Head Universal Banker Jobs

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team. This role not only executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) but also leads, coaches, and mentors team members. The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank’s standards Responsibilities : Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines. Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience. Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proa

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role Ema is hiring a leader for North America (US and Canada) Partnerships & Alliances to build, lead, and scale our North American partner-led growth channel across three high-leverage ecosystems: Global System Integrators (GSIs), Independent Software Vendors (ISVs), and Private Equity (PE) firms and their portfolio companies. You will own the strategy, the number, and the team — personally carrying our most strategic partner relationships while hiring, coaching, and leading a team of Partner Managers. This is a player-coach leadership role. You will set the partner GTM strategy, stand up the program and operating cadence, run the operating cadence on a weekly basis and be accountable for partner-sourced and partner-influenced pipeline and revenue in the US and Canada. You will be the executive voice of the partner inside Ema — turning partner feedback into product and GTM priorities — and the face of Ema in the partner ecosystem. You’re a fit if you’ve built or scaled a partner function, led partner managers, and driven meaningful revenue through Tier-1 partners selling into Fortune 500 enterprises. You’re entrepreneurial, data-driven, and relationship-first; you know gre

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is looking for a Head of Product to lead the company’s product strategy and roadmap as we commercialize and scale. This is a deeply technical, customer-obsessed product leadership role for someone excited to build at the intersection of autonomy, AI, robotics, operations, partner integration, and commercial deployment. Reporting to the co-CEO, you will translate customer needs, partner requirements, technical capabilities, operational constraints, and business priorities into a clear product roadmap: defining what Nuro should build, why it matters, and how it enables commercial scale. You will be responsible for ensuring Nuro builds the long-term autonomy products needed to expand across customers, geographies, vehicle platforms, and use cases, while representing Nuro’s technical capabilities externally and turning commercialization opportunities into actionable product requirements internally. About the Work Own Nuro

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us—that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale—from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is seeking a Head of Communications to lead our external communications strategy. This person will shape how Nuro shows up with media, customers, partners, policymakers, industry stakeholders, and the broader technology, mobility, automotive, AI, and robotics ecosystems. This is a high-impact role for a communications leader who is both strategic and detail oriented. You will develop differentiated narratives, lead media strategy, drive technical storytelling, manage major announcements, oversee issues and rapid response, and prepare executives for high-stakes external moments. The right candidate is an exceptional writer, communicator, operator, and advisor. You know what makes news, how to build trust with reporters, how to coach executives, and how to align senior stakeholders around clear, disciplined messaging. You can translate complex autonomy, AI, robotics, safety, and commercialization concepts into narratives

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is looking for a Head of Systems Engineering to own the systems backbone that enables the Nuro Driver to scale safely and commercially. This leader will own the end-to-end systems engineering function across autonomy, software and hardware systems, technical parts of the safety case, requirements, system architecture, validation strategy and execution, system performance, and deployment readiness. The role sits at the center of Nuro’s technical and commercial execution, connecting product, functional and safety goals, autonomy capabilities, hardware constraints, the operational design domain, and commercial milestones into one coherent system strategy. This is a critical role for Nuro’s next phase of growth. As we scale toward larger commercial launches, new geographies, new vehicle platforms, and broader deployment environments, this leader will help define what the system must do, how we know it works, what evidence

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role As the Head of Operations, you will lead a team responsible for supporting the development and global rollout of Nuro’s autonomous driving technology. This scope includes managing hundreds of team members across six operational functions: operations strategy, commercial launch/geographic expansion, in-vehicle operations, remote assistance, closed course testing, and operations safety. The operations org plays a critical role in both R&D efforts and commercial deployment, and you will lead it. Today we operate in three cities. Over the coming months and years, that footprint will expand significantly, across multiple geographies, time zones, vehicle platforms, partners, and operational environments. You will help build the plan that gets us there and the team that executes it, with a mix of full-time employees and contractors who each bring different requirements, different site conditions, and different challenge

