Head Of Digital And Scaled Customer Success Jobs

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Role Mixpanel is growing in Europe. We're looking for a Field Marketing Manager to own our go-to-market presence in the DACH region, translating what works in our core markets into programs that resonate locally, in German. You'll be the person who bridges our London-based marketing team and the German-speaking market: running events, supporting multi-channel campaigns and making sure DACH buyers hear from us in a way that feels native, not translated. Over time, you'll help us build the infrastructure to advertise and nurture this market in German at scale. How This Role Fits the Organization This role sits within EMEA regional marketing, reporting directly to the Head of EMEA Marketing. You'll work closely with cross-functional and cross-regional partners, particularly the DACH commercial team and central marketing functions. The DACH commercial team owns pipeline and revenue relationships in the market. This role works alongside them day to day, sharing campaign briefs, aligning on upcoming programs, and making sure marketing activity converts into pipeline that actually gets worked. On the central marketing side, this role partners closely with marketing operations, who own campaign setup, lead routing, and success measurement, to ensure seamless execution and representation. It also partners with revenue marketing, who own the paid advertising infrastructure, to help extend that capability into German over time Responsibilities Market Intelligence Develop a working knowledge of the DACH digital analytics landscape: key personas, competitor presence, buyer objections,and what good messaging

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As the Head of Developer Relations you will own the strategy, execution, and outcomes for Roblox developer growth strategies of Southeast Asia (SEA). You will work directly with publishers, developers, emerging studios, and industry partners across SEA to drive adoption, accelerate development, and build long-term ecosystem relationships. You will serve as a strategic partner to developers, represent Roblox at industry events, and collaborate cross-functionally with Product, Marketing, Creator, and International teams to scale Roblox as a destination for high-quality, game development. You Will: Proactively set team goals, monitor progress and conversation trends with key partners. Partner with data scientists, product, engineering and leaders across the company. Become the voice of your partners, identifying and quantifying the critical action items that will impact our product growth in the region. Communicate risk factors of the region and make difficult decisions. Actively share reports to reflect the impact of your work with the company. Requirements: Residency in Singapore or willing to relocate. 10+ years of experience in technical project management. Able to proactively commun

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As the Head of Public Policy for Saudi Arabia, you will develop and implement an engagement strategy with key policymakers, stakeholders, and opinion leaders across the region. The successful candidate will oversee critical issues including, but not limited to, gaming, child safety, artificial intelligence, privacy, and consumer protection. The ideal candidate is a strategic thinker, driven to develop and execute creative strategies that advance Roblox’s business and priorities within the region. This position is based in Riyadh and reports directly to the Head of Public Policy, EMEA. You will play a critical part in shaping Roblox's future in the country by establishing and executing effective public policy strategies. This role is instrumental in ensuring compliance, addressing policy issues, and fostering strong relationships with external partners, ultimately contributing to a safer and more engaging environment for Roblox's global community of developers and creators. You Will Maintain and build relationships with regional policymakers and political figures Identify, monitor, and analyze policy issues affecting Roblox in Saudi Arabia Develop and execute policy strategies around issues

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Role Overview We are seeking a high-credibility Head of Compliance to lead and oversee our Compliance function for a Malta-based crypto trading business. This is a hands-on leadership role requiring direct engagement experience with the Malta Financial Services Authority (MFSA), prior MFSA PQ/approved-role status, and the expertise to navigate the EU regulatory landscape under MiCA. Operating in an agile environment, you will balance strategic advisory with direct execution mentoring a lean team while taking full ownership of regulatory governance and risk remediation. Key Responsibilities: Regulatory Engagement: Lead and oversee all regulatory matters, including audits, exams, onsite inspection, regulatory reporting, ongoing regulatory dialogue with regulatory agencies, including the MFSA, FIAU, and broadly EU agencies where applicable. MiCA & Crypto Oversight: Lead the firm through MiCA licensing and transition processes, ensuring CASP/VFA policies, product features, and operational controls align with EU regulatory standards. Governance & Monitoring: Own and execute the compliance program, board reporting, and internal policy registers. Remediation & Advisory: Pragmatically resolve legacy compliance issues while delivering commercially minded

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. The Head of Risk - Malta is responsible to: Risk Management Set up and manage the Risk Management Framework : Establish appropriate risk policies and procedures to minimize the Company’s risks. Recommend updates to the Risk Appetite Statement: Advise the Board of Directors on annual updates and appropriate risk tolerance limits, clearly outlining the level of risk acceptable in line with strategic goals. Maintain a risk register : Systematically record identified risks and mitigation actions. Identify, analyze, quantify, and mitigate risks : Address risks faced by the Company with appropriate actions. The risk identification should encompass not only integrity risks (such as AML/CFT and fraud) but also ICT, operational, market, credit, legal, compliance, conflicts of interests, and other relevant risks in accordance with all intended crypto-asset services. The risk identification process should address risks at various levels, including individual business lines and the overall entity together with outsourced activities. Conduct ongoing risk assessments: Regularly evaluate risks to ensure they are managed effectively. Credit and Counterparty Risk Management : Design, enforce and monitor credit risk policies and oversee exposures. Implement risk measur

