Global Senior Manager Of Benefits Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Operations Manager for Coinbase Bermuda (CBBM and CBSL), you'll report to the Chief Operating Officer and help run all aspects of our Bermuda operations, from product and regulatory operations to service delivery, technology, and outsourcing oversight. The Operations team drives country-level growth initiatives that align Coinbase Bermuda's business plans to our global strategy. You'll own operational execution across critical business areas and work directly with regulators, banking partners, and cross-functional teams to ensure our Bermuda entities operate with resilience and in full regulatory compliance. What you'll do: Own the oversight and management of operational functions within CB Bermuda and outsourced to intragroup or third-party entities, including implementing policies, managing SLA frameworks, and ensuring delivery in line with Bermuda regulations and contractual obligations. Build and maintain supervision frameworks across critical business areas of Coinbase Bermuda, ensuring alignment with both regulatory requirements and operational best practices. Lead the establishment of operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers to uphold business continuity. Partner with internal and external stakeholders, including banking

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Compliance organization manages regulatory obligations across products, operations, and growth — spanning transaction monitoring, sanctions screening, regulatory change management, and exam readiness across 60+ global entities. This role sits directly inside the Office of the CTO, embedded as a founding engineer within Compliance. You'll identify high-value workflow opportunities, rapidly prototype solutions using Coinbase's existing AI platform, and drive measurable adoption of AI tooling across the Compliance org. You'll be the connective tissue between Compliance stakeholders and the engineering teams who maintain Coinbase's AI platform, acting as advocate, translator, and builder in one. What you'll do: Embed with Compliance leadership and frontline teams to surface the automation opportunities with the greatest business leverage — developing ground-level understanding of workflows like transaction monitoring, sanctions screening, regulatory change management, and exam preparation. Prototype quickly and pragmatically using Coinbase's existing AI platform as the default foundation before recommending net-new builds. Own the Compliance automation roadmap in partnership with the Chief Compliance Officer and Compliance leadership, translating complex regulatory workflows — case resolution, trade surveillance, risk assessment, policy management — into engin

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Director of Premium & Wealth, you'll lead, scale, and deliver white-glove service for Coinbase's highest-value customers, including high-net-worth individuals, VIPs, and prosumers. You'll own the end-to-end Premium & Wealth operation globally, driving customer satisfaction, retention, and loyalty while building a high-performing organization of concierges, specialists, and supervisors. This role serves as the Head of our Charlotte, NC Center of Excellence and reports directly into CX leadership. What you'll do: Own the strategic vision and execution for Premium & Wealth, maximizing CSAT, retention, and revenue across Coinbase's highest-value user segments Lead 24/7 global operations including SLAs, backlog management, DSAT recovery, and regulatory guardrails for high-stakes cases involving funds at risk, large AUC, and complex trading disputes Partner cross-functionally with CX Strategic Programs, CX Intelligence, Sales, Compliance, Legal, and Risk to resolve executive escalations, accelerate product adoption, and drive VIP engagement Drive operational compliance across trading workflows, client suitability, execution quality, and complaint resolution in close partnership with Trading leadership and Compliance Build, mentor, and develop a high-performing global organization of Concierges, Premium Inbound Specialists, and Supervisors, fostering a cu

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an HR Business Partner on the People team, you'll partner with one or more functional leadership teams to translate business strategy into people and org strategy. You'll own the full HRBP lifecycle for your client groups, from org design and performance management to employee development and retention, using data and sound judgment to directly influence how Coinbase scales. What you’ll do: Own people programs and strategies for your client group, including performance management, compensation, talent development, engagement, and retention Partner with functional leaders on org design, workforce planning, and people strategies that support business objectives at scale Lead coaching and counsel for leaders on professional development, career pathing, leveling, change management, and sensitive people situations Drive data-informed people insights by analyzing trends and translating them into actionable recommendations for leadership Build and apply HR policies with an eye toward compliance and risk reduction, managing employee relations issues across global teams Strengthen cross-functional partnerships across People Team COEs to ensure cohesive delivery of people programs Required Skills and Experience: 8+ years in Talent Management, Organizational Effectiveness, Recruiting Leadership, Talent Strategy & Operations, Consulting, Chief of Staff, or HR, with

