About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role: We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in Dublin. We use a hybrid work model of 3 days in the off
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Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role Replit is the agentic software creation platform that enables anyone to build applications using natural language. As we scale to support millions of developers and enterprise organizations, maintaining a robust, transparent, and technically sound Governance, Risk, and Compliance (GRC) program is critical. We are looking for a GRC Engineer to serve as a key technical contributor for our compliance and risk management ecosystem. You will architect the systems and processes that automate trust, partnering deeply across the organization. We need a pragmatic operator who understands that GRC exists to enable the business—balancing rigorous standards with the velocity of a high-growth startup. What You'll Do Technical Excellence & Architecture Technical Depth: Act as a technical subject matter expert for the GRC team. You will drive quality, technical depth, and operational efficiency in our security controls. Program Architecture: Own the technical vision for Replit’s GRC program, moving the team from manual workflows toward "Compliance-as-Code" and automated evidence collection. Thought Leadership: Champion a culture of security and privacy across the company, educating teams on why controls exist rather than just enforcing them. Cross-Functional Collaboration Engineering & Architecture: Partner with Architects and Engineering Leads to "bake in" compliance requirements early in the design phase. You will translate complex technical implementations into narratives that satisfy frameworks without slowing down development. Legal & Privacy: Work closely with Legal Counsel to interpret and implement requirements for Privacy (GDPR, CCPA) and emerging AI-specific regulations (e.g., EU AI Act). Sales &a
We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Identify and recruit new strategic Global SI partners to drive revenue growth Enable and activate existing GSI partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Understanding of, and exposure to working with, the leading Global and regional SIs Ability to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing Willingness to travel 40-50% of the time Bonus Points: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud servic
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About The Role: Our Site Reliability Engineering team is growing, and we are looking for a highly experienced Staff Site Reliability Engineer to help shape the future of reliability, scalability, and performance at AlphaSense. This is a hands-on, high-impact role where you will architect core reliability platforms, lead by example in incident response, and drive cultural adoption of SRE best practices across our global engineering organization. Our mission is to engineer our platform to the reliability standards of mission-critical systems, targeting 99.99% uptime, while continuously enhancing our systems and processes. This role is key to that mission and goes beyond traditional system maintenance; it’s about pioneering the platforms, practices, and culture that enable engineering to scale effectively. You will act as a force multiplier, mentoring fello
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Deal Strategy & Structuring Structure complex multi-year, multi-product deals with confidence, modelling ARR, TCV and PPU trade-offs across seat tiers, platform fees and discount scenarios Approve discount and non-standard term exceptions within your delegated authority without Manager review, and document your reasoning, including for the ones you decline Spot structuring risks the AE/CSM did not flag, and map pricing decisions to ARR impact, retention risk and GTM incentive alignment Act as the go-to DealHub (CPQ) expert for the EMEA field, answering configuration and pricing questions directly instead of routing them upward Peer-review Specialist deal summaries and approval decisions before they reach the field Order Management & Booking Integrity Own the review and booking of signed EMEA deals. Validate contract terms, dates, SKUs and pricing against the order form, and resolve non-standard order structures with judgement rather than escalation Approve non-standard booking structures and release blocked orders within your delegated authority Work upstream: tell Deal Strategy colleagues and AEs while a deal is still being negotiated if a structure will be unbookable or will create a revenue recognitio
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. We are looking for a highly organized and detail-oriented Order Management Specialist to join our fast-growing SaaS company. This role plays a critical part in the quote-to-cash workflow, ensuring accurate and efficient order processing and subscription setup which impacts invoicing coordination, and customer account management. You'll work cross-functionally with sales, finance, customer success, and legal teams to ensure a seamless experience as it relates to our deal validation and closure process. Responsibilities: Order Processing Accurately review and process orders received via Salesforce, checking for accurate product configuration, pricing, discounts, contract terms and customer information in accordance with company policies. Oversee deal close processes by maintaining accurate records, managing documentation, and ensuring the timely completion of all critical milestones. Ensure clean handoff from sales to finance, including proper documentation and approvals Manage purchase order inquiries while maintaining with audit and compliance standards Oversee provisioning settings to keep services running without disruption. Subscription Management Coordinate renewals, upgrades, downgrades, and amendments with
