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We’re looking for a Talent Acquisition professional to join the People team at Bolna.ai . This is a hands-on role for someone who understands the nuances of hiring , thrives in a fast-paced environment, and knows how to build pipelines, convert strong candidates, and help teams hire exceptional talent at speed. What you’ll do Own end-to-end hiring across multiple functions — from understanding the requirement and sourcing to interviews, offers, and closures. Partner closely with hiring managers and leadership to understand hiring needs, define candidate profiles, and drive focused hiring strategies. Build and maintain strong talent pipelines through LinkedIn, referrals, communities, databases, and creative sourcing channels . Understand the nuances of hiring — what to look for, where to find the right talent, how to engage candidates, and how to convert them . Drive fast-paced hiring without compromising on candidate quality or experience. Build strong candidate relationships and effectively manage the funnel from first conversation to closure . Own and strengthen employee referral programs , finding creative ways to increase participation and conversions. Track pipeline health and hiring metrics, identify bottlenecks, and continuously improve the hiring process. Contribute to employer branding, talent mapping, and other hiring initiatives as Bolna scales. Who we’re looking for 3–6 years of experience in Talent Acquisition / Recruitment, preferably in a startup or high-growth environment. Strong understanding of fast-paced hiring and high-volume / multi-role recruitment . Excellent sourcing, screening, candidate engagement, and offer conversion skills. Strong understanding of the nuances of hiring and building quality talent pipelines . Experience managing or building employee referral programs . Strong communication, stakeholder management, and negotiation skills. High ownership, urgency, and attention to detail. Someone who enjoys figuring things out, moving fast,

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and implement opportunities to scale suppor

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Work directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing

About the Team The Corporate Security team is responsible for safeguarding all OpenAI employees and executives. Our mission is to create a secure, resilient environment that allows our teams to focus on their work without risk or disruption. We manage physical security operations across offices, events, and global initiatives, partnering closely with internal teams and external agencies to stay ahead of emerging threats. About the Role As the Corporate Security Operations Manager based in Mountain View, you will own day-to-day site security operations and help develop practical physical-security strategies, policies, and procedures. You will lead vendor-managed armed and unarmed security teams, partner cross-functionally, and serve as a key liaison with local law enforcement and security partners. This is a hands-on site-operations and guard-force leadership role, not primarily an executive, investigative, or policy-leadership position. The role typically requires 4-5 days in the office each week. In this role, you will: Office Security: Develop, implement, and manage practical physical-security measures, including policies, training, and vendor relationships, to protect employees and visitors across the Mountain View site and nearby facilities. Operational Management: Own the day-to-day performance of vendor-managed armed and unarmed security teams across shifts and locations. Set clear operational expectations and ensure security personnel understand and consistently follow company policies, post orders, and procedures. Monitor security practices, identify operational risks, and drive timely, practical mitigation and remediation. Coordinate with Workplace, Facilities, building management, law enforcement, and other internal and external partners to maintain a cohesive security posture. Support broader Corporate Security operations as needed. Support or lead security operations for on-campus events. Serve as the primary point of contact for VIP and government-guest

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About Role We are building a supply-chain organization capable of supporting our transition from laboratory-scale development to factory-scale operations. We are looking for an Inventory Manager to build and operate our inventory function from the ground up. This is a highly hands-on role. In the near term, you may start with an empty room and be responsible for determining what racks, shelving, bins, labels, scanners, workflows, and systems are needed to turn it into a functional stockroom. You will receive material, organize inventory, perform counts, move parts between buildings, resolve discrepancies, and establish the processes others will eventually follow. As we grow, you will have the opportunity to develop this foundation into a full-scale, multi-site factory inventory operation. You may hire and manage contractors or onsite inventory administrators, but this role will initially have a significant individual-contributor component and will remain accountable for day-to-day execution. This role owns inventory and internal logistics. It does not own purchasing, production planning, or inbound and outbound supplier logistics. This role is based in San Francisco, CA and requires in-person presence 5 days a week. In this role you will: Build inventory operations from the ground up across various OpenAI facilities. Design and set up stockrooms, receiving areas, and material-storage locations, including selecting racks, shelving, bins, carts, labeling equipment, scanners, and other infrastructure. Personally execute core inventory

About the Team OpenAI’s Marketing team helps translate complex technology, research, and product moments into work that can be understood by audiences around the world. The team brings together creative direction, design, writing, production, strategy, marketing, and regional partners to deliver campaigns, launches, films, events, brand systems, social, digital, OOH, experiential, and emerging formats across global markets. This role sits close to creative, production, Brand Marketing, Resource Management, agencies, and cross-functional partners. It is designed for someone who can turn approved strategic direction into a clear program path and keep that path moving—from goals and operating model through creative development, production, launch readiness, and closeout. The role will work closely with Resource Managers to anticipate resource needs, maintain accurate allocations, and identify gaps early enough to address them before they become delivery risks. About the Role As a Strategic Operations Lead, Marketing, you will help design and run the leadership operating model for OpenAI's Marketing organization. This is a senior role for someone who has built 0-1 operating systems in high-growth marketing environments and can move fluidly between strategy, planning, executive communication, and hands-on execution. We're looking for someone who can bring structure to ambiguity without adding unnecessary process: a strategic chief of staff who can stand up planning cycles, QBRs, headcount, prioritization, resourcing asks, investment governance rhythms, leadership cadences, while partnering with strategy & operations managers on budget forecasting, spend execution, variance analysis, and reporting. This role is based in San Francisco, CA. We use a hybrid work model with in-office collaboration Monday through Wednesday and offer relocation assistance to new employees. In this role, you will: Build and run the core Marketing planning system, including annual and half-ye

