Front Store Jobs

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. This role requires an in-office hybrid schedule, with 3 days per week in the SF or NY office with preference for NY. We are seeking an experienced Director of Sales Development (Upmarket) to drive pipeline generation and new business acquisition across our Commercial, Enterprise and Strategic segments . This leader will be responsible for a significant portion of our quarterly new business. You’ll lead, develop, and scale a team of 3 Front Line Managers and over ~30 Sales Development Reps, consistently meeting monthly, quarterly, and annual revenue targets. In this role, you’ll have a direct impact on near term outcomes at a high-growth company, while influencing how we build and support our customers' future success. What you’ll do as a Director, Sales Development at Vanta: Build sales development organizations from the ground up: creating playbooks, processes, and outbound motions rather than only inheriting and running existing ones Define and communicate a clear vision for the SDR organization, developing multi-year outbound and pipeline generation strategy aligned to GTM objectives, and evolving the motion as the market shifts Design, document, and operationalize repeatable sales development playbooks; continuously test, measure, and iterate on messaging, sequencing, territories, and workflows Build AI-powered workflows that automate research, prioritization, outreach, coaching, and administrative work, leveraging tools like Nooks, Clay, 6sense, Gong, Outreach, or similar, and thinking in terms of agent orchestration rather than just adding headcount Own ongoing hiring, mentoring, and development of SDR Managers and SDRs,

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Customer expansion is one of Vanta's highest-priority growth levers, and this role sits at the center of it. As the Revenue Enablement Manager supporting Account Management, you'll operate as a strategic thought partner to AM leadership and the broader Revenue organization — designing and leading the programs that make Account Managers more effective, equip them to drive expansion, and help them operate as a unified front with the Account Executive team. This is a high-autonomy role that connects data, business priorities, and cross-functional expertise to directly influence AM performance and expansion outcomes, and you'll be the architect of a consistent, repeatable expansion motion that defines how Vanta shows up across the full customer lifecycle. What you’ll do as a Revenue Enablement Manager at Vanta: Serve as a strategic partner to the Head of Global Account Management and AM leaders, building a deep understanding of the global AM business and proactively identifying where enablement can drive measurable impact. Independently identify performance trends, capability gaps, and organizational priorities by combining data analysis with field insights and stakeholder input, conducting ongoing needs assessments with AM and AE leadership to surface whitespace opportunities and prioritize enablement investments. Shape and maintain the AM enablement strategy and roadmap — including playbooks, skill-based training, and certifications — in alignment with the broader Revenue organization's priorities, accelerating account growth and improving net revenue retention (NRR). Design, launch, and measure strategic enablement programs that

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: We're seeking a Design Engineer to bridge the gap between design and engineering at Replit. In this role, you'll help shape our design system implementation, architect front-end solutions, and ensure seamless user experiences across our platform. You'll be instrumental in creating the technical foundation that allows us to enable anyone with an idea to create apps. You will: Architect and implement complex UI components and systems that balance aesthetics with technical performance Lead the technical implementation and evolution of our design system (Replit UI) Create prototypes to explore new interaction models and validate design concepts Collaborate closely with product designers to bring designs to life with pixel-perfect precision Establish best practices for front-end development and component architecture Mentor engineers on design principles and implementation techniques Develop tools and processes to improve design-to-development workflow Contribute to design reviews with a focus on technical feasibility and implementation Champion accessible, responsive, and performant user interfaces Required Skills & Experience 8+ years of experience in front-end development with a strong design sensibility Expert-level knowledge of HTML, CSS, and JavaScript/TypeScript Deep experience with modern front-end frameworks (React preferred) Strong understanding of design systems and component-based architecture Experience implementing complex UI animations and interactions Proven ability to translate design concepts into production-ready code Strong communication skills to effectively collaborate with both design and engineering teams Experience with accessibility standards and best practices Bonus Qualificati

