Enterprise Technical Solutions Engineer Jobs

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe is investing in building out its Treasury & Issuing for Platforms Product Sales team to actively engage prospects and customers and help them transform their business through building on Stripe’s platform. Stripe's global Product Sales team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business & platform. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Product Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy. What you’ll do As an Account Executive, Treasury & Issuing for Platforms, you will use your sales and product expertise to help drive growth of Stripe’s Issuing & Treasury products across a range of Start-ups, FinTechs, Marketplaces and Platforms. You will collaborate with product, engineering, marketing, and other GTM teams to develop deep product and industry knowledge and drive complex deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. You are an adept sales professional, capable of engaging in business-level and technical conversations a

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The growth team is a 0 to 1, high-leverage team within the Founders’ Office bridging sales, marketing, business operations, and engineering. We apply technical frameworks and tooling to inflect revenue growth at Decagon - from building internal product and AI tooling, to leveraging data and analytical rigor to inform prioritization decisions, and everything in between. Our team’s remit is to accelerate deal flow by identifying the most bottlenecked portions of our end-to-end customer lifecycle and fixing those. About the Role You will own projects from identifying the pain point and first prototype through production operation and retrospectives on effectiveness. You’ll help architect the shared platforms and workflows that power our end-to-end sales and delivery pipelines and shape the norms of a growth engineering function at a pivotal moment in Decagon’s growth. Your work will be instrumental in ensuring Decagon is able to continue to scale rapidly and successfully in a large, com

Engineering Manager, Machine Learning Credit Risk Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Credit Risk team develops intelligent systems that help Stripe identify high-risk accounts, minimize credit losses, and improve profitability. Credit risk is a complex machine learning problem that requires us to distinguish emerging risk from healthy business activity while giving legitimate users a clear and reliable experience. Our team consists of machine learning engineers who build models and systems used across Stripe’s credit-risk products. We work closely with partners in Product, Data Science, Credit Strategy, Operations, and other engineering teams. Together, we help stakeholders make informed decisions and support sustainable growth wherever credit risk affects Stripe’s products. What you’ll do We’re looking for an engineering manager to lead the Credit Risk team and shape how Stripe uses machine learning to manage credit risk at scale. You’ll set the team’s technical and product direction, connect advances in machine learning to measurable business outcomes, and help engineers deliver reliable systems that balance loss prevention with the user experience. You’ll work across engineering, product, data science, and risk to identify the highest-impact opportunities and turn them into a focused roadmap. You’ll also hire and develop engineers, strengthen the team’s technical practices, and contribute to machine learning and engineering leadership across Stripe. Responsibilities Se

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Strategy & Operations (S&O) team for Infra is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic areas - the infrastructure group. This role sits at the intersection of product, engineering, strategy, finance, data, GTM and day-to-day execution, ensuring the infra organization is well-informed, running efficiently and poised to deliver on the future product needs. As a key member of this team, you will tackle a diverse array of challenges that underpin Stripe’s technical foundations which will span system scalability, platform reliability, and efficiency. You will provide the analytical rigor and operational pragmatism necessary to scale Stripe’s infrastructure in a way that is both technically resilient and fiscally sustainable. Operating with a high degree of autonomy, you will lead critical strategic projects, translate complex system performance and capacity trends into actionable infrastructure requirements, and drive the high-stakes architectural and resource decisions necessary for Stripe’s long-term growth. The Infrastructure Strategy & Operations team is a vital partner to Stripe’s engineering leadership and the Office of the CPTO, focused on three core pillars: Setting and Driving the Engineering Agenda: We design the organizational structures and operating models that enable our infrastructure to scale ahead of the business. We lead critical te

