Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role The Support Manager will be responsible for building and leading a team of technical and general support specialists in the EMEA region. You will report into the Head of Support, AMER & EMEA and collaborate closely with the CX regional Support Leads to ensure cohesive operations across EMEA. This role will support the growth of CX within EMEA, including leading cross-functional projects to improve agent and customer experience. The successful candidate should have experience leading with data and experience managing high performing Enterprise, technical and non-technical teams of various levels. What You'll Achieve Manage technical and non-technical resources in EMEA, and ensure KPI attainment within both technical, billing, and general support specialists Collaborate closely with the Support Leads across the globe and User Operations leadership to ensure cohesive support operations across Notion’s global CX organization Maintain excellent relationships with the Go-To-Market leadership team in region and ship process improvement to drive cross-functional collaboration and customer revenue outcomes Understand and im
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Operations Excellence Senior Program Lead on the CX Operations Excellence team, you'll own and optimize the workflows, routing logic, and agent tooling that power Coinbase's global Customer Experience operation. This team designs the CX operating system, covering end-to-end workflows, SOPs, routing, and tooling across Scaled Operations and Premium and Wealth, directly tied to CSAT, retention, FCR, and handle time. You'll turn ambiguous, multi-year CX goals into a clear portfolio of programs that measurably improve quality, efficiency, and the Specialist experience across in-house and BPO sites worldwide. What you'll do: Own program strategy for broadly scoped CX operations initiatives, translating business problems into structured plans and driving execution from discovery through global rollout while managing trade-offs between time, scope, and cost. Design and optimize end-to-end CX workflows, from contact entry points and routing logic through Specialist handling and resolution, to reduce friction, standardize experiences across sites and vendors, and ensure the right work reaches the right Specialist. Partner with Product, Tooling, WFM, Analytics, and Operations to shape queue design, case allocation rules, channel strategy, and automation/AI use cases that maximize productivity without sacrificing quality. Build and maintain CX standards and governance, in
About Us InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role The Clinical Evaluator is the first voice and face of InStride Health for patients and families seeking care. Evaluators conduct phone screens and comprehensive clinical evaluations to determine clinical eligibility and appropriateness for InStride services. They provide education and orientation about InStride, serve as brand ambassadors, and ensure families feel engaged and motivated from their first interaction. Clinical Evaluators are strong diagnosticians with excellent case conceptualization skills, adept at assessing patient presentation and navigating sensitive conversations. They determine when medical clearance is required prior to admission and, when families are not appropriate
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! To support Trustpilot’s rapid expansion, we’re looking for a skilled and service-minded Business Support Agent to join our German speaking team in Copenhagen. Every month more than 1.5 million new reviews are posted on Trustpilot for one of the thousands of businesses in our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot enables consumers to choose with confidence while enabling companies to grow their businesses. Behind our global growth is a motivated, international team working in a thriving, fun, vibrant environment. Does this sound like your kind of workplace? Providing support to our customers through all available support channels such as chat, phone, email, and other various communication platforms. You will work closely with sales and account managers to build working relationships and continue knowledge sharing. The support team is often the most common way our customers interact with us, providing high-quality support to both customers and reviewers. What you'll be doing: Provide support to companies and our community by email, chat, and phone to assist implementation and troubleshooting of our product in English Monitor incoming email alerts to the Helpdesk system and access the system frequently to ensure that any open tasks are acknowledged and responded to Assist our customers with any technical issues that are preventing them from setting up / using our services. Build and maintain “best practices” and self-service guides enabling customers to solve future issues Work closely with New Business, Customer Success, and Product teams to ensure the best service for
... Address: KIADB Jakkasandra Industrial Area Sy. No. 20/1. 20/2P. 20/3. 21/2P. 21/3P. 21/4P. 21/5P 21/6P. 26/1 26/2P 26/3P 26/4P 26/5P 26/6 & 27/P Jakkasandra Industrial Area Kasaba Hobli Malur Taluk Kolar District. Facility: TATA ELECTRONICS SYSTEM SOLUTION - FS Qualification: Not Specified Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP566888