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Disputes and Chargeback Program Manager at Replit, you’ll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions across the Support organization. This includes areas such as privacy requests, DMCA and intellectual property claims, law enforcement requests, and abuse appeals. You'll own Replit's disputes and chargeback function end-to-end: from the individual case in front of you to the policies, playbooks, and automation that let it hold up as we scale to millions of users. This role combines strategic ownership with hands-on execution: you'll determine dispute and chargeback strategy, and build the systems that make those decisions repeatable at scale, working closely with Engineering, Legal and Finance. In this role you will… Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and how to represent, gather evidence, and respond within network deadlines. Design and maintain the policies, decision trees, and SOPs that govern how disputes and chargebacks are handled. Define the key metrics, health targets, and goals for the disputes program and track performance against them, reporting to leadership. Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes. Partner with Engineering and Support Operations to automate manual parts of the wor

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. What You’ll Do Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required Skills & Experience 4+ years in technical support, developer support, or systems engineering. Professional fluency in English and Japanese, both written and verbal. Experience providing rapid-response support to high-value or enterprise customers. Strong debugging skills with JavaScript, Python, or similar languages. Excellent written and verbal communication unde

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for an experienced senior front-end engineer to join us in building The New Relic One! The platform will be used by your coworkers throughout the company and will help make their lives—and the lives of the customers they work with—easier and more enjoyable each and every day. Some of the problems we work on involve frontend APIs to interact with the internal framework, extensible architecture solutions, UI components, deal with modern frameworks and libraries such as ReactJS, and automation using tools such as Jenkins. What you'll do Select the best frameworks and tools needed to do the job quickly, while also optimizing for codebase stability, product stability, and target use case growth. Produce highly performant and flexible CLI using modern Typescript and software development techniques in collaboration with other team members. Find and identify opportunities to automate repetitive tasks that are made by developers on a daily basis. Collaborate with other UI engineers across the company to learn from others and to ensure you stay up to date on the company's UI best practices. Learn and improve your skills to continuously push us to deliver higher-quality tools and improve the UI team's workflows. This role requires Solid experience working with modern JavaScript environments. Familiarity with modern development and build tools such as eslint, docker, babel, and webpack. Experience with front-end JS testing tools and a comprehensive understa

Are you eager to explore a career in HR? Datadog is scaling, and we are committed to investing in our people. If you are looking to get a ground floor experience in supporting a high-growth tech company as it scales, this is the place to be. You’ll be heavily involved in all things that make it possible for our employees to do great things here contributing to our success. You will have the opportunity to learn and grow from great mentors and will provide front-line support to drive the success of key People initiatives. You will be a trusted member of the global People Team and instrumental in driving efficiency and organization in your day-to-day support. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Serve as the first point of contact for employee questions received through the People Services Center, triaging when necessary. Own the administrative execution of new hire onboarding and offboarding. Own all aspects of maintaining employee changes and data throughout the full employee life cycle including employee changes in the system, organizational updates, job change letters, and audits. Champion collaborative cross functional relationships with Recruiting, IT, Payroll, and hiring managers to ensure a successful hiring process and engaging onboarding experience for new hires. Organize and maintain internal documentation and perform regular audits to ensure accuracy and completeness. Develop and regularly maintain internal knowledge base resources to empower employees to be self-directed and successful. Ensure compliance with company policies and procedures, local, state, and regional regulations. Coordinate and support new hires during the entire onboarding process, ensuring a smooth transition for each new hire Assist with salary and s

Datadog is seeking a Senior People Business Partner (PBP) to work closely with business leadership and our People team to help support our growing cross-functional team in our Tokyo office. This position will work closely to support the needs of our go-to-market (GTM) team members in Japan while working strategically on all People programs and initiatives. Datadog has had exponential growth year-over-year and has no plans to stop - so there is a lot to learn from and contribute to our rapidly scaling team. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as regional PBP for all employees in Japan across a variety of pre-sales, post-sales and related GTM support teams; represent our global PBP team to partner on the front line with all employees and leadership in Datadog’s Tokyo office Advise, coach, and influence management on all things people-related, including: performance management, coaching, career pathing, employee relations, compensation, organizational development & scaling, training, culture, inclusion, employee engagement Maintain close partnership with departmental PBPs to collaborate on critical needs and change management Consult with the appropriate People Center of Excellence (COE) team to gather their expertise to provide input on program design to enhance the employee experience Build, advise and consult on People policies, guidelines, and programs with employee base, in collaboration with COE colleagues Provide analysis and consulting to leadership to drive data-driven people decisions and implementation of best practices Assess employee development needs, make recommendations, and implement appropriate solutions aligned with the organization’s broader strategy Handle complex global employee relations issues, w

