Field Technical Support Representative Jobs

The Opportunity Our PRM (Partner Relationship Management) platform is the operating system for MongoDB's entire partner ecosystem — the system partners and internal teams rely on for onboarding, deal registration, enablement content, incentives, and reporting. We're looking for a Director, Business Product Manager to own the business vision and requirements for this platform: the strategic counterpart to the engineering/IT team that builds it. This is a business-side role — you won't be writing code — but you need to understand PRM deeply enough to translate partner and internal stakeholder needs into a clear product vision, a prioritized roadmap, and requirements engineering can build against. You'll report to the VP of Partner Strategic Operations and work as the connective tissue between the partner organization (Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations) and the engineering/IT teams who build and maintain the platform. We are looking to speak to candidates who are based anywhere in the US for our hybrid working model. What You'll Do Own the vision and strategy Define and own the long-term business vision and strategy for the PRM platform, anchored in the needs of partners and internal partner-organization stakeholders. Build and maintain a prioritized product roadmap that balances competing demands from Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations, and field/partner-facing teams. Stay current on PRM market direction (Salesforce PRM, Impartner, Workspan, Zift, Crossbeam, and emerging AI-native entrants) to inform build-vs-buy and platform ev

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the team As the leading independent identity provider for the enterprise, Okta is on a mission to build a world-class brand. Driving that mission is the Brand & Creative team: a dynamic group of designers, writers, strategists, and producers who bring the Okta brand to life across every touchpoint. A key part of our strategy is the work of our Brand & Experiences Creative team, which is crafting a powerful experiential design system to scale across physical and digital environments globally. We are seeking a visionary Senior Designer to help lead this charge, shaping the future of how people interact with the Okta brand in tangible, memorable ways. About the role As a Senior Experiences Designer, you will play a pivotal role in conceptualizing and producing high-impact event and spatial activation creative. You will help shape how the world engages with the Okta brand across our most important platforms—from flagship events like Oktane and Showcase to our major third-party and field event presences around the globe. We are looking for a world-class creative who’s also a natural collaborator and communicator. The ideal candidate can

We’re looking for a dynamic and empowering Sales Development Manager who will be responsible for building and leading a team of enterprise ADRs. The role focuses on leadership, development and a high performance culture to execute against our rapid sales goals. The Opportunity In this role, you will have two core priorities: Talent Development & Revenue Development. We view our Account Development Representatives as the next wave of Account Executives at MongoDB. A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep’s skillset, holds them accountable to reaching their potential, and takes pride in turning that ADR into an AE. You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders across our sales organization, you will be a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into our pipeline. We are looking to speak to candidates who are based in Boston for our hybrid working model. Day to Day Attract, hire, retain, and develop talent Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology. Be involved in prospect qualification and discovery calls/meetings Provide weekly team performance summary as well as timely and accurate forecast to senior management Cross functional collaboration to establish scalable processes for incoming lead management and follow-up SLAs and conversions Develop and own KPI’s, supervise the activity of the team, track the results and drive team execution based on those metrics Work closely with Field Sales and Inside Sales management to drive increased performance and align pipeline production to our Sales team's needs Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success What You Will Bring to the Table 2+ y

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Sr. Manager, Strategic Revenue Program About the Role Chicago, IL Hybrid- Onsite 2 days per week We are seeking a dynamic and highly strategic leader to join the Field Enablement team at Okta. In this role, you will be the driving force behind our strategic revenue programs, tasked with creating and executing both marquee and "always-on" initiatives designed to accelerate pipeline creation, ARR growth, and product adoption. You will manage a high-performing team of four and serve as the central hub for cross-functional alignment. Partnering heavily with the Product and Marketing organizations, you will ensure that all program work, communications, and reporting are seamlessly aligned with company-wide objectives and CRO methodologies. The ideal candidate brings a unique blend of expertise across marketing, sales, and enablement, with a proven track record of building exceptional Go-To-Market (GTM) enablement programs, sales plays, and impactful content series. Key Responsibilities &

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Our team is looking for a Sales Development Representative (SDR) to join our sales organization. This isn't just about hitting call numbers; it's about strategically identifying, engaging, and qualifying high-value target accounts to generate significant pipeline and fuel Okta's continued market leadership. If you have a hunger for exceeding targets and a desire to work on complex, enterprise-level opportunities, we want to talk to you. This role offers a direct pathway to further your career in a dynamic, fast-growing cybersecurity environment. What You'll Do (Your Impact): Spearhead Strategic Outbound Prospecting: You'll own the identification and engagement of key decision-makers within target enterprise accounts, employing sophisticated, multi-channel outreach strategies (call, email, social selling, video). Generate High-Quality Pipeline: Go beyond lead generation. You'll deeply qualify, nurture, and convert prospects into sales-ready meetings and opportunities for our elite Account Executive team. Become an Okta Evangelist: Master Okta's value proposition and articulate how our solutions address critical business challenges and deliver tangible outcomes for diverse enterprise clients. Collaborate for Success: Partner closely with Account Executives, Field Marketing, and Product Specialists to develop targeted campaigns, refine messaging, and ensure seamless deal progression. Data-Driven Execution: Leverage our best-in-class SaaS toolkit (Salesforce, O

