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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We believe that our people are our greatest asset, and the technology that supports them is crucial to our success. Within Corporate Engineering, IT, Privacy and Security teams, we're focused on partnering with our business customers and stakeholders to elevate their impact to game-changing status. Our strategic initiatives, formulated through our customer-obsession culture, deliver the technology they need to increase their velocity and impact. We're seeking an experienced Salesforce Engineer to design, develop, and maintain the Salesforce solutions that power our sales, marketing, legal, and business operations across Lyft's enterprise and partner ecosystems. If you are a candidate who has a passion for building scalable business systems, who thrives in cross-functional collaboration, and has a commitment to delivering high-quality technical solutions, then you may be the ideal person for this position. We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds. Responsibilities: Independently design and develop customized Salesforce solutions using declarative tools (Flow, Process Builder, Workflow Rules) and programmatic approaches (Apex, Lightning Web Components, Visualforce) Create and maintain complex data models, custom objects, fields, and relationships to support evolving business requirements across sales, marketing, legal, and finance teams Evaluate, assess, and build robust integrations between Salesforce and external systems using REST/SOAP APIs, middleware platforms (Boomi, Workato), and ETL processes Partner closely with Sales, Marketing, Legal, and Finance stakeholders to translate business requirements into scalable technical solutions that deliver measurable business impact Implement comprehensive testing strategies inclu

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Our Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to federal customers. You’ll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. In this role, you'll: Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans. Lead federal customers through their AI adoption journey, from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex government customer programs and projects. Own and manage a federal consumption revenue target. Oversee consumption revenue forecasting and reporting. Analyze key federal account metrics and provide insights to internal and external stakeholders. Closely monitor the federal landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies. Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Reporting into the Manager of Global Investigations, the Investigator of Global Investigations will support all lines of business related to investigations (e.g. Platform Fraud, Community Safety, Law Enforcement Liaison & Partnerships, Insurance Fraud and Executive Protection & Risk Assessment). This role will efficiently and effectively build strong and meaningful relationships with internal business partners, law enforcement agencies, and other third parties to bring successful case resolution. This role regularly interacts with State/County/Local Law Enforcement in developing comprehensive and detailed cases pertaining to organized offenders and provides expertise to and gains buy-in from Law Enforcement Agencies to assist in the safe apprehension of these offenders. Responsibilities: Work in close partnership with the Manager of Global Investigations and Head of Global Security to set strategic objectives, drive accountability, and ensure successful delivery of key performance metrics Assist in the design and build of the global law enforcement outreach program, in order to regularly liaise and develop strategic relationships with law enforcement agencies Proactively maintain effective working relationships with law enforcement and government authorities Collaborate and build strong relationships with internal cross-functional partners, including Privacy/Identity/Integrity (PII), Risk, Community Safety, Legal, Public Policy, and other Operations teams and leaders across Lyft Plan and execute educational programs for law enforcement authorities on our business and challenges with external theft and loss Learn and develop a deep understanding of the businesses and activities related to Platform Fraud, Community Safety, Law Enforcement, Liaison & Partnerships, Insurance Fraud and Executi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Ads is building the world's largest mobility advertising network, connecting brands with millions of consumers throughout their transportation journeys. Our mission is to help brands reach riders during key moments of their journey — before, during, and after a ride — by delivering meaningful, contextually relevant ad experiences. Core to that vision is our ad serving platform. Our Ad Serving team builds the systems and integrations that power the delivery of ads, being both thoughtful of our riders’ experience while also driving great outcomes for advertisers. We’re looking for a Staff Product Manager I to architect and reimagine our ad serving platform so that our rapidly growing advertising business can continue to scale. Based out of our New York City office, you’ll own development and the forward-looking vision for the platform that connects advertisers and riders, help us accelerate our capabilities, and execute across a whip-smart, fast-paced team. Responsibilities: Help develop the strategy and objectives for our Ad Serving platform. Build a roadmap and lead a core team of engineers and data scientists to achieve it. Align cross functional partners and teams beyond your immediate development team to drive a shared vision. For example, Sales, Legal, Finance, Operations, and internal marketing teams. Take a holistic yield management approach across direct demand and external supply channels. Clearly communicate priorities, problems, experiments, and decisions across a wide spectrum of audiences, from partner teams to executives. Completely own your team's products, existing or new, from ideation through development, launch, growth, and maintenance. Understand Lyft Ads’ strategic and competitive position. Set your team's goals, success metrics, and roadmap to a