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio sits at the center of everything Stripe shows the world — from visual identity and brand systems to campaigns, events, digital experiences, and global marketing. The studio functions as a creative multiplier: setting the standards, building the systems, and producing the work that helps Stripe show up with intention and quality across every touchpoint. World-class creative output requires world-class operational infrastructure. Brand Operations is the function that makes Brand Studio's work possible at scale — not by managing the execution, but by architecting the conditions that enable it. That means shaping what enters the studio, ensuring clarity before a brief is written, and building the systems that allow creative directors and producers to focus on what they're here to do: create exceptional work. What you’ll do Most operations leaders are brought in to fix problems. We're looking for someone who prevents them — and designs the system in which prevention becomes the norm. The Head of Brand Operations exists upstream from creative execution. This role's job is to ensure the work entering Brand Studio is strategically aligned, clarified, prioritized, resourced, and fully prepared for delivery before it ever reaches a creative director or producer. It also means ensuring the company understands how to work with Brand Studio — what it takes to be a ready partner, and where a given initiative stands on the roadmap. When th

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As the Director of MENA Public Policy you will develop and implement an engagement strategy with key policymakers, stakeholders, and opinion leaders across MENA. The successful candidate will oversee critical issues including, but not limited to, gaming, child safety, artificial intelligence, privacy, and consumer protection. The ideal candidate is a strategic thinker, driven to develop and execute creative strategies that advance Roblox’s business and priorities within the region. This position is based in Dubai and reports directly to the Head of Public Policy, Europe and MENA. The Director of MENA Public Policy will play a critical part in shaping Roblox's future in the country by establishing and executing effective public policy strategies. This role is instrumental in ensuring compliance, addressing policy issues, and fostering strong relationships with external partners, ultimately contributing to a safer and more engaging environment for Roblox's global community of developers and creators. You Will Maintain and build relationships with regional policymakers and political figures Identify, monitor, and analyze policy issues affecting Roblox in MENA Develop and execute policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Senior Manager, Acquisition Sales (ANZ) At New Relic, we're building the future of observability—a platform that gives companies the power to see, understand, and optimize their digital world. We’re not just providing a product; we're empowering businesses to thrive in a world increasingly powered by AI. We're looking for a strategic, high-impact, high-energy leader to head our ANZ Acquisition Sales team. You will be at the heart of our growth in one of our most dynamic markets, driving new logo acquisition across the ANZ landscape and shaping our acquisition strategy from the ground up. This is your chance to lead a high-stakes segment and leave your mark on a global technology organisation during Australia's massive digital and AI surge. If you live and breathe new logo acquisition with a proven track record and you're ready to drive significant impact and help ANZ most innovative companies succeed, we want to talk to you. What You'll Do As the Senior Manager of Acquisition Sales for ANZ, you will be the primary driver of our large-scale market expansion. You will: Be a Growth Catalyst: Design and execute the sales strategy for the ANZ acquisition segment, focusing on high-value new logo acquisition and strategic expansion within that cohort. Build & Inspire: Recruit, mentor, and coach a team of enterprise and commercial Account Executives, fostering a culture of high performance, accountability, and continuous professional development tailored to the ANZ mar

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Senior Manager, Acquisition Sales (ANZ) At New Relic, we're building the future of observability—a platform that gives companies the power to see, understand, and optimize their digital world. We’re not just providing a product; we're empowering businesses to thrive in a world increasingly powered by AI. We're looking for a strategic, high-impact, high-energy leader to head our ANZ Acquisition Sales team. You will be at the heart of our growth in one of our most dynamic markets, driving new logo acquisition across the ANZ landscape and shaping our acquisition strategy from the ground up. This is your chance to lead a high-stakes segment and leave your mark on a global technology organisation during Australia's massive digital and AI surge. If you live and breathe new logo acquisition with a proven track record and you're ready to drive significant impact and help ANZ most innovative companies succeed, we want to talk to you. What You'll Do As the Senior Manager of Acquisition Sales for ANZ, you will be the primary driver of our large-scale market expansion. You will: Be a Growth Catalyst: Design and execute the sales strategy for the ANZ acquisition segment, focusing on high-value new logo acquisition and strategic expansion within that cohort. Build & Inspire: Recruit, mentor, and coach a team of enterprise and commercial Account Executives, fostering a culture of high performance, accountability, and continuous professional development tailored to the ANZ mar

