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Senior Enterprise Customer Success Managerとして、Datadogの中でも最も重要度の高いエンタープライズ顧客を担当し、プロダクトの健全な活用と優れた顧客体験の実現を牽引していただきます。 Datadogでは、Enterprise Customer Success Managerと同様に、オフィスカルチャーとハイブリッドワークを重視しています。 Datadogでは、オフィスカルチャーを大切にしています。人と人との関係性やコラボレーション、そこから生まれる創造性を重視し、ハイブリッドワークを通じて、一人ひとりに合ったワークライフバランスを実現しています。 主な業務内容(What You’ll Do) SalesおよびTechnical Solutionsと連携し、オンボーディングから活用成熟フェーズまでの戦略的な活用促進を主導 新規顧客オンボーディングの全体設計およびプロジェクトマネジメント 顧客サクセスプランの策定・管理・高度化 Datadogへの投資価値・成果について、エグゼクティブレベルの意思決定者と継続的にアライン 顧客組織内で影響力を持つステークホルダーとの戦略的関係構築 • 社内のクロスファンクショナルチーム(Sales、Support、Enablement、Product、Finance、Legal)との連携 利用状況データの分析を通じた更新機会・リスクの特定 顧客活用・健全性の最終責任者としての対応 チームメンバーや他部門と連携し、ベストプラクティスの構築・展開をリード 求める人物像(Who You Are) B2B SaaSにおけるCustomer SuccessまたはAccount Managementの実務経験5年以上(技術者向け顧客対応の経験があれば尚可) 大規模エンタープライズ顧客を含むアカウントポートフォリオの担当において、豊富な実績をお持ちの方 顧客の課題・目的・優先順位を深く理解するためのディスカバリーを高いレベルで実行できる方 複雑な概念を分かりやすく伝え、顧客の課題・目的に結びつけるエキスパートレベルのコミュニケーション力かつ、相手に応じてメッセージを柔軟に調整できる方 スピード感のある環境で、自身のスキルを継続的に高めながら、チーム全体のレベルアップに積極的に関与できる方 必要に応じて顧客訪問やイベント対応のための出張が可能な方 日本語:読み書き・会話ともに流暢 英語:読み書き・会話ともにビジネスレベル以上 Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 利益と成長: 最高のオンボーディング MEDDICとCommand of Messageの営業研修 包括的な企業文化、コミュニティ・ギルドに参加する機会 社内ネットワークのための部門内メンターおよびバディ・プログラム 継続的な専門能力開発、製品トレーニング、キャリアパスの提供 新規雇用株式(RSU)および従業員株式購入制度(ESPP) 手厚く競争力のある福利厚生パッケージ 上記の福利厚生と成長は、雇用国やDatadogでの雇用内容によって異なる場合があります。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Dat

aigorust
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As a Senior Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Sales and Technical Solutions to proactively drive adoption from onboarding through to maturity. Own and project manage the on-boarding process for new customers. Discover, own and manage the customer’s success plan. Ensure consistent alignment with decision makers on the impact of their investment in Datadog. Proactively build and maintain targeted relationships with people of influence throughout the customer base. Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal). Monitor and analyze usage trends to uncover potential renewal opportunities and risks. Act as the primary owner of customer adoption and health. Support your colleagues and cross functional teammates in the development of best practices. With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: Min of 5+ years in a Customer Success or Account Management role in B2B SaaS (Exp in serving a technical audience a plus). Strong experience working with a portfolio of accounts that included large Enterprise. Excellent in driving discovery to understand your customers key pain points, objectives and priorities. Demonstrate expert level in communicating complex concepts and aligning them to the pains and objectives of your customers. Experienced in shifting your message effectively to align with the expectations of the audience. You’re excited to work i

aigorust
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Okta
📍 San Francisco• Full-time• From $117K/yr
2mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As the Senior, Internal Audit AI Enablement & Automation, you will own the day-to-day build, adoption, and measurement of Okta Internal Audit's AI automation program — turning auditor problem statements into working tools, tracking every measurable metric to a verified strategic outcome, and representing Internal Audit across Finance and company-wide AI networks. Okta Internal Audit has moved past the proof-of-concept stage. The AI enablement program is live, tools are in production, and meaningful audit capacity has already been recovered and redeployed into higher-value work — without external development spend. This role exists to scale that engine. The role is the hands-on builder, program coordinator, and adoption driver at the center of that effort. This is not a strategy or advisory role — it is a delivery role. The person in this seat ships tools, closes the loop on problem statements, translates recovered audit capacity into documented strategic value, and represents Internal Audit's automation program in the Finance AI Champions and Company-wide AI Champions networks. What You Will Own Automation Delivery - This is the core of the role. Everything else supports it. Build and maintain AI automations across all Internal Audit functions using the department's existing AI Hub and SOX testing engine as the foundation. Manage the problem statement intake pipeline, acknowledging every submission with a clear disposition (built, deferred, or declined

awsrestmachine learning
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Forto
📍 Hamburg• Full-time
2mo ago

