At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Third-Party Risk Management team drives product development excellence across Vanta's EPD organization. This area is responsible for building and improving the tools, practices, and systems that enable product squads to move faster and deliver higher-quality experiences. As Director of Design, you will lead a team of product designers, set the design strategy for the area, and ensure Vanta ships world-class user experiences across your squads. As a Director of Product Design at Vanta, you will define a net-new experience vision, strategy, and execution for a highly AI-centric workflow builder. You’ll partner cross functionally to align others around your vision and execution, championing your experience strategy to scale your customer impact. You’ll enable Vanta to serve our most complex enterprise use cases while opening up an entirely new class of automation and extensibility across the product. What you’ll do as a Director of Design at Vanta: Set the vision and design strategy for Vanta’s Risk product area, helping customers understand, prioritize, and act on risk across their organizations. Lead, mentor, and grow a high-performing team of product designers while fostering a culture of craft, experimentation, accountability, and customer obsession. Partner closely with Product, Engineering, Research, Content Design, Design Systems, and Go-to-Market teams to shape strategy and deliver cohesive customer experiences. Translate complex risk management workflows into intuitive, scalable experiences for security, compliance, IT, legal, finance, and business stakeholders. Define experiences that help customers identify, assess,
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Customer Success Engineer/ Sr Customer Success Engineer Location: Tokyo, Japan Role Overview As a Senior Customer Success Engineer focused on technical support, you will provide enterprise-level post-deployment support to Rubrik customers across Japan. You will troubleshoot complex data protection and cyber-resilience issues, drive rapid resolution of support cases, and ensure our customers can rely on Rubrik Security Cloud to protect and recover their critical data and workloads. This role is part of Rubrik's Global Customer Support and Success Organization and is Japan-remote. About Rubrik Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Rubrik.com About the Team Rubrik’s Global Customer Support and Success Organization is a team of professionals committed to providing a world-class post‑purchase experience. The team delivers post‑deployment technical support to customers and partners across a wide range of technologies and cloud deployments and ensures timely activation and adoption of Rubrik’s SaaS products and technologies. The Customer Support Team is composed of seasoned experts in data management and security who possess an in‑depth knowledge of Rubrik’s solutions, data protection, and recovery strategies. They are skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at the forefront. What You Will Do Provide expert‑level technical support to enterprise customers across Japan via phone, web, email, and other support
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Third-Party Risk Management team drives product development excellence across Vanta's EPD organization. This area is responsible for building and improving the tools, practices, and systems that enable product squads to move faster and deliver higher-quality experiences. As Director of Design, you will lead a team of product designers, set the design strategy for the area, and ensure Vanta ships world-class user experiences across your squads. As a Director of Product Design at Vanta, you will define a net-new experience vision, strategy, and execution for a highly AI-centric workflow builder. You’ll partner cross functionally to align others around your vision and execution, championing your experience strategy to scale your customer impact. You’ll enable Vanta to serve our most complex enterprise use cases while opening up an entirely new class of automation and extensibility across the product. What you’ll do as a Director of Design at Vanta: Set the vision and design strategy for Vanta’s Risk product area, helping customers understand, prioritize, and act on risk across their organizations. Lead, mentor, and grow a high-performing team of product designers while fostering a culture of craft, experimentation, accountability, and customer obsession. Partner closely with Product, Engineering, Research, Content Design, Design Systems, and Go-to-Market teams to shape strategy and deliver cohesive customer experiences. Translate complex risk management workflows into intuitive, scalable experiences for security, compliance, IT, legal, finance, and business stakeholders. Define experiences that help customers identify, assess,
About the Team Rubrik's Renewal Strategy & Operations team protects one of the most valuable, fastest-compounding assets in enterprise software: $1.57 billion in subscription ARR, growing 32% year-over-year. Every one of those dollars sitsinside a renewal contract - which means protecting and compounding that ARR is one of the highest-leverage jobs in the company. Renewal Strategy & Operations is the team that builds the operating system for that asset. We sit at the intersection of commercial strategy, systems, and execution, and we are genuinely in a 0-to-1 build phase - the forecasting models, governance frameworks, quoting infrastructure, and playbooks that will run this business at 2x today's scale don't fully exist yet. That's the work: you will be designing the machine. You'll bring a strategic voice that understands renewals as a business - thinking in terms of root cause, leverage points, and scalable systems. You'll partner directly with Sales, Finance, Deal Desk, Product, and IT leaders, and your fingerprints will be on the foundation this function runs on for years. What You'll Do Be a strategic partner to the business Act as a direct strategic and analytical partner to the Senior Director, translating renewal metrics (ARR retention, churn, NRR/GRR, pipeline coverage) into a narrative leadership can act on. Shape how the business talks about renewals in QBRs, and leadership reviews: what matters, why, and what we're doing about it. Architect the systems this business will run on Take end-to-end ownership of how renewal workflows, forecasting models, and quoting frameworks are designed - not just monitored - including multi-year, co-term, and mid-term expansion structures built to maximize ARR retention at scale. Build the playbooks, governance frameworks, and standard operating procedures that don't exist yet, with an eye toward what this function needs to look like in two years, not just this quarter. Own governance and quality as a system Run q
