About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: An exciting opportunity for a commercially driven Ecommerce Manager with strong experience across ecommerce trading, inventory, visual merchandising, buying and digital marketing. The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce trading, commercial performance and execution across a client account. This is a high-ownership role that sits at the intersection of ecommerce trading, buying, merchandising, inventory and marketing . Youβll use data and commercial insight to make decisions that maximise sales and margin, ensuring the right products are presented to customers at the right time, supported by the right marketing activity and aligned to stock availability. Youβll own the trading calendar, translate buying and product strategy into compelling on-site visual merchandising, monitor inventory and sell-through, coordinate marketing activity across multiple channels, and identify opportunities to maximise margin while reducing aged stock and returns. Youβll work closely with buying, category, merchandising, operations, creative and channel specialists, acting as the key point of coordination to ensure commercial priorities are reflected consistently across the customer journey. Key Responsibilities: Trading, Inventory & Site Performance Own ecommerce trading performance across conversion, AOV, COS, margin, sell-through, stock cover, availability and new vs. returning customer performance. Build an
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About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, L'Oreal, P&G, Disney & more! Role Overview: You would be joining a new sales team focussed solely on selling our Fulfilment proposition. This proposition is a key driver in the growth of the wider business meaning you will be able to make a demonstrable impact quickly. This is a true hunter role where you would be managing end to end deal processes. The focus is on mid and enterprise level clients looking take products direct to a consumer. You will be armed with one of the strongest Fulfuilment propositions on the market, pushing automation and innovation. You can find more about our THG Fulfil proposition here: https://www.thgingenuity.com/fulfillment Key Responsibilities: Analyse existing client portfolios to identify revenue growth opportunities. Develop and execute strategies to upsell and cross-sell products or services that align with clients' business objectives. Build deep, trusted relationships with key stakeholders within the client base. Act as a consultant, understanding clients' challenges and aligning solutions to meet th
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Content Creator Reporting to: Director of Content & Post-Production About the Role THG Studios is looking for a creative, trend-savvy Content Creator to join our growing content team. You'll be responsible for creating platform-first content that drives engagement, increases brand visibility, and connects with audiences across social channels. Working within Europe's largest creative studio, ICON, you'll bring ideas to life from concept through to delivery, producing culturally relevant content tailored for today's social platforms. This is an exciting opportunity for a hands-on creator with a passion for storytelling, trends, and social media. What You'll Be Doing Content Creation & Execution: Create and deliver content from brief through to final output, ensuring work meets brand and platform requirements. Develop engaging content for TikTok, Instagram Reels, YouTube Shorts, and emerging social platforms. Generate and contribute creative ideas that align with campaign objectives and evolving trends. Produce visually compelling, audience-focused content that reflects platform behaviours and best practices. Support the testing and development of new content formats, approaches, and ideas. Creative Standards & Delivery: Optimise content for different platforms, ensuring the correct aspect ratios, pacing, and native social experience. Maintain a consistent tone, style, and level of quality across all projects. Manage multiple briefs and deadlines effectively. Follow established briefing, rev
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. VAS Manager Google Account β THG Ingenuity Reports to: Head of Department | Location: Omega, Warrington Role Purpose The VAS (Value Added Services) Manager is a dedicated role established to own the day-to-day management of Value Added Services for the Google fulfillment account. This role exists to close that gap: someone strong enough on the THG side to interpret Google's SOPs, and to trial, test, train and plan the resource required to execute against them, while owning QA in line with Google's requirements. Key Responsibilities Own end-to-end delivery of Value Added Services (VAS) for the Google account, including kitting, packing, quarantine handling and returns/shipback processes. Interpret Google's Standard Operating Procedures (SOPs) and translate them into workable warehouse processes at the Omega site. Trial and test new or amended VAS processes ahead of go-live, identifying and resolving operational bottlenecks before they affect the client. Design and deliver training for warehouse teams so VAS processes are executed consistently and to Google's quality standard. Plan and manage the resourcing required to deliver VAS workload, including forecasting headcount needs against volume. Own quality assurance (QA) for VAS activity in line with Google's requirements, including disposition and shipback of quarantined/blocked stock (e.g. Ship Back to Contract Manufacturer processes). Coo
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce strategy and performance across a client account. This is a high-ownership role that bridges trading and marketing - using data and insight to drive growth across the full customer journey, from acquisition through to retention. Youβll manage budgets, drive the digital strategy and delivery, own the trading calendar, coordinate channel activity, and act as the key day-to-day contact for your client. Youβll be supported by channel specialists across SEO, PPC, Paid Social, CRM, Affiliates, and more - and youβll be the glue that keeps strategy aligned across all of them. Key Responsibilities: Trading & Site Performance Own site performance metrics including conversion rate, AOV, COS, bounce rate, and new vs. returning traffic - using GA4 and THGβs proprietary reporting platform to surface insights and drive decisions. Build and manage the trading calendar, including promotional plans, key events, and seasonal campaigns. Monitor and respond to competitor pricing, product, and promotional activity to ensure clients remain competitive. Identify and execute site optimisation opportunities across product pages, landing pages, category navigation, and UX. Ensure the site is always up to date with correct offers, banners, new product listings, and promotional content. Marketing & Chan
Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.
Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.
Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.
Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.
Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.
Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.
Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role The Head of Shift Operations (HSO) is the senior leader accountable for all aspects of shift performance across operations, safety, engineering, and people management. Safety is the foundation of the role. The HSO ensures a safe environment for all colleagues, contractors, visitors, and customers on site, embedding a safety-first culture where every interaction is controlled, measured, and effective. The HSO drives operational excellence by working collaboratively with internal business units and stakeholders to meet agreed KPIs, uphold Service Level Agreements (SLAs), protect stock integrity, and deliver an outstanding customer experience. As the people lead on shift, the HSO is responsible for the welfare, development, and day-to-day management of all colleagues and team leaders, ensuring ER casework, absence management, and engagement are handled consistently and to the highest standard. The HSO translates business objectives into clear shift goals, setting expectations that drive performance, accountability, and a continuous improvement mindset across the entire operation. As the second most senior leader on site, the HSO is regularly required to assume full site accountability, making critical operational decisions and leading all functions in the absence of senior site leadership. The HSO is responsible for planning and executing volume demand in line with targeted client cost-per-unit (CPU) thresholds, ensuring cost efficiency is maintained throughout the shift to max
Role β Deputy Director - Talent Acquisition (Non-Tech Hiring) Reports to β Head of Talent Acquisition About the Role In this leadership role, you will take complete ownership of the non-tech talent acquisition function. You'll develop and implement comprehensive recruitment strategies, manage and coach a team of recruiters, and ensure a seamless and data-driven recruitment experience for all hiring managers. With your deep industry knowledge and expertise, you'll be a trusted advisor, shaping the future of our non-tech workforce. Responsibilities: Strategic Leadership: Develop and implement a comprehensive talent acquisition strategy for all non-tech functions, aligned with the company's overall business goals. Partner with senior leadership across the organization to understand talent needs and identify future talent requirements. Partner with branding teams to develop and implement an employer branding strategy to attract top talent in the non-tech space. Oversee the performance and development of a high-performing recruitment team, providing coaching and mentorship. Recruitment Management: Manage the entire recruitment lifecycle for senior and niche non-tech positions, including designing and executing search strategies, sourcing top talent, and leading the interview process. Foster a strong relationship with external recruiting partners to optimize talent acquisition efforts. Data & Analytics: Implement a data-driven approach to recruitment, analyzing metrics and identifying areas for improvement. Develop and maintain talent maps for critical non-tech roles. Utilize data to inform strategic decision-making and influence hiring discussions. Candidate Experience: Champion a positive candidate experience throughout the recruitment process, ensuring timely communication and feedback. Design and implement interventions focussed on driving a strong positive candidate experience Project Management: Lead the development and implementation of talent acquisition-relat
About the team Program Management is a sub-function under Strategy function and is responsible to drive large, complex, multi-phased, multi-year Strategic Initiatives that helps to deliver Product/Tech. and Business Operations Capabilities that are identified by Myntra Leadership as part of Quarterly OKR process. Strategic Program Management acts as an enabler by playing a critical role in initiation of programs(defining, structuring and building a deliverable based plan) & leading cross-functional teams to focus on outcomes that meet strategic objectives. Team receives broad guidance from top management and requires a high level of problem solving ability in an ambiguous environment with-in Myntra & Flipkart Group companies (Fk, CLeartrip, Health+, Externalization etc.) Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lac
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