Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Litigation Paralegal, you'll join Coinbase's Litigation team and provide advanced paralegal support across U.S. Consumer Litigation, International Litigation, and Commercial Litigation. This team manages Coinbase's litigation risk globally, handling a high-volume docket spanning multiple jurisdictions and regulatory matters. You'll own critical case management workflows, keep deadlines airtight, and build better processes that help the team scale. What you'll do: Own matter tracking and case file management across a high-volume docket spanning multiple jurisdictions, ensuring all records are accurate and current. Execute discovery and trial preparation tasks, including document production, deposition coordination, and exhibit management. Build improved processes and tooling to reduce manual effort and support the Litigation team's growing caseload. Support the team in responding to subpoenas, summons, levies, garnishments, and other civil third-party requests. Drive deadline management by calendaring all case milestones, court dates, and filing deadlines with zero misses. Partner with outside counsel and government agencies on case logistics, document exchanges, and scheduling. Manage small claims court matters, including preparing filings, coordinating appearances, and tracking case outcomes across applicable jurisdictions. Required Skills and Experience: 6+ ye
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Manager, Derivatives Compliance, you'll serve as the second-in-command of the Market Regulation Department for Coinbase's CFTC-registered designated contract market. Working closely with CDE's Chief Regulatory Officer, you'll help ensure CDE impartially and effectively meets its obligations as a highly regulated futures exchange and self-regulatory organization, directly shaping the compliance and regulatory posture that protects our customers and our licenses. What you'll do: Own the day-to-day leadership of CDE's Market Regulation Department as second-in-command, providing continuity and decision-making in the Chief Regulatory Officer's absence Drive CDE's compliance posture across all applicable CFTC regulatory requirements including, but not limited to, Part 38, 39, 40 of the Commodity Exchange Act, identifying gaps and implementing corrective actions Lead the management of internal and external examinations and audits, coordinating responses and ensuring timely resolution of findings Partner with CDE trade surveillance personnel to review escalated cases, assess potential rulebook violations, and determine appropriate enforcement actions Strengthen cross-functional alignment by advising CDE personnel and partner teams on DCM Core Principles, CFTC regulations, and CDE's rulebook and policies Required Skills and Experience: 7+ years of experience providing
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Global Intelligence Analyst on the Global Intelligence team, you'll help protect Coinbase, its customers, and the broader crypto ecosystem from illicit activity by interfacing with law enforcement, investigating wrongdoing, and ensuring the highest standard of compliance. This team specializes in blockchain analysis, criminal subpoena responses, and proactive investigations targeting fraud, money laundering, ransomware, darknet markets, account takeovers, and investment scams. You'll evaluate and fulfill legal information requests, conduct on-chain investigations, and serve as the team's primary point of contact for law enforcement requests from Brazil as Coinbase continues to expand in the region. What you'll do: Serve as a point of contact for law enforcement inquiries, including as the DRI for law enforcement requests from Brazil, providing technical assistance and records in alignment with legal and compliance guidelines. Evaluate, process, and fulfill legal information requests (e.g., subpoenas) in a timely manner, determining any risks or sensitivities associated with each request. Conduct blockchain analysis using investigative tools such as Chainalysis, TRM Labs, and Elliptic to trace illicit fund flows and identify criminal typologies. Pursue investigations into criminal activity with oversight from senior investigators, building cases from limited init
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org and builds the customer-facing and internal CX experiences that connect the Help Center, chatbots (CBCB), and agent workflows. The team owns the multi-agent platform that powers Coinbase chat, Help Center, and agent tooling, partnering closely with Conversation Design, CX, and engineering teams to deliver secure, compliant, and scalable AI-powered support. Our work helps customers get answers faster while enabling agents to resolve cases more effectively. We are hiring an IC4 Machine Learning Engineer to help evolve our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience. You will contribute to the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants. This role is ideal for someone who enjoys solving complex ML systems problems, building reliable handoff logic across LLM frameworks, and shipping AI-enabled products that are measurable and scalable. What you'll do: Build and improve the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment. Develop production-grade Python services that bridge advanced AI and ML capab