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. About the Role We are looking for an experienced and highly creative Creative & Design Manager – DACH to strengthen the quality, relevance, and effectiveness of Reolink’s creative marketing across Germany, Austria, and Switzerland. This role will translate global brand and product direction into compelling creative ideas, campaign concepts, and visual executions that resonate with consumers across the DACH region and work across campaigns, social media, digital channels, retail, events, and other marketing touchpoints. Working closely with the Head of Marketing DACH, local and global marketing teams, the ideal candidate combines strong hands-on design capabilities with creative thinking, regional market understanding, and the ability to provide creative direction. Practical video and motion capabilities are important, while specialized or larger-scale production can be supported by global or external resources. This is an opportunity to help shape Reolink’s creative approach in DACH and build a stronger locally relevant creative capability within a growing international brand. Key Responsibilities Develop creative ideas, campaign concepts, and visual executions for the DACH region, translating marketing objectives and consumer insights into compelling creative work aligned with Reolink’s global brand direction. Translate global campaigns, product launches, and brand initiatives into locally relevant creative

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Database Platform Manager Company: THG Ingenuity Location: Manchester (Head Office) Reports to: Director of Data Role Overview We are looking for a strong technical leader to run our database platform. Our estate runs on Google Cloud Platform following a recent migration to self-managed services, and there is a real opportunity here to shape the next phase. How we consolidate and modernise the estate, where managed and cloud-native services earn their place, which new technologies are worth adopting, and how the platform scales with the business are all live questions. You will lead the thinking on them and work with stakeholders across the business to agree and deliver the roadmap. You will lead our DBA team, who own every database across the group regardless of the application running on it and who run the platform as a 24/7 service. You will work hand in hand with our Data Reliability Engineering team, whose Principal Engineer is your peer and whose focus is automation, fleet reliability and SLOs. This role is weighted toward hands-on technical depth. You should be as credible in a design review or an incident bridge as you are in a planning session with senior stakeholders. Key Responsibilities Technical direction The technical roadmap for the estate. We want someone genuinely interested in emerging database technologies who evaluates them on merit and can articulate the pros and c

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Team Postman is the world’s leading API platform, used by millions of developers and thousands of organizations to design, build, test, and operate APIs that power modern software. As APIs become the backbone of digital business and AI-driven systems, enterprises rely on Postman to ensure the quality, security, and governance of the APIs that run their most critical applications. Financial services has emerged as one of Postman’s fastest-growing and most strategic customer segments. Banks and financial infrastructure providers are increasingly building platform businesses powered by APIs, enabling everything from payments and open banking to embedded finance and AI-driven services. To accelerate our momentum in this market, we are launching our first vertical-focused sales team dedicated to financial services. We are looking for a Head of Financial Services, Americas to build and lead this effort. This is a senior leadership role reporting directly to the Chief Revenue Officer, based on the East Coast (preferably New York City or Boston). The Opportunity You will lead Postman’s enterprise sales team for the

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech. Responsibilities Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality. Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid. Lead, grow, and coach managers and ICs across regions and time zones; drive performance, ca

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Cross Border Destination Marketing, Southeast Asia Overview The Manager, Cross Border Destination Marketing, Southeast Asia is responsible for supporting the development and execution of destination marketing initiatives that drive cross-border travel, spend, and consumer engagement across key Southeast Asian markets. The role works closely with internal stakeholders and external partners to deliver integrated marketing programs that promote travel and commerce opportunities within the region. The Manager will collaborate with tourism boards, merchant partners, issuers, travel ecosystem partners, and cross-functional teams to execute marketing campaigns, strengthen partnerships, and leverage insights to optimize program performance. This role reports to the Director, Cross Border Destination Marketing or Head of Integrated Marketing and Communications, Southeast Asia. Role 1. Strategy Execution & Market Support - Support the implementation of cross-border destination marketing strategies aligned with business priorities and market opportunities. - Monitor travel, consumer, and spending trends to identify opportunities for marketing initiatives. - Contribute market insights and recommendations that support regional growth objectives. 2. Destination Marketing Campaigns<b

About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role The Sales Manager, Advertising Solutions is responsible for selling and up-selling Ad Clouds (Appier's user acquisition platform) to new and existing clients and providing excellent service in support of team revenue goals. Key Responsibilities Proactively contact new and existing clients and educate, propose and secure buy-in on Digital Marketing Identify, propose and sell programs to targeted organizations within the target markets set out by the company Develop an understanding of client’s business, products, services, customer profile, marketing and business objectives, competitors and sales. Provide excellent level of professionalism and service in responding to general and customized client requests Be an influencer in digital marketing to businesses in the market Strong consultative sales approach to engage with CMOs/Head of Marketing to manage existing growth Responsible for special projects as assigned Requirements At least 2–3 years of digital advertising sales experience in overseas markets, or overseas Ad campaign management. Creative, problem solver with ability and experience in understanding needs of customers and delivering innovative solutions. Understanding on Digital & Mobile marketing industry. Outstanding written, communication and selling skills. Excellent negotiation skills with a proven track record of sales success. Strong commitment to sales and service with good interpersonal skills, initiative and follow through. Good connection and relationships with advertisers and medi