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General Merchandise Team Leader Jobs

957 active opportunities · Updated for October 2026

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Explore current general merchandise team leader jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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OpenAI
📍 Australia• Full-time• Remote
1mo ago

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government (OAI4G) helps public-sector institutions understand, adopt, and deploy highly capable AI products in support of their missions. The team brings together Sales, Solutions, Partnerships, Technical Success, Legal, Security, Policy, Global Affairs, and other cross-functional partners to help governments use AI responsibly and effectively. As part of OAI4G’s International Public Sector team, you will help public institutions in Australia and New Zealand (ANZ) and APAC translate frontier AI into secure, compliant, mission-aligned outcomes. We work across varied procurement, regulatory, security, sovereignty, and commercial environments, while maintaining a consistent commitment to safety, reliability, and public benefit. About the role We are seeking a senior Account Director (AD) to lead OpenAI’s public-sector work across ANZ, with a wider remit to develop selected priority opportunities across APAC. ANZ will be the centre of gravity for the role: you will build trusted relationships with government leaders, develop and execute account strategies, create and close complex opportunities, and help customers move from initial interest to successful adoption. This is a full-cycle, highly cross-functional sales role that combines technical understanding, strategic vision, partnership management, and value-driven execution. You will work with senior government, operational, technical, procurement, policy, and security stakeholders to identify high-impact AI use cases and translate them into credible commercial and deployment pathways across the OpenAI Platform API and Codex and ChatGPT Enterprise. You will also be an accountable customer leader after signature, working alongside specialist delivery and technical teams to keep customer outcomes, milestones, adoption, risks, and executive alignment on track. The role requires excellent judgement, exec

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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We serve a diverse audience of users who are already using ChatGPT daily in their lives and work. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role We’re looking for a Product Design Manager to lead a team focused on consumer growth. You’ll manage and develop a team of eight or more product designers working across the customer journey—from discovery and onboarding through activation, engagement, retention, and expansion. This is a design leadership role centered on building an exceptional team, setting direction, and maintaining an extraordinarily high bar for craft. You’ll create the conditions for designers to do their best work, helping them navigate ambiguity, make thoughtful product decisions, and ship cohesive experiences at scale. You’ll partner closely with leaders across product, engineering, data science, research, content design, and go-to-market functions. You’ll combine deep design judgment with strong business acumen, ensuring the team’s work advances user needs, product quality, and sustainable business outcomes. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead and grow a high performing team of product designers, giving them the clarity, feedback, and support they need to do their best work. Keep the craft bar high, helping the team turn complex problems into experiences that feel simple, intuitive, and cohesive from end to end. Set a clear design vision for how people discover, adopt, and continue getting value from our products. Decide where the team should focus, match people to the right op

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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Business Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence by developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst core business audiences. The Strategy & Operations function supports Business Marketing with operating models and cadences; strategic planning; portfolio, resource, and investment management; measurement and organizational learning that empower our teams to move at pace with clarity and confidence. About the Role We’re looking for a Resource Manager that will put the right work in the right place, with the right people, at the right level of effort. Creative work is where the portfolio becomes real. You will work closely with creative teams, integrated marketing, product marketing, agencies, regional teams, and leadership to ensure high-priority work has a realistic path forward. You will create clarity for teams on how to move fast, using intuitive and simple processes rather than adding complex systems or bureaucracy. This role owns the front door to business creative and integrated marketing work: intake, triage, prioritization, routing, staffing, and capacity planning across product campaigns, line-of-business motions, integrated marketing programs, launches, regional requests, and one-off asks. Because of that, this role requires a strategic thinker who applies rigor and judgment to every new idea. You will independently assess what matters most, clarify the real need behind the ask, and determine whether work should be grouped into an existing campaign, routed to another team, self-served, supported by an agency or contractor, deferred, or declined. This role may be based in San Francisco or performed remotely, subject to approved hiring locations and recruiting guidance. In this rol

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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Business Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence by developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst core business audiences. The Strategy & Operations function supports Business Marketing with operating models and cadences; strategic planning; portfolio, resource, and investment management; measurement and organizational learning that empower our teams to move at pace with clarity and confidence. This is a hybrid role, based in San Francisco Bay Area (preferred) or New York City three days a week. About the Role Business Marketing moves quickly, and this role sits close to the work. We’re looking for an analytical, highly collaborative Business Operations Manager who can turn a complex marketing budget into better day-to-day decisions. You will partner with marketing leaders, Strategic Finance, Procurement, Data Science, agencies, and regional teams to plan and pace spend, manage commitments, answer urgent questions, and translate investment data into clear actions. This role is not for someone who prefers back-office operations. You will be embedded in the business, understand what teams are trying to achieve, and help them move faster with confidence. You will run the operating rhythm for budget administration across a global, highly matrixed team: maintaining a trusted view of allocations, POs, contracts, actuals, forecasts, and risks; reconciling inputs across different marketing functions, regions, and shared services; and surfacing tradeoffs for leadership and Strategic Finance. You will also partner with Data Science to better connect spend to outcomes, lead useful ad hoc analysis, and build AI-enabled tools and workflows that take the friction out of budget management and make th