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Legal Ops Associate, OC Management on the Legal Operations team, you'll build and run the systems and processes that power Coinbase's outside counsel spend and management program. This team drives operational excellence across the Legal department by leveraging technology, automation, and AI-first workflows to manage vendors, budgets, and e-billing at scale. You'll partner closely with the Sr. Manager, Outside Counsel Spend & Strategy to optimize how Coinbase engages, evaluates, and pays outside counsel, directly impacting cost efficiency and program effectiveness. What you'll do: Build and enhance automated, AI-first processes for legal e-billing and outside counsel management, driving operational excellence across the program. Drive implementation of OC spend strategy, including reviewing and benchmarking law firm billing rates and fee structures against industry standards and peer companies. Own the monthly accruals process and legal vendor onboarding workflows, ensuring accuracy and timeliness in close partnership with FP&A. Administer and maintain the legal e-billing system (Brightflag), serving as the team's resource for system optimization and stakeholder training. Analyze OC spend data to produce reports, scorecards, and actionable insights that inform program improvements and leadership decisions. Partner cross-functionally with FP&A, Sourci
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Director of Premium & Wealth, you'll lead, scale, and deliver white-glove service for Coinbase's highest-value customers, including high-net-worth individuals, VIPs, and prosumers. You'll own the end-to-end Premium & Wealth operation globally, driving customer satisfaction, retention, and loyalty while building a high-performing organization of concierges, specialists, and supervisors. This role serves as the Head of our Charlotte, NC Center of Excellence and reports directly into CX leadership. What you'll do: Own the strategic vision and execution for Premium & Wealth, maximizing CSAT, retention, and revenue across Coinbase's highest-value user segments Lead 24/7 global operations including SLAs, backlog management, DSAT recovery, and regulatory guardrails for high-stakes cases involving funds at risk, large AUC, and complex trading disputes Partner cross-functionally with CX Strategic Programs, CX Intelligence, Sales, Compliance, Legal, and Risk to resolve executive escalations, accelerate product adoption, and drive VIP engagement Drive operational compliance across trading workflows, client suitability, execution quality, and complaint resolution in close partnership with Trading leadership and Compliance Build, mentor, and develop a high-performing global organization of Concierges, Premium Inbound Specialists, and Supervisors, fostering a cu
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Derivative Sales Analyst on the Institutional team, you'll own and grow relationships with Coinbase's top VIP derivatives traders, driving volume across futures, options, and perpetuals. You'll source new high-value traders from competitor venues, re-engage dormant accounts, and bring structured market and client insights back to Product, Risk, and Marketing to shape Coinbase Advanced trading offerings. What you'll do: Own and grow relationships with top VIP derivatives traders on Coinbase, driving increased trading volume, deepening engagement, and expanding adoption of advanced trading products. Source and convert new high-value derivatives traders from competitor venues through targeted outbound campaigns, market positioning, and relationship-building. Monitor derivatives market structure, client flows, and competitor offerings to identify upsell opportunities, inform pricing and product feedback, and deliver structured insights to Product, Risk, and Marketing. Maintain an accurate pipeline and forecast for your book, reporting on key KPIs (volume, active traders, winbacks, competitor migration) and documenting client interactions through CRM tooling. Reactivate previously dormant top traders using data-driven tools and bespoke incentives to restore sustained volume. Build and refine AI-powered workflows for pipeline prioritization, client segmentation, and o
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Litigation team manages Coinbase's litigation risks across the globe. As a Litigation Paralegal, you'll support our regulatory and consumer litigation teams, with a particular focus on processing civil subpoenas, summons, garnishments, levies, account freezes, and other third-party legal requests. You'll also provide support across customer arbitrations and litigation matters while helping the team maintain accurate, efficient processes in a fast-moving environment. What you'll do: Process and coordinate timely and accurate responses to domestic and international subpoenas, summons, levies, liens, bankruptcies, garnishments, letters from counsel, and other civil third-party requests. Communicate with opposing counsel and government agencies regarding third-party requests, partnering with attorneys and senior team members to resolve questions and escalate complex matters as needed. Assist with preparing and filing pleadings and other case materials, and provide paralegal support for active litigation and arbitration matters in state and federal court. Maintain accurate matter records, track deadlines, and manage a high volume of concurrent legal requests and litigation matters across multiple jurisdictions. Identify opportunities to improve day-to-day litigation workflows and contribute to process improvements that increase team efficiency and accuracy. Support br
