Training, Quality, and Operations teams, as well as collaborate with Product, Marketing, and Legal stakeholders to ensure content is accurate, consistent, and aligned with brand standards. You will be responsible for managing content requests, maintaining our knowledge bases, and ensuring content enables CX teams to deliver a seamless customer experience. What You’ll Do Create and refine CX content that aligns with Roadie’s voice and style, ensuring clarity, consistency, usability, and strong customer self-service outcomes Regularly audit internal and external Salesforce content for accuracy and relevance, partnering with the CX Enablement team to analyze user behavior, address content gaps, and improve resources Translate process maps and workflows provided by CX Operations Specialists into clear, digestible guides for CX team members Partner with Product and Marketing teams to stay current on feature rollouts, enhancements, and campaigns, ensuring CX teams are equipped with the most up-to-date resources an

REMOTEsalesforcelogistics
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DU
14 days ago

About the Team Our mission is to promote growth in local economies by building connections with businesses across the nation and expanding access to the DoorDash platform. The DoorDash for Business Client Success Team drives product adoption, usage, and expansion across our longtail unmanaged customers with a focus on onboarding and new use-case development. Our team is client facing while also leveraging a one-to-many, tech-touch model: lifecycle campaigns, group training,and automation, leveraging customer signals. The goal is to accelerate product stickiness and unlock growth at scale. Client Success is a great place to build both hard and soft skills, including consultative product expertise, data-driven decision making, and cross-functional collaboration, as the link between what customers need and what we build. About the Role Scaled Client Success Managers own product adoption, education, and onboarding for a pooled segment of our longtail unmanaged customers in North America. You'll be a proactive, solutions-oriented partner who delivers enablement and activation at scale through digital-first programs and remaining client facing while you introduce new products and features and help customers get more out of the ones they already use. Reporting to the Manager, Client Success, you'll partner with S&O (Strategy & Operations), Analytics, and Product to turn insights into programs that unlock value across a large book of customers. We're making a big bet that there's significant untapped potential in our self-service accounts. As part of a growing team, you'll help refine and scale our customer onboarding and activation motion while growing alongside the function. You’re excited about this opportunity because you will… Support a pooled segment of customers through a one-to-many model, prioritizing outreach by signal rather than account by account Own customer education and onboarding programs at scale: group training sessions, email campaigns, and lifec

Excellogisticsrecruitment
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