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Operations Manager for Coinbase Bermuda (CBBM and CBSL), you'll report to the Chief Operating Officer and help run all aspects of our Bermuda operations, from product and regulatory operations to service delivery, technology, and outsourcing oversight. The Operations team drives country-level growth initiatives that align Coinbase Bermuda's business plans to our global strategy. You'll own operational execution across critical business areas and work directly with regulators, banking partners, and cross-functional teams to ensure our Bermuda entities operate with resilience and in full regulatory compliance. What you'll do: Own the oversight and management of operational functions within CB Bermuda and outsourced to intragroup or third-party entities, including implementing policies, managing SLA frameworks, and ensuring delivery in line with Bermuda regulations and contractual obligations. Build and maintain supervision frameworks across critical business areas of Coinbase Bermuda, ensuring alignment with both regulatory requirements and operational best practices. Lead the establishment of operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers to uphold business continuity. Partner with internal and external stakeholders, including banking

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As Counsel, Commercial on the Institutional Legal team, you'll provide hands-on legal support for Coinbase's institutional products across UK and international markets, covering prime brokerage, exchange, trading, custody, derivatives, and financing. The team is a small, highly experienced group of lawyers from traditional finance and fintech backgrounds, working with banks, brokers, hedge funds, market makers, and other professional trading clients. You'll own the commercial legal work that enables Coinbase to build and scale first-of-a-kind institutional products at the intersection of crypto and traditional global markets. What you'll do: Negotiate highly tailored agreements with strategic partners and sophisticated counterparties in the finance, payments, and digital asset space, including prime brokerage, lending, and derivatives documentation. Own full product life-cycle negotiation for institutional products, advising on legal issues, risks, complex agreement structures, and company policies in a compliance-oriented environment. Lead cross-functional efforts across Institutional Sales, Business Development, Product/Engineering, Finance/Tax, and Compliance to drive alignment and close deals. Build scalable commercial processes and risk frameworks that give the business flexibility to execute on an aggressive global growth plan. Required Skills and Experience: Q

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Core Infrastructure team within Coinbase's Platform product group builds the foundational systems that keep Coinbase online, secure, and scalable, owning the compute and networking platforms that power every product and service across the company. As the Group Product Manager for Core Infrastructure & Reliability, you'll own the product vision and multi-year strategy for Coinbase's cloud infrastructure, driving the design, operation, and scaling of the systems that underpin hundreds of billions of dollars in annual transaction volume. You'll partner deeply with Engineering, SRE, Security, and Finance to ensure Coinbase's infrastructure is reliable, cost-efficient, and resilient across multiple cloud environments and regions. What you’ll do: Own the product strategy and roadmap for Core Infrastructure, spanning compute, networking, multi-region and multi-cloud architecture, and platform reliability. Strengthen infrastructure reliability and resilience programs, defining platform-level SLOs, capacity planning, failover capabilities, and incident reduction targets to meet the uptime demands of a global financial platform. Lead evaluation and adoption of cloud infrastructure technologies (Kubernetes, service mesh, distributed storage, observability, infrastructure-as-code), making build-vs-buy decisions that balance cost, speed, and long-term scalability. A