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Derivative Sales Analyst on the Institutional team, you'll own and grow relationships with Coinbase's top prosumer derivatives traders, driving volume across futures, options, and perpetuals. You'll source new high-value traders from competitor venues, re-engage dormant accounts, and bring structured market and client insights back to Product, Risk, and Marketing to shape Coinbase's advanced trading offerings. What you'll do: Own and grow relationships with top prosumer derivatives traders on Coinbase, driving increased trading volume, deepening engagement, and expanding adoption of advanced trading products. Source and convert new high-value derivatives traders from competitor venues through targeted outbound, differentiated positioning of Coinbase's liquidity, fees, and UX, and full-funnel sales management. Monitor derivatives market structure, client flows, and competitor offerings to identify upsell opportunities, inform pricing and product feedback, and deliver structured insights to Product, Risk, and Marketing. Maintain an accurate pipeline and forecast for your book, reporting on key KPIs (volume, active traders, winbacks, competitor migration) and documenting client interactions through CRM tooling. Reactivate previously dormant top traders using data-driven account reviews, tailored outreach, and bespoke incentives to restore sustained volume. Required
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Core Infrastructure team within Coinbase's Platform product group builds the foundational systems that keep Coinbase online, secure, and scalable, owning the compute and networking platforms that power every product and service across the company. As the Group Product Manager for Core Infrastructure & Reliability, you'll own the product vision and multi-year strategy for Coinbase's cloud infrastructure, driving the design, operation, and scaling of the systems that underpin hundreds of billions of dollars in annual transaction volume. You'll partner deeply with Engineering, SRE, Security, and Finance to ensure Coinbase's infrastructure is reliable, cost-efficient, and resilient across multiple cloud environments and regions. What you’ll do: Own the product strategy and roadmap for Core Infrastructure, spanning compute, networking, multi-region and multi-cloud architecture, and platform reliability. Strengthen infrastructure reliability and resilience programs, defining platform-level SLOs, capacity planning, failover capabilities, and incident reduction targets to meet the uptime demands of a global financial platform. Lead evaluation and adoption of cloud infrastructure technologies (Kubernetes, service mesh, distributed storage, observability, infrastructure-as-code), making build-vs-buy decisions that balance cost, speed, and long-term scalability. A
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Group Product Manager on the Financial Engineering team within Platform , you'll define how Coinbase's finance infrastructure scales to support hundreds of billions of dollars in annual transaction volume. This team empowers every finance function at Coinbase to operate with precision, agility, and foresight, and you'll own the product strategy for finance transformation, automation, and AI-driven tooling. This is a high-visibility role with direct exposure to Coinbase's Chief Accounting Officer, and you'll lead a team of PMs to deliver mission-critical systems across accounting, treasury, and financial reporting. What you'll do: Own the product strategy and roadmap for finance transformation, including process automation, AI-driven insights, and system modernization, ensuring alignment with Finance leadership priorities and company-wide objectives. Lead and develop a team of product managers, setting the bar for product craft, stakeholder management, and technical depth across the Financial Engineering organization. Drive cross-functional execution of high-impact initiatives spanning reconciliation tooling, SOX-compliant change management for the financial reporting pipeline, new product finance onboarding, and self-serve tools for Accounting and Treasury. Partner directly with senior leaders in Finance, Product, and Engineering to prioritize a portfolio of ini
