About the Team The Software Engineering Firmware team builds reliable, high-performance systems on custom hardware. We work closely with hardware engineers to design, optimize, and ship software that bridges cutting-edge devices and real-world constraints like memory, power, and latency. Our work spans early prototyping through product launch, ensuring that our embedded platforms are robust, efficient, and production-ready. About the Role As a Firmware Engineer , you will design, implement, and debug software for embedded devices. You’ll own low-level bring-up, write production C/C++ code, and partner closely with hardware teams to deliver reliable, high-performance systems. We’re looking for engineers with deep embedded expertise, strong debugging skills, and a passion for building systems that perform under real-world conditions. This role is based in San Francisco, CA . We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, implement, and debug software for embedded devices. Contribute to defining software requirements, interfaces, and test plans. Bring up and debug new boards. Analyze performance, memory, and power profiles and implement optimizations. Investigate field issues, perform root-cause analysis, and deliver robust fixes. Foster good software engineering practices. You might thrive in this role if you: Have deep experience shipping embedded systems (around 10+ years). Are proficient in C and C++. Are familiar with embedded toolchains, operating systems, and debugging tools. Have experience with both rapid prototyping and scalable product development. (Nice to have) Have experience with Zephyr RTOS. (Nice to have) Have worked with networking/wireless stacks (BLE, Wi-Fi). (Nice to have) Have experience with robotic system bring-up or Linux kernel development. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose arti
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Terminal (POS) Certification Expert The IPP Security & Certifications team owns the certification portfolio that keeps Adyen's in-person payments infrastructure compliant and approved to operate. That spans PCI certifications across our hardware and software, and EMV certification of the payment kernels and applications running on our terminals worldwide. This role sits at the center of our Level 2 certification work. Adyen develops its own L2 kernels (contact & contactless), and you will own their certification end to end: coordinating type approval testing with our external certification lab, analyzing test results, and translating findings into clear, actionable reports for our kernel developers to work from. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. What you will do Adyen develops its own L2 payment kernels, which sit at the core of every in-person transaction we process. You will own the technical preparation and execution of Level 2 kernel certification , ensuring our kernels meet EMVCo type approval requirements as well as the contact and contactless specifications of Visa, Mastercard, Amex, Discover, JCB, UnionPay, existing local payment method & p
Job Details: Job Description: The Role and Impact As a Sr Deep Learning Hardware Verification Engineer, you will play a pivotal role in shaping the future of AI hardware by validating and optimizing next-generation NPU silicon solutions. In this role you will join the NPU Hardware Pre-Silicon Validation team working closely with design engineers, model engineers and AI architects to validate components of the next generation NPU IP portfolio, your contributions will directly shape Intel's advancements in AI technologies. Your responsibilities will include: • Functional Verification of complex digital design block(s) on the latest generations of Intel's NPU AI accelerators. • Architect, development and implementation of verification environments from initial planning through the validation lifecycle to review and signoff. • Development of test plans and test cases. • Implementation of random test generators, high level transactional models, bus functional models (BFMs), functional/formal constraints, checkers and scoreboards, coverpoints/covergroups and SVA properties. • Implementation of software based testcases for functional and performance based testing of the NPU AI accelerators. • Collaborate with cross-functional teams to analyses and address next-generation AI requirements, influencing the AI product roadmap. Leixlip is the primary location for this position, however, we offer some flexibility to support your work/life balance arrangements. Business group The Artificial Intelligence and Deep Learning team drives innovation in AI hardware development, aligning with Intel's mission to deliver world-class solutions in the AI domain. With a focus on building state-of-the-art hardware that supports cutting-edge AI models, the team collaborates across Intel to en
Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im
Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i