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Our drivers and passengers entrust Lyft with their personal information and travel details to get where they are going and expect us to keep that data safe. Lyft's Customer Trust team ensures that appropriate security controls and data protections are applied to meet our compliance requirements and customer contractual commitments. We conduct security risk assessments, consult with organizational stakeholders, monitor and continuously improve Lyft's Information Security program, facilitate third-party security audits, work with engineering teams to implement, automate, and monitor security controls, develop policies, and advise on all matters related to information security assurance. We are looking for a highly motivated, organized, and detail-oriented individual to join our Customer Trust team. As a senior member of this team, you will own a portfolio of concurrent, multi-program compliance efforts and help ensure Lyft meets its enterprise promises and contractual commitments to customers on security and privacy across global markets. You'll manage relationships with external auditors and internal stakeholders, scale our program through efficient processes and automation, and serve as a trusted advisor on technical compliance matters spanning North America, the EU, and the UK. Responsibilities: Program & Audit Ownership Own and lead our ISO 27001 compliance program end-to-end, from certification planning and internal audit through surveillance cycles and Statement of Applicability updates Drive execution across our multi-program compliance portfolio spanning SOC 2, PCI DSS, HIPAA, and NIST CSF, alongside global and international frameworks including UK Cyber Essentials, Spain ENS, and emerging EU re

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Ads is one of the fastest-growing commerce media businesses in the industry, connecting brands to a high-intent, on-the-move audience across Lyft's rider and driver networks. With proprietary first-party data spanning millions of rides and real-world consumer journeys, Lyft Ads offers advertisers a unique combination of targeting, context, and measurement that traditional platforms cannot replicate. We are building the future of mobility media — and we are looking for exceptional talent to help lead that charge. We are seeking a strategic, highly cross-functional leader to join Lyft Ads as our Sr. Product Marketing Manager for Programmatic Ad Solutions. This is a unique and high-impact role at the intersection of programmatic advertising, revenue partnership development, and go-to-market strategy. You will own three interconnected pillars that are core to Lyft Ads' growth: building our programmatic and Audience Extension business, managing key channel and demand partners, and developing the packaging and pricing strategy that powers our sales organization. This role requires a rare blend of strategic thinking, commercial acumen, and operational execution. You will work closely with Product, Data Science, Sales, and external partners to define how Lyft Ads goes to market — both on-platform and off — and to ensure we are positioned to win against competitors in the rapidly evolving commerce media landscape. Responsibilities: Programmatic Strategy & Audience Extension Go-to-Market Own the end-to-end strategy and go-to-market for Lyft Ads' programmatic business, with a primary focus on Audience Extension solutions that extend Lyft's first-party data and targeting capabilities beyond the app. Develop compelling narratives, positioning frameworks, and packaging structures that clearly articulate L

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco and New York offices. The Customer Care team makes sure that every time Lyft enters a new market, launches a new mode, or works with a new partner, riders and drivers get the support experience they expect from day one. Some of Lyft's biggest growth bets run straight through this work: expanding into new countries, putting riders into autonomous vehicles with partners like Waymo and May Mobility, and standing up entirely new lines of business. This role owns customer care across these initiatives: shaping the support experience for each, and building the platform, playbooks, and standards that let us launch the next one faster than the last. You'll work hand in hand with the internal & external teams leading each initiative, bringing a strong, independent point of view on what great customer care takes. It's high-visibility work tied directly to where Lyft is growing next. Responsibilities: Own the customer care and support experience for Lyft's highest-priority growth initiatives—spanning international expansion, autonomous vehicles, and new lines of business Partner closely with the internal teams leading each initiative, folding customer care into the broader launch and bringing a strong, independent point of view on what great support requires

