Enterprise Transformation Jobs

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role As part of a lean and highly collaborative IT team, you'll play a critical role in supporting a fast-scaling global workforce while helping drive automation, security, and operational excellence across the business. We're looking for an IT Engineer to be the hands-on IT presence for our San Francisco office. You'll co-own identity and access management, endpoint administration, and SaaS operations for the company, working the support queue and solving problems at the root so they don't keep coming back — helping build the foundations required to support the next phase of growth. This role would suit someone who enjoys solving problems, improving processes, and leveraging technology to create scalable solutions. In this role, you will Serve as the on-site IT support engineer for our San Francisco office — resolving hardware, account, and access issues for employees in person and through the ticket queue Administer and evolve our core SaaS stack — Okta, Google Workspace, Slack, Notion,

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop and manage platforms and solutions to minimize financial and regulatory risk while maintaining excellent user experience; Transform business challenges into scalable and effective engineering solutions; Partner with diverse stakeholders, including engineering, product, policy, legal, operations, and data science teams; Diagnose and resolve production issues across various services and throughout the tech stack; Enhance engineering standards, improve tooling, and optimize processes; Proactively identify, analyze, and swiftly mitigate emerging risk patterns. Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or related followed by 2 years of Software Engineering experience. Position also requires the following: 2 years of experience developing software solutions using Python, Java or Ruby; 2 years of experience designing, developing, and maintaining scalable systems; 2 years of experience translating business requirements into tangible software requirements and system designs; 2 years of experience identifying and resolving production issues that span multiple services and stack layers; and 2 years of experience performing data-driven investigations and analysis to inform decision-making using SQL and visualization software. Salary: $156,800 – 235,200/yr This salary range represents the base salary range for the role and any sales commiss

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Architect, build, and maintain robust APIs, services, and systems across engineering teams using Ruby and Java; Act as a domain expert of the payments family of Stripe products, and in particular various payout methods and underlying rails used in US / UK; Build and enhance software infrastructure, encompassing the complete development lifecycle from coding to testing, deployment, debugging, and maintenance; Design software systems leveraging scientific analysis and mathematical models to predict and measure design outcomes; Contribute to core interface design and write code; Serve as a role model for how great software should be written; Contribute code changes in every layer of the stack, from launching a net new payout method API to making a UI change in the Stripe Dashboard for the Stripe Connect product; Scope and lead technical projects, laying the groundwork for early-stage products to iteratively evolve and scale; Engineer payments integration with banking partners to launch new markets, payout methods, and capabilities, while ensuring reliability and scalability; Work with engineers across the company to build new features at large-scale; Design and implement secure systems for sensitive data storage; Work with engineers across the company to understand when existing infrastructure can be leveraged vs. when building a bespoke solution is necessary

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align with the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements • Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners • Identify and a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payment Intelligence is comprised of multiple product teams building AI-first solutions to some of our customers’ biggest challenges, including fraud/abuse ( Radar ), payment optimizations ( AuthBoost ), Disputes, Authentication, and merchant analytics. We’re a mix of machine engineering engineers and full-stack software engineers impacting ~every Stripe transaction, creating revenue opportunities for Stripe and our customers, and helping protect the broader ecosystem. We have the benefit and privilege of working on cutting edge technologies with incredible scale and reach while also working directly with our merchants every day to build the right products for their needs. What you'll do As a Staff Engineer on Payment Intelligence, you’ll work across our product portfolio to ensure we’re building in a consistent, efficient, and effective manner. Experience with large, distributed systems on the critical path will help candidates succeed, as will comfort working across the stack and interacting with ML teams and models. Responsibilities Define technical strategy for multiple experiences across the Payment Intelligence portfolio, with a focus on quality and performance Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality code at scale Partner with some of Stripe’s largest merchants to co-build the future of payment-centric intelligence Partner cross-functionally

