Hr Business Partner Director Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Job Description As a Complaints Analyst II within Customer Experience Team, you'll own the full resolution of escalated consumer complaint cases from intake through closure. This team provides elevated support to complaints agents by investigating and resolving complex customer escalations across consumer support pillars, including Payments, Identity, Crypto, and Compliance. You'll investigate root causes using internal tools, partner cross-functionally to unblock cases with external dependencies, and drive timely outcomes within defined service levels. What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of expe

Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. En tant que leader de la micromobilité, Lyft alimente des millions de trajets quotidiens dans plus de 200 villes grâce à nos technologies de covoiturage, de partage de vélos et de trottinettes de pointe. Notre bureau de Montréal est le berceau du premier système de vélos en libre-service automatisé en Amérique du Nord, Bixi, qui a depuis révolutionné la mobilité urbaine. Aujourd'hui, notre système pionnier est opérationnel dans plus de 50 villes à travers le monde, y compris Barcelone, Bogota, Boston, Buenos Aires, Chicago, Dubaï, Londres, Madrid, Mexico, Montréal, New York, Rio de Janeiro, San Francisco et Washington DC, pour n'en nommer que quelques-unes. Rejoignez-nous et faites partie de l'équipe derrière certains des plus grands systèmes de partage de vélos au monde! Le rôle d'ingénieur(e) en micrologiciel chez Lyft Urban Solutions (LUS) est crucial pour le développement et la livraison des solutions matérielles de micromobilité de Lyft, qui incluent les vélos électriques, les trottinettes, les batteries et les stations. Nous recherchons un(e) ingénieur(e) en micrologiciel possédant des compétences techniques exceptionnelles pour contribuer aux programmes d'introduction de nouveaux produits (NPI) et de durabilité de la flotte, qui ajoutent de la valeur aux villes du monde entier utilisant nos produits. Les ingénieur(e)s en micrologiciel chez Lyft collaborent étroitement avec les équipes de matériel, des opérations et de fabrication. Ce rôle exige donc une solide expertise technique, des compétences en leadership et en communication. Ce sont des résolveurs de problèmes proactifs qui font avancer les initiatives, assurant le succès de livraisons clés qui ont un impact significatif sur l'entreprise. Responsabilités : Développer des fonctionnalités pour les systèmes embarqués de notre gamme d

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

Key Responsibilities Payment Transaction Accounting -Own end-to-end accounting for payment transaction flows across acquiring, ensuring accurate recognition of transaction volumes, merchant fees, interchange, scheme charges, and other payment-related revenues and costs -Ensure payment processor and scheme settlement reports are accurately mapped and recorded within the general ledger -Oversee accounting for settlement, safeguarding, and suspense accounts, ensuring appropriate classification and treatment of timing differences -Review payment-related journal entries and ensure completeness and accuracy ahead of monthly and year-end close -Ensure appropriate accounting treatment of transaction-related receivables and payables, refunds, reversals, chargebacks, and scheme fee accruals -Support accurate revenue recognition and transaction cost reporting -Work with Product, Operations, and payment partners to ensure new products, payment flows, schemes, and processor changes are correctly reflected in the accounting framework Safeguarding & Reconciliation -Own the financial reconciliation and control framework supporting the safeguarding of client funds, ensuring balances are accurately identified and reconciled in accordance with applicable requirements -Review and sign off daily and periodic reconciliations between internal ledgers, processor and scheme reports, settlement accounts, and bank statements -Establish escalation thresholds and resolution timelines for reconciliation breaks, ensuring material or aged items are investigated to root cause and resolved -Act as the Finance escalation point for complex reconciliation and settlement issues, working with processors, banking partners, and internal teams -Ensure safeguarding and reconciliation processes, controls, and documentation remain audit-ready and capable of supporting regulatory reporting -Drive improvements in reconciliation tooling, automation, and control design as transaction volumes and payment methods sc