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1mo ago

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the ChatGPT Ads team is building advertising products that help businesses reach customers in useful, trusted, and responsible ways. The Ads Strategy, Planning, and Operations team is responsible for building the operating foundation for OpenAI’s advertising business: GTM systems, segmentation, coverage, planning, forecasting, business rhythms, sales programs, incentives, and scalable execution across advertisers, agencies, partners, resellers, and internal teams. This team sits at the intersection of Sales, Product, Engineering, Finance, Legal, Policy, Marketing, Partnerships, and Customer Success. About the role We’re looking for a Reseller & Ecosystem Programs Lead to build the ChatGPT Ads reseller program from the ground up and design ecosystem programs that accelerate advertiser adoption, partner productivity, and revenue growth. This role will define how OpenAI works with resellers and ecosystem partners across the Ads business: who we partner with, what motions they own, how they are enabled, how performance is measured, and how incentives should work. The ideal candidate has built reseller, channel, partner, or ecosystem programs in digital advertising, media, adtech, marketplace, or platform businesses and knows how to balance growth, control, customer experience, and platform integrity. In this role, you’ll: Design and build the ChatGPT Ads reseller program, including partner segmentation, eligibility criteria, commercial model, operating model, onboarding, governance, and performance management. Define the role of resellers and ecosystem partners across customer acquisition, activation, spend growth, market expansion, support, and scaled coverage. Develop partner coverage and engagement models across advertisers, agencies, resellers, outsourced sellers, and other ecosystem participants. Partner with Sales, Partnership

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OpenAI
📍 Japan• Full-time• Remote
1mo ago

About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Tokyo . In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own consumption and contracted revenue targets while managing revenue fo

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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The API Platform turns frontier research into reliable capabilities that developers use to build transformative products and services for people around the world. API Safety's goal is to ensure safe deployment of frontier models in the API. We design APIs and systems that help developers share usage context, understand safety events, and apply safeguards tailored to the risk profile of the applications they are building. This work is critical to our frontier model launches and partners closely with teams across API, Integrity, and Safety Research. About the Role We're looking for product-minded software engineers to join a team that is addressing emerging risks at the frontier of model development while building novel solutions for real-world AI deployment. The day-to-day work ranges from solving production challenges to designing new product experiences and safeguards. The right candidate is comfortable balancing tradeoffs across developer experience, latency, reliability, and risk. In this role, you will: Design and build dashboards and APIs for safety controls and customer-facing observability. Develop scalable systems that extend trusted safety capabilities to new use cases, customers, and deployment environments. Partner with Safety Research and Integrity to build safeguards that mitigate emerging risks. Be responsible for the availability, latency, and scalability of safeguards across high-volume API traffic. Own projects from technical design and implementation through launch and ongoing iteration, while raising the team’s engineering standards Your background might look something like: 7+ years of professional experience, excluding internships, in backend, infrastructure, platform, or product engineering roles. A track record of designing, building, and operating production backend services, developer-facing APIs, or distributed systems. Strong s

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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking an Electrical Engineer to build and own the electrical backbone of our robotic actuator dynamometer and test infrastructure. You will design, integrate, and operate the load motor drives, power distribution, instrumentation wiring, DAQ interfaces, and safety systems that make high-performance robotic actuator testing repeatable, safe, and scalable. This role spans hands-on lab execution and system architecture: selecting and commissioning power electronics, designing robust test-cell electrical systems, bringing up sensors and DAQ, and partnering with mechanical and software engineers to turn robotic actuator hardware into trustworthy data. In this role, you will Own the electrical architecture of dynamometer and actuator test cells, from mains distribution and protection through load motor drives, braking, and auxiliary power. Specify, integrate, commission, and tune motor drives and load machines for robotic actuator torque, speed, efficiency, thermal, and durability testing. Design power distribution, grounding, shielding, cable routing, and connectorization for high-current, high-voltage, and low-level measurement systems. Integrate torque, position, speed, temperature, voltage, current, vibration, and other instrumentation from robotic actuators into DAQ and control systems. Develop electrical schematics, wiring diagrams, panel layouts, harness documentation, and test-cell interface definitions. Build, debug, and maintain test-cell electrical hardware, rapidly diagnosing noise, EMI, grounding, drive, sensor, and power-q

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OpenAI
📍 Singapore• Full-time• Remote
1mo ago

About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Singapore . We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own con

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OpenAI
📍 Seoul• Full-time• Remote
1mo ago

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a ~dozen key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, fina