... Address: KIADB Jakkasandra Industrial Area Sy. No. 20/1. 20/2P. 20/3. 21/2P. 21/3P. 21/4P. 21/5P 21/6P. 26/1 26/2P 26/3P 26/4P 26/5P 26/6 & 27/P Jakkasandra Industrial Area Kasaba Hobli Malur Taluk Kolar District. Facility: TATA ELECTRONICS SYSTEM SOLUTION - FS Qualification: Not Specified Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP566889
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. ** This role requires Board Certification in a Orthopedic Spine OR Neurosurgery. ** Position Summary Aetna, a CVS Health Company, a Fortune 6 company, is one of the oldest and largest national insurers. That experience gives us a unique opportunity to help transform health care. We believe that a better care system is more transparent and consumer-focused, and it recognizes physicians for their clinical quality and effective use of health care resources. **This is a remote based (work at home) based anywhere in the US.** Aetna, a CVS Health Company, has an exciting opportunity for a Medical Director (Spine) that can be remote based, work from home. The Medical Director (Spine) will be a Subject Matter Expert (SME) with a background in Orthopedic Spine OR Neurosurgery, including post-graduate direct patient care experience specifically. Expands Aetna's medical management programs to address member needs across the continuum of care. Supports the Medical Management staff ensuring timely and consistent responses to members and providers. Leads all aspects of utilization review/quality assurance, directing case management Provides clinical expertise and business direction in support of medical management programs through participation in clinical team activities. Acts as lead business and clinical liaiso
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Aetna, a CVS Health Company, a Fortune 6 company, is one of the oldest and largest national insurers. That experience gives us a unique opportunity to help transform health care. We believe that a better care system is more transparent and consumer-focused, and it recognizes physicians for their clinical quality and effective use of health care resources. **This is a remote based (work at home) based anywhere in the US.** Responsibilities of this Medical Director role are related to Medicare Appeals: * Direct daily work on part C appeals (both provider and member/nonparticipating providers) * Provide direct support to appeal nurses; supervision and participation in the Second Look Review (SLR) process * Provide after hours and weekend coverage on a rotational basis to support 24/7 appeals work * IRE monitoring and tracking and Utilization Management Strategy support * Collaborative work with Medicare Quality and Compliance on an ongoing basis * Develop subject matter expertise on Medicare policy for the enterprise * Provide ongoing education regarding Medicare policy and appeals to the appeal nurses and territory Utilization Management Staff * Participate in ongoing initiatives to improve appeals team efficiency and clinical consistency Required Qualifications * Two (2) or more years of experience in
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. The Agency Support Representative plays a critical role in processing and auditing policy documentation for our Renter’s Insurance Verification Product. This role is responsible for reviewing proof-of-insurance documents provided by residents to ensure they meet the specific minimum coverage requirements of their residential communities. Additionally, the ASR maintains database integrity by processing policy changes, cancellations, and reinstatements in a timely manner. Responsibilities Document Verification & Processing: Review resident-submitted Proof of Insurance (POI) documents (declaration pages, certificates of insurance) against community-specific rules and minimum coverage thresholds. Policy Lifecycle Management: Accurately update resident policy records upon receipt of carrier notifications regarding coverage changes, cancellations, or reinstatements. Standard Operating Procedure (SOP) Compliance: Execute daily operational tasks strictly adhering to established SOPs to ensure da
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers. We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-t
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers. We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-t
Role Description: Working as Director, Strategic Alliances & Partnerships (APAC) for Jumio, you will be responsible for generating new business via the partner ecosystem with a special focus in the APAC region. You will demonstrate a proven sales acumen with the experience of solution selling and a track record of successfully selling into Fintech, Crypto, Payment, e-Wallet vertical. The Manager, Strategic Alliances & Partnerships is responsible for the design, development, execution and growth of the partner strategy in the APAC marketplace, in close coordination with global counterparts. They will be expected to quickly embrace the Jumio business, understand the complex market ecosystem and quickly build and execute an effective GTM and revenue acceleration plan for the various partner channels identified (i.e. OEM/ISV, reseller, system integrators) with the expressed purpose to make an immediate impact to our indirect sales strategy and drive incremental sales with and through our most critical business partners. The