About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: We are seeking a dynamic and results-driven Channel Partnership Executive to lead and grow strategic relationships with key partners in the U.K. market. This role is responsible for driving revenue through partner collaboration, joint marketing initiatives, and ensuring partner success. The ideal candidate is a proactive communicator with a strong background in channel sales, alliance management, and a deep understanding of the B2B SaaS landscape. Responsibilities : Develop deep product and domain expertise, including market positioning, competitive landscape, and product-market fit. Establish and maintain strong relationships with partner teams, prospects, and customers across the U.K. Own and achieve assigned sales targets by working closely with partner sales team Collaborate with internal teams (Presales, Customer Success, Marketing, Support) to ensure seamless partner and customer support. Understand U.K. market dynamics, including buyer behaviour, economic trends, and technology adoption. Support partners in deal progression, including objection handling, resource enablement, and closure assistance. Drive market-specific lead generation initiatives in collaboration with ma
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Senior ML/AI Engineer Full-Time Who we are: In an era of rising AI agents and consumer skepticism, Bazaarvoice sources, verifies and amplifies authentic consumer ratings, reviews and visual content at scale, making your products discoverable, trusted, and chosen. We source, verify, and amplify authentic product ratings, reviews, photos, and videos at scale. Driving reach, traffic, and conversion. We make products discoverable, trusted, and chosen, by shoppers and by AI. We are the world’s most trusted network of authentic consumer voices. Where AI/ML is key: Our solutions enable brands to co
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Who we want: The ideal candidate will be someone with a strong record of achievement in a new business sales position within SaaS &/or/other online based technologies. Having a background selling into multiple Executive/C-Level stakeholders is a must. Experience navigating through an organisation to sell a multi-solution offering, with the ability to drive urgency and be assertive in every step of your process Ability to navigate ambiguous circumstances both internally and externally Ability to juggle multiple competing priorities and consistently meet deadlines and objective
Job Requisition ID # 26WD97363 Position Overview We are seeking a Principal Software Engineer – Backend to join Autodesk’s Enterprise Data Management (EDM) organization within the COO-GET Engineering group. This is a senior individual contributor role operating at the Principal (P4) level , expected to drive technology direction for large, complex, and business-critical backend and distributed systems . This role is anchored in backend software engineering excellence : designing, building, and evolving scalable services, APIs, and event-driven systems that operate at enterprise scale. As a Principal Engineer, you will work with high autonomy and ambiguity , shape long-term architecture, and influence multiple teams and domains. Familiarity with data engineering concepts is valuable, but backend systems, service design, and distributed systems are the core competencies. You will function as a technical authority and force multiplier—guiding design decisions, setting standards, and ensuring Autodesk’s core data services are reliable, resilient, and evolvable over time. Responsibilities Provide principal-level technical
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 As a CX Operations Analyst , you will own key operational processes related to Partner Services (SOWs, invoicing, renewal processes, system access) while also providing data analysis, workflow automation, and AI builds that support multiple functions including TAM, Solutions and Support/CX. You are the person who keeps critical operational machinery running smoothly while continuously improving how it works. This role works across the full CX Ops team and partners with stakeholders in TAM, Solutions, Support, Partner Services, Finance, and GTM Systems. You'll collaborate closely with other CX Ops team members on initiatives while taking direct ownership of your assigned processes and analytical deliverables. The right person for this role is detail-oriented, analytically strong, and energized by building automations and AI solutions that eliminate manual work. This role connects directly to our mission of making every CX team faster, better-informed, and more consistent through operational excellence. If you are an AI native, proactive, data-driven individual who thrives in a fast-paced environment, this role is for you! About the Role Professional Services Operations Operationalize partner delivery quality and customer outcomes measurement to ensure accountability regardless of delivery model Support the end-to-end SOW management process for Partner subcontracting: creation, tracking, amendments, and closure in coordination with Partner Services leadership and Finance Execute partner invoicing workflows: validate submissions, process approvals, track payments, and resolve discrepancies Enable partner
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! We are looking for an Associate Client Success Manager to join our team! At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community, and enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content and real-time business insight at an unprecedented scale. The result is smarter shopping: loyal customers, increased sales, and improved products. As an Associate Client Success mana
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