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The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

aisalesforcefinance
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Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

aisalesforcefinance
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Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

aisalesforcefinance
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N
Nvidia
📍 Santa Clara, United States
29 days ago

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. We are seeking a Senior IT Auditor passionate about SOX and internal examination. The role supports the Senior Manager of IT SOX Compliance to strengthen NVIDIA’s internal control environment over financial reporting (ICFR). It involves collaborating with IT and accounting/finance groups to evaluate and build efficient business and IT controls that mitigate financial reporting risk. What you'll be doing: Plan, scope, and implement the end-to-end SOX 404 lifecycle, including walkthroughs, risk-control matrices, testing, deficiency evaluation, remediation, and reporting. Partner with process owners to assess risks in new and changing business processes,-identify the key IT controls, and build out narrative, flowchart and control description. Drive continuous improvement and automation by seeking opportunities to streamline, standardize, and automate controls, reducing operational friction while maintaining control effectiveness. Provide guidance and training to control owners to promote awareness and understanding of SOX compliance requirements. Serve as the primary point of contact for external auditors, and ensure a seamless, efficient audit process. Coach

artificial intelligenceaiSAP
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H
29 days ago

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role Hark is seeking an exceptional Senior Commercial Counsel, Hardware & Carrier Partnerships to serve as a key legal partner to our Hardware, Product, Business Development, Operations, Finance, and Go-to-Market teams. You will lead the structuring and negotiation of some of Hark's most important commercial relationships, with a particular focus on wireless carriers, device distribution, retail and channel partnerships, connectivity arrangements, and the commercialization of Hark's consumer hardware products. This is not a traditional commercial counsel role. You will work at the intersection of consumer hardware, artificial intelligence, telecommunications, and global distribution as Hark creates an entirely new product category. You should be comfortable negotiating sophisticated transactions where the commercial model may not yet have an established precedent. You will be expected not simply to identify risk, but to develop practical structures that allow Hark to move quickly while protecting its long-term strategic interests. Responsibilities Carrier and channel partnerships Serve as the primary legal partner for Hark's carrier and channel strategy, leading negotiations with major U.S. and international wireless operators alongs

artificial intelligenceaifinance
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P
Plaid
📍 Seattle• Full-time• Remote
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Platform Security team (PlatSec) defends Plaid against attackers. We own laptop security, cloud security, AI security, detection and response, and red teaming. Right now we're in growth mode. AI has expanded Plaid's attack surface faster than most security teams can adapt, and we're building the guardrails, identity controls, and detection systems to keep pace without slowing the business down. If you like solving problems nobody's solved yet, this is that team. About the role You'll be Plaid's first line of defense on AI security. You'll review new AI technologies to find security risks before they ship, then design and implement the controls that close them. You'll build the guardrails, identity management, and detection systems that let Plaid use AI aggressively without getting burned. Responsibilities Review AI systems and integrations for security risk before and after deployment. Design and deploy guardrails, sandboxes, and other controls that contain what AI agents can do. Build or implement systems to track and manage AI identities, so we know what access every AI has been granted and can balance risk with agility. Detect and mitigate prompt injection across Plaid's AI

REMOTEawsaifinance
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O
OpenAI
📍 San Francisco• Full-time• Remote• $203K – $225K/yr
1mo ago

About the Team The Real Estate & Workplace (REW) team creates and operates the workplaces and services that help OpenAI employees do their best work. Within Workplace Experience, Transportation connects our global office network through programs designed around employee needs, local conditions, and operational excellence. About the Role As Global Transportation Program Sr. Manager, you will own the strategy, expansion, and day-to-day performance of OpenAI’s employee transportation programs. You will make it easier for employees to get to and between our workplaces through reliable, accessible, and cost-effective commuting options. We’re looking for a builder who has launched and scaled employee transportation programs across countries in a fast-growing organization. You will translate our global workplace expansion plans into a transportation roadmap, establishing the systems, vendor partnerships, and operating practices needed to support new markets and growing offices. You’ll balance global consistency with local needs, creating repeatable approaches that enable local teams to deliver reliable service as the company scales. Location and work model : San Francisco, CA based, with required travel up to 10% to our global offices. This role will be in office Monday - Wednesday, with the option to work from home Thursdays and Fridays. In this role, you will: Own a global transportation expansion roadmap aligned with office openings, headcount growth, and changing commute demand. Prioritize investments, forecast capacity and costs, and lead launches from market assessment through operational readiness and ongoing service delivery. Manage the global employee transportation portfolio across shuttles, parking, micromobility, transit and commuter benefits, and EV charging. Determine the right service mix for each market based on employee needs, local infrastructure, accessibility, and cost. Build a scalable operating model across regions, including repeatable launch pla