We are seeking a visionary Answer Engine Optimization Lead to spearhead our Large Language Model (LLM) and AI platform visibility strategy (e.g., ChatGPT, Claude, Google AI Overviews, Perplexity). Reporting into the Director of Marketing Acquisition, this role will be responsible for expanding our brand authority, maximizing developer mindshare, and driving new customer acquisition by optimizing MongoDB’s presence within LLM and answer engine responses. If you thrive at the intersection of technical content architecture, structured data, community advocacy, and AI-era discovery—and you want to lead a team on the front lines of defining the next wave of search experience optimization—this is a critical leadership role designed to accelerate target audience awareness and Product-Led Growth (PLG). This role will be based remotely in the United States. Key Responsibilities Define & Execute AEO Strategy: Design and own MongoDB’s global LLM visibility growth initiatives. Develop and execute strategies focused on increasing the citation share, sentiment, and accuracy of MongoDB across various technical developer audiences and agentic AI models Team Leadership: Oversee and scale a high-performing team of SEO, AEO, and content optimization professionals, fostering a culture of rapid experimentation in the AI search space Technical Information Architecture: Collaborate with Product, Engineering, and Documentation teams to optimize MongoDB’s digital footprint for LLM crawlers. Impose best practices for structured data, schema markup, knowledge graphs, and API/documentation accessibility to facilitate flawless RAG (Retrieval-Augmented Generation) ingestion UGC Response & Community Advocacy: Coordinate a multi-team framework (including Developer Relations and Support) to ensure timely, high-quality, and LLM-friendly insights are present on critical developer watering holes (e.g., Reddit, Stack Overflow, GitHub, Wikipedia). Leverage "build in public" tactics to organicall

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Why MongoDB is a fantastic place to work and build your career Be a part of the company that’s reinventing the database, focused on innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with talented people around the globe Learn, contribute, and make an impact on the product and community Cool things you’ll do Our Cloud Associate TSE 1’s form the front line of our cloud support team, directly responding to questions from our customers on areas such as connectivity, the availability of the Atlas service and questions about the UI or platform features. You will also be working with our engineering teams to escalate more complex customer problems. It's crucial that you ensure that questions are answered quickly and accurately and that our customers get the help they need, regardless of who provides the answers in the end. Our team combines their MongoDB expertise with passion, initiative, teamwork and a great sense of humour to help our customers to be successful with MongoDB around the globe. If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you. Responsibilities Associate TSE 1’s will be successful in this role when they can execute the following strategic tasks/responsibilities Customer Service: Provide an unparalleled customer experience Investigate customer’s technical issues to find solutions, discover and report bugs Review and test new features before they are publicly available Following the successful completion of the probationary period, the candidate ​may be required to work a Tuesday-to-Saturday schedule, with Sundays and Mondays designated as weekly days off. What we’re looking for We consider all candidates with an eye for those who are self taught, curious, and multi-fa

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Required Skills: 9+ years in Python and its libraries (e.g., Pandas, Boto3) for data manipulation, ETL processes, and developing serverless functions to interact with foundational AI services on platforms like AWS Bedrock . 6+ years with modern front-end frameworks (e.g., React, Next.js, TypeScript), and an ability to collaborate effectively with Product & Design. Deep hands-on experience with AWS solutioning , including designing and deploying production applications using core services such as AWS EC2, AWS Lambda, Amazon S3, Amazon RDS, and API Gateway . Familiarity with Infrastructure as Code (IaC) tools like CloudFormation or Terraform is essential. Proven experience building and deploying production-grade AI applications and services. Experience with agentic frameworks like LangChain, LangGraph, and LangSmith is a strong plus. Strong background in building distributed systems, microservices, and resilient APIs (REST/GraphQL) on cloud platforms (AWS/GCP/Azure). Demonstrated ability to influence technical strategy and lead architecture decisions across global teams. Excellent communication skills with experience working effectively across time zones and cultures. Working experience with foundational AI services, with a desire to use a unified platform like AWS Bedrock for Generative AI development and deployment Education and Certifications A Bachelor’s degree in Computer Science, Information Systems, or equivalent years of industry experience AWS cl