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Accelerate team works across all segments to ensure users receive the right implementation support to maximize their success on Stripe. You will drive service attachment rates for Startups while building revenue through paid services for SMB and Commercial segments, helping customers accelerate their growth and adoption on our platform. What you'll do As part of this role, you'll ensure customers in the SMB and Commercial segments are equipped with the right Professional Services to thrive on Stripe. You will spend a significant portion of your time engaging with users to understand their needs, and scoping appropriate services. A key part of the role is collaborating with Account Executives to ensure smooth transitions and align implementation offerings with user goals. While selling services is important, the primary success metric is the growth of Stripe product revenue. Responsibilities Evaluate user needs and recommend the most appropriate service offering to ensure their success on Stripe (free or paid) Drive Professional Services attach for SMB and Commercial users, ensuring they receive appropriate implementation and integration support Collaborate with Account Executives to ensure smooth user handoffs and appropriate service offerings Scope projects accurately to ensure alignment between customer needs and our delivery capabilities Build and maintain strong relationships with the Sales team for effective service alignme

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Accelerate team works across all segments to ensure users receive the right implementation support to maximize their success on Stripe. You will drive service attachment rates for Startups while building revenue through paid services for SMB and Commercial segments, helping customers accelerate their growth and adoption on our platform. What you'll do As part of this role, you'll ensure customers in the SMB and Commercial segments are equipped with the right Professional Services to thrive on Stripe. You will spend a significant portion of your time engaging with users to understand their needs, and scoping appropriate services. A key part of the role is collaborating with Account Executives to ensure smooth transitions and align implementation offerings with user goals. While selling services is important, the primary success metric is the growth of Stripe product revenue. Responsibilities Evaluate user needs and recommend the most appropriate service offering to ensure their success on Stripe (free or paid) Drive Professional Services attach for SMB and Commercial users, ensuring they receive appropriate implementation and integration support Collaborate with Account Executives to ensure smooth user handoffs and appropriate service offerings Scope projects accurately to ensure alignment between customer needs and our delivery capabilities Build and maintain strong relationships with the Sales team for effective service alignme

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments engineering powers the processing of hundreds of billions of dollars in card payments annually, enabling users to accept card payments from Asia Pacific, Europe, and Middle East regions. As the Engineering Manager for the team, you’ll have responsibility for expanding the reach of Stripe’s global payments network, delivering the best-in-class experience for card payments in these regions. In this role, you’ll be making some of the most significant strategic, product, and technical decisions for card payments at Stripe. The systems this team builds enables our users to create a single integration with Stripe, then take payments across an ever-expanding set of card networks and grow their businesses globally. What you’ll do Responsibilities Work with other Stripe leaders to author Stripe’s card payments strategy Develop engineers on the team, helping them advance in their careers Empower the engineering team to achieve a high level of technical productivity, reliability and simplicity Manage processes to help the team do its best work and interface effectively with the rest of Stripe Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team Recruit great engineers, in collaboration with Stripe’s recruiting team You may be a fit for this role if: You thrive on a high level of autonomy and responsibility You encourage a healthy work environment that’s both supportive and challenging You’re ex

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s people are its most valuable resource, and as an Executive Compensation Partner you’ll be responsible for the implementation, and integration of our compensation strategy to help us attract and retain top talent and while helping Stripe continue to scale effectively. What you’ll do Responsibilities Collaborate with key internal stakeholders and external independent consultants to prepare materials for compensation committee meetings, including executive compensation analysis and benchmarking Act as a strategic partner to HR Business Partners, Leadership Recruiters, and the Executive team on all executive compensation matters Conduct analyses of market data in order to ensure compensation programs are aligned to market and supporting the company’s people strategy Support the analysis and management of company-wide long-term incentive programs, which includes budgeting, planning, tracking, and execution Be data driven and stand for objectivity, independent decision taking, utmost credibility, and trustworthiness Ensure Stripe’s compensation programs are well communicated and understood across leadership Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements At least 6+ years of work experience in developing and managing executive compensation programs and processes for both public and private compani

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Accounting Team is responsible for understanding and telling Stripe’s financial story and shaping our collective understanding of how Stripe is performing as a business. Our primary focus is maintaining a well-controlled environment that effectively supports corporate governance, financial reporting and disclosure requirements. We advise and enable Stripe to grow – supporting all products at Stripe, consulting on accounting implications and supporting teams’ ability to make informed strategic decisions. We operate in a fast-paced environment and collaborate significantly with cross-functional and international teams. What you’ll do Our Accounting team is seeking an innovative embedded technical resource to help us scale for the future, in a fast-paced environment that’s growing rapidly. You’ll leverage your accounting, artificial intelligence (AI), and technical expertise to build intelligent solutions that enhance Stripe’s accounting capabilities. You’ll develop AI-powered tools and models, autonomous agents, and data products that automate complex workflows and provide actionable insights within a framework of financial reporting control. Working at the intersection of artificial intelligence, accounting, and product development, you'll collaborate with engineering and finance teams to deploy cutting-edge AI applications that scale with Stripe's growth and support our mission of increasing the GDP of the internet. Responsibil