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase’s Consumer Engagement and Experience (CEE) Surfaces team owns the front door to support for millions of customers: help.coinbase.com, social support, and Athena, the knowledge platform used by CX agents. We are rebuilding these experiences to be AI-native, with retrieval, generation, and agentic resolution at the core. We’re hiring an Engineering Manager to lead and scale the team responsible for these surfaces. You’ll set technical strategy and 12-month direction for AI-assisted self-service support, improving automated resolution quality and customer satisfaction while meeting Coinbase’s standards for safety, privacy, reliability, and cost. What you’ll do Lead a high-ownership engineering team building Help Center, social support, and agent knowledge experiences. Own end-to-end delivery of self-service discovery, conversational and agentic resolution, intelligent routing, escalation, and human handoff. Define architecture for secure, reliable, scalable systems spanning search, knowledge retrieval, chat orchestration, CRM, and ticketing integrations. Establish evaluation harnesses, quality metrics, feedback loops, and safeguards for accuracy, groundedness, privacy, and safety. Partner with Product, Design, CX Operations, Data, Compliance, Legal, Privacy, and Security on roadmaps, metrics, and execution. Evaluate build-versus-buy options and operationalize t
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/Role Overview The GFCO Programs team is the end-to-end DRI for the financial crimes compliance operations experience and automation across Coinbase's global product and entity footprint. We design, govern, and continuously improve compliance operations through AI-first principles, ensuring regulatory soundness, protecting Coinbase, and delivering a better experience for our customers. We partner deeply with Central Compliance, Compliance Technology, Engineering & Architecture (EAA), GFCO Operations, Analytics, Workforce Management (WFM), Financial Crimes Data Intelligence (FCDI), and Legal to translate regulatory obligations and operational opportunities into scalable, durable programs across all compliance workstreams, products, and jurisdictions — including Suspicious Activity Monitoring (SAM), Enhanced Due Diligence (EDD), Screening, and Complaints. As a GFCO Program Manager (L6), you will serve as a senior, independent program owner within GFCO Programs — owning one or more complex compliance program verticals end-to-end. You will operate with a high degree of autonomy, drive alignment with Director+ stakeholders, and lead programs that span 5+ cross-functional teams, including external parties. You will act as a thought partner to GFCO leadership and be the connective tissue between Compliance Technology, EAA, Operations, WFM, and Central Compliance. &n
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Product Foundations team within Coinbase's Platform product group builds the systems that protect Coinbase, our customers, and the broader crypto ecosystem, powering identity verification, money movement, and regulatory compliance across every jurisdiction. As the Group Product Manager for Compliance Automation, you'll lead the product vision and multi-year strategy for the AI/ML-powered systems that automate Coinbase's regulatory obligations, including sanctions screening, transaction monitoring, suspicious activity detection, and risk-based compliance workflows. Compliance operations represent one of Coinbase's largest investments, and you'll own the strategy to strengthen and scale those capabilities through intelligent automation, reducing cost and regulatory risk while enabling the company to operate and grow globally. What you'll do: Own the product vision and multi-year roadmap for Coinbase's Compliance Automation platform, covering sanctions screening, transaction monitoring, suspicious activity detection, and risk-based compliance workflows. Lead a team of PMs to define, prioritize, and deliver AI/ML-powered capabilities that reduce manual compliance effort, increase detection accuracy, and scale compliance operations across jurisdictions. Drive significant cost optimization by identifying and executing automation opportunities across one of Coinbase's l
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an IT Service Desk Engineer on our IT team, you'll play a key role in keeping Coinbase employees productive and supported globally. You'll own complex Tier 2 escalations, solve issues across devices, applications, and cloud platforms, and help improve and scale the service desk as Coinbase grows. What you'll do: Own Tier 2 troubleshooting and resolution for hardware, software, networking, and access issues escalated from Tier 1 while meeting SLAs Support Coinbase's SaaS ecosystem including Google Workspace, Atlassian, Okta, Jamf, and Slack, along with compliance and onboarding/offboarding workflows Perform root cause analysis for recurring or high-impact issues and drive corrective actions through resolution Build and maintain documentation, SOPs, and knowledge base content that reduce repeat tickets and improve support quality Partner with IT Operations, Security, IAM, Corp Engineering, Workplace, Procurement, and vendors to resolve advanced issues and improve service delivery Identify support trends and workflow gaps, then use automation, scripting, or process improvements to reduce manual work and deliver measurable operational impact Required Skills and Experience: 5+ years of Tier 2 technical support experience across macOS, iOS, Chrome OS, Android, and Windows/AWS Workspaces, including 3+ years administering Google Workspace, Atlassian, Okta, Jamf, and Slack
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