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Austin team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Austin sounds exciting, we would love to meet you! Responsibilities: Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents Manages vehicle lot organization, vehicle transportation, and other daily rental operations Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners Builds trust and works effectively with others to achieve results and team goals Upholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success Experience: 1+ year of experience in an in-person customer service role like retail, technical suppo

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Phoenix team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Phoenix sounds exciting, we would love to meet you! Responsibilities: Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents Manages vehicle lot organization, vehicle transportation, and other daily rental operations Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners Builds trust and works effectively with others to achieve results and team goals Upholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success Experience: 1+ year of experience in an in-person customer service role like retail, technic

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Litigation & Risk Paralegal to join our Legal team. Working closely with Lyft’s in-house counsel and paralegal teams, you will be responsible for managing active personal injury litigation matters, conducting factual investigations, responding to information requests, working directly with outside counsel, and helping keep Lyft’s legal operations efficient and organized. You should be a self-starter with a positive attitude who takes ownership of projects and works collaboratively with others. Come join us at Lyft! Responsibilities: Work closely with Lyft’s in-house and outside counsel to personally oversee certain personal injury litigation and pre-litigation matters Independently conduct factual investigations and lead document collection efforts related to pre-litigation matters and filed lawsuits Review and analyze records, memoranda, and summaries of factual research to make informed recommendations to in-house and outside counsel regarding case management Provide legal support to in-house attorneys and various internal business partners to ensure compliance with internal policies and procedures Help define procedures and practices within Legal to promote efficient workflows and handling of legal requests Think proactively about improving processes to help Lyft’s legal operations continue to scale effectively with incredible growth Maintain overall governance of existing processes and strategies Liaise with internal and external counsel and contacts on a day-to-day basis Lead projects and tasks within a broader legal strategy in collaboration with other team members Experience: Bachelor’s degree and 5+ years of relevant experience in litigation case management A JD or Paralegal certificate is required for this position Preference will be given to candidates with prior i

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an experienced Public Policy Manager to join our Policy Team! Based in Nashville, TN this position will lead our policy efforts in TN,TX, KY, MO, AR, KS, and OK. This stellar public policy and government affairs expert will craft Lyft’s policy priorities, and work directly with elected officials, policymakers, and key stakeholders at all levels of government. They will be dealing with a range of legislative and regulatory issues that are critical to the company. Come join the exciting ride! Responsibilities: Partner with policymakers from across the political spectrum in the best interests of rideshare drivers and riders Develop and execute Lyft’s legislative, regulatory, and political strategy in the MId-South and Southwest U.S. (Arkansas, Kansas, Kentucky, Missouri, Oklahoma, Tennessee, and Texas) Represent Lyft in all interactions with electeds, government officials, staff, and community stakeholders Track legislation relevant to Lyft at state, county, and municipal levels Work cross-functionally with Lyft senior management on developing public policy priorities Work closely with Lyft’s Legal, Compliance, Communications, and Marketplace teams on developing market strategy Track and respond to government inquiries and requests on policy issues Inform company stakeholders and lines of business on legislative and regulatory developments Manage external consultants to assist with key Lyft policy priorities Manage strategic relationships with external stakeholders and third party organizations based in the relevant states Draft comments, talking points and memos for senior Lyft executives Experience: 5+ years of political, government, and/or government relations experience Experience directly lobbying government officials on complex issues Natural conne