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tokenization team's mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. We work at the intersection of blockchain technology, financial market infrastructure, and modern distributed systems - with a focus on accessibility, security, and scalability. Equity markets have been closed nights and weekends for a century; we're building the infrastructure that changes that. As a Senior Software Engineer , you will design and build the core systems that issue, custody, and settle tokenized equities on-chain and keep them in sync with traditional brokerage and ledger systems. You'll lead technically complex projects end to end, make architectural decisions on a foundational Robinhood initiative, and work in a domain where correctness is non-negotiable - the systems you build move real customer assets, continuously, across multiple chains and jurisdictions. This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Quality Platform team is at the heart of Airbnb’s mission to deliver a seamless, high-quality experience for millions of hosts and guests. We don’t just find bugs — we build the systems that prevent them. Our team sits at the intersection of Quality Engineering, Infrastructure, and Applied AI. We are evolving how software quality is built by integrating LLMs, intelligent automation, and data-driven systems into the testing lifecycle. You will join a high-impact group of engineers focused on building AI-powered quality systems that scale across one of the world’s most complex codebases. The Difference You Will Make: As a Mobile Software Engineer, you will be a key contributor to the development of our Quality Platform across both native mobile stacks. You will help build the foundation for how quality is engineered across Airbnb's iOS and Android ecosystems, developing tools and frameworks that enable our mobile platform to scale while keeping developers productive and confident, regardless of which platform they build on. In this role, you will: Build AI-Driven Solutions: Contribute to AI-native agents that automate repetitive testing tasks and provide intelligent feedback to developers on both platforms.Deliver Scalable Infrastructure: Develop and maintain the high-scale platforms and testing environments used daily by the iOS and Android engineering organizations.Promote Engineering Craft: Implement best-in-class mobile patterns and modularity to improve testability and fault-tolerance across both native codebases.Contribute to Operational Excellence: Ensure our automated syste

About PostHog Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools. PostHog makes products self-driving . It's the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously. We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including: PostHog Desktop , the only AI devtool that understands your product, not just your codebase. A built-in data warehouse , so users can query product and customer data together using custom SQL insights. PostHog AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. We are: Product-led . More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change wh

About the Team OpenAI’s Forward Deployed Engineering team partners with leading semiconductor companies to deploy production-grade AI systems across the entire chip design lifecycle: design, verification, and physical design. We operate at the intersection of customer delivery and core platform development, embedding deeply with customers to translate frontier model capabilities into systems that materially improve engineering workflows and accelerate innovation. Our work turns early, high-touch deployments into repeatable solution patterns, reference architectures, and evaluation practices that scale across the semiconductor ecosystem. About the Role We are seeking a highly skilled Physical Design Engineer to join our semiconductor-focused Forward Deployed Engineering team. This is a senior IC role that will begin with a strong emphasis on physical design expertise, technical judgment, advisory leverage, and customer credibility, with the expectation that the person will grow into a broader Forward Deployed Engineering role over time. In the near term, you will serve as the team’s physical design SME across semiconductor deployments: helping FDEs, Product, and Research understand backend implementation workflows, pressure-test AI-assisted solution ideas against real physical design constraints, and raise the quality of our customer-facing technical work. You will help the broader team build fluency in implementation flows, EDA tooling, signoff methodology, and the trade-offs that shape physical design decisions in practice. Over time, we expect this role to expand beyond SME support into broader FDE ownership: partnering directly with customers, shaping deployment strategy, building and iterating production-grade AI systems, driving technical workstreams, and helping turn high-touch semiconductor deployments into repeatable solutions. This is a strong fit for someone who brings deep physical design expertise today and is excited to grow into a customer-facing, syst