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The administrative business partner team works with Stripe’s leaders to support their day-to-day administrative needs, while also contributing to projects that help drive the company’s strategic priorities. What you’ll do In this role, you will be a critical part of supporting our People Leadership business function by offering administrative support to 2 leaders. Responsibilities Provide complex calendar support for your leaders and, potentially, other members of their team Manage and book travel arrangements and process expense reports Make recommendations to your leaders on time management, prioritization, delegation, and organization Organize and plan team meetings and offsites by assisting with the production of materials and pre-reads, taking notes, and tracking action items Partner with your leader to track key project milestones as well as progress against personal, team, and company goals and targets Establish new—and improve existing—administrative systems and processes Support the operations and culture of your leaders organization Act as a trusted strategic partner and handle highly sensitive data with absolute discretion Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements You have 5+ years of administrative experience at a fast growing or large company You are exc

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier of entry for online businesses. The Financial Crimes team ensures that our platform remains safe, and that prohibited parties are not allowed to utilize our services. What you’ll do We are looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for conducting investigations and making account-level judgments and recommendations for regulatory reporting. You will be confident in looking through data, assessing various indicators, and making judgements on your findings. The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space Responsibilities Conduct a wide variety of analyses, including: Conducting screening (“watchlist” and “keyword”) reviews on merchants as part of Stripe’s sanctions program Analysing and investigating accounts for exposure to both listed persons and high-risk/prohibited jurisdictions

Staff Engineer, Revenue and Financial Management Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Revenue & Financial Management group is building new products that expand the scope of problems we tackle beyond payments into Revenue Management, Financial Operations and analytics. Right now this includes products like Billing, Invoicing, Revenue Recognition, Reconciliation and the underlying platform for batch and real time processing of large scale financial data to power these solutions. These solutions are going to be key pillars for Stripe’s growing SaaS business and a major revenue stream. What you’ll do We’re looking for a Staff Engineer that will help architect and design this system from ground up. You will need to set the technical direction across a variety of projects and initiatives while also mentoring and growing others on the team. Responsibilities Scope and lead large technical projects that are the foundational pillars for Financial Data Management Infrastructure Scrutinize and reason clearly about the technology and architecture choices we make in building these products. In many cases, you will be the decider of these decisions Directly contribute to core interface design and write code. Serve as a role model for how great software should be written for Stripe as a whole Arbitrate critical decisions correctly that fully consider software best practices, Stripe system realities, and numerous stakeholders’ preferences and concerns Advise Stripe’s leadership tea

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon's Strategic Deals are with the largest companies in the world. Each one puts a Decagon agent in front of millions of users, fielding hundreds of millions of conversations a year. These deals are won on technical execution: hard problems without an off-the-shelf answer, latency and reliability constraints at real scale, and requirements that push the product into new territory. You'll own the technical build for 1–3 Strategic Deals end-to-end, operating like the founding CTO of each. You'll work directly with the customer’s senior engineering and product leaders to figure out what they need for the deal to be successful. From there, you decide what Decagon should build, ship it, and productionize it so it benefits every customer, not just this one. You're across every technical workstream on the deal, from infrastructure and the agent build to model evaluation, research, and the reliability work that makes it production-grade. You sit at the center of product strategy: your de

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon's Strategic Deals are with the largest companies in the world. Each one puts a Decagon agent in front of millions of users, fielding hundreds of millions of conversations a year. These deals are won on technical execution: hard problems without an off-the-shelf answer, latency and reliability constraints at real scale, and requirements that push the product into new territory. You'll own the technical build for 1–3 Strategic Deals end-to-end, operating like the founding CTO of each. You'll work directly with the customer’s senior engineering and product leaders to figure out what they need for the deal to be successful. From there, you decide what Decagon should build, ship it, and productionize it so it benefits every customer, not just this one. You're across every technical workstream on the deal, from infrastructure and the agent build to model evaluation, research, and the reliability work that makes it production-grade. You sit at the center of product strategy: your de