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. What you will do Trade Strategy & Market Development: Define and execute the commercial strategy for designated trade lanes with full P&L awareness. Monitor market dynamics, competitor moves, and rate environments to inform strategy. Identify and develop new trade corridors and volume opportunities in close collaboration with Sales. Contribute to annual budget planning, volume forecasting, and capacity commitments for the trade. Drive the digital evolution of our sea freight product together with various stakeholders. Customer & Stakeholder Management: Build and maintain senior-level relationships with key shippers and carrier partners. Lead commercial negotiations on contracts, agreements, and service commitments. Pricing & Revenue Management: Set and manage freight rate levels, surcharges, and contract structures in alignment with the pricing function. Analyse contribution margins across customer segments and drive yield improvement initiatives. Engage in tender processes for major accounts. Capacity & Space Management: Manage and grow our trade volume for your trades. Manage vessel space allocation across designated trade lanes, balancing utilisation targets with revenue yield objectives. Work with network and operations teams to input into capacity deployment decisions. Cross-functional Collaboration: Liaise with operations, network planning, finance, legal, and product teams to ensure service reliability and contract compliance. Required Skills and Experience 7–10+ years of progressive experience in contai

gitaiswift
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Role Description You will act as the primary regional business partner for sales executives, supporting sales planning, territory and quota execution, forecast interpretation, operational improvements, and translation of strategic priorities into clear execution plans. You’ll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance, using AI and automation-enabled workflows to reduce manual reporting effort while maintaining strong human judgment over business recommendations. Drive operational excellence in account segmentation, territory planning, quota planning and execution, building the frameworks and analyses that guide how we assign and manage books of business . Act as the strategic business partner to Sales leadership, helping shape regional go-to-market strategy and execution across two distinct sales organizations. Drive operational excellence by improving forecasting, pipeline health, sales planning, and execution while balancing the unique commercial priorities, growth opportunities, and operating models of each region. As a member of the APJ Leadership Team, help define and execute the regional GTM strategy, driving operational excellence and sustainable growth across the APJ region. Drive forecasting accuracy, pipeline health, and business performance through executive-ready insights, standardized operating rhythms, and continuous improvement of data quality and reporting. Own and continuously improve the Run-the-Business (RTB) operating cadence - including forecast reviews, pipeline inspections, business reviews, and executive reporting - to improve operational rigor and decision-making. Lead cross-functional initiatives with teams, including Sales, Marketing, Operations, Finance, Legal, HR and Product to drive alignment and support decision-making. Communicate complex business insights and recommendations to executive stakeholders through concise, data-driven presentations and business reviews. Responsibilities Ow

REMOTEsqlaigo
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Stripe
📍 New York• Full-time• Remote
3mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's growth marketing team is responsible for driving efficient acquisition and activation of millions of businesses globally from solo founders to scaling startups. Paid media is a critical pillar of our self-serve acquisition strategy. The paid media team manages significant investment across search, social, video and other channels to acquire developers, founders, and operators who will build on Stripe. We partner deeply with growth, data science, analytics, data engineering, creative, finance and other marketers to deliver profitable growth via paid media. What you’ll do As Head of Self-Serve Paid Media, you will own and evolve Stripe's self-serve paid acquisition strategy, managing a team of 5-10 paid media experts and working cross-functionally with leaders across analytics, creative, product marketing, growth engineering, and finance. You'll be responsible for a substantial media budget and accountable for delivering efficient, scalable growth in signups, activations, and revenue. In this role, you'll own the long term strategy for how paid media delivers growth in Stripe’s self-serve business. You'll identify new channels and formats, build measurement frameworks that connect spend to business outcomes, and develop your team into world-class practitioners. You'll partner closely with data science to advance our attribution and incrementality capabilities, and with internal and external creative partners to produce high-

REMOTEai
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replit
📍 Foster City• Full-time
3mo ago