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe achieving this goal requires real-world deployment and continuous iteration based on how our products are used—and misused—in practice. The Child Safety team is responsible for detection, review, and enforcement of OpenAI’s Child Safety product policies. We leverage a balanced use of technology and subject matter expertise to scale our operations. We collaborate with internal legal, research, and policy teams, external experts, and other industry stakeholders to keep OpenAI aligned with evolving regulations and industry best practices around child safety. About the Role As a Child Safety Enforcement Specialist on the Intelligence & Investigations, you independently lead defined child safety investigations and projects from triage through documented outcome. You apply strong working knowledge of policy and investigative practice, surface trends in abuse signals, recommend evidence-based mitigations, and coordinate with partners to deliver reliable safety outcomes. The role includes sensitive content review and may involve supporting quality and workflow improvements. You’ll be responsible for: This role supports child safety investigations, enforcement, reporting, and process improvement. The work includes significant review of sensitive content and analysis of user behavior. This role independently owns defined projects, aligns with cross-functional priorities, and escalates complex legal or policy questions through established channels. In this role, you will: Independently review and investigate child safety content and behavior, including CSAM and grooming signals, applying policy consistently and documenting evidence and rationale. Lead well-defined high-risk escalations end to end; anticipate blockers, communicate progress, and make or recommend enforcement decisions within policy and escalation boundaries. Identify potential mandat

About the Team The ChatGPT Search Product Infrastructure team builds the foundational systems that power search experiences across ChatGPT. We develop the product infrastructure that connects models with search systems and other sources of real-time information, enabling ChatGPT to deliver timely, relevant, and trustworthy answers to users around the world. Our work sits at the intersection of product engineering, AI, and large-scale infrastructure. We build shared platforms and abstractions that enable product teams to independently develop, evaluate, and launch new search-powered experiences. These platforms provide the guardrails, testing capabilities, observability, and rollout controls needed to prevent reliability, scalability, quality, and latency regressions while supporting rapid product iteration. The team partners closely with: Post-Training on model launches, experimentation, and prompt optimization Search product verticals on new user experiences Inference on GPU efficiencies Indexing and Retrieval on the systems that identify and deliver relevant information Capacity/Fleet team to ensure optimal regionalized provisioning of GPUs and CPUs About the Role We are looking for an Engineering Manager to lead the team responsible for ChatGPT’s Search Product Infrastructure. You will set the technical and organizational direction for the systems that bring search capabilities into ChatGPT. You will guide architectural decisions across search orchestration, model and prompt integration, serving infrastructure, experimentation, observability, evaluation, and product integrations. You will balance immediate launch and product needs with the long-term reliability, scalability, latency, and maintainability of the platform. A central responsibility of this role is creating leverage for Search product verticals. You will lead the development of extensible platforms that allow those teams to independently build, test, and launch features without requiring ongoing invol

About the Team OpenAI develops models that can reason through complex problems and hardware designed for the demands of advanced AI. AI for Chips connects these efforts: applying increasingly capable AI systems to the work of semiconductor engineering. Our goal is to help engineers develop better chips and shorten design cycles. This work brings research, model training, and hardware expertise together to build tools that engineers can use on real designs, with correctness and measurable performance at the center. About the Role We’re hiring a Software Engineer to build the research infrastructure and tooling that help OpenAI models design silicon. You’ll turn chip-design workflows into reliable environments for reinforcement learning and evaluation, and make it easier for researchers to run experiments and iterate on new ideas. You’ll move between software engineering, tool integration, and open research problems. We value strong coding fundamentals, clear technical judgment, and independent execution. Prior chip-design experience is helpful, but you can learn the domain alongside the team’s hardware specialists. In this role, you will: Build and maintain infrastructure for reinforcement learning environments, evaluations, and long-running experiments. Integrate electronic design automation (EDA) tools into workflows for RTL generation, verification, and physical design optimization. Improve experiment reliability, reproducibility, observability, and performance; debug failures across tools, services, and infrastructure. Develop tooling and model harnesses that let researchers test ideas quickly and measure correctness and power, performance, and area (PPA). Collaborate with researchers and engineers to turn successful experiments into reusable systems and training workflows. Own ambiguous projects end to end, communicate progress, and use results to guide the next iteration. You might thrive in this role if you: Have strong software engineering fundamentals, with

