At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust? We’re currently looking for a Senior UX researcher to join our team at Trustpilot. Our goal is simple: to become the most trusted reviews platform in the world. We will achieve this by being ready and willing to disrupt ourselves through innovation, data and insight and adding product professionals with ambitions that match our own. As Senior UX Researcher, you'll be the go-to expert on measuring how people and businesses experience trust on Trustpilot , from reading a review to deciding our platform is worth paying for. You'll own the quantitative research agenda for your product areas, set the bar for statistical rigour across the team, and partner with Data Science to build a shared measurement culture. What you'll be doing: Research strategy & execution Design and own the quantitative research roadmap for your product areas, e.g. attitudinal measurement, behavioural analysis, and longitudinal tracking. Lead large-scale surveys (validated scales, NPS derivatives, trust-perception metrics) and log-data/behavioural analytics (funnels, A/B tests, cohort and retention modelling). Build measurement frameworks that define what ‘good’ looks like for review-reading, purchase-decision, and business-subscription journeys and track them over time. Quantitative methods Lead advanced quantitative research - surveys, behavioural analytics, experimentation, predictive modelling using statistical rig
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Expert Structural Analysis Engineer in Edinburgh
3 active opportunities · Updated for October 2026
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! About the Role Data isn’t just a byproduct of our business; it’s the engine that drives our growth. We are looking for a Lead Pricing & Monetization Analyst to join our Go-To-Market (GTM) Analytics team. This is a high-impact, individual contributor role designed for a seasoned expert who can bridge the gap between complex statistical modeling and strategic GTM execution in a B2B SaaS environment. Your mission is to help us answer critical questions about our go-to-market strategy, driving growth across the customer lifecycle. You will lead the charge in analyzing our revenue engine and providing crucial insights into our pricing architecture and monetization strategies to maximize our overall commercial impact. The GTM Analytics team operates in a semi-embedded model where each analyst serves as a trusted partner and owner for a specific strategic focus area. In this role, you’ll focus on empowering the Pricing & Monetization team while working cross-functionally across our commercial organization, and broader analytics and data teams. What You’ll Be Doing Pricing & Monetization Analytics : Partner with product and commercial leadership to evaluate pricing and packaging strategies, analyzing discount behaviors and tracking the financial performance of new monetization initiatives.&
Senior Backend Engineer – Java Location: Edinburgh (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build and manage robust CI/CD pipelines and ensure secure, scalable deployments Write comprehensive tests and implement quality-driven development across the stack Collaborate in agile teams and contribute to design decisions, troubleshooting, and continuous improvement What We’re Looking For Expert-level Java development (Java 11, 17, 21+), Spring Boot proficiency Deep knowledge of public cloud environments, preferably AWS Experience designing cloud-native, microservices, and event-driven architectures Strong grasp of CI/CD pipelines, SQL/NoSQL databases, Kafka, and Java Streaming Familiarity with infrastructure-as-code (e.g., CloudFormation), distributed systems, and secure design practices Bonus Points For Experience using GitLab for CI/CD pipelines and Cucumber for BDD test automation AWS Certified Solutions Architect (Associate or Professional) Knowledge of CQRS patterns and performance testing strategies Passion for exploring emerging cloud technologies and frameworks Experience delivering customer-facing or business-critical
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