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Sales Team Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. The Enterprise Sales Team Okta’s Enterprise Sales Team manages the sales process for medium-sized customers. The team organizes and conducts sales presentations, site visits and product demonstrations to prospects and represents Okta in a consistent, effective and professional manner to best develop and win new clients and current customers. The Vice President of Enterprise Sales, East Opportunity The Vice President of Enterprise Sales, East and Canada is a senior leadership position reporting to the Senior Vice President of Enterprise Sales. We are seeking an entrepreneurial, growth-minded, and inspiring leader to build and manage a large, high-performing sales organization that drives a significant share of revenue for Okta. This leader will be responsible for defining market tactics and executing an effective go-to-market plan to achieve substantial annual growth and evolve a world-class field operation. Leading from the front, the successful candidate will work alon

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Creative Director, Demand Gen San Francisco About this role Brand and Creative is looking for a Creative Director, Demand Gen to build and lead Okta's first dedicated demand gen creative team. You will own integrated campaign creative end to end across three major demand gen campaigns (AI, Okta platform, and Auth0 platform), designing the copy and visual work that connects landing pages, gated assets, emails, customer proof, and performance ads into one coherent campaign system. This role is fundamentally outcome-driven. Demand gen campaigns are built to move prospects through the funnel and drive pipeline. You will develop integrated creative strategy, then iterate based on performance, learning what works and refining the approach over time. You will lead a team of two designers and one copywriter, supported by a production and operations partner aligned to your work. You will also work across the creative leadership team to ensure all creative work across the organization is aligned and reinforcing. What you will do Build the demand gen creative function end to end, including team structure, operating model, and clear partnership standards with Global Campaigns and Field Marketing Lead a team of two designers and one copywriter, developing them as individuals and building a cohesive team that ships integrated campaigns Own creative strategy for three major demand gen campaigns, translating Global Campaigns' campaign strategy into integrated creative stra

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Pricing Strategy & Ops Team The Pricing Strategy & Ops team owns the end-to-end pricing, packaging, and commercialization of all products across both Okta and Auth0, bringing new innovations to market while continuously optimizing our existing portfolio. We partner closely with Product and GTM teams to design strategic commercial frameworks and own the SKU execution needed to operationalize our business at scale. The Director, Commercial Strategy & Buying Programs Opportunity We are seeking a world-class Pricing & Commercialization leader to design, scale, and drive our enterprise monetization and commercial purchasing frameworks. In this role, you will be the chief architect of Okta's Enterprise License Agreements (ELAs), channel partner pricing structures, and competitive initiatives. You will work across Sales, Renewals, Product Management, Product Marketing, Partners and Operations teams to optimize our monetization strategy and capture market value as Okta continues to scale. This role requires a unique blend of strategic structured thinking, pricing & deal strategy acumen, and cross-functional leadership. You will lead x-functional teams to translate packaging and pricing innovations into high-velocity commercial buying programs that land successfully with customers and the field. What you’ll be doing Define, launch and scale global Enterprise License Agreements (ELAs) and bundling strategies that simplify transactions, i

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Sales Team Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Strategic Sales Team We have a team of highly experienced sellers who are targeting Okta’s largest customers. This segment represents one of the biggest opportunities for growth at Okta. Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned monthly sales revenue targets. The Strategic Area Vice President Opportunity The Area Vice President of Strategic Sales will define market tactics to meet annual business goals. They will establish and lead a cross-functional team of experienced sales leaders and account executives in growing a productive and sustainable sales pipeline across the complex Eastern territory. This person will help transform and integrate all GTM functions, evolving an already world-class field operation, while achieving significant revenue growth annually. In addition to requisite passion, skills, and experience,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Customer Acceleration Product Adoption Manager, you will serve as the product owner for Okta’s suite of customer education offerings, while contributing to the broader Customer Acceleration post-sales portfolio, including success packages and related offerings. You will bring product thinking and customer centricity to how we design, improve, and grow our education products, working cross-functionally with Product, Marketing, Customer Content, Field Sales, and Customer First to ensure our offerings meet customer needs and drive long-term adoption, retention, and growth. Job Duties and Responsibilities: Own the education subscription product roadmap: Serve as the product owner for Okta's education subscription, managing the backlog, defining requirements, and prioritizing improvements based on customer needs, business goals, and data insights. Develop a working knowledge of the public learning catalog and how it intersects with the subscription experience to inform roadmap decisions and ensure a seamless customer journey. Translate product and GTM strategy into education action: Partner with Product and PMM to distill roadmaps and GTM strategies into clear requirements and priorities, equipping the Customer Content team, who own content creation and delivery, with insights needed to ensure that training, knowledge, badges, certifications, and online/community experiences are ready ahead of every release. Execute adoption programs: Design and