About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that deliver the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing some of the world’s most transformative technologies. Our new AI Engineering Campus in Austin will play a central role in building the future of AI computing. The Opportunity We are seeking a system validation engineering intern to help drive server blade and rack validation efforts for next-generation AI infrastructure hardware systems. This role focuses on post-silicon system validation across the full lifecycle of server hardware systems, ensuring functional and performance meets product objectives. You will help drive end-to-end blade and rack validation including development, execution, and debug while collaborating across silicon, firmware, systems, and platform teams. The Blade and Rack Validation team is responsible for ensuring system readiness and quality at scale. The team works cross-functionally with firmware, silicon, and system engineering teams to validate complex AI compute platforms. Type: 12-week summer internship Timing: May - August (exact dates to be confirmed) Commitment: Full-time What You’ll Do Help drive and execute post-silicon validation goals of AI compute blades and racks including testcase planning, development, and automation Help drive validation testcase execution and system debug against program achievements and report validation progress and risks. Drive provisioning and integration of system components (SoC FW, BMC, RMC, OS) for rack-level readiness Triage test failures, collect debug data, and collaborate on root cause analysis. Track validation coverage and continuously improve test processes and infrastructure. What You’ll Bring Working towards a Bachelor's
About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that deliver the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing some of the world’s most transformative technologies. Our new AI Engineering Campus in Austin will play a central role in building the future of AI computing. The Opportunity As a Graduate Performance Engineer, you will contribute to the design, integration, bring-up, and validation of complex server- and rack-level performance of elaborate, large-scale systems. You will work alongside experienced engineers, software developer, and cross-functional partners while building practical skills in component, system and scale up/out performance optimization and design. Start: September, 2027 Location: Austin, Texas, USA What You’ll Do Support the design, peer review, bring-up, and debug of complex server- and rack-level systems. Assist with modeling, design and evaluation of the complete software and hardware stack identifying performance bottlenecks, possible solutions and testing those outcomes. Collaborate with many different teams across both hardware and software development and testing. What You’ll Bring A bachelor’s or master’s degree in electrical engineering, computer engineering, or a related discipline, completed before the role’s start date. Equivalent relevant education or practical experience will also be considered. Foundational knowledge of software development, hardware architecture and general understanding of performance implications. Hands-on experience gained through coursework, laboratories, internships, research, student projects, or personal projects. Ability to analyze technical problems, document your work, communicate clearly, and collaborate effectively. Curiosity, sound engineering judgment, a
About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Responsibilities and Duties We are seeking a highly skilled System Tests & Diagnostics Engineer to develop, extend, and integrate specialized silicon validation and diagnostics tools for next-generation AI SoCs. Unlike traditional validation roles focused on executing test plans, this position is responsible for developing the diagnostic software and stress tools that expose hardware failures, characterize silicon behavior, and improve platform observability throughout bring-up and validation. You will work closely with Arm engineers to understand and extend existing diagnostics technologies while developing Graphcore-specific capabilities for future AI hardware. Role Summary You will work with existing Arm-developed diagnostics technologies and extend them to support Graphcore's next-generation AI silicon. You will be responsible for developing system-level diagnostics and stress tools that integrate with an existing framework to detect data integrity, computational correctness, performance, and reliability issues across CPUs, AI accelerators, memory, storage, PCIe, firmware, BMC, and other platform components. Examples include silent data corruption (SDC) tests, power transient stress tools, and platform diagnostics, with opportunities to develop new diagnostics as future hardware capabilities evolve. This role requires close collaboration with hardware architects, firmware enginee
About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that provide the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing transformative technologies. Our AI Engineering Campus in Austin plays an important role in building the hardware platforms that support the next generation of AI systems. The Opportunity We are looking for a recent graduate or early-career engineer to join the Mech/Thermal Platform team as a Graduate Mechanical Engineer. You will contribute to the mechanical design, thermal validation, and verification of advanced AI hardware and data center systems. You will work with experienced mechanical, thermal, hardware, and systems engineers throughout the development lifecycle. The role combines 3D computer-aided design, prototype evaluation, lab testing, data analysis, troubleshooting, and clear engineering documentation. What You Will Do Create and update mechanical parts, assemblies, and drawings using Creo or comparable 3D CAD software. Take ownership of defined mechanical design tasks from requirements and concepts through detailed design, review, release, and verification. Apply mechanical design, materials, manufacturing, heat transfer, and thermodynamics principles to engineering decisions. Develop mechanical and thermal test plans and procedures for prototypes and development systems. Set up and operate laboratory equipment, collect accurate data, analyze results, and document conclusions. Evaluate prototypes and identify mechanical, thermal, assembly, or manufacturability issues. Support design verification, troubleshooting, root-cause analysis, and implementation of verified design improvements. Maintain accurate engineering documentation, including design notes, drawings, test procedures, results, and change r
