Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets are assigned accurately and efficiently. As our operations continue to grow, this role will play a critical part in ensuring our support systems scale seamlessly with increasing volume and complexity. You will partner closely with Support Ops, Product, Engineering, and cross-functional stakeholders to translate operational needs into robust system configurations. You will be part of a highly detail-oriented and systems-driven team, where your work directly impacts operational efficiency and contributor experience. This role is ideal for someone who thrives in building and improving systems that others rely on daily, and who enjoys solving complex operational challenges at scale. You will: Own end-to-end Zendesk configuration, including ticket forms, fields, macros, triggers, automations, SLAs, and views Design and maintain routing logic to ensure accurate ticket distribution across skills, queues, and teams Build and manage the support agent skills framework (skills, tiers, certifications, queue structures) Monitor and optimize queue health, load balancing, and ticket assignment accuracy Configure and maintain integrations across support tools and reporting systems Troubleshoot system issues and partner with Engineering or vendors when needed Collaborate with Support Ops, T&S, TPMs, and Product to implement and improve workflows Document system configurations, workflows, and best practices clearly Provide training and guidance to stakeholders on system usage and routing logic Ideally you’d have: Experience administering Zendesk or similar support CRM systems Experience designing routing logic or managing skills-based systems in high-volume envir
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Associate Level Engineers - Satellite/Space Systems Rotational Program Company: The Boeing Company The Boeing Defense, Space and Security (BDS), Space, Intelligence, and Weapon Systems Division, is seeking Associate Level Engineers to join our rotation program in El Segundo, CA . Boeing's Space Systems is the company's center for satellites and experimental space systems. Our team creates the next generation products and services for the BDS business unit. We work with proprietary customers in the development of the next-generation technologies in space. Our group works all facets of engineering from technology investment, concept development, proposal writing, requirements and design, build, integration, test, and demonstration of products in their relevant environments. Position Overview: The Engineering Rotation Program is an approximately 3 year program of individual development, mentoring, training, and leadership opportunities intended to help transition high potential participants into high potential career positions. Most rotations are highly technical in the fields of Electrical Engineering, Aerospace Engineering, Mechanical Engineering, and/or Systems Engineering and run at six to twelve month intervals, rotating through different engineering organizations. The permanent location of selected candidates will be the El Segundo, California location but rotations at Boeing's Seal Beach, CA and Huntington Beach, CA locations may also be required. Position Responsibilities: · The primary emphasis is on acclimating the rotator to the work environment and empowering them to become a future leader through coaching/counseling relationships, and both individual a
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. We are seeking a Senior Software Engineer - Instawork Robotics to contribute to the development of next-generation products as a key team member driving impactful features from concept to production. You will collaborate across Engineering, Operations, and Business teams to translate customer requirements into clear, scalable technical solutions, leveraging AI methodologies to deliver high-quality products and efficient software workflows. You’ll work across distributed systems, Kubernetes, cloud infrastructure, observability, and high-throughput data workflows—supporting a platform already processing 50+ PB of data and 600K+ hours of video. You are someone who thrives in ambiguous problem spaces, has strong product instincts, and can translate customer needs into technical solutions that drive business outcomes. Who You Are: 5+ years of professional experience with a focus on high-growth product environments, particularly in Robotics, AI/ML, and related fields. Strong coding and architectural proficiency—you prioritize moving quickly down the right path to ship reliable code daily Full-stack proficiency—comfortable across backend services, APIs, and modern frontends (React, Angular, or Vue.js) Strong product instincts—you translate customer needs into technical solutions that drive business outcomes AI-First mindset—expertly using AI coding tools to accelerate delivery without compromising architectural integrity Agile execution—you understand the lifecycle of a feature from local branch to production m
Lead AI Engineer (Senior/Principal Consultant) Location: London (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Empower the next frontier of AI with Capco. Shape, build, and deliver future-ready generative systems. The Role We’re looking for a Lead AI Engineer (Senior/Principal Consultant) to join our Technology Delivery Team. You’ll combine your expertise in AI/ML engineering and software development to build and deploy cutting-edge generative AI and agentic systems across the financial services sector. As a hands-on leader, you’ll architect AI solutions, embed them within enterprise environments, and drive impactful outcomes through advanced engineering, scalable pipelines, and deep cross-functional collaboration. What You’ll Do Architect and develop autonomous AI systems integrating multi-modal LLMs (text, image, audio, video) Design agentic workflows enabling AI agents to interact with data sources and APIs using prompt engineering and RAG Fine-tune, optimize, and deploy large language and multi-modal models with a focus on performance and latency Build scalable MLOps pipelines and full-stack applications to support robust, production-grade AI deployments Guide multidisciplinary teams and clients through strategic decisions in AI engineering and GenAI adoption What We’re Looking For Bachelor’s degree or higher in Computer Science, AI, or related STEM fields Hands-on experience deploying LLMs and multi-modal models at scale Strong engineering background in Python with proven backend and API development skills Solid understanding of scalable MLOps, observability, and cloud-native AI deployment Excellent communication, problem-solving, and project management skills in agile environments Bonus Points For Experience with agentic frameworks (e.g., LangChain, LlamaIndex) Experience in deep learning frameworks and front-end development Familiarity with Langfuse, Langsmith, or other LLM observability tools Understanding of Model Context Protocol