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a strategic, high-energy Senior Cloud Partner Sales Manager to scale our co-sell ecosystem with Amazon Web Services (AWS) and Microsoft (Azure). In this role, you won't just be managing partnerships—you will be a critical growth engine. You will act as the vital bridge between New Relic’s internal sales leadership and our cloud partner counterparts. Your primary mission is to build deep relationships, align go-to-market (GTM) strategies, and execute high-velocity co-sell motions that directly accelerate pipeline and revenue growth. What you'll do GTM Strategy & Sales Alignment Bridge the Gap: Serve as the primary liaison between New Relic’s internal sales leadership (AVPs, RVPs, and Account Executives) and AWS/MSFT partner sales teams. Co-Sell Execution: Drive the day-to-day co-sell motion, mapping accounts, identifying new logos, and accelerating existing deals via AWS Marketplace and Azure Marketplace. Pipeline Generation: Build and execute regional partner plans that generate qualified pipeline, leveraging cloud provider funding programs, incentives, and credits. Relationship & Alliance Management Build Cloud Networks: Cultivate deep, trusted relationships with AWS and MSFT Partner Development Managers (PDMs), Cloud Account Managers, and field sales leadership. Evangelism: Educate cloud partner sales teams on New Relic’s value proposition, ensuring we are top-of-mind for cloud migration, modernization, and observability init

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet. Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a driven Sales Enablement Manager to support our growing sales function in Japan. This role will help shape and scale regional enablement strategy and roadmap, partnering closely with Japan Sales leadership and cross-functional stakeholders to identify market-specific needs and deliver impactful programs. You’ll adapt global onboarding and enablement initiatives for Japan, ensuring they reflect local buyer expectations, sales motions, and cultural nuance. You’ll build practical tools and content that improve seller productivity, strengthen pipeline generation and deal progression, and drive consistent execution across the region. This is a full-time hybrid role based out of our Japan hub. What you’ll do at Figma: Partner closely with Global Sales Enablement and Japan Sales Leadership to design, build, and execute enablement programs for Japan Diagnose where reps and managers need the most support across pipeline generation, deal progression, and deal execution Adapt and regionalize global programs, content, and frameworks for the Japan market, balancing consistency with local relevance Build repeatable sales motions, processes, playbooks, and manager-facing tools that help the field execute more effectively Produce, curate, and maintain enablement content and assets that reflect regional priorities and market nuance Program manage ongoing sales trainings and enablement initiatives across Japan Facilitate effective in-person and virtual training sessions, workshops, and deal-ba

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The AI Products Data Science org is at the center of next generation products within Figma. With a charge to uplevel Figma’s use of data, the team works alongside other Data Scientists and Engineering to identify ways to implement and democratize new statistical methods, build data frameworks, and incorporate data within Figma’s product development process. The team contributes to the company’s goals by collaborating closely with product managers, engineers, and our finance team to uncover new opportunities, identify inefficiencies and recommend improvements through data-driven insights. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead, support, and grow a team of data scientists and data science managers with varied strengths and expertise focused on product strategy, internal tooling, and Impact measurement Champion data quality, accessibility, and the democratization of data across the company Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization Partner with Product, Engineering, Design, Research, Sales, Marketing, or Finance to drive impact We'd love to hear from you if you have: 5+ years of experience managing and leading high-output data science teams, including scaling teams in high-growth environments 7+ years of experience in Analytics, Data Science, or a related field, with experience working on AI tools or

ABOUT PELOTON At Peloton, We empower people to live fit, strong, long, and happy lives. We use technology and world-class instruction to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We're a team of talented and passionate individuals who are committed to innovation and creating exceptional user experiences. We are seeking a highly motivated and skilled Senior Electrical Engineer to join our Hardware Engineering team and contribute to the next generation of connected fitness products. YOUR DAILY IMPACT AT PELOTON Design and develop electrical systems and circuits for new and existing Peloton products, including consumer electronics, motor controls, power supplies, and sensor integration Conduct rigorous testing and validation of electrical designs to ensure they meet performance, reliability, and safety standards (e.g., UL, CE, FCC). This involves debugging hardware, analyzing test data, and implementing design changes as needed Work closely with cross-functional teams, including mechanical engineering, firmware, software, and industrial design, to integrate electrical systems seamlessly into the final product Collaborate with our manufacturing partners to ensure designs are manufacturable, and provide support during production ramp-up Stay current with emerging technologies and industry trends to drive innovation and continuous improvement in our products YOU BRING TO PELOTON A Bachelor's degree in Electrical Engineering or a related field. A Master's degree is a plus 5+ years of experience in electrical engineering, with a strong background in power systems, power supplies, and consumer electronics development Deep understanding of power systems, AC and DC motors, and line-connected appliance designs Strong experience in both internal and joint development work, working with overseas JDM and CM partners Understanding of regulatory requirements, including design for UL and CE safety and EMC requirements