About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that deliver the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing some of the world’s most transformative technologies. Our new AI Engineering Campus in Austin will play a central role in building the future of AI computing. The Opportunity As a Mechanical Engineering Intern, you will contribute to the mechanical design and thermal validation of advanced AI hardware. Working alongside experienced mechanical and thermal engineers, you will gain hands-on experience with 3D computer-aided design (CAD), laboratory setup, test development, prototype evaluation, and engineering documentation. Type: 12-week summer internship Timing: May - August (exact dates to be confirmed) Commitment: Full-time What You’ll Do Contribute to mechanical design activities using Creo or comparable 3D CAD software, including part modeling, assemblies, drawings, and design updates under the guidance of experienced engineers. Work with the thermal engineering team to develop test procedures and help set up laboratory capabilities for evaluating AI hardware. Support thermal and mechanical testing using appropriate laboratory equipment; collect, organize, and analyze test data. Assist the mechanical and thermal design teams with prototype evaluation, troubleshooting, design verification, and documentation of findings. Collaborate with cross-functional engineering partners, communicate progress and issues clearly, and follow applicable laboratory and safety procedures. What You’ll Bring Current enrollment in a bachelor's, master's, or doctoral program in mechanical engineering or a related discipline during the internship. Students in other disciplines with relevant mechanical engineering exper
About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Responsibilities and Duties We are seeking a highly skilled System Tests & Diagnostics Engineer to develop, extend, and integrate specialized silicon validation and diagnostics tools for next-generation AI SoCs. Unlike traditional validation roles focused on executing test plans, this position is responsible for developing the diagnostic software and stress tools that expose hardware failures, characterize silicon behavior, and improve platform observability throughout bring-up and validation. You will work closely with Arm engineers to understand and extend existing diagnostics technologies while developing Graphcore-specific capabilities for future AI hardware. Role Summary You will work with existing Arm-developed diagnostics technologies and extend them to support Graphcore's next-generation AI silicon. You will be responsible for developing system-level diagnostics and stress tools that integrate with an existing framework to detect data integrity, computational correctness, performance, and reliability issues across CPUs, AI accelerators, memory, storage, PCIe, firmware, BMC, and other platform components. Examples include silent data corruption (SDC) tests, power transient stress tools, and platform diagnostics, with opportunities to develop new diagnostics as future hardware capabilities evolve. This role requires close collaboration with hardware architects, firmware enginee
Job Details: Job Description: Intel Corporation is the world's largest semiconductor company and a global leader in computing innovation. Our Quantum Computing Group represents Intel's bold venture into the next frontier of computing technology, leveraging our decades of semiconductor manufacturing expertise to develop silicon-based quantum processors. We're pioneering spin qubit technology in silicon quantum dots, combining cutting-edge quantum physics with Intel's unmatched manufacturing capabilities to create the world's first commercially viable quantum computers. Our collaborative approach spans Intel's research divisions and partnerships with leading academic institutions worldwide. We are seeking an exceptional Quantum Packaging Modeling Engineer to join our pioneering quantum computing team in Oregon. In this role you will be responsible for thermal modeling and simulation of various packaging solutions from silicon redistribution layers to IC substrates within a multidisciplinary team. You'll play a crucial role in advancing Intel's silicon quantum dot technology while contributing to the development of scalable quantum systems that will revolutionize computing. Key Responsibilities - Thermal modeling and simulation of packaging hardware to understand how heat flows from silicon test chips through various heat spreader hardware - Manage the overall integration of the packaging hardware and enable co-design between relevant stakeholders - Work closely with mechanical designers to define heat spreaders for optimal performance - Deliver and disseminate design milestones to stakeholders - Communicate designs in presentations and relevant documentation - Stay current with the latest developments in packaging technology and design techniques by attending conferences and rea