About the Team: A well-established quantitative portfolio management team at Point72 is looking for an experienced quantitative professional to develop and trade systematic macro strategies, with a focus on market microstructure. The candidate will be given the resources and support to drive the build out and expansion of the quantitative macro business. Role/Responsibilities: Perform rigorous and innovative research to develop systematic signals for global macro (futures, FX, etc.) markets, with a focus on market microstructure signals Perform feature engineering with order book tick data at intraday to daily horizons Perform feature combination using various modeling techniques ranging from linear to machine learning models Participate in the research pipeline end-to-end, including signal idea generation, data processing, modeling, strategy backtesting, and production implementation Help drive the growth of the investment process and research capabilities of the team Work in a team of highly qualified and motivated individuals with access to a cutting-edge research and trading infrastructure and clean datasets Assist in building, maintenance, and continual improvement of production and trading environments Requirements: MS or PhD in physics, engineering, statistics, applied math, quantitative finance, or other quantitative fields with a strong foundation in statistics 4+ years of experience in quantitative research, building statistical models for intraday to daily trading, as part of a successful proprietary trading team with a track record Knowledge of market microstructure for futures and/or FX Prior experience with tick data based feature generation, modelling, and monetization Demonstrated proficiency in Python, R, or C/C++. Familiarly with data science toolkits, such as scikit-learn, Pandas Collaborative mindset with strong independent research abilities Commitment to the highest ethical standards
About the Team: A well-established quantitative portfolio management team at Point72 is looking for an experienced quantitative professional in the intraday to mid frequency systematic macro space. The candidate will be given the resources and support to drive the build out and expansion of the quantitative macro business. Role: Perform rigorous and innovative research to develop systematic signals for global macro (futures, FX, etc.) markets Work with price-volume and alternative data at intraday to multiday (up to 2-3 weeks) horizons in the mid-frequency space Participate in the research pipeline end-to-end, including signal idea generation, data processing, modeling, strategy backtesting, and production implementation Work in a team of highly qualified and motivated individuals with access to a cutting-edge research and trading infrastructure and clean datasets Responsibilities: Develop systematic trading models across global futures (equity indices, commodities and fixed income) and/or FX markets Alpha idea generation, backtesting, and implementation Evaluate new datasets for alpha potential Contribute to and enhance portfolio optimization, allocation and risk management processes Help drive the growth of the investment process and research capabilities of the team Assist in building, maintenance, and continual improvement of production and trading environments Requirements: MS or PhD in physics, engineering, statistics, applied math, quantitative finance, or other quantitative fields with a strong foundation in statistics 4+ years of signal research or portfolio management experience in futures markets and/or FX as part of a successful proprietary trading team with a track record Prior professional experience with signal combination, portfolio optimization and risk management Demonstrated proficiency in Python, R, or C/C++. Familiarly with data science toolkits, such as scikit-learn, Pandas Collaborative mindset with strong independent research abilities Commit
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? This role will focus on breaking down engineering tasks such as reporting, component search and handling of material billing/information into individual steps that can be tackled through tool use. Your breakdown will teach the Cohere model the logic needed to complete each task. Please Note: This is a part-time independent contractor position available within Canada . We seek candidates who are able to commit to 16 hours per week minimum at a 30 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 month contract. As a Data Annotation Specialist, you will: Evaluate the model's ability to respond to engineering procedures and workflows Task models to complete engineering tasks along with verified information to evaluate the accuracy of the model's responses Label, proofread, and improve machine-written and human-written engineering-related outputs. Follow our style guide, and make recommendations on unique situations that fall outside of its scope. You may be a good fit if you have: 3+ years of industry experience working in engineering fields (civil, mechanica