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a senior product strategist-operator to support the Risk team. Risk is central to Stripe’s ability to grow safely: the team protects Stripe and our users while enabling durable, responsible growth. In this role, you will have a front-row seat to high-stakes business and product decisions and a direct hand in helping the team identify emerging risks, prioritize the right interventions, and deliver measurable outcomes. If you are a technical strategist who moves quickly, brings clarity to ambiguity, and stays with difficult problems through resolution, we’d love to hear from you. You will partner closely with Risk leaders and cross-functional teams across Product, Engineering, Data Science, Finance, Operations, and Strategy. You will create strategic clarity around Risk’s performance, connect business and product signals, pressure-test plans, and mobilize teams when results are off track. The role combines rigorous analysis with hands-on execution: you will not only identify where Stripe should act, but also help drive the work required to change the trajectory. We are looking for someone who can connect risk signals, data, financial performance, user impact, and product and business strategy. You can find the signal in the noise, form a clear point of view, and either address the problem directly or convene the right people to solve it quickly. What you’ll do In this role, you will work across Risk and Stripe’s techn

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Leading post-sale engagement, retention, and growth of customers in close collaboration with the Account Executive; Supporting account expansion by identifying opportunities, driving business outcomes, and ensuring customers achieve success, working closely with the account team; Cultivating relationships with senior executives in various departments, such as business, product, engineering, finance, and IT, in partnership with the Account Executive and team; Evangelizing Stripe's customer success stories, as well as its systems and processes; Articulating and driving customer use cases, value, and expansion while maintaining a trusted advisor status; Serving as a knowledgeable payments and commerce advisor, educating customers on the benefits of our products and industry. Who you are Minimum requirements Requires 8 years of experience in a client-facing role, managing relationships with large, global organizations. Position also requires the following: 8 years of experience executing customer facing activities to drive value and ROI from Billing and payments technical products; 8 years of experience collaborating with internal teams to create optimization plans that align with ROI opportunities, providing in depth analysis and suggestions for the user; 8 years of experience monitoring and managing client’s technical experience and engagement experience, proactively monitoring performance metrics a

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Service Infrastructure enables Stripe’s engineers to build and ship products using efficient, reliable, service oriented architectures. This organization sits at the boundary between Infrastructure and Product where they engineer Stripe’s service frameworks, standard user-facing API semantics, async orchestration platforms, developer tooling, and mission critical product infrastructure (e.g. webhook fulfillment). Key priorities for this group include delivering an amazing internal developer experience, enabling Stripes to effectively leverage Infrastructure platforms, and driving systemic improvements to Stripe’s API availability. What you’ll do As an Engineering Manager of Managers within the Service Infrastructure organization, you will lead multiple teams, collaborate with infrastructure and product engineering leaders, and advance Stripe’s architecture. You will operate some of the company’s most critical services and you will collaborate with Stripe’s product engineering teams to develop frameworks and abstractions that accelerate the company’s most important product launches. Responsibilities Collaborate with high-visibility teams and their stakeholders to support key engineering initiatives. Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for your reports. Understand user needs and pain points to prioritize the right engineering work at the right time to enable p

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Mission: Lead the engineering team building the Requirements Management API and infrastructure that enables Stripe to collect, explain, track, and resolve risk requirements throughout the user lifecycle from onboarding through ongoing monitoring. This work makes Risk reusable across products, markets, and user types, while helping Stripe expand regulated financial products without rebuilding compliance and risk workflows for each new use case. The Scale: The team’s interfaces and standards influence how requirements are created and fulfilled across Risk, Onboarding, and product integrations—not just a single product experience. This requires broad cross-team influence across 6+ teams. It is currently 6 people and actively hiring. The Complexity: This role has technical complexity in both API design and system scalability / reliability. The underlying system is used broadly across all of Stripe, serves a high volume of traffic, and has critical SLOs backing meaningful user-facing APIs. The role also requires strong product judgment: translating risk-management needs into reusable APIs that work for Risk teams while delivering clear, effective remediation experiences for Stripe users. The Stakeholders: Partner with Risk Engineering teams, Onboarding, Product, Data Science, and product teams integrating with the platform. You will align decisioning, information-collection, and user-facing presentation experiences around consistent, expl

