Enterprise Analytics And Reporting Manager Jobs

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading. Responsibilities: · Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy. · Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues. · Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs. · Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements. · Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap. · Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders. Requirements: · 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment. · Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem. · Advanced Technical Exposure: Direct experie

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Escalation Engineer on our FlashBlade team, you will serve as the premier technical authority driving customer trust and operational stability across complex, enterprise-scale storage environments . You will collaborate closely with front-line Support, Engineering, and product leaders to rapidly resolve high-impact technical challenges and transform complex system failures into long-term product reliability. By bridging real-world customer insights with engineering solutions, you will elevate team performance and ensure our enterprise customers achieve flawless platform availability. WHAT YOU'LL DO Drive High-Stakes Escalation Resolution: Take end-to-end ownership of critical, multi-platform system issues—evaluating hardware, software, networking, and environmental factors—to rapidly restore service, perform root-cause analysis, and protect customer business continuity. Elevate Engineering Talent & Knowledge: Mentor and coach support team members through joint case triage, structured technical trainings, and internal documentation, accelerating technical capabilities and resolution velocity across the organization. Bridge Product Engineering & Customer Insights: Partner directly with Product Engineering to relay real-world system behavior, ensuring critical customer feedback, feature enhancements, and bug fixes trickle back into core product design. Lead Strategic Customer Communications: Facilitate

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Escalation Engineer on our FlashBlade team, you will serve as the premier technical authority driving customer trust and operational stability across complex, enterprise-scale storage environments . You will collaborate closely with front-line Support, Engineering, and product leaders to rapidly resolve high-impact technical challenges and transform complex system failures into long-term product reliability. By bridging real-world customer insights with engineering solutions, you will elevate team performance and ensure our enterprise customers achieve flawless platform availability. WHAT YOU'LL DO Drive High-Stakes Escalation Resolution: Take end-to-end ownership of critical, multi-platform system issues—evaluating hardware, software, networking, and environmental factors—to rapidly restore service, perform root-cause analysis, and protect customer business continuity. Elevate Engineering Talent & Knowledge: Mentor and coach support team members through joint case triage, structured technical trainings, and internal documentation, accelerating technical capabilities and resolution velocity across the organization. Bridge Product Engineering & Customer Insights: Partner directly with Product Engineering to relay real-world system behavior, ensuring critical customer feedback, feature enhancements, and bug fixes trickle back into core product design. Lead Strategic Customer Communications: Facilitate

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As a Engagement Manager , you will own end-to-end delivery of GCC/GBS strategy and advisory engagements — from shaping ambiguous client asks into structured problem statements to leading teams through research, analysis, and executive-ready recommendations. This role i

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. The Senior Network Engineer leads Wizards of the Coast's enterprise network — datacenters, corporate offices, studios, and AWS cloud. Our stack runs on a Juniper/Mist campus fabric, a Palo Alto Networks security edge, and cloud-native AWS connectivity. You'll set technical direction, drive complex initiatives end to end, and mentor the broader team. Come help us build the future of network operations. What You'll Do: Own the architecture, build, and roadmap for our Juniper/Mist campus and branch infrastructure, and lead its evolution across sites and business units. Lead the Palo Alto Networks security stack, from policy architecture to secure-by-design standards across teams. Own end-to-end AWS cloud network implementation — VPC, Transit Gateway, Direct Connect/VPN, Route 53 — and hybrid connectivity, including BGP, OSPF, and SD-WAN traffic engineering at scale. Drive automation and AI adoption across network operations, from config deployment to AI-powered monitoring, observability, and root-cause analysis. Be the go-to for critical issues, and mentor less-experienced engineers through code review, troubleshooting, and skill-building. What You'll Bring: 10+ years in enterprise network engineering — routing, switching, wireless — with deep expertise in Juniper (EX/QFX/SRX, Mist) and/or Cisco (Catalyst, Nexus), plus hands-on work with intelligent ops tools like Mist/Marvis at scale. Expert-level BGP, OSPF, SD-WAN, and load balancing chops. You've built these solutions from scratch, not just maintained them! Extensive Palo Alto Net