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are hiring a Machine Learning Engineer to join our ETA team. Our team builds and maintains Lyft's system responsible for estimating/predicting ETAs for every ride request on our platform. ETAs play a critical role in matching decisions, pricing estimates and overall user experience. Low latency, high reliability and high accuracy are paramount for our success. If you are a critical thinker with experience in machine learning workflows and writing reliable code, passionate about solving business problems using data and working in a dynamic, creative, and collaborative environment, we are searching for you. Our technology stack runs on AWS, Kubernetes, Go, Spark, Python and Apache Airflow. In this role, you will work with incredibly passionate and talented colleagues from software engineering, machine learning and data science on building rideshare experiences that delight millions of riders and drivers. Responsibilities: Perform data analysis and build proof-of-concept to explore and compare ML and non-ML solutions Be able to make effective tradeoffs between model accuracy, its productization complexity and runtime performance Develop statistical, machine learning, or optimization models Write production quality code that can scale well to serve millions of requests per day Participate in code reviews, design reviews, production on-call support and incident triaging process. Write well-crafted, well-tested, readable, maintainable code Experience: B.S., M.S., or Ph.D. in Computer Science or other quantitative fields or related work experience 3+ years of Machine Learning experience Nice-to-have: Experience with big data processing / distributed data pipelines and tools such as Apache Airflow and Spark Ability to work in distributed teams spread across time zones. (North America and
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Marketplace organization drives Lyft’s business growth and ensures our marketplace performs reliably and efficiently. Within Marketplace, the Market Insights team is responsible for the health and growth of Lyft’s top regions. We are looking for an analyst to join the Market Insights team to identify key opportunities in these regions and influence strategy across the company. From long-term strategic decisions to weekly agile operations, you will own a range of business-critical work. You will identify our marketplace’s most critical gaps, create business and product strategies to address them, and partner with cross-functional teams to deliver impact. The ideal candidate is proactive, has strong analytical capabilities, and can collaborate effectively across teams. Responsibilities: Become an expert in rideshare marketplace behaviors/trends and support leadership in data-informed business strategies and decisions Leverage data and analytics to identify problems and opportunities in Lyft’s top regions, synthesize the trends and insights, and recommend action plans Operate within rideshare decision-making frameworks with a critical lens, evaluating areas of improvement and business growth opportunities Partner with Data Science, Product, Engineering, and other teams to deliver business, product, and strategy improvements Be proactive in pursuing opportunities and have a true ownership mindset to get things done Experience: Bachelor’s degree with a focus in analytics, statistics, economics, finance, marketing, or other quantitative fields 3+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup Experience analyzing data, extracting key insights and trends, and producing
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced individual contributor, Professional Services Business Development Director to join the Professional Services Sales team. As a Client Services Director, you will have a professional services bookings target, responsible for selling Smartsheet’s portfolio of PS offerings to help accelerate customer’s adoption of the Smartsheet platform across a variety of intelligent work management solutions. You will be a sales overlay across two Enterprise Sales teams made up of approximately 10-15 territories in the EMEA region. You will manage the end-to-end sales process of services-only opportunities and collaborate closely with Account Executives on solution sales opportunities involving software licensing and services. This role reports to the Director of Professional Services Sales and Customer Outcomes in the EMEA region. You Will: Understand Smartsheet’s evolving portfolio of professional services offerings and capabilities and how these map to different Solution use cases and Customer / Team maturity levels Create services-specific territory plans outlining priority accounts, big bets, and stakeholder relationship maps that will contribute into Account Executives’ overall account and territory plans Accurately forecast professional services monthly and quarterly bookings for your aligned territories Diligently manage pipeline hygiene in Salesforce and Clari, ensuring opportunity stage, value, close date, MEDDIC fields, and next steps notes Develop new business and fol
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We believe that our people are our greatest asset, and the technology that supports them is crucial to our success. Within Corporate Engineering, IT, Privacy and Security teams, we're focused on partnering with our business customers and stakeholders to elevate their impact to game-changing status. Our strategic initiatives, formulated through our customer-obsession culture, deliver the technology they need to increase their velocity and impact. We're seeking an experienced Salesforce Engineer to design, develop, and maintain the Salesforce solutions that power our sales, marketing, legal, and business operations across Lyft's enterprise and partner ecosystems. If you are a candidate who has a passion for building scalable business systems, who thrives in cross-functional collaboration, and has a commitment to delivering high-quality technical solutions, then you may be the ideal person for this position. We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds. Responsibilities: Independently design and develop customized Salesforce solutions using declarative tools (Flow, Process Builder, Workflow Rules) and programmatic approaches (Apex, Lightning Web Components, Visualforce) Create and maintain complex data models, custom objects, fields, and relationships to support evolving business requirements across sales, marketing, legal, and finance teams Evaluate, assess, and build robust integrations between Salesforce and external systems using REST/SOAP APIs, middleware platforms (Boomi, Workato), and ETL processes Partner closely with Sales, Marketing, Legal, and Finance stakeholders to translate business requirements into scalable technical solutions that deliver measurable business impact Implement comprehensive testing strategies inclu