Individual Contributor JD: We are looking for an experienced Channel & Alliances sales professional to build and accelerate growth with our channel partners by identifying and recruiting new partners for long-term success as well as manage ongoing relationships with key strategic partners, including professional services partners and resellers. Our ultimate goal is developing alliances that drive both customer adoption and new revenue. This is a great opportunity for you to join a cloud software company and help blaze the path for our company's growth. What You’ll Do: Identify and recruit new strategic partners to drive revenue growth Enable and activate existing partners through training, enablement and joint selling Coordinate the technical and marketing aspects of integrated partnership launches Host quarterly business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 5+ years of experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Ability to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing Willingness to travel 25-50% of the time Bonus points: Experience with systems management or monitoring Experience with partnerships supporting DevOps, particularly in a cloud environment Technical background/education Entrepreneurial mindset with a passion for taking initiatives from ideation to impact Passion for fast-paced, sometimes unpredictable growth culture and environment Experience in identifying market opportunities with a track record of initiatin
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role: We're seeking commercially sharp Solutions Consultants to be trusted advisors to our customers, optimizing how Synthesia's platform best fits within their business environments and unlocking value across multiple workflows. As a Solutions Consultant, you'll be the strategic advisor who helps customers see where Synthesia creates the most impact across their organization. You'll run in-depth discovery and facilitate strategic workshops with senior stakeholders to uncover priorities and opportunities; design how Synthesia optimally solves their most pressing challenges; lead enablement that drives real behavior change and adoption; and own the path from deal close to first successful workflow and beyond. Discovery & Strategic Workshops Conduct in-depth, discovery conversations and facilitate workshops with senior stakeholders and practitioners to uncover business priorities, current workflows, technical constraints, and success metrics. Design and lead sessions that help customers envision how Synthesia supports a variety of workflows: whether for enablement, communications, training, operational efficiency, or other business functions. Build advisory relationships through thoughtful questioning, act
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Staff/Senior Firmware Test Engineer in the Solid State Drive (SSD) group at Micron Technology, you will help ensure our SSD products have world-class performance and reliability. This outstanding opportunity allows you to collaborate with skilled experts to build flawless SSD firmware for enterprise and automotive markets. Your ambition and proven expertise will help us develop innovative solutions and advance technology. Responsibilities Build comprehensive firmware verification plans for various firmware features. Develop white/ grey-box, known, and closed system testing methods to verify and validate firmware products. Analyze failures from weekly regressions and perform root-cause analysis, requiring deep SSD domain expertise. Manage test development, test deployment, test automation, and reporting activities. Communicate challenges, solutions, and mitigation plans to cross-functional teams and management with clear and effective communication of both technical and non-technical topics. Participate in code reviews and guide the team to ensure comprehensive coverage and accurate architectural build. Establish strong working relationships with firmware development engineers to improve code quality. Lead a team of t
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Senior/Staff Firmware Test Engineer in the Solid State Drive (SSD) group at Micron Technology, you will help ensure our SSD products have world-class performance and reliability. This outstanding opportunity allows you to collaborate with skilled experts to build flawless SSD firmware for enterprise and automotive markets. Your ambition and proven expertise will help us develop innovative solutions and advance technology. Responsibilities Build comprehensive firmware verification plans for various firmware features. Develop white/ grey-box, known, and closed system testing methods to verify and validate firmware products. Analyze failures from weekly regressions and perform root-cause analysis, requiring deep SSD domain expertise. Manage test development, test deployment, test automation, and reporting activities. Communicate challenges, solutions, and mitigation plans to cross-functional teams and management with clear and effective communication of both technical and non-technical topics. Participate in code reviews and guide the team to ensure comprehensive coverage and accurate architectural build. Establish strong working relationships with firmware development engineers to improve code quality. Lead a team of t