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're looking for a Head of Marketing Operations to serve as the operational backbone of the marketing organization. This person will own budget, hiring operations, cross-team coordination, and the marketing tech stack, while working closely with the CMO on executive presentations, readouts, and the day-to-day priorities that keep the marketing organization running smoothly. This is a highly cross-functional role suited to someone who thrives on structure, enjoys translating ambiguity into clear process, and can build trust across a diverse set of stakeholders (creative, demand gen, product marketing, comms, etc.) as well as with senior leadership. What You'll Do Budget & Financial Operations Own and manage the marketing department's budget end to end, tracking spend against plan, flagging variances, and partnering with Finance on forecasting and reporting Build visibility into spend by team/channel/program so leadership can make informed tradeoffs Support quarterly and annual budget planning cycles Hiring Operations Partner with Talent Acquisition and marketing leads to manage headcount planning, requisition tracking, and interview logistics Help standardize hiring processes across marketing sub-teams (job descriptions, interview loops, scorecards) Keep hiring plans aligned with budget and org design Cross-Functional Coordination & Executive Partnership Bring together the different functions within marketing (brand, demand gen, product marketing, comms, etc.) for regular tactical updates and team-wide readouts Own the cadence, agenda, and follow-through for marketing leadership meetings and all-hands Partner directly with the CMO on presentation development, including board decks, executive readouts, and strat

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Lyft
📍 San Francisco• Full-time• $192K – $240K/yr
3mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a seasoned People Business Partner with deep expertise in M&A to join our People Team. Reporting to the Senior Director of People Business Partners, this high impact Director role will be the strategic center of gravity for all People M&A work. Role & Responsibilities: Lead the People M&A Function: Serve as the senior People partner and decision-maker across the M&A lifecycle. Lead through influence across a matrixed environment, coordinating across a shared Project Manager, People Business Partners, and COE partners. Partner effectively with a dedicated Project Manager to delegate execution and workstream coordination, while maintaining clear ownership of People strategy, talent decisions, and integration outcomes. Define and drive People integration strategy as the dedicated advisor to the Integration Management Office (IMO). Flex into other high-priority areas of PBP or People Team initiatives as needed. Drive Due Diligence: Lead People due diligence efforts, assessing organizational culture, headcount structures, compensation and benefits gaps, employment contracts, and law exposure across geographies. Conduct or oversee talent assessment processes, evaluating leadership bench strength, key person dependencies, and retention risk. Partner with Corporate Development, Legal, and Finance to ascertain People risks, synthesize findings into clear deal recommendations, and inform decisions. Design & Execute Workforce Integration: Advise senior leadership on org design decisions arising from acquisitions, including role mapping, spans and layers, redundancy management, and leadership selection - connecting org decisions to Lyft's operating model and culture. Partner with People Business Partner and Peop

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Instacart
📍 San Francisco• Full-time• Remote• From $155K/yr
3mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's IT team powers the tools and experiences every employee relies on to do their best work. As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations and Services team which includes IT Support, IT AV, IT Operations, and IT Executive Support. You will be working closely with the People, Talent, and Finance teams, and you will own the full operations lifecycle: asset management, onboarding logistics, procurement, ticketing, and the communications that keep employees informed. You'll also be the connective tissue between HR, Talent, and IT translating hiring velocity into seamless day-one experiences at scale. About the Job Lead the IT Operations team across logistics, onboarding, and procurement. Partner with

REMOTEaigo
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Sofi
📍 United States• Full-time
3mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: Responsible for physical security operations, investigations, executive protection support, incident response, and threat management functions across corporate environments and operational facilities. Serve as an operational leader within the broader Global Security & Investigations organization, responsible for managing day-to-day security operations, sensitive investigations, workplace violence prevention initiatives, executive protection assignments, and emergency response coordination while supporting enterprise security strategy and operational resilience. This role combines investigative expertise, operational leadership, and protective operations experience with strong judgment, crisis response capabilities, and cross-functional collaboration. The position assists with physical security operations including

restaigo
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Coinbase
📍 Canada• Full-time• Remote• From C$216.3K/yr
3mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As Creative Director in Base's Creative Office, you'll lead breakthrough creative at the intersection of onchain art, culture, community, and technology. The Creative Office builds and fosters the Base brand with its core community of creatives and developers. You'll be hands-on with the work, prototyping ideas, concepting reactive creative in real time, and partnering with product leadership to deliver creative at the speed of onchain. What you'll do: Own the creative vision for the Base brand, developing timely, conceptually excellent work that drives community growth and differentiates Base in the onchain space. Partner with product leadership to design a creative workflow that is nimble, proactive, and fully integrated across brand and product. Lead proactive briefs and reactive creative concepting in real time with the onchain community, turn