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We know that growth doesn’t happen by chance - it’s powered by world-class marketing, underpinned by smart operations. We’re looking for a Marketing Insight & Data Lead to serve as a key operational link between marketing strategy and technical execution, and to deliver insights that fuel our global marketing engine. Under the direct guidance of the Sr. Director of Marketing Ops and working closely with the Head of Marketing Orchestration, your primary mission is to support our insight-delivery framework. You will help gather and structure marketing insight, empowering marketing teams to make data-informed decisions while centralising reporting requirements for hand-off to central Data & Analytics, Data Engineering, and GTM Tech functions. In this role, you act as an integrator, ensuring data outputs are fully operationalised. You will directly impact three core areas: optimising marketing efficiency by delivering dashboards for ROI and Brand Health tracking; supercharging the funnel by refining campaign, lead, and account engagement data; and elevating overall data trust by eliminating blind spots and ensuring system-wide tracking completeness. If you thrive on turning complexity into clarity, blending data with innovation, and enabling marketing teams to perform at their best, this role is for you. What you'll be doing: Lead dashboard and insight delivery for regional and central marketing teams. Translate complex performance data into actionable insights to optimise live campaigns and pull accurate reports aligned with GTM Ops, Finance, and Data teams. Support the operationalisation of dashboards and tools across marketing. Assist with

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. What You'll Own As our Social Media & Founder Brand Manager, you'll sit at the intersection of content, brand, and experimentation. You'll shape how the world sees Ema and its founders — building a distinctive, high-reach presence across LinkedIn, X, YouTube, and beyond, in the fastest-moving category in tech: agentic AI. Social Media & Content Creation Scale Ema's LinkedIn from 130K → 200K+ with bold, creative storytelling and a strong lens on ICP Maintain a consistent 4-week rolling calendar across social media, blogs, and newsletter channels — while staying nimble enough for moment marketing: hopping on relevant tech trends and conversations in real time, especially for the founders Create compelling video content for both Ema and the founders — from short-form clips and talking-head videos to event and product moments — built natively for each platform Work with design to repurpose existing content — whitepapers, blogs, interviews, videos — into carousels, short videos, threads, and newsletters to achieve consistency + repetition as a brand Continuously experiment with and improve existing channels, and identify the right new distribution channels and formats to scale E

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role We are looking for an Engineering Leader to manage and scale multiple product lines in the Voice, BPO, and Workforce Management space. This is a high-impact leadership role that sits at the intersection of real-time voice systems, operations research, and data-intensive platform engineering. You will report directly to the Head of Engineering and own the engineering organization that builds the infrastructure powering Ema’s Voice AI Employees, Agent QA, auto-learning pipelines, rich analytics, and workforce optimization capabilities — all operating as scalable, multi-tenant systems deployed across global geographies. You will collaborate with Product, ML/AI, and Go-to-Market teams to translate customer needs into production systems that handle high volumes of voice data, deliver real-time insights, and continuously improve through automated learning loops. As the owner of multiple product lines, you will balance roadmap priorities across Voice, BPO operations, and WFM (work force management) — ensuring each product evolves cohesively while meeting distinct customer needs. What You Will Do Scalable Multi-Tenant Systems Architect and build multi-tenant systems that serve ent

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is seeking a talented Total Rewards Manager to shape our compensation and benefits strategy. This role is essential to designing competitive, equitable, and scalable reward programs that attract, retain, and motivate top talent in a rapidly evolving industry. You will lead initiatives to create holistic reward systems that align with Nuro’s mission while ensuring compliance with local regulations and industry best practices. About the Work In this role, you will report to Nuro’s Head of Human Resources and be responsible for a wide range of activities that are crucial to building and scaling a best-in-class total rewards program: Design and implement competitive total rewards programs (compensation and benefits) to attract and retain top talent. Develop and manage salary structures, job leveling, and performance-based reward systems. Collaborate with HR and company leadership to ensure the rewards strategy aligns with