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English , and the interview process will be cond

About the Team OpenAI's research training infrastructure powers how our frontier models are trained and evaluated. The Simulation team sits at the intersection between the agentic harness that powers OpenAI's products and the research infrastructure where GPT-next is trained, ensuring that our model's training environment is as realistic as possible. This team owns the integration layer that connects our production harness capabilities into the training stack. The work is highly cross-functional and high leverage: researchers depend on it to run experiments and evaluations reliably as well as to develop the next generation of harness capabilities. Failures in this surface can materially affect training velocity and correctness. About the Role We're looking for a Principal Software Engineer to lead the architecture and evolution of the Simulation Platform. You'll own a critical interface between research and engineering, building the systems, APIs, and operational patterns that let researchers use agentic coding infrastructure safely and effectively in training environments. This role is ideal for a senior backend or infrastructure engineer with strong technical judgment, product sense for highly technical users, and the ability to drive execution across multiple teams. The highest-leverage work is building robust infrastructure that supports and accelerates research without compromising engineering quality. In this role, you will Design, build, and evolve the integration between the Codex harness that powers OpenAI's products and research training infrastructure used for training GPT-next Build a platform for our LLMs to train and be evaluated in simulated environments that mimic their deployment setting as closely as possible, on every axis: agentic harness, compute substrate, timing, tools, data sources, humans in the loop, and more Own major integration surfaces end-to-end, from architecture and API design through rollout, operations, and long-term maintenance Bu

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in San Francisco, CA. We use a hybrid work model of 3 days

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Specialist on the User Operations team you will be a hands-on systems builder responsible for making product launches and frontline feedback more scaleable, measurable and actionable across both internal User Operations and external third-party teams. You’ll be responsible for not only managing the project timelines, but also designing and shipping the workflows, tooling and data systems that connect the voice of the user into actionable improvements for Product and Engineering teams. We’re looking for people who thrive at the intersection of project management, team enablement, and customer advocacy, and enjoy working cross-functionally in a fast-paced, evolving environment. We are also looking for individuals that will not just do the day to day work - but will also be deeply involved in architecting the systems of feedback sharing and collection with our stakeholder groups across Support, Product, and Engineering. Think data systems, not better slide decks. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and own scalable systems for launch readiness, feedback capture, triage, synthesis, and routing. Coordinate product launches across internal User Operations teams and external third party teams to ensure seamless execution and support read

About the Team The Industrial Compute team is responsible for building the physical infrastructure that powers OpenAI’s largest-scale AI systems. We design, deploy, and operate next-generation compute infrastructure across a rapidly expanding global footprint, combining OpenAI-owned infrastructure with strategic cloud and infrastructure partners to support frontier AI workloads. As our infrastructure footprint grows, operational excellence across third-party providers becomes increasingly critical. Our team ensures external infrastructure partners consistently deliver the reliability, performance, and operational maturity required to support OpenAI’s rapidly expanding compute environment. About the Role We are seeking a Hardware Technical Program Manager, Infrastructure Partner Operations to lead operational delivery across OpenAI’s third-party infrastructure partners, including major cloud service providers and strategic compute vendors. In this role, you will serve as the primary operational program manager for external infrastructure partners, driving accountability for service delivery, operational readiness, incident management, performance reporting, and continuous operational improvement. You will work closely with partner engineering and operations teams while coordinating internally across Hardware Engineering, Infrastructure Operations, Capacity Planning, Networking, Supply Chain, Deployment, Reliability Engineering, and executive leadership. Success in this role requires someone who understands how hyperscale infrastructure organizations operate, can establish strong operational governance with external partners, and is comfortable driving complex technical programs without direct ownership of the underlying infrastructure. Key Responsibilities Own operational engagement with third-party infrastructure providers, ensuring consistent execution against operational commitments, service-level agreements (SLAs), and performance expectations. Develop operationa