About the Team The ChatGPT Library team is building the place where people can save, organize, rediscover, and build on the content they create with ChatGPT. Our goal is to make ChatGPT more useful over time by helping users seamlessly return to important files, images, conversations, and other content across their devices. The team works at the intersection of product engineering, design, and AI research to create intuitive, personalized experiences that make users’ content easy to find and act on. On Android, we are focused on delivering fast, reliable, and deeply native experiences that put a user’s evolving body of work at their fingertips. About the Role We are looking for a senior Android engineer to help build the future of ChatGPT Library on mobile. You will own high-impact product experiences across the Android stack, shaping how millions of people save, organize, discover, and interact with their content in ChatGPT. In this role, you will: Build and ship new Android experiences that help users easily access, organize, and build on the content they create with ChatGPT. Own features end to end—from early product exploration and technical design through implementation, experimentation, launch, and iteration. Develop scalable, maintainable foundations that allow Libraries experiences to evolve quickly as new AI capabilities emerge. Improve the architecture, performance, reliability, and responsiveness of content-rich experiences across a wide range of Android devices. Thoughtfully integrate Android platform capabilities to create experiences that feel intuitive and native to mobile. Partner closely with product, design, research, data science, and engineering teams to translate emerging AI capabilities into useful, polished products. Help establish technical direction and raise the quality bar for Android development across the team. How We Work We care deeply about building products that are intuitive, useful, and trustworthy. We move quickly from ideas to wo

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We’re looking for a Robotics Control Systems Engineer to take on a foundational role within our robotics team. You’ll help architect, implement, tune, and verify the control infrastructure that enables intelligent, reliable, and responsive robot behavior. This is a deeply hands-on role focused on real-time systems, actuation, dynamics, low-level hardware interaction, and whole-robot performance. You’ll spend significant time working directly with robots onsite: debugging behavior, tuning subsystems, running experiments, and providing feedback across mechanical, electrical, and software teams. This role is based in San Francisco, CA, and requires in-person 5 days a week. In this role, you will: Design and implement real-time control algorithms for robotic systems, including motion control, feedback loops, state estimation, actuator control, and subsystem tuning. Define the control architecture from low-level actuators and hardware interfaces through whole-robot behavior and policy. Identify and characterize actuator, hardware, and software parameters through rigorous experimentation, testing, commissioning, and verification. Work with machine learning engineers to implement reinforcement learning models. Collaborate across mechanical, electrical, and software teams to integrate control logic with sensing and actuation hardware. Help inform the mechanical and electrical design to maximize capability and flexibility. Create the control system architecture; determine the correct level of abstraction from actuators all the way up to whole-robot

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About tvScientific We are the first CTV advertising platform purpose-built for performance marketers. For game developers and publishers, we bridge the gap between massive TV reach and granular User Acquisition (UA) metrics. Built by ad-tech veterans, our platform combines media buying, optimization, and MMP attribution to help gaming brands automate CTV campaigns, drive app installs, and maximize Return on Ad Spend (ROAS). Join the tvScientific team as an Account Manager (Gaming), where you'll lead strategic client relationships for gaming and app clients, drive revenue growth, and ensure client success on our cutting-edge platform. As an Account Manager on our team, you'll be responsible for managing a portfolio of key client accounts, developing and executing strategic account plans, and driving revenue growth through upsell, cross-sell, and

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Manager, Accounts Payable About the job This position is needed as Twilio continues to grow rapidly. As the Senior Manager, Accounts Payable, you will oversee Twilio’s global Accounts Payable function, leading operational execution and process excellence across vendor disbursements, expense management, and AP support. Reporting directly to the Senior Director of International Accounting, you will play a critical role in scaling our finance operations, driving automation, ensuring compliance, and supporting both organic and inorganic growth. Responsibilities In this role, you’ll: Lead the daily operations of global Accounts Payable, vendor disbursements, expense management, and credit card reconciliations. Manage and mentor a high performing AP team, setting clear KPIs, performance benchmarks, and professional development plans. Oversee month-end close activities for AP, including sub-ledger to GL reconciliat