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Software Engineer (Full Stack - Backend) Staff Software Engineer The Product Auth0 is a developer-friendly identity platform designed by developers, for developers, simplifying authentication and authorization for more than 100 million daily logins worldwide. Within this global platform, our team drives two of Auth0’s most critical, high-impact surfaces: The Manage Dashboard: The definitive front door for developers and enterprise administrators worldwide. It is the control center where our customers configure critical identity policies, manage complex organizations, and monitor active threat intelligence. The Auth0 Marketplace: Our rapidly expanding extensibility ecosystem. The Marketplace allows customers to seamlessly discover and install third-party integrations - such as security monitoring, consent management, and database connectors - to dynamically customize their identity pipeline. The Role As a Staff Engineer on this team, you will not just write code; you will own the technical strategy, architect highly resilient frameworks, design developer-friendly APIs, and mentor a high-performing team of engineers. Your architectural ownership will span the entire stack - from the React-based frontend down through our Node.js/Go services, robust operational pipelines, and PostgreSQL databases. What You Will Do: Product Ownership: Lead the technical lifecycle of your team’s products, ensuring they are robust, secure, and performant from the frontend to

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase’s Consumer Engagement and Experience (CEE) Surfaces team owns the front door to support for millions of customers: help.coinbase.com, social support, and Athena, the knowledge platform used by CX agents. We are rebuilding these experiences to be AI-native, with retrieval, generation, and agentic resolution at the core. We’re hiring an Engineering Manager to lead and scale the team responsible for these surfaces. You’ll set technical strategy and 12-month direction for AI-assisted self-service support, improving automated resolution quality and customer satisfaction while meeting Coinbase’s standards for safety, privacy, reliability, and cost. What you’ll do Lead a high-ownership engineering team building Help Center, social support, and agent knowledge experiences. Own end-to-end delivery of self-service discovery, conversational and agentic resolution, intelligent routing, escalation, and human handoff. Define architecture for secure, reliable, scalable systems spanning search, knowledge retrieval, chat orchestration, CRM, and ticketing integrations. Establish evaluation harnesses, quality metrics, feedback loops, and safeguards for accuracy, groundedness, privacy, and safety. Partner with Product, Design, CX Operations, Data, Compliance, Legal, Privacy, and Security on roadmaps, metrics, and execution. Evaluate build-versus-buy options and operationalize t

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Payments Platform is at the front door of Coinbase’s financial ecosystem. Our mission is to move old money into crypto and power financial access and payments for the crypto economy globally. As the bridge between the traditional financial world and the crypto economy, we build and operate the fiat on- and off-ramps and payment services that let Coinbase’s customer-facing products deliver reliable, seamless payment processing and connect customer fiat funds into crypto. We’re seeking a deep technical leader to define the engineering vision for Payments, shape architectural cohesion across our global payment rails and funds-flow systems, drive platform-level reliability and cost efficiency, and lead the next evolution of how fiat moves into and out of Coinbase. What you’ll be doing (ie. job duties): Define and drive the multi‑quarter technical strategy for Payments, spanning rails, orchestration, and transfers, to support new products, geos, and significant growth in payment volume. Architect and evolve the core Payments platform (rails integrations, routing, and funds-flow services) for high availability, low latency, and cost efficiency at global scale. Lead end‑to‑end design and rollout of large, cross‑team initiatives (e.g., new global rails, decomp/migrations, resiliency programs), breaking high ambiguity into clear milestones and measurable outcomes. Set and enf