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . CB Payments, Ltd (CBPL) is Coinbase’s UK‑incorporated electronic money institution, authorised and supervised by the FCA and registered as a cryptoasset exchange and custodian wallet provider, enabling customers to move between fiat and crypto and access Coinbase’s UK platform. This dual‑hatted role serves both as CBPL’s 2LoD Country Risk Manager and as a Risk Manager within Global Operational Risk Management (ORM), running the local risk framework for the UK entity and contributing to Coinbase’s enterprise‑wide operational risk programs so that risks remain within appetite while the UK business grows safely. As a Risk Manager - Country & Operational Risk, you'll serve a dual-hatted role across CBPL (Coinbase's FCA-authorised UK entity) and Global Operational Risk Management. Our Enterprise Risk Management team builds and runs the frameworks that keep Coinbase growing safely within risk appetite across every entity and jurisdiction. You'll own CBPL's second-line-of-defence risk framework covering operational, financial, regulatory, outsourcing, and conduct risks while co-owning global ORM program areas that strengthen our enterprise-wide risk posture. What you'll do: Own CBPL's entity-level risk framework, running RCSAs, incident/issue management, KRI/KCI monitoring, and risk-appetite reporting for the CBPL Risk Committee and Board. Lead 2LoD risk challenge on ne

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Treasury & Banking Operations Specialist, you'll join the Treasury Operations team within Finance and help ensure Coinbase moves money safely, accurately, and on time across our global entity structure. This team owns day-to-day payment operations, liquidity management, and banking partner relationships that keep fiat rails running for millions of customers. You'll execute critical payment workflows, resolve escalated issues, and collaborate with Product and Engineering to launch new payment capabilities at the intersection of traditional finance and crypto. What you'll do: Own day-to-day treasury and banking operations including bank account funding, balance monitoring across all Coinbase legal entities, and liquidity forecasting. Execute daily customer payment processing across multiple fiat rails, ensuring timely and compliant settlement. Investigate and resolve escalated payment issues by conducting root-cause research and coordinating with banking partners. Partner with Product and Engineering teams to test and launch new payment rail integrations. Collaborate with internal compliance, legal, and finance teams to fulfill regulatory and banking requests. Serve as a primary operations contact for banking partners, triaging issues related to fiat rail integrations and customer payments. Required Skills and Experience: 2-4 years of experience in payment ope

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer (EAA) The Customer Experience (EAA-CX) sub-organization within Coinbase's Enterprise Applications and Architecture (EAA) group builds and operates the secure, Tier-1 platforms that power internal investigative and support workflows for approximately 7,000 specialists across CX, Compliance, Legal, Global Investigations, and Trust and Risk. As a Staff Software Engineer, you'll operate as a technical anchor across 8 globally distributed EAA-CX engineering squads, identifying high-leverage AI and developer-experience opportunities, architecting solutions on Coinbase's production AI infrastructure, and driving platform excellence that raises Tier-1 engineering quality across the portfolio. What you'll do: Own the EAA-CX AI maturity and developer-experience roadmap in partnership with engineering leadership, embedding with squads to surface opportunities, prototyping on Coinbase's existing AI platform, and driving adoption through working demos and feedback loops. Lead platform excellence workstreams that improve reliability, observability, change-failure rate, and operational readiness for Tier-1 systems, partnering with engineering managers to ensure practices persist on the teams. Define build-versus-buy strategy for developer-experience and AI tooling across EAA-CX, evaluating what to build internally, adopt from partner teams, procure from vend

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Strategic Program Lead on the International CX Strategic Programs team within the Customer Experience org, you'll ensure customer experiences are globally relevant, locally compliant, and regionally optimized across APAC, EMEA, and the Americas. You'll work horizontally across product domains and with regional partners to adapt, localize, and scale initiatives, bringing the CX perspective into launch planning so regional customers are never an afterthought. What you’ll do: Own regional launch readiness by ensuring every product or policy launch is adapted for local markets, including language, payment methods, regulatory coverage, and agent enablement. Surface and prioritize region-specific friction by monitoring emerging issues and themes, elevating local trust-breaking patterns to Program Managers and Product teams with clear paths to resolution. Adapt global programs for local context by partnering with Program Managers and Product teams to customize policies, workflows, and automation where regulatory requirements or cultural behaviors differ. Partner with regional CX, Ops, Risk, and Compliance leads to align on local experience quality, legal requirements, and proactive mitigation of market-specific risks, including producing monthly SLA reports for regulated entities. Represent regional customers in global forums, ensuring roadmap discussions,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Backend (Platform - Identity IDV) We're hiring a Staff Software Engineer to own the multi-year technical vision and architecture for Coinbase's identity verification platform within Platform . This platform powers the decision engine, vendor orchestration, and infrastructure that determines whether an identity is genuine at global scale - processing approximately 700K verifications per month across Retail, Prime, and Institutional business lines. You'll define the identity trust layer that every Coinbase product will be built on, leading a three-year arc from platform consolidation through vendor-agnostic orchestration to self-serve scalability for the next billion users. What you'll do: Own end-to-end architecture and technical direction for Coinbase's IDV platform - the decision engine, vendor orchestration layer, and verification infrastructure that all business lines depend on. Lead platform consolidation by migrating all IDV onto a single decision-engine-driven platform, retiring 100+ legacy rules and fragmented paths, and eliminating single-vendor points of failure. Design and build vendor-agnostic orchestration with automated, real-time routing and failover that selects the optimal vendor per request and dynamically balances fraud prevention (FAR) against user access (FRR/SCR). Scale the platform to support every new product, re