REMOTEartificial intelligenceaifinance
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At United Integrated Services (UIS), we build more than facilities—we build the infrastructure that enables technologies to shape the future. As a global engineering and construction company specializing in the semiconductor industry, UIS brings together talented people, technical expertise, and innovative solutions to deliver the most complex and critical projects in the industry. Our U.S. team is helping build the next generation of advanced semiconductor manufacturing facilities, working alongside some of the world's leading technology companies. Our work requires precision, collaboration, accountability, and a commitment to doing things the right way—from the planning and engineering stages through construction and project completion. As UIS continues to grow, we are building more than projects. We are building teams, developing careers, and creating opportunities for talented professionals to make a meaningful impact. If you are looking for an opportunity to work on challenging projects, grow your career, and be part of something bigger, we invite you to build the future with UIS. WHAT WE OFFER Comprehensive Benefits – Medical, Dental, Vision, Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance provided at no cost to employees. Competitive Compensation – Competitive salaries and opportunities for performance-based incentives. Career Growth – Opportunities to develop your skills, take on new challenges, and grow with a rapidly expanding organization, supported by education reimbursement for eligible employees pursuing continued learning and professional development. Meaningful Work – The opportunity to contribute to some of the most advanced semiconductor construction projects in the country. Collaborative Environment – Work alongside experienced professionals across engineering, construction, project management, safety, procurement, and operations. Summary: The Construction Contract Attorney has primary responsibilit

aiproject managementfinance
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Worldwide Alliances and Channels team develops and manages partnerships that help businesses adopt Stripe’s payments and financial infrastructure. These partnerships create new routes to customers, extend the reach of Stripe’s Sales teams, and help Stripe and its partners serve shared customers. The role sits on the Americas Alliances and Channels Tech Partnerships team. The team builds and executes joint go-to-market initiatives with major technology companies, with the goal of accelerating Stripe’s commercial growth. As part of this team, you’ll lead global partnerships across the artificial intelligence ecosystem, with an initial emphasis on leading AI labs. You’ll work across Sales, Marketing, Product, Solutions Architecture, and regional partnerships teams to develop shared opportunities and turn them into scalable global partner strategies. What you’ll do As a Partner Development Manager, you’ll define and build Stripe’s global partnerships across the artificial intelligence ecosystem, initially focusing on leading AI labs. Although the role sits on the Americas Alliances and Channels Tech Partnerships team, its mandate is global. You’ll establish relationships across partner organizations, develop shared value propositions, and translate early opportunities into joint commercial and product initiatives. This is an opportunity to build a new partnership motion from the ground up. You’ll start with focused opportunities, determine w

artificial intelligenceaifinance
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E
Elastic
📍 United States• $113.1K – $178.9K/yr
1mo ago

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role This role is responsible for leading the migration from Salesforce CPQ to Revenue Cloud and being responsible for the end-to-end Quote-to-Cash capability. The manager will ensure that quoting, pricing, contracting, ordering, and billing processes operate optimally and scale with business growth. The role requires close partnership with Sales, Finance, Legal, and IT. What You Will Be Doing Experience in Salesforce CPQ and Revenue Cloud architecture. Proven experience in end-to-end Quote-to-Cash implementations (CPQ, Billing, Subscription Management, Revenue Recognition). Experience with the Salesforce platform (Sales Cloud, Service Cloud, Lightning, Apex, Visualforce, Flows). Expertise in data modeling, system integrations (MuleSoft, APIs, middleware, ERP), and security design. Deep understanding of pricing strategies, product modeling, discounting, approval workflows, subscription lifecycle management, and revenue forecasting. Own end-to-end engineering delivery for the assigned Q2C workstream. Ensure all requirements, dependencies, and user stories are complete before development begins. Translate business and solution requirements into executable engineering work. Manage team capacity and sprint commitments in alignment with Scrum best practices. Proactively identify delivery risks and implement mitigation plans before timeline

aisalesforcefinance
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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role Hybrid (3 days per week in the London office required) Individual contributor role Fraud is constantly evolving. As our business grows, so do the ways bad actors seek to exploit our products, promotions, and operations. As the Senior Strategy & Operations Manager for Emerging Fraud & Abuse, you'll lead the discovery, investigation, and mitigation of new and evolving abuse vectors across our platform. Your mission is to identify risks before they become systemic, working across Product, Engineering, Data Science, Operations, Legal, and Policy to design scalable solutions that protect our customers, partners, and business. This isn't a role focused on running existing fraud programmes. It's about identifying what's next. You'll combine deep analytical thinking with strategic problem solving to uncover emerging threats, quantify business impact, influence product strategy, and build new controls that keep us ahead of increasingly sophisticated fraudsters. If you enjoy solving ambiguous problems, following the data, and building solutions where no playbook exists, we'd love to hear from you. What You'll Do Identify Emerging Abuse Proactively identify new fraud patterns, abuse trends, and vulnerabilities across our products, customer journeys, and operational processes. Investigate anomalies, understand attacker behaviours, and translate observations into actionable mitigation strategies. Continuously scan for evolving risks, whether driven by organised fraud, policy loopholes, technological change, or new product launches. Build the Strategy Define the roadmap for emerging fraud prevention across the business. Prioritise risks based on