SDLC Engineer A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What You’ll Do Provide expert technical support for our enterprise Software Development Life Cycle (SDLC) platforms including Jenkins, GitHub, Bitbucket, and AWS-based CI/CD pipelines Support and optimize our artifact management solutions (Artifactory) and static code analysis tools (SonarQube) Partner directly with business teams and development clients to address SDLC platform challenges and deliver effective solutions Implement and maintain security controls across our development toolchain and infrastructure Develop automation solutions to eliminate toil and enhance developer productivity Troubleshoot complex build, deployment, and integration issues across our development environments Contribute to continuous improvement of our AWS-based development infrastructure Maintain documentation and knowledge base for supported platforms and tools What’s required 5+ years of experience in software engineering, DevOps, or SRE roles Strong technical expertise in AWS services and cloud-native architectures Experience with container technologies (Docker, ECS, EKS) and container orchestration Deep understanding of Git workflows, branching strategies, and version control best practices Strong hands-on programming/scripting skills (Python, Go, or similar), with ability to debug and build automation for CI/CD pipelines Experience with infrastructure as code (Terraform, CloudFormation) in AWS environments Hands-on experience with CICD solutio

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Roles & Responsibilities Design, deploy, and manage AWS cloud infrastructure and Kubernetes (EKS) environments. Build, maintain, and optimize GitLab CI/CD pipelines for automated deployments. Implement DevSecOps best practices, including infrastructure security, vulnerability management, and compliance controls. Monitor, troubleshoot, and improve platform reliability, performance, and scalability. Deploy and manage cloud-native applications, databases, and supporting services. Collaborate with development teams on architecture, deployment strategies, and production readiness. Drive infrastructure automation using Infrastructure as Code (Terraform). Support incident management, root cause analysis, and operational excellence initiatives. Mandatory Requirements 5+ years of hands-on DevOps/DevSecOps experience in production environments. Strong expertise with AWS services including EKS, EC2, S3, CloudFront, WAF, Lambda, and VPC. Minimum 3+ years of Kubernetes experience, preferably Amazon EKS. Hands-on experience building and managing GitLab CI/CD pipelines. Strong Linux administration and troubleshooting

At NVIDIA, we are at the forefront of technological innovation, pushing the boundaries of AI and accelerated computing. Our team in Santa Clara, CA is looking for a Senior Software Engineer in Test to join us in this exciting journey. This is a ground breaking opportunity to work with powerful technology, collaborate with a world-class team, and make a significant impact in the industry. If you are passionate about AI and quality assurance, and thrive in a dynamic environment, this role is perfect for you! What you'll be doing: Accomplishing test cases to validate NVIDIA enterprise offerings, such as NIM, NeMo, and BioNeMo. Crafting, implementing, and maintaining automated test cases and supporting automation infrastructure. Collaborating with development teams to triage issues, perform root cause analysis, verify fixes, define additional tests, and improve test plans. Investigating and bringing to bear AI capabilities to accelerate the Quality Assurance (QA) process. What we need to see: MS or PhD degree in computer science or relevant field, or equivalent experience. At least 5&#43; years of professional experience in software testing. Proficiency in oral and written English. Comfort working with Linux OS. Strong skills in shell and Python programming. Strong knowledge of QA principles and background in software testing. Experience using AI development tools for crafting test plans, developing test cases, and automating test cases. Excellent problem-solving abilities. Strong interpersonal skills, quick learning ability, proactive approach, innovation, and dedication. Self-motivation and a passion for learning new hardcore technology. Knowledge in LLM and AI models is a plus. <

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. We are accepting applications for this position until 10/16/2026 Position Overview: At Freddie Mac, you will do meaningful work that helps build a stronger housing finance system and supports homeownership and rental housing opportunities across the nation. Launch your career by contributing to one of the most important risk management functions in the financial services industry. Our internships and graduate programs provide opportunities to tackle complex business challenges, collaborate with experienced professionals, and make an impact from day one. As an Enterprise Risk Business Intern, you will gain exposure to enterprise-wide risk management practices, emerging technology risks, AI governance, and strategic oversight activities while developing valuable analytical, communication, and leadership skills. Our Impact: Enterprise Risk Management (ERM) helps build and maintain a strong, effective, and efficient risk management framework across Freddie Mac. We provide independent oversight and assessment of financial and non-financial risks while promoting a strong risk culture throughout the organization. As risk management continues to evolve, our teams play an increasingly important role in overseeing areas such as artificial intelligence, model risk, fraud risk, data governance, and enterprise-wide risk frameworks. We work across business functions to ensure that risk management practices remain effective, scalable, and aligned with regulatory and busines