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team The Software Operations team is at the heart of how Nuro's autonomy software gets built right. We own QC, tool testing, and bug reproduction across labeling workflows, and we care deeply about the craft of doing that work well. You'll sit inside the team, learn the work firsthand, and help build the systems that make quality achievable at scale. You'll report directly to the Head of Software Operations with real access, real context, and a genuine mandate to make things better. About the Role We're looking for someone who can walk into a working system, figure out where it's actually breaking, and build the case for how to fix it, without being told where to look. Give you a workflow and a few weeks, and you'll come back with a theory of what's wrong, evidence for it, and a specific recommendation, not a request for more direction. The procedures, rubrics, and taxonomy you'll touch are downstream of that investigation

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role We are looking for an experienced leader to be our Head of AV HW Mechanical Design and lead our world class team of engineers. In this role you will be responsible for the research, design, and delivery of our autonomous hardware solutions that enable Nuro’s autonomous driving systems. This work spans electronics packaging, sensor packaging, vehicle integrations, and sensor weather mitigation, and success requires the ability to manage the full product lifecycle, key partnerships with electrical and software engineering counterparts, and long term R&D efforts. Leading this team will also require strong organizational and communications skills. You will be responsible for managing a large engineering team working across multiple product lines, driving a culture of accountability and technical rigor, and developing the people and processes of the team. About the Work Define and own the mechanical design efforts across Nu

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: Agencies decide what gets planned, pitched, and bought. This role exists to make X the default recommendation inside those rooms. You own the agency system and the commercial architecture for Global Brands across APAC. That means holding-company and regional leadership in Singapore and India — and, as a hiring requirement, the Business Directors, Client Directors, and Account Directors who write the plans and clear the buys. A C-suite network without working-level relationships is not sufficient for this role. You will structure commercial deals, navigate complex agency structures, and create the conditions for the sales tea to win more spend. This is a senior individual-contributor role. You will operate independently, set your own map, and be accountable for agency-sourced revenue influence and partnership quality. You will work as a peer with the Global Brand sales team — close partnership, distinct ownership. This role reports to the Head of Global Brands, APAC. RESPONSIBILITIES: Build and run the agency development plan for Global Brands across APAC — covering holding companies, regional hubs in Singapore and India, operating companies, and key independents. Develop strategic relationships at two levels, b

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: You own brand revenue. This is a hunter role. You will own a portfolio of global brand advertisers across APAC — winning new spend, reactivating lapsed or dormant accounts, and expanding existing partnerships. You are the commercial owner for your book of business: strategy, relationships, pipeline, and revenue. You will work as a trusted advisor to brand marketers and their agency partners, building consultative, insight-led programs that put X at the center of both brand and performance plans. You will work as a peer with the Agency Development and X Cross Functional Teams — close partnership, distinct ownership. This role reports to the Head of Global Brands, APAC. RESPONSIBILITIES: Own and grow revenue across an assigned Global Brands portfolio in APAC. Hit and exceed quarterly and annual targets through new business, expansion, renewals, and reactivation. Hunt. Build a disciplined pipeline of net-new and returning advertisers. Prioritize client reactivation — bringing lapsed and under-invested global brands back onto the platform with a clear commercial plan. Establish and deepen relationships with marketing decision-makers at global brands and with the agencies that plan and buy for them (media, creative,

Citi Wealth Lending provides competitive borrowing solutions that are strategically integrated into our client’s broader Wealth Management goals. Our Lending Advisors partner with Citi Private Bankers to advise clients on new loan and refinancing opportunities along with restructuring existing loans as part of clients overall capital management. We have Lending representation across 8 countries to provide seamless coverage to our Global clients. Lending Advisors provide advice across a variety of asset classes ranging from complex marketable securities loan s and less liquid financial assets, commercial real estate to more bespoke personal assets such as aviation, fine art and collectibles. Responsibilities include : Lead the West Coast Lending Advisor Team in establishing and executing the expansion strategy across the region to deliver creative solutions to clients. Curate a high performing team culture through coaching and mentoring team members and collaboration with colleagues across the US and Internationally. Establish a reputation of execution and excellence. Create a strong partnership with the Citi Private Bank (“ CPB ”) Banker teams to proactively identify lending opportunities with their clients and prospects <sp