sqlmachine learningfinance
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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Main Responsibilities Procurement & Procure‑to‑Pay Management Manage end‑to‑end procurement activities for Capital, Spares, and Services. Execute and manage Procure‑to‑Pay (P2P) processes including delivery follow‑up, budgeting support, cash flow management, and invoice reconciliation. Ensure on‑time delivery (OTD) to support network capacity and operational requirements. Supplier Relationship Management Act as the primary commercial point of contact for assigned site and network suppliers. Perform supplier commercial qualification to support the development of strategic suppliers. Maintain collaborative supplier relationships while proactively addressing performance, quality, delivery, and capability gaps. Ensure supplier compliance with Micron’s Code of Conduct and corporate social responsibility standards. Communicate supplier performance updates and ke

artificial intelligenceaifinance
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Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe's Risk Advisory & Assurance Services (RAAS) team is looking for a Senior Manager to lead audit and advisory engagements that strengthen oversight, risk management, and internal controls across the company. This role combines strategic leadership, business partnership, and technical expertise to help Adobe anticipate emerging risks, improve business performance, and enable informed decision making. Reporting to the Sr. Director, Internal Audit , you will partner with leaders across the business to deliver objective insights, develop high-performing teams, and contribute to the continued evolution of the RAAS function. How You'll Make an Impact Strategic Partnership Serve as a trusted advisor to senior leaders by providing objective risk insights that support strategic decisions and business outcomes. Build strong partnerships across the organization to understand evolving business priorities, emerging risks, and opportunities to bring value. Partner with RAAS leadership to deliver against a risk-based audit and advisory portfolio aligned with Adobe's strategic priorities and evolving risk landscape. Expand RAAS's ad

aiaccountingfinance
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A
Adobe
📍 Reading
1mo ago

The Opportunity Join our team at Adobe, where creativity and innovation blend with collaboration, and legal minds lead the way in shaping the future. Seeking a Legal Counsel who is sharp, savvy, and prepared to excel in our dynamic team. We are looking for a Commercial/IT/IP lawyer with 6+ years of PQE, dedicated to making a meaningful difference, and prepared to take on a pivotal position in our operations within the Northern Region (UK, Ireland, Middle East, and Africa). About the team A Legal Team Like No Other: Supportive, encouraging, and above all friendly. We lift each other up, share knowledge freely, and always find time to celebrate wins (big or small). Diversity & Inclusion: We champion every voice, celebrate every background, and believe that brilliant ideas come from everywhere. Work/Life Balance: We know life is more than work. Flexible schedules and hybrid options are here to keep you energised. Growth & Opportunity: Adobe is rapidly growing, and so, can you. Get involved in crafting new systems (think: AI chatbots, CLM, knowledge sharing, automation) and work processes. What you will do Become a key consultant for our dynamic sales team, working with sales, marketing, finance, and other teams. Your knowledge will drive our Northern Region business, particularly in the Middle East where Adobe established a new headquarters in Riyadh. Draft, Review & Negotiate: Take the lead on a variety of agreements, licensing, professional services, consulting, statements of work, resale, distribution, sales. You’ll keep us covered and keep deals moving. Commercial Legal Support: Partner with our business units, providing timely, commercial advice and delivering in-house training on the legal topics that matter most. Help demystify law for your colleagues! Compliance Mon

aiExcelfinance
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MyPrize is the fastest growing free-to-play social gaming and social markets platform in the world, redefining how people play, watch, and connect with one another and with gaming and markets online. Powered by MyPrize's proprietary AI personalization engine, we combine the best of online gaming, live streaming, and social markets, with institutional-grade security. We're seeking a Relationship Team Manager, Creator & VIP to join our growing team full time. You'll lead the Team Leads who run both sides of the MyPrize relationship engine: the creators and streamers who bring audiences to the platform, and the VIP players those audiences become. The Role: This is a manager-of-managers role. Your Creator Management and VIP Management Team Leads own their own groups of Creator Managers and VIP Account Managers, each responsible for the retention, engagement, and monetization of a dedicated base. You are accountable for their combined production and revenue, for the quality of the leaders running them, and for the standards and processes both sides operate to. You'll work directly with the founders and leadership team, cross-functionally across Marketing, Product, Operations, and Finance, and will personally own MyPrize's most strategic creator, game provider, and brand relationships. What you will do at MyPrize: Lead the Team Leads: Set goals, cadence, and standards for your Creator and VIP Team Leads. Coach them on how to coach, run structured one-to-ones and performance reviews, and hold the bar on hiring, onboarding, and ramp across both groups. Own the Revenue Number: Carry the combined creator and VIP revenue goal. Review dashboards and reports to know where each team, lead, and individual stands, and step in with a plan before a gap becomes a quarter. Deploy Resources Against Data: Read the data to direct your teams' time, incenti

aiswiftfinance
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