ideal candidate will possess the business acumen to identify business opportunities, build loyal partner relationships with strong negotiation, communication skill sets and a patient disposition. This role is to help to grow the Jumio business via partners; reaching customers that Jumio may not be able to reach on its own. Example Responsibilities: Understanding the overall Jumio partner ecosystem and how to manage channel conflicts with the purpose to aim for an amicable outcome. Identify and recruit the right partners to jointly identify and prospect opportunities with the successful management and completion of the deal. Maximize closing of deals that can result in the taking of market share from competitors. Develop and build partner relationships through calls, emails, meetings and conferences. Maintain accurate records of all partner activities for the purposes of identifying, nurturing and closing the Company’s
Vault RIM process and system is highly dependent on accurate & complete metadata at all levels and there is also an increasing amount of data that Health Authorities are requiring to be tracked and submitted. The Regulatory Data Coordinator is responsible for driving key & critical activities within the Pfizer RIM system in support of enabling the assessment and subsequent management of new or required changes (system events). They will specifically review all events initiated across the product lifecycle, completing system impact assessments, and creating Activities, Regulatory Objectives, Submissions to enable GRS to take the necessary actions. The Coordinator also ensures that Event Details, Change Items & Label Concepts are associated and have the appropriate details as well as creating the Global Content Plan in readiness for content authoring across the enterprise. The Coordinator will work with the CMC Product strategist(s), labeling leads, Clinical & Country Regulatory Strategists through a mix of strategic and operational support, demanding a detailed understanding of regulatory system structures, product licences & master data as well as the end-to-end regulatory change management experience within & across domains. Job responsibilities: Manage all RIM events and related records, including event and registration details, ensuring structures and relationships accurately reflect product market registrations, align with master data standards, and remain updated in accordance with health authority decisions. Interpret health authority communications, drive appropriate system updates, notify stakeholders as needed, and collaborate with GRS stakeholders, CMC strategists, PGS, and cross-functional teams to understand and fulfill data requirements. Review and approve data change requests, ensuring compliance with data governance standards, policies, an
About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. About the role As Revenue Enablement Program Manager, you will build the operating system that helps OfficeSpace’s GTM teams ramp faster, find what they need, and perform at a higher level. Reporting to the Director of Revenue Enablement & Excellence, you will own the infrastructure behind onboarding, ongoing enablement, knowledge, technology, measurement, and major GTM programs across SDR, AE, SAE, Solutions Consulting, and Customer Success. You will use AI and automation to remove administrative work, surface insights, and scale great enablement—while keeping human judgment at the center of the moments that matter. What you’ll do Build a scalable GTM onboarding engine. Own the end-to-end onboarding experience across SDR, AE, SAE, SC, and CSM roles, with clear milestones, certification standards, and role-specific paths. Drive faster ramp and stronger performance. Use ramp, readiness, adoption, and performance data to identify friction, test improvements, and continuously strengthen enablement programs. Orchestrate AI-enabled enablement workflows. Use AI agents and automation to accelerate content creation, personalize learning paths, synthesize feedback, identify knowledge gaps, and surface recommended actions. Own the enablement technology ecosystem. Drive administration, adoption, integrations, governance, and measurement across LMS, content, conversation intelligence, and related GTM tools. Build a trusted
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. The Carrier Relations Manager owns Entrata's insurance carrier network across our personal lines products — including HO4 renters insurance, master policy, and device/warranty insurance. This person is the primary point of contact between Entrata and our carrier and MGA partners, responsible for sourcing new markets, negotiating commercial terms, monitoring book performance, and making sure our carrier relationships stay healthy as we expand into new states and product lines. This role sits at the intersection of insurance operations, compliance, and product, and reports to Head of Insurance Duties/Responsibilities Own end-to-end relationships with insurance carriers and MGAs across HO4 renters, master policy, and device insurance lines Source, evaluate, and onboard new carrier partners based on appetite, pricing competitiveness, and geographic coverage needs Negotiate contract terms, commission schedules, and binding authority agreements with carrier and wholesale partners Monito
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