Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align with the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements • Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners • Identify and a
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Global Process Safety Engineer in Dublin
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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Associate Technical Success Manager will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform. You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction. What you'll do Guiding Customer to Initial Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices. Monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels. Through value-based activities, TSMs will plan and proactively drive consumption and usage across our customer accounts. Their actions will improve customer experience with the New Relic platform, increasing adoption and consumption. Owning User Success through Training and Enablement: Lead personalized training sessions and create resources like documentation, videos, and articles to empower users to f
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: Are you driven by the challenge of turning complex operational processes into seamless, high-performing systems? New Relic is looking for a Senior Revenue Operations Manager to own the technical and automation engine behind our Go-To-Market (GTM) organization. As part of the GTM Planning & Process team, you will sit right at the intersection of business strategy, field execution, and cutting-edge technology. You will serve as a strategic partner across our revenue organization, eliminating operational friction, scaling systems, and building solutions that directly impact our growth trajectory. What You'll Do: GTM Strategy & Automation: Drive the GTM technology roadmap (including Salesforce, Clay, and Salesloft). You will pilot emerging AI capabilities and transform manual steps into efficient, automated workflows. Technical Execution & Quality: Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specs, and UAT testing plans. Data Governance & Analytics: Define key system-level performance metrics, build automated dashboards, and collaborate with Data & Analytics to maintain a trusted source of truth. Enablement & Change Management: Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies. Cross-Functional Alignment: Work closely with Marketing, Sales Operations,
We are seeking passionate and driven individuals with a strong foundation in computer science to join our team. In this role, you'll have the opportunity to design, build, and test software that enhances MongoDB products while solving complex technical challenges. You’ll collaborate with cross-functional teams, balance innovation with delivery, and contribute to features that empower our global community of users. Join us in a supportive and inclusive environment that values your unique perspective and fuels your growth. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What we are looking for in you In the process of receiving or having received a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field Recent graduates (including Summer 2026) or professionals with up to 18 months of experience. Have a foundation in computer science theory, with competencies in data structures, algorithms, and software design Proficient in one of our commonly used languages which include C++, Go, Ruby, Python, Java, Javascript, Node.js, or comparable high level programming languages Experience writing and testing software whether as part of an internship, in a personal project, in a coding competition, or for research What you'll find at MongoDB Writing and testing software in commonly used high level programming languages, such as C++, Go, Ruby, Python, Java, Javascript, Node.js Identifying, designing, testing, and supporting new features in MongoDB products, particularly utilizing competencies in data structures, algorithms, and software design Leading software projects that help users maintain and understand their MongoDB deployments Solving problems with context in mind, balancing the needs of the team with the desire to get to the bottom of issues Maintaining a balance between delivering software and performing research and development Working closely with cross functional teams to create end user fea
MongoDB is seeking a Senior Manager, Financial Planning and Analysis (FP&A) to help build our global Corporate FP&A team. We’re looking for a Senior Manager who will work closely with senior finance leadership and play a critical role in shaping and managing the global forecasting and planning process. You communicate clearly and are able to successfully juggle multiple priorities. You are a driven self-starter who is able to work with senior leadership comfortably, takes tasks from start to finish and someone who enjoys working in a fast-paced, challenging environment. You are responsive and adapt quickly to change, embrace challenges and champion the advancement of analyses, financial planning tools, systems, and controls. The working model for this role is flexible. We are open to fully remote or hybrid in-office/remote in our Dublin offices. Responsibilities: Planning Systems & Financial Models: You’ll build stuff. Partner with the IT, People, & Finance teams to help modernize/automate our forecasting and planning tools. We’re on a multi-year journey to improve our financial systems and you’ll play a key role in defining requirements and implementing solutions for FP&A, while improving our recent migration to the Pigment financial planning system AI Automation: You’ll supercharge and standardize how we’re using AI across the FP&A team Forecast Coordination & Consolidations: You’ll bring order to a fast-moving planning ecosystem. Manage the company’s planning process/calendar and corporate-level forecast consolidation. This includes owning the planning calendar, and clearly communicating timelines, deliverables, and expectations with all planning stakeholders. You’ll also own the forecast reconciliation process to have a pulse on how the business is performing Management Reporting: You’ll tell stories (financial ones). Develop reporting to summarize data and facilitate decision-making for senior management including the CEO, CFO,
Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how
Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! What you’ll do Responsibilities Identify high-potential businesses, verticals and markets, and develop and execute outbound strategies to bring them to Stripe Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings Develop and lead campaigns from idea-generation t
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As an Enterprise CSM, you’ll partner with our largest and most complex enterprise customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their teams to guide them through their AI Agent transformation with Fin — as both a Customer Agent and a Service Agent — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their customer and support operations — and to achieve strategic outcomes aligned to their business goals. What will I be doing? Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors across a focused portfolio of high-value enterprise accounts. Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, pre
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role: We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in Dublin. We use a hybrid work model of 3 days in the off
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Security Incident Response team is responsible for triaging and assessing the severity of incoming security alerts, responding with initial containment measures and escalating as needed to incident responders for further investigation and resolution. They analyze a variety of data sources to identify potential threats, collect requirements for operational enhancements to detection and response systems, and generally scale security processes. From external attacks to insider threats, our goal is to respond with speed and precision, remediate, and support the incident postmortem process. The team is distributed globally and regularly coordinates with stakeholders in North America, Europe, and Asia. What you’ll do You will leverage your security incident response experience to improve capabilities at Stripe. You will manage and coordinate the entire incident response process, developing and implementing incident response plans, conducting risk assessments, establishing procedures, leading workstreams, and ensuring timely and effective resolution. You will also act as incident commander, collaborating with various internal stakeholders, performing post-incident analysis and reporting, and making continuous improvements to Stripe’s security engineering and incident response function. Responsibilities Lead and coordinate security incident response activities and workstreams as the incident response manager (IRM) Analyze and inv
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Dublin or London for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segme
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed
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