Fraud Senior Director Jobs

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Senior Workforce Manager – Capacity Planning & BPO Strategy to own the global capacity planning framework across all of Qonto's Ops factories — Banking Operations, AML/Fraud, KYCB, and Customer Care & Success. You'll set the methodology every factory uses, hold the consolidated budget view, and be the senior owner of BPO relationships at a strategic and contractual level. This is a hands-on build-and-run role: you'll design the model and direct its rollout, under the guidance of Marie Piquemil, our Head of Operations Enablement. ➡️ What you'll do Design and own the capacity planning framework: You'll build the reference model — volume drivers, FTE requirements, BPO productive-hours — and set the forecasting cadence, templates, and definitions every

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Telecom Billing Specialist. About the job This position will be responsible for working constructively with our customers and partners to resolve billing issues and fraudulent misuse of services. We are seeking a sharp, highly data-oriented, and tenacious Telecom Billing Specialist to join our team. Unlike a traditional billing or collections role focused on routine outreach or simple invoice review, this position is a hybrid of financial investigation, root cause analysis, and strategic dispute negotiation. In this role, you will look for billing discrepancies, investigate Artificially Inflated Traffic (AIT) or IRSF (International Revenue Share Fraud), dig deep into messaging and call data, project manage high-value customer and vendor disputes, and build data-backed cases to resolve discrepancies. You will build dashboards to communicate key metrics and drive action. If you love solving complex data

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Sr. Software Engineer, Security Foundations Build the future of data and AI. Join the Snowflake team. The Anti-abuse team at Snowflake is responsible for protecting Snowflake and our customers from abuse on the Snowflake platform. You will have the opportunity to help set the direction of the roadmap and build foundational security primitives while working closely with other teams at Snowflake. As an Anti-Abuse Software Engineer , you will design and build necessary software solutions within a multi-cloud env. across a wide range of problem areas that proactively protect our platform and users from adversarial threats. You will build and scale solution and mitigation frameworks to combat fraud, account takeovers (ATO), data exfiltrations and AI security threats, tackling the most complex engineering challenges of Snowflake’s hyper-growth. We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration. Responsibilities Design, build, and scale security-by-default capabilities that protect Snowflake products across a complex multi-cloud

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Monetization team: Snowflake Marketplace serves as the vibrant hub which enables customers to do more with data. We are building a platform that empowers organizations to seamlessly discover, access, and build with datasets, applications, and AI agents. The monetization team owns the commerce layer of the Snowflake Marketplace — building the end-to-end transactional infrastructure and buyer/seller experiences that power how data and AI products are priced, purchased, and settled across Snowflake's global ecosystem. AS A SENIOR FULLSTACK ENGINEER YOU WILL: Build and own end-to-end full-stack features — from polished React-based checkout and billing UIs to the backend services that process, validate, and settle marketplace transactions at scale Design and implement robust backend APIs and services in Java or Python that handle the lifecycle of commercial transactions: entitlements, metering, invoicing, and payment orchestration Develop reusable, accessible React component libraries and frontend systems that give buyers and sellers clear visibility into usage, spend, and revenue — working closely with design to deliver intuitive experiences Contribute to the reliability, correctness, and observability of high-stakes transactional pipelines — including fraud preventio

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Solution Engineer dedicated to one of Snowflake's most strategically important financial services customers. This is a named-account role: your entire focus will be a single global financial institution across capital markets, banking, insurance, or asset management. You will own the full technical relationship, drive use case expansion across business units, and act as the go-to trusted advisor to CTO, CDO, and engineering leadership within the account. This is a senior-level, high-visibility role with global scope and direct exposure to Snowflake's leadership. AS A SENIOR SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL: Own the end-to-end technical relationship for a single strategic Global Account in financial services, from discovery and technical qualification through proof of concept, technical close, and ongoing expansion Build and deliver compelling demonstrations, solution architectures, and executive presentations that connect Snowflake's platform capabilities to the specific data and AI priorities of financial services buyers Design and lead proof of concept engagements covering risk analytics, regulatory data platforms, real-time fraud detection, customer intelligence, and AI/ML workloads in FSI environments Act as a subject matter expert on fina