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Support Experience engineering organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand experience to continuously improve it. Providing great support to users of all sizes is culturally important to everyone at Stripe. We partner closely with Stripe’s design, product, and operational teams across a wide surface area: the external-facing support interfaces (https://support.stripe.com/), self-serve content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. We are also using the latest generative AI technologies to re-imagine support experiences, and are developing AI assistants for Stripe’s users and to help our operations teams be more productive. What you’ll do As a Staff Engineer on an established team, you will bring technical leadership and set the technical strategy and architecture for Stripe’s support products. You will mentor and grow senior engineers, build a culture of technical excellence, and serve as a role model for our high engineering standards. As a technical leader, you will drive fast-paced, sustained product deliv

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Nordic team is a highly consultative sales team that is responsible for the growth of Stripe’s largest customers within the region. We work with the most ambitious and fastest growing companies, from Maersk, to IKEA, to Lovable - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Drive deal strategy and co

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem through two main pillars: actively responding to live fraud and abuse incidents as a hands-on security engineer, and serving as a key bridge between incidents and merchants to help them remediate threats, improve security posture, and protect their accounts. Leveraging your technical depth in fraud, abuse, and security engineering, you will investigate high-risk accounts, perform post-incident analyses, gather operational requirements, and drive agentic response capabilities ensuring we neutralize threats with speed and precision while elevating Stripe's product integrity function. Responsibilities Respond to live fraud and abuse incidents as a Forward Deployed Security Engineer, investigating high-risk activity, neu

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps businesses extend their online presence into the physical world. Our mission is to make it as easy for businesses to accept in-person payments as Stripe has made it to accept payments online. Terminal provides an integrated in-person payments platform spanning software, payment processing, device fleet management, and hardware. Our hardware portfolio includes Stripe-designed readers and accessories as well as devices from third-party hardware partners. Together, these products enable businesses to build reliable, differentiated in-person payment experiences across a broad range of use cases, countries, and operating environments. What you’ll do We’re looking for an experienced Product Manager to build the strategy, development, and expansion of Terminal’s hardware portfolio. This role will work across both first-party and third-party hardware, helping define the multi-year roadmap for the devices, accessories, and partner ecosystem that power Terminal. You will partner closely with hardware engineering, firmware and software engineering, design, operations, logistics, partnerships, sales, finance, legal, and regional teams. This is a highly cross-functional role for someone who can connect customer needs, technical constraints, business strategy, and execution across user experience, device capabilities, cost, quality, reliability, supply, and time to market. Responsibilities Set and execute a multi-year strategy and ro

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate resp

Scale is building reliable AI systems for the world’s most important decisions. Our products help leading enterprises, governments, and frontier AI labs build, deploy, and evaluate AI systems at scale. The Orchestration Platform is a core technology used across the company to run durable, reliable, and scalable workflows. It powers the complex, long-running processes behind Scale’s products - from data and model-evaluation pipelines to operational systems and customer-facing workflows. As a Senior Software Engineer, you will help build and evolve this foundational orchestration platform. You will design the primitives, services, and developer experience that enable teams across Scale to author, operate, observe, and safely scale distributed workflows. This is a high-leverage role for an engineer excited by distributed systems, reliability, and platform infrastructure used by many internal teams. You will: Lead the architecture, design, implementation, and operation of Scale’s core orchestration platform. Build durable workflow infrastructure using technologies such as Temporal, Cadence, Kubernetes, and cloud-native systems. Define platform primitives and APIs for scheduling, retries, state management, task execution, observability, and workflow lifecycle management. Partner with product, infrastructure, data, and application teams to understand workflow needs and turn them into reusable platform capabilities. Improve the reliability, scalability, security, and developer experience of services that run critical company workflows. Establish technical standards and best practices for distributed workflow development, deployment, testing, and incident response. Drive cross-functional technical decisions and communicate platform direction clearly to engineers and stakeholders. Ideally, you have: 5+ years of full-time software engineering experience, with a focus on backend, infrastructure, and distributed systems. Experience building and operating production systems with