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Finance Systems team engineers and operates the platforms that support financial operations, including ERP, procurement, billing, and compliance. We work across configuration, extensibility, and integration to ensure systems are scalable, auditable, and resilient, treating code, configurations, and controls with the same rigor as software. As a Senior Software Engineer I (Finance Systems), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. You will report into a Manager, Enterprise Systems, and can be based in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Systems Architecture & Optimization: Engineer and lead the end-to-end lifecycle—analysis, prioritization, and tec

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Business Value Consulting team focuses on driving long-term growth and value creation for the largest and most strategic Stripe users. Business Value Consultants play a critical role in translating the technical capabilities of Stripe products into strategic value for customers. We help drive meaningful business outcomes and accelerate decision-making through a consultative approach that aims to build investment confidence and improve CxO conversations. What you’ll do Our Business Value Consulting team partners closely with our Go-to-market teams and Enterprise users to articulate the strategic value Stripe will provide for users’ businesses. Value Consultants develop methodologies to measure the financial, strategic, and operational benefits Stripe provides, and use those to develop value propositions, business cases, and ROI justifications for our users. Responsibilities Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, or expanding sales opportunities Create ROI tools for sales and customers for joint business casing Craft high-impact, executive-level narrative and presentations for CxOs while working cross-functionally with our Sales and Presales teams Conduct internal and external research around customers’ businesses, market, industry, and functional trends, and business value analysis Build strong relationships with regional sales leaders to be a key driver on s

About the Team OpenAI for Financial Services is part of OpenAI's Verticals organization, which focuses on accelerating the economy and knowledge work. We build AI products for financial institutions and the professionals who power them, from investment bankers and research analysts to investors and other financial services teams. We combine OpenAI's models, financial data, and enterprise knowledge to help professionals research companies, analyze markets, and produce high-quality work in the tools they use every day. We're a small, entrepreneurial team working closely with customers and partners across research, product, design, engineering, and go-to-market to bring new capabilities from idea to production. About the Role We're looking for full-stack engineers to build new, AI-native products on top of ChatGPT Work and Codex. This is zero-to-one work: you'll help define how financial professionals research, analyze, and make decisions alongside AI. You'll own the experience across the stack, work directly with customers to understand their workflows, and collaborate across OpenAI to turn new model capabilities into products that professionals can trust. Your work will shape how some of the world's largest financial institutions adopt AI and how financial knowledge work gets done. In this role, you will: Build a new financial services app within ChatGPT Work and Codex, creating intuitive AI-native experiences for company research, financial analysis, document review, and professional work products. Develop new product experiences around enterprise memory that learn from an organization's knowledge, workflows, and context, and adapt to how its teams work. Develop the APIs, services, and integrations required to connect user experiences with financial data providers, enterprise systems, and OpenAI's models. Work closely with product and design to turn ambiguous customer problems into polished, useful, and reliable products. Work directly with financial institutions to

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities. This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders. Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments. Own a revenue a

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings. As part of your responsibilities you will be required to • Storage platform management - NetApp filer, EMC VMAX, Isilon. • Backup platform management - IBM TSM, Cohesity. • SAN Switch management - Cisco MDS. • Data Center management. • Routine jobs, ticketing and troubleshooting. • Installation, maintenance and improvement for storage devices. • Need to participate in on-call duty. Specific responsibilities include (but are not limited to) Continually improves operations through routine monitoring of system performance metrics and proactive actions. Reviewing of system log files, trend analysis, configuration, incident and problem management processes. Recommends and works with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies. Ensures architectural consistency and

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks You will work regularly with Micron’s Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings. As part of your responsibilities you will be required to • Storage platform management - NetApp filer, EMC VMAX, Isilon. • Backup platform management - IBM TSM, Cohesity. • SAN Switch management - Cisco MDS. • Data Center management. • Routine jobs, ticketing and troubleshooting. • Installation, maintenance and improvement for storage devices. • Need to participate in on-call duty. Specific responsibilities include (but are not limited to) Continually improves operations through routine monitoring of system performance metrics and proactive actions. Reviewing of system log files, trend analysis, configuration, incident and problem management processes. Recommends and works with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies. Ensures architectural consistency and