About the Role We are seeking an experienced and versatile India Business Marketing Lead to drive OpenAI’s enterprise and B2B marketing strategy in India. This is a critical leadership role for a full-stack B2B marketer with strong India market judgment—someone who can operate across enterprise, startup, developer, and partner audiences, build foundational capabilities, and deliver high-impact programs that support revenue growth and long-term trust. This role will be responsible for shaping and executing integrated B2B marketing initiatives that support enterprise adoption, partner-led growth, startups, and developer-adjacent business audiences in India. The ideal candidate brings deep experience working with sales-led GTM teams, navigating complex stakeholder environments, and translating global strategy into locally effective execution for India. The preferred location for this role is Mumbai . In this role, you will: Lead the development and execution of India B2B marketing strategy, aligned with global priorities and India GTM objectives. Drive full-funnel B2B marketing programs across field marketing, content, customer marketing, events, executive engagement, and partner marketing. Partner closely with India GTM, Partnerships, Product Marketing, Comms, and Global Affairs to deliver integrated programs that support enterprise adoption and pipeline growth. Translate global B2B narratives and launches into India-relevant, market-specific execution across enterprise, startup, developer, and partner motions. Establish strong India marketing operating rhythms, including planning cycles, agency management, budget oversight, performance measurement, and reporting. Act as the India voice for B2B marketing, bringing market insight, customer perspective, trust signals, and local nuance into global strategy discussions. Build and scale foundational B2B marketing capabilities in India, with an eye toward future team growth and specialization. You might thrive in this role

About the Team OpenAI is building AI systems that can help professionals perform complex, high-value work with greater speed, rigor, and creativity. Investment banking is one of the most demanding environments for knowledge work: bankers must synthesize fragmented information, exercise judgment under pressure, and produce precise, defensible models, analyses, and client materials. Our team works across Research, Product, Engineering, and Go-to-Market to make OpenAI's models genuinely useful for these workflows. We translate real professional work into product requirements, evaluations, training signals, and repeatable customer solutions. We care not only whether a model can generate an answer, but whether it can deliver accurate, defensible work that experienced bankers can trust and use. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About the Role We are looking for a Subject Matter Expert in Investment Banking to help define what excellent AI-assisted banking work looks like and turn that standard into better models and products. You will bring deep, current knowledge of how investment banking work is actually performed, including company and industry research, financial analysis and modeling, valuation, diligence, transaction execution, and the creation and review of client materials. You will use that expertise to design realistic tasks and evaluations, create and assess high-quality reference work, diagnose model failures, and help our technical teams improve model behavior and product experiences. This is a hands-on individual-contributor role for someone who enjoys both doing the work and explaining what makes it good. You should be comfortable moving between an Excel model, a presentation, a source document, an evaluation rubric, a product prototype, and a conversation with researchers or customers. You will help us distinguish outputs that merely look pl

About the Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are seeking an experienced commercial attorney to serve as the primary legal partner supporting Robotics. In this role, you will provide practical, business-oriented legal counsel across hardware development, manufacturing, supply chain, procurement, and strategic commercial initiatives. You will work closely with Robotics leadership and cross-functional partners to help build scalable legal frameworks that enable innovation while thoughtfully managing risk. This is a unique opportunity to help shape the legal foundation of a rapidly growing robotics organization developing cutting-edge technologies. You will negotiate high-impact commercial agreements, advise on complex operational matters, and partner closely with technical and business teams to support the development and commercialization of next-generation robotics systems. This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role, you will: Serve as the primary legal partner supporting Robotics leadership and cross-functional teams. Provide practical, business-oriented legal advice to teams across hardware engineering, manufacturing operations, supply chain, procurement, finance, and operations. Draft, review, and negotiate complex commercial agreements, including supplier, manufacturing, development, consulting, licensing, procurement, and strategic partnership agreements. Advise on legal issues arising throughout the hardware development lifecycle, including manufacturing, supply chain operations, vendor relatio

About the Team The Infrastructure Engineering function sits within IT and is responsible for reliably building, deploying, and operating critical on prem and hybrid environments that power internal services and critical R&D environments. This is an early, high-leverage technical role focused on applying strong Site Reliability Engineering discipline to environments where uptime, safety, recoverability, and security are non-negotiable. This person helps replace bespoke, one-off infrastructure with standardized infrastructure-as-code building blocks that compound reliability and operational leverage as OpenAI scales. About the Role We are looking for an experienced Site Reliability Engineer working on security infrastructure to design, build, and operate reliable, secure, and scalable infrastructure that underpins identity, access, endpoint, and shared platform services across the company. In this role, you will be a senior technical owner for infrastructure and identity systems end to end, from architecture and implementation through policy enforcement, upgrades, recovery, and day-two operations. You will build durable, production-grade platforms that remove operational friction, enforce security by default, and enable teams to move faster with confidence. This role is well suited for a hands-on senior engineer who thrives in ambiguity, enjoys owning complex systems end to end, and raises the reliability and security bar by replacing fragile implementations with standardized, repeatable infrastructure. This role is based in our San Francisco HQ and requires in-office presence. In this role, you will: Design, build, and operate reliable infrastructure across on-prem, hybrid, shared, and product adjacent environments. Establish standardized infrastructure patterns that replace bespoke implementations with repeatable, auditable, secure-by-default systems. Own the lifecycle of critical infrastructure platforms, including provisioning, deployment, upgrades, patching,