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an experienced Public Policy Manager to join our Policy Team! Based in New York City, this position will manage our local NYC policy efforts. This policy expert will work directly with elected officials, policymakers, and key stakeholders. They will deal with a range of political, regulatory, and government issues that are critical to the company. Come join the exciting ride! Responsibilities: Execute Lyft’s legislative, regulatory, and political strategy. Represent Lyft in all interactions with electeds, government officials and staff Track legislation relevant to Lyft at municipal and county levels Work cross-functionally with Lyft senior management on developing public policy priorities Work closely with Lyft’s Legal, Compliance, Communications, and Marketplace teams on developing market strategy Track and respond to government inquiries and requests on policy issues Partner with policymakers from across the political spectrum in the best interests of rideshare drivers and riders Inform company stakeholders and lines of business on legislative and regulatory developments Manage external consultants to assist with key Lyft policy priorities Manage strategic relationships with external stakeholders and third party organizations based in NYC. Draft comments, talking points and memos for senior Lyft executives Identify, cultivate and manage relationships with strategic local third party and business groups, local nonprofits and community organizations leveraging Lyft’s internal programs and product offerings Develop strategic public engagement plans positioning Lyft as a “Force for Good” and reliable thought partner to city officials and third party groups in the NYC market Oversee local budget and work cross-functionally with Lyft senior m

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Product Education team designs, develops, and launches learning experiences for Lyft customers in the in-app and web Learning Center. We partner with stakeholders across Lyft to make sure customers get accurate, timely information — from in-app safety features to tax season tips to five-star guidance — reaching hundreds of thousands of customers across the US and Canada. Our ~200 tutorials support 25M+ enrollments a year, and we work closely with the Learning Platform product and engineering teams to build the features that support customer learning at scale. We're looking for a Senior Education Content Producer to own visual asset creation and accuracy for the Learning Center. Most of your time will be spent on video editing and motion graphics. You’ll design, create and edit new videos, animations and images, and keep our existing library accurate as the underlying product is constantly evolving. You'll also need solid producer skills: pitching and managing external vendors/agencies, and running the occasional small-scale shoot. You'll work alongside our other Content Producer, who also owns asset creation and updates, and our Learning Experience Designers, who write and structure tutorial content. Together, you'll make sure every customer-facing tutorial looks and feels like Lyft, and stays that way as the product changes. Responsibilities: Visual Asset Creation & Accuracy Using the Adobe Creative Suite and Figma, edit and animate new video, motion graphics, and image assets from concept through final delivery Own the day-to-day health of our visual asset library: auditing, updating, and troubleshooting images, live-action video, UI walkthroughs, and animations across dozens of tutorials Track versioning closely as the underlying product changes, proactively catching and fixing

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Sitting within the broader Safety & Customer Care team, Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Director of Business Planning & Central Operations is a newly created role at the center of how Customer Care runs and grows. This leader will ensure the org is resourced and positioned for the future, and will own the functions that keep Customer Care financially disciplined and execution-ready. Reporting to the Senior Director of Customer Care Operations, they will lead five functions: Planning & Forecasting, Workforce Management, Readiness & Integration, Vendor Management, and Support Excellence. What You'll Do Business Planning & Strategy Partner with the Senior Director to drive H1 and H2 planning — translating annual objectives into operational plans, investment decisions, and resource models. Lead the investment brief process: sizing opportunities, articulating trade-offs, and building the business cases that secure resourcing for strategic priorities. Drive capacity planning, scenario modeling, and long-range forecasting to ensure the internal and external workforce scales efficiently alongside platform growth and AI adoption. Define and operationalize OKRs across the portfolio, then build the rhythms and infrastructure — scorecards, business reviews, and performance dashboards — that hold teams accountable and give leadership clear visibility into progress and outcomes. Growth & Integrations Lead operational readiness for major product launches, external partnerships, and

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood's Technical Accounting team sits at the intersection of innovation and rigor — translating novel products and complex transactions into sound, defensible accounting positions. We're looking for a collaborative, analytically sharp problem-solver to join us as a Technical Accounting Manager supporting new products and strategic transactions. In this role, you'll evaluate emerging and often ambiguous fact patterns, form well-reasoned accounting conclusions, and help shape how new products and deals are structured from an accounting perspective. You'll work cross-functionally with Product, Legal, Controllership, Tax, Finance, Financial Reporting, Internal Controls, and our external auditors to ensure Robinhood's accounting keeps pace with its fast-evolving business. This role is based in our Menlo Park, CA; or New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Own technical accounting res