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Customer Administration The Customer Administration Engineering (CAE) team is a core pillar of Coinbase's Enterprise Applications and Architecture (EAA) org, responsible for building and operating the secure, foundational platforms that power customer data operations across Coinbase. Our flagship product, Control Center, is Coinbase's secure system of action for internal specialists across CX, Compliance, Legal, Global Investigations, Trust and Risk, and dozens of other teams. It serves approximately 7,000 internal users via its UI and powers a growing ecosystem of internal tools and AI automation via its backend APIs and MCP. We are at an exciting inflection point: evolving Control Center from a human-specialist UI into a modular, AI-agent-ready operations platform. As a Staff Software Engineer, you will be a technical anchor for the CAE team, driving architectural decisions, mentoring engineers, and leading the delivery of high-impact, cross-cutting platform capabilities. What You'll Do Architect and deliver foundational platform capabilities including MCP tool registries, AI orchestration layers, risk-based access automation, and the away-team contribution model that enables product groups across Coinbase to build on the platform safely and at speed Drive the evolution of Control Center into an AI-agent-ready, headless operations pl

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a SAM Compliance Lead Analyst on the CX Compliance team, you'll investigate AML and fraud-related transaction activity on the blockchain to protect Coinbase customers and maintain regulatory compliance. This team is responsible for executing Coinbase's AML compliance programs, including transaction monitoring, suspicious activity reporting, and investigative due diligence across our global operations. You'll own end-to-end case investigations, from alert triage through SAR filing, and ensure the quality and consistency of compliance outputs in our Luxembourg operations. What you'll do: Investigate AML and fraud-related alerts from transaction monitoring systems, law enforcement referrals, and internal business lines, analyzing blockchain activity and KYC information to assess risk. Document investigative findings in clear written narratives and determine whether activity warrants escalation or Suspicious Activity Report (SAR) filing in accordance with regulatory requirements. Execute due diligence research and analysis in support of Coinbase's AML compliance policies, applying BSA/AML, KYC, and OFAC regulatory standards to every case. Maintain detailed case documentation demonstrating compliance with applicable regulations, internal policies, and procedures across the Luxembourg entity. Stay current with industry developments in AML, KYC, and sanctions compliance,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Protective Intelligence team within Security helps protect Coinbase's people, assets, and reputation through intelligence, due diligence, and geopolitical risk analysis. As the team scales alongside Coinbase's global growth, this Strategic Intelligence Manager role serves as the individual-contributor expert and directly responsible individual (DRI) for the Strategic Intelligence program. You'll set the strategic direction for the program, lead high-impact due diligence for M&A and executive-level decisions, and deliver forward-looking geopolitical assessments that shape how Coinbase operates and grows around the world. What you'll do: Own the strategic direction and governance of Coinbase's Strategic Intelligence program, serving as the recognized subject-matter expert across reputational due diligence, geopolitical intelligence, and first-party diligence. Lead Reputational Due Diligence for mergers and acquisitions, investments, and s