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Staff/Senior Firmware Test Engineer in the Solid State Drive (SSD) group at Micron Technology, you will help ensure our SSD products have world-class performance and reliability. This outstanding opportunity allows you to collaborate with skilled experts to build flawless SSD firmware for enterprise and automotive markets. Your ambition and proven expertise will help us develop innovative solutions and advance technology. Responsibilities Build comprehensive firmware verification plans for various firmware features. Develop white/ grey-box, known, and closed system testing methods to verify and validate firmware products. Analyze failures from weekly regressions and perform root-cause analysis, requiring deep SSD domain expertise. Manage test development, test deployment, test automation, and reporting activities. Communicate challenges, solutions, and mitigation plans to cross-functional teams and management with clear and effective communication of both technical and non-technical topics. Participate in code reviews and guide the team to ensure comprehensive coverage and accurate architectural build. Establish strong working relationships with firmware development engineers to improve code quality. Lead a team of t
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Staff/Senior Firmware Test Engineer in the Solid State Drive (SSD) group at Micron Technology, you will help ensure our SSD products have world-class performance and reliability. This outstanding opportunity allows you to collaborate with skilled experts to build flawless SSD firmware for enterprise and automotive markets. Your ambition and proven expertise will help us develop innovative solutions and advance technology. Responsibilities Build comprehensive firmware verification plans for various firmware features. Develop white/ grey-box, known, and closed system testing methods to verify and validate firmware products. Analyze failures from weekly regressions and perform root-cause analysis, requiring deep SSD domain expertise. Manage test development, test deployment, test automation, and reporting activities. Communicate challenges, solutions, and mitigation plans to cross-functional teams and management with clear and effective communication of both technical and non-technical topics. Participate in code reviews and guide the team to ensure comprehensive coverage and accurate architectural build. Establish strong working relationships with firmware development engineers to improve code quality. Lead a team of t
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. As a Senior Security Analyst on the Information Security Trust team, you will support the implementation of a continuously evolving governance, risk, and compliance program (GRC) supporting our enterprise and products. In this role, you will help establish a strong program for security by setting security policy and standards in alignment with applicable industry frameworks, ensure that groups across the company are aware of and adhere to security requirements, assess risk posture of systems and environments, work with teams throughout the organization to ensure control requirements are implemented in accordance with security policies and standards, oversee control assessments from external assessors, and continuous monitor programs to ensure controls are healthy and any gaps are addressed. This role is based Tokyo Japan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. This role will require you to be fluent in both English and Japanese and familiarity in working with companies based in Japan. To be successful in this role, you need: To be ambitious, detail oriented, and to work to impact, not completion Excellent problem solving skills and the ability to dissent
About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in South Korea to support enterprise customers and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in South Korea, collaborating with product teams, partners, and global sales to drive adoption, market fit, and brand growth. Responsibilities Design solutions across all product areas Deliver demos and technical sessions Build proposals and architectures Enable partners and distributors Drive brand presence Provide market insights Desired Experience Solution Architecture Enterprise Networking (SD-WAN, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP, PBX systems) Storage (NAS, SAN) General Korean and English 3+ years in pre-sales, solution engineering, or system integration Certifications preferred Strong reliance on AI tools, LLMs, and automation to scale productivity Benefits Remote or hybrid flexibility Travel opportunities Competitive compensation
About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re looking for a Sales Solution Engineer in Thailand to support enterprise customers and partners. You’ll design solutions across networking, ProAV, VoIP, storage, and Physical Security (Protect & Access). Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in Thailand, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design solutions across all product categories Deliver demos and technical workshops Build architectures and BoMs Support partners and distributors Drive market awareness Share insights with global teams Desired Experience Solution Architecture Enterprise Networking (SD-WAN, MC-LAG, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP systems) Storage (NAS, SAN) General Thai and English Pre-sales or system integration experience Certifications preferred Strong reliance on AI tools, LLMs, and automation to improve productivity Benefits Remote flexibility Travel opportunities Competitive compensation
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