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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creator Marketing team supports that mission by helping people understand and explore valuable uses of AI through trusted, credible voices. We work across OpenAI to develop creator programs grounded in usefulness, authenticity, and measurable impact. Our work spans product education, launches, storytelling, community engagement, and ongoing partnerships that help bring OpenAI’s products to life for a range of audiences. About the Role We’re hiring a Partnerships Marketer to develop and scale creator programs for technical and professional audiences. This person will build relationships with credible voices who can help people understand, evaluate, and meaningfully use OpenAI’s products. You will partner closely with teams across Marketing, Product, Communications, Developer Experience, Growth, and go-to-market functions to translate complex capabilities into clear, engaging, and useful creator-led content. This is a hands-on role for someone who understands how technical audiences discover and adopt new tools and who can lead creator programs from strategy through execution and measurement. You will help define the audiences, partnerships, content approaches, and operating systems required to build a trusted and effective creator ecosystem. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop and execute creator strategies that help technical and professional audiences understand and engage with OpenAI’s products. Partner with Social, Product, and Developer Experience to translate launches, API updates, and technical workflows into high-signal social content for developer audiences, including posts, threads, short videos, and creator-ready assets. Help shape launch and sustained-content plans across owned developer channels

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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a TPM to drive development and integration of a range of sensor systems for robotics. This role will drive cross-functional alignment across requirements, engineering design, integration, validation, manufacturing, supply chain, and release processes, helping turn complex sensor-system needs into clear plans, decisions, and milestones. Location and in-person expectations: This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive requirements alignment across engineering design, integration, testing, and validation for camera modules, LiDAR, IMUs, RADAR, proximity sensors, audio components and the systems they interact with. Coordinate the integration of modules including electrical, mechanical, harnessing, and software interfaces with the full robotic system with deep understanding of timelines to drive the respective PCBAs, enclosures, build and test fixtures, connectors and cables. Establish effective cadences for technical reviews, BOM readiness, change management, production releases, approvals, and decision tracking. Align harnesses, fasteners, assembly fixtures, test fixtures, and documentation so cross-functional teams can execute against a clear plan. Lead validation planning around functional, reliability, NVH failure modes, including testing needs, schedules, and exit criteria. Partner with manufacturing and supply chain to manage handoffs, lead times, dependencies, and production readiness. Drive tradeoff decisions across cost, qua

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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a Technical Program Manager to own actuator development and integration from system goals through production readiness. The actuator program spans mechanical, electrical, firmware, harnessing, controls, test, reliability, manufacturing, and supply chain, and needs a TPM who can turn cross-functional decisions into clear scope, executable milestones, and timely decisions. In this role, you will help the team converge on the right technical plan, surface risks early, and deliver reliable actuator systems on schedule. This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive actuator programs end-to-end, aligning scope, milestones, interfaces, dependencies, and exit criteria across engineering teams. Drive scope lock and technical convergence for sprints, MVPs, and stretch goals while connecting component decisions to system performance. Coordinate actuator development across motors, gears, sensing, electronics, and firmware, and align the electrical and mechanical interfaces that connect actuators to the broader robot. Lead validation planning from early prototypes through engineering validation, reliability testing, and production readiness. Drive tradeoff decisions across cost, quality, performance, schedule, and lead time by collaborating cross-functionally and quantifying impact to meet program deliverables. Establish effective mechanisms for technical reviews, change control, design releases, decision tracking, and manufacturing readiness.

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About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the ChatGPT Ads team is building advertising products that help businesses reach customers in useful, trusted, and responsible ways. The Ads Strategy, Planning, and Operations team is responsible for building the operating foundation for OpenAI’s advertising business: GTM systems, segmentation, coverage, planning, forecasting, business rhythms, sales programs, incentives, and scalable execution across advertisers, agencies, partners, resellers, and internal teams. This team sits at the intersection of Sales, Product, Engineering, Finance, Legal, Policy, Marketing, Partnerships, and Customer Success. About the role We’re looking for a Reseller & Ecosystem Programs Lead to build the ChatGPT Ads reseller program from the ground up and design ecosystem programs that accelerate advertiser adoption, partner productivity, and revenue growth. This role will define how OpenAI works with resellers and ecosystem partners across the Ads business: who we partner with, what motions they own, how they are enabled, how performance is measured, and how incentives should work. The ideal candidate has built reseller, channel, partner, or ecosystem programs in digital advertising, media, adtech, marketplace, or platform businesses and knows how to balance growth, control, customer experience, and platform integrity. In this role, you’ll: Design and build the ChatGPT Ads reseller program, including partner segmentation, eligibility criteria, commercial model, operating model, onboarding, governance, and performance management. Define the role of resellers and ecosystem partners across customer acquisition, activation, spend growth, market expansion, support, and scaled coverage. Develop partner coverage and engagement models across advertisers, agencies, resellers, outsourced sellers, and other ecosystem participants. Partner with Sales, Partnership

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