REMOTEreactawsgit
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GitLab
📍 United States• Full-time• Remote
3mo ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Director, Pipeline Excellence you'll help GitLab build a predictable, efficient, and scalable pipeline engine across our go-to-market motions. You'll own pipeline strategy, the operating cadence, and performance improvement work so we can consistently meet pipeline and revenue goals. You'll partner with sales, marketing, sales development, customer success, finance, and analytics to align multi-quarter targets and investments, codify global operating standards, and improve funnel conversion and velocity across inbound, outbound, partner, and expansion. In your first year, you'll strengthen the 13-w

REMOTEgitrestai
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Justworks
📍 Tampa• Full-time• $122K – $158K/yr
3mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Senior Claims Manager of Workers Compensation (WC), you will work collaboratively within Justworks’ Workers Compensation Team as well as cross-functionally with teams across Justworks including: Customer Success, Technology, Engineering & Product, Accounting, Business Intelligence, Onboarding, Legal, and Finance. You will carry your own caseload of complex and/or high exposure claims while providing day to day guidance and oversight to a small claims team. Operating within our PEO environment, you will serve as the first point of contact for escalations for the claims team, be a trusted resource for customer facing claim inquiries and a key contributor to process improvement initiatives. We’re helping businesses get off the ground by enabling them to focus on running their business. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. Your Success Profile What You Will Work On Supervise and support a small claims team providing daily direction, w

awsrestai
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About Us: Paytm is India's leading mobile payments and financial services distribution company, driving consumers and merchants to its platform through various payment use cases. We are committed to creating exceptional employee experiences that enable our talent to thrive from day one. We believe that a seamless onboarding journey is critical to employee engagement, productivity, and long-term success. Role Overview: We are looking for a high-energy sales professional to drive Government advertising business for Paytm Ads. This is a pure hunting role, focused on acquiring new business across State Governments, DIPRs, Ministries, PSUs, and State Departments. The role requires strong on-ground presence and frequent travel to build relationships and close deals. Key Responsibilities: Drive new business acquisition across State DIPRs, Tourism Boards, Ministries, and PSUs Identify and unlock opportunities for 1P branding and Soundbox advertising solutions Build and maintain relationships with key stakeholders in government departments Travel extensively across states for client meetings, pitch presentations, and closures Manage end-to-end sales cycle: prospecting → pitching → negotiation → closure → collections support Work closely with internal teams (Product, Operations, Finance) for smooth campaign execution Ensure timely billing, documentation, and compliance as per government processes Key Requirements: 8–15 years of experience in government sales / ad sales / media sales Strong network within State Governments, DIPRs, PSUs, or Ministries preferred Proven track record in hunting and closing high-value deals Comfortable with frequent travel and on-ground execution Understanding of DAVP/CBC empanelment and government buying processes is a plus Strong negotiation, communication, and stakeholder management skills

About Us: Paytm is India's leading mobile payments and financial services distribution company, driving consumers and merchants to its platform through various payment use cases. We are committed to creating exceptional employee experiences that enable our talent to thrive from day one. We believe that a seamless onboarding journey is critical to employee engagement, productivity, and long-term success. Role Overview: We are looking for a high-energy sales professional to drive Government advertising business for Paytm Ads. This is a pure hunting role, focused on acquiring new business across State Governments, DIPRs, Ministries, PSUs, and State Departments. The role requires strong on-ground presence and frequent travel to build relationships and close deals. Key Responsibilities: Drive new business acquisition across State DIPRs, Tourism Boards, Ministries, and PSUs Identify and unlock opportunities for 1P branding and Soundbox advertising solutions Build and maintain relationships with key stakeholders in government departments Travel extensively across states for client meetings, pitch presentations, and closures Manage end-to-end sales cycle: prospecting → pitching → negotiation → closure → collections support Work closely with internal teams (Product, Operations, Finance) for smooth campaign execution Ensure timely billing, documentation, and compliance as per government processes Key Requirements: 8–15 years of experience in government sales / ad sales / media sales Strong network within State Governments, DIPRs, PSUs, or Ministries preferred Proven track record in hunting and closing high-value deals Comfortable with frequent travel and on-ground execution Understanding of DAVP/CBC empanelment and government buying processes is a plus Strong negotiation, communication, and stakeholder management skills

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