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Solution Engineer dedicated to one of Snowflake's most strategically important financial services customers. This is a named-account role: your entire focus will be a single global financial institution across capital markets, banking, insurance, or asset management. You will own the full technical relationship, drive use case expansion across business units, and act as the go-to trusted advisor to CTO, CDO, and engineering leadership within the account. This is a senior-level, high-visibility role with global scope and direct exposure to Snowflake's leadership. AS A SENIOR SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL: Own the end-to-end technical relationship for a single strategic Global Account in financial services, from discovery and technical qualification through proof of concept, technical close, and ongoing expansion Build and deliver compelling demonstrations, solution architectures, and executive presentations that connect Snowflake's platform capabilities to the specific data and AI priorities of financial services buyers Design and lead proof of concept engagements covering risk analytics, regulatory data platforms, real-time fraud detection, customer intelligence, and AI/ML workloads in FSI environments Act as a subject matter expert on fina

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role Paytm Ads is building the next generation of advertising infrastructure by combining high-intent first-party commerce data, AI-driven decisioning, and a scalable programmatic ecosystem. As a PMII / SPM, you will own key components of Paytm's monetization infrastructure, enabling seamless integration with DSPs, SSPs, exchanges, SDK partners and measurement providers. You will build scalable platform capabilities that maximize advertiser demand, improve publisher yield, and expand Paytm's programmatic ecosystem. This role is ideal for someone passionate about solving complex AdTech problems and building products at scale in a fast-moving environment. What You'll Drive Programmatic Ad Stack * Own the roadmap for Paytm's programmatic monetization platform. * Build and enhance capabilities across OpenRTB, auction infrastructure, demand routing and inventory monetization. * Improve platform scalability, latency and auction efficiency. Partner Integrations * Drive integrations with leading SSPs, DSPs, exchanges and demand partners. * Build scalable APIs and onboarding frameworks for external monetization partners. * Work closely with business teams to accelerate partner launches. SDK & Monetization Infrastructure * Own SDK integrations across internal and third-party monetization platforms. * Enable access to premium demand through SDK and server-side integrations. * Improve monetization performance across app inventory while maintaining user experience. Measurement & Attribution * Build integrations with MMPs, DCR providers, fraud detection and measurement partners. * Improve attrib

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-ownership leader to drive growth, retention, and recurring revenue for the soundbox subscription business. The role requires managing the complete merchant subscription lifecycle, including acquisition quality, renewals, merchant engagement, churn reduction, and operational execution. Key Responsibilities - Subscription Growth: Drive merchant onboarding, ensure high-quality acquisition, improve activation-to-paid conversion, and expand the active merchant base. - Retention & Renewals: Improve renewal rates, reduce churn, and build win-back strategies for inactive merchants. - Merchant Lifecycle Management: Own the end-to-end journey, ensure active product usage, and coordinate service support to improve satisfaction. - Revenue Ownership: Drive Monthly Recurring Revenue (MRR), improve collections efficiency, and monitor subscription funnel metrics. - Team Management: Manage field sales and retention teams, monitor productivity, and drive performance reviews. - Analytics & Governance: Analyze churn and activation trends, track performance dashboards, and identify fraud or activation risks. Preferred Skills • Strong analytical and problem-solving capabilities • Hands-on experience with SQL, dashboards, reporting, and business analytics • Expertise in building automated reporting frameworks and KPI monitoring systems • Ability to convert large datasets into actionable business insights and growth opportunities • Experience managing retention, renewals, collections, pricing, or revenue growth initiatives at scale • Strong ownership mindset with a track record of driv