Job Details: Job Description: Intel Corporation is the world's largest semiconductor company and a global leader in computing innovation. Our Quantum Computing Group represents Intel's bold venture into the next frontier of computing technology, leveraging our decades of semiconductor manufacturing expertise to develop silicon-based quantum processors. We're pioneering spin qubit technology in silicon quantum dots, combining cutting-edge quantum physics with Intel's unmatched manufacturing capabilities to create the world's first commercially viable quantum computers. Our collaborative approach spans Intel's research divisions and partnerships with leading academic institutions worldwide. We are seeking an exceptional Quantum Packaging Signal/Power Integrity (SI/PI) Engineer to join our pioneering quantum computing team in Oregon. In this role you will be responsible for modeling and simulation of various packaging solutions from silicon redistribution layers to IC substrates within a multidisciplinary team. You'll play a crucial role in advancing Intel's silicon quantum dot technology while contributing to the development of scalable quantum systems that will revolutionize computing. Key Responsibilities - Modeling and simulation of packaging hardware including redistribution layers (e.g., interposers, RDLs), IC substrates, and silicon testchip routing - Work closely with stakeholders to meet design requirements - requirements come from both theory and hardware teams. In some pathfinding projects, you will be asked to participate in creating requirements and novel packaging hardware. - System-level modelling and simulation; end-to-end simulations to ensure designs meet system-level requirements - Deliver and disseminate design milestones to stakeholders - Communicate designs in pr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: As an IT Customer Service Analyst on our team, we are looking for a colleague who can provide high quality, customer focused, distributed computing services and help desk support. Our goal is to deliver innovative solutions, maintain standard practices and consistency in the distributed environments we work with. Some of the main responsibilities of this position include: Imaging laptops/desktops, installing software, packing, and prepping for shipping. Receiving equipment and assisting with data recovery. Perform Inventory management duties such as updating ServiceNow Hardware Asset Management (HAM) and QuickBase. Distributed desktop support. Desktop and infrastructure maintenance. Installation services Problem resolution and help desk support. Installs Computer Equipment (Lease Replacements/New Hires, etc.). Handles incoming SPOC phone calls as assigned. Facilitate communication amongst customers, team members, and other AIS areas. Supports and tests IT Technology and provides feedback to appropriate AIS Units. Participating in research of nonstandard product solutions to meet customer needs. Performing and participating in DBAR (Disaster Backup and recovery) initiatives, Corporate Rea
Position Overview: As an Associate Service Desk Analyst, you’ll be one of the key people helping our employees get the most out of their technology. You’ll provide friendly, reliable technical support, troubleshoot hardware, software, and network issues, and make sure problems are resolved as smoothly and quickly as possible. You’ll manage incidents from start to finish, keeping users informed along the way and making sure more complex issues are escalated to the right teams when needed. You’ll also have the opportunity to contribute to improving our IT processes, documentation, and knowledge resources, helping us continuously improve the support we provide. We’re looking for someone who enjoys solving problems, helping people, and learning new things. Strong analytical, communication, and customer service skills are important, as well as a proactive attitude and the motivation to grow your career within the organization. You’ll work both independently and as part of a global team, so being comfortable collaborating with people across different locations and teams is key. Key Responsibilities Deliver comprehensive onsite and remote technical support, ensuring rapid resolution of hardware, software, and network issues to maintain optimal business continuity and user productivity. Proactively manage and update service tickets throughout the incident lifecycle, leveraging advanced troubleshooting skills and maintaining clear, professional communication with stakeholders at every stage. Demonstrate in-depth proficiency with Diligent’s core technologies—including Windows, Mac OS, and O365— applying best practices to resolve complex technical challenges and enhance the end-user experience. Serve as a subject matter resource for both hardware and software support, collaborating with crossfunctional teams to drive continuous improvement in IT service delivery. Actively contribute to the development and maintenance of knowledge base resources, synthesizing insights fr
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