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Project Management, Senior role will be part of the Risk Strategy Execution team within the Single-Family Acquisitions Credit Risk Management Division! Our Impact: The Single-Family Credit Risk Management Risk Strategy Execution team is responsible for: Partnering with business areas and their executive and management-level leadership in identifying, prioritizing, planning, delivering, and reporting on mission-based programs and initiatives. Your Impact: Responsibilities include: Support the Model Business Owner and team in implementing model priorities, and objectives Plan and provide timely updates to all model deliverables that are part of regular reporting to senior management and others Work closely with MBO/MDO teams and other stakeholders across 1st and 2nd lines to ensure regular follow-ups, tracking, reporting and escalation of all project activities Deliver timely results for project initiatives and other ad-hoc activities Support model exams, audits and findings in a timely manner Identify opportunities to make project management more effective and efficient Leverage AI-powered productivity tools in daily work to enhance productivity, innovation, and efficiency Qualifications: Bachelor’s degree in finance or related field 5+ years of work experience in the financial services industry Working knowledge of Microsoft Office tools, especially PowerPoint Ability to take ownership and collaborate with diver
About us At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary Reporting to Senior Director of Post Silicon Validation, the Debug Validation Engineer will drive post-silicon debug and validation activities for next-generation AI compute silicon and systems. You will lead teams passionate about identifying, reproducing, analyzing, and resolving complex silicon, firmware, and system-level issues during bring-up, characterization, and product readiness. This role combines deep technical debugging expertise with strong cross-functional collaboration across multiple engineering fields. The Team The Post-Silicon Debug and Validation team manages bring-up, fault diagnosis, and validation of Graphcore silicon and systems. Our team participates throughout the entire product lifecycle, supporting initial silicon bring-up, subsystem validation, system integration, and production readiness tasks. We coordinate closely with hardware, firmware, software, and systems teams to examine complex failures, develop debug strategies, and advance validation infrastructure. Responsibilities and Duties Lead post-silicon debugging and validation efforts for AI compute silicon and platform technologies Contribute to debug and validation activities across multiple projects and achievements Analyze and address intricate sili
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are part of Micron’s HBM design organization, building the test architectures that enable the most advanced memory products in the world. Our team works at the intersection of design, manufacturing, and silicon learning to make 3D‑stacked memory reliable at scale. We thrive on deep technical challenges and close collaboration across disciplines! As an HBM Design Architect, you will define how next‑generation HBM products are tested from wafer to system. This role is critical to ensuring quality, yield, and performance across complex multi‑die architectures. You’ll influence product success early, work hands-on with silicon, and partner closely with design, test, and manufacturing teams. Responsibilities: Define and implement end-to-end DFT architectures for HBM base die and DRAM die Develop DFT strategies for stacked-die, cube-level, and system-level test flows Architect test access mechanisms supporting wafer probe through final test Enable silicon observability for yield learning, debug, and failure analysis Collaborate across design, verification, layout, test, and manufacturing teams Minimum Qualifications: Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or related field Strong knowledge of scan, MBIST, JTAG, and boundary scan concepts Experience with wafer probe and fin
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron’s High Bandwidth Memory Design Architecture team develops memory solutions for AI accelerators, high-performance computing, and data centers. We bring architecture and physical implementation together to shape products that are efficient, manufacturable, and ready for demanding applications! As a Custom Layout Architecture Engineer , you will use physical layout expertise to inform HBM architecture and implementation decisions from concept through tapeout. You will work with design, architecture, process, verification, and product engineering teams to balance performance, power, area, routability, and manufacturability. This role supports the design and deployment of AI-enabled solutions that improve efficiency and decision-making. Responsibilities: Assess HBM architecture choices through layout feasibility, floorplanning, and performance, power, and area analysis Lead custom layout and full-chip integration for analog, mixed-signal, digital, and memory blocks Resolve antenna, latch-up, ESD, electromigration, IR drop, routability, and power-delivery constraints Complete DRC/LVS, parasitic extraction, post-layout validation, and tapeout support using industry-standard EDA tools Build scripts and automation that improve layout quality, verification, and design-cycle time Minimum Qualifications: Bachelor’s degree in Electrical Engineering, Electronics Engineering, or a related technical field 4+ years of semiconductor physical layout experience with a
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