About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Design Manager at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day. You'll work shoulder-to-shoulder with Engineering and Product Management, dig into the data, and use LLM-powered tools alongside traditional design tools. If the LLM powered tools don’t exist yet, you build them. About the Role Trust is the foundation of every interaction on DoorDash. We're looking for a design leader who can define and drive a vision for designing for integrity at scale. In this role, you will join the Integrity organization. You’ll lead a team of designers working across fraud prevention, trust, safety, and compliance — protecting millions of consumers, Dashers, and merchants while keeping the platform seamless and trustworthy. You will report into the Head of Design for our Customer Experience & Integrity organization. This role is hybrid- 1–2 days per week in one of our Design Hubs. You’re excited about this opportunity because you will… Set the technical direction for Design across your product area — decide what gets built, in what order, and why; connect multiple teams around shared platforms so the work compounds instead of duplicating Work on ambiguous problems and turn them into architecture decisions and working systems that teams actually use; earn trust with leadership not through decks, but through prototypes and shipped code that make your point for you Stay close to the code and the craft across multiple projects at once — you're not just reviewing, you're building; the work you ship will move real metrics across the product area

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Senior Architect for Emerging Technologies Experimentation Team with a focus on fraud detection and governance. About the job This position is needed to drive next-generation innovation by designing, prototyping, and implementing forward-looking technical solutions for Twilio’s innovation team. As an Sr Architect, you’ll leverage your depth of technical knowledge, architectural vision, and leadership to pioneer transformative ideas. This high-impact, entrepreneurial role empowers you to shape the future of Twilio, experiment with emerging technologies, and directly influence our trajectory in a competitive tech landscape. You will be the bridge to guide technical decisions that ensure our experiments can be quickly moved to production, if successful. This role is accountable for ensuring they understand Twilio’s enterprise architecture and can help ensure scalability, extensibility in our technical design as well as call

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customers' challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. Stripe Radar is Stripe's fully integrated fraud and risk management platform. The Radar team's mission is to evolve from a best-in-class payment fraud product into a unified risk intelligence platform that protects businesses from all forms of financial loss—from sophisticated payment fraud and account takeovers to first-party misuse and policy abuse. With Radar, businesses can confidently navigate the evolving fraud landscape, accept more good revenue, and focus on growth. What you'll do You'll collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and influencing the product roadmap. You'll develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As subject matter experts, you'll scale the broader organization by creating reusable assets and coaching others on complex high-value opportunities. You'll also run

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Global Intelligence Analyst on the Global Intelligence team, you'll help protect Coinbase, its customers, and the broader crypto ecosystem from illicit activity by interfacing with law enforcement, investigating wrongdoing, and ensuring the highest standard of compliance. This team specializes in blockchain analysis, criminal subpoena responses, and proactive investigations targeting fraud, money laundering, ransomware, darknet markets, account takeovers, and investment scams. You'll evaluate and fulfill legal information requests, conduct on-chain investigations, and serve as the team's primary point of contact for law enforcement requests from Brazil as Coinbase continues to expand in the region. What you'll do: Serve as a point of contact for law enforcement inquiries, including as the DRI for law enforcement requests from Brazil, providing technical assistance and records in alignment with legal and compliance guidelines. Evaluate, process, and fulfill legal information requests (e.g., subpoenas) in a timely manner, determining any risks or sensitivities associated with each request. Conduct blockchain analysis using investigative tools such as Chainalysis, TRM Labs, and Elliptic to trace illicit fund flows and identify criminal typologies. Pursue investigations into criminal activity with oversight from senior investigators, building cases from limited init

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Lead, Senior Decision Scientist serves as a strategic analytics and ideation leader supporting Payment Integrity Affordability initiatives with a primary focus on Fraud, Waste & Error (FWE) and Special Investigations Unit (SIU) programs. This role provides leadership and guidance to a team of Decision Scientists while driving the development, evaluation, and implementation of innovative opportunities that improve affordability outcomes and strengthen Payment Integrity capabilities. The Lead Decision Scientist is responsible for establishing analytical frameworks, managing ideation pipelines, defining success metrics, and identifying cross-functional opportunities that create enterprise value across Payment Integrity programs. Required Qualifications 7+ years of experience in healthcare analytics, Payment Integrity, Fraud, Waste & Error (FWE), Special Investigations, or related healthcare operations. 5+ years of experience leading analytical projects or providing technical leadership within a healthcare environment. Demonstrated experience working with healthcare claims platforms including ACAS, QNXT, HRP, or comparable systems. Experience using SAS, SQL, Python, R, or other analytical and statistical programming languages. Experience performing advanced data analysis, opportunity identification, trend analy

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will: