Human Factors Engineer Jobs

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Solutions PMM at Fin owns the narratives that shape how Fin wins in market: the stories the field uses in customer conversations, the narratives that power our campaigns, the sales plays that power pipeline, and the competitive strategy that helps us take and defend ground. This is a senior IC role. You drive impact through the quality of your thinking and your ability to move sales, enablement, and campaigns to execute with confidence. This role focuses that mission on who we sell to and how we reach them: our priority industries, our key segments - starting with Enterprise - and the campaign messaging that carries it all to market. It's where audience insight becomes a bill of materials the field and demand gen can run with. As Fin scales beyond a one-size-fits-all story, this is how we get specifi

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role We're looking for an experienced Acoustics Lab Manager to run Hark's acoustic test lab and serve as lead technician for the audio team. You will own the physical infrastructure every acoustic measurement at Hark depends on: the anechoic chamber and corresponding measurement facilities, turntable and microphone arrays, and the calibration, maintenance, and inventory systems that keep the labs organized. You will design and execute test flows spanning axial and polar measurements, power response, time-domain characterization, and make sure every measurement coming out of the lab is repeatable and defensible. This is hands-on work at the center of how Hark verifies and communicates acoustic performance. Responsibilities Own and maintain the acoustics lab: reference room, anechoic chamber, turntable, microphone arrays, preamps, and supporting instrumentation Set up and execute acoustic measurement campaigns: axial and polar response, power response, spinorama (CEA-2034-style), frequency response, distortion, and more Implement automation where necessary to enhance repeated test flows Define and maintain test procedures and SOPs so measurements are repeatable across sessions and product programs Own the full inventory of lab equipment and supp

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The Solutions Marketing team positions Fin to win in the market through compelling messaging, content, audience understanding, and field activation. The Director of Solutions will manage a team of solution marketers that will fundamentally help our revenue teams to be more effective and grow Fin ARR. This is a strategic role in the company, working directly with the senior leadership team. The Role The Solutions Marketing team can be thought of as the solutions or outbound equivalent of a traditional product marketing team. Fin already has a product marketing team that works closely with product managers to understand our product, create messaging, and build assets for product launches, the Website and our field. The Solutions Marketing team on the other hand, will focus on our prod

About the team The ChatGPT Library team is building the persistence layer that helps people and organizations collaborate with increasingly capable AI systems. ChatGPT Library provides users with a durable place for their files, context, and creations, forming a substrate between humans and agents—a foundation for AI that can remember, retrieve, and act on the right context over time. The team sits within the Personalization organization and partners closely with product, design, research, model, and infrastructure teams. Its work helps models become a useful second brain for individuals—for example, answering questions such as “What did I work on last week?”—and supports enterprise use cases that turn company knowledge into accessible, actionable context. About the role We are looking for a hands-on engineering manager to lead a team of approximately 9–10 engineers and own execution across the product roadmap. This is a technical leadership role for someone who can set a high product bar, build a strong team, shape architecture, and contribute directly when needed. You will form and translate an ambitious product vision into a focused roadmap and help the team ship reliable, intuitive experiences at the intersection of AI, knowledge, and collaboration. The ideal candidate leads by example. You are comfortable moving between people leadership, product decisions, technical design, and code. Founder or early-stage startup experience is especially valuable because the role requires urgency, sound judgment under ambiguity, and a willingness to operate across boundaries. In this role you will • Lead, coach, and grow a team of approximately 9–10 engineers while creating clarity, accountability, and a healthy execution rhythm. • Own the engineering roadmap for Library, working with product and design partners to prioritize the highest-impact problems. • Set a high bar for product quality, technical excellence, reliability, privacy, and user trust. • Provide hands-on techni

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Software Engineer II with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. Ideally, you have JavaScript and Python experience (similar languages are great, as long as, you're willing to learn) but more importantly, you care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS experience and are willing to learn from people with both more and less experience than you. What you will do: Design and d

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You've developed scalable production web applications in Python/Django/Next.js/React. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our AI Agent and Orchestration team, building the AI Assistant and Orchestration products and the agents and platform capabilities that power them. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You’ve developed scalable production web applications in Python/Django/Next.js/React . You understand how LLM applications work — context, tool calling, evaluation, and the ways they fail. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you get to do every day: Build and ship features

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans, not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off The Software Engineer in Test II (SDET) will join our AI-focused engineering team as we build the next generation of AlertMedia products and services. This role is critical to delivering high-quality, reliable software with a primary focus on our AI feature capabilities — the AI Assistant and the agent orchestration platform — and supporting coverage across the broader web and mobile applications. We have an engineering culture that embraces AI-assisted development, intelligent automation, and modern tooling to improve product quality, engineering velocity, and customer outcomes. We’re looking for engineers who are excited to experiment with emerging AI-powered engineering workflows and help define how modern quality engineering evolves in an AI-native environment. You’ll play a key role in shaping modern quality engineering best practices, improving automation coverage, and embedding quality throughout the software development lifecycle. Who you are: You’re passionate about software quality and creating efficient, scalable testing processes. You enjoy understanding how applications are built and how customers use them in the real world. You have a strong attention to detail, think critically abo

Do work that matters. At AlertMedia, we're the leading Risk Intelligence and Response company helping organizations protect their people and businesses. Our mission is simple but critical: to save lives and minimize loss by identifying emerging threats worldwide and enabling timely communication when emergencies impact personal safety or business continuity. Everything we do is guided by our core values: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is seeking a Strategic Intelligence Analyst ( Shift: Tues-Sat, 9am-5pm CT) to join our Global Intelligence team. This role will focus primarily on the Americas region, including the United States, Canada, Mexico, Central America, South America, and the Caribbean. This role will play a critical part in helping customers understand and prepare for events and emerging risks that may impact their people, operations, and business continuity. As a Strategic Intelligence Analyst, you will leverage open-source intelligence, analytical tradecraft, and a variety of intelligence sources to identify, assess, and communicate risks associated with future events, geopolitical developments, evolving global trends, and activist movements. A primary focus of this role will be monitoring and assessing planned and emerging events across the Americas, including demonstrations, protests, labor actions, counter-protests, political rallies, major public gatherings, and other activity that may create operational, travel, safety, or reputational impacts for organizations. Additionally, you will serve as a regional intelligence resource for the Americas, monitoring the region for significant developments; elections and transition periods; political activity; organized crime and cartel-related security trends; border, migration, and transport issues; and emerging trends that may affect customers and their employees. In addi

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is an opportunity to use a wide variety of design and technical web skills to help us develop and support features for the AlertMedia product suite. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You’ve developed scalable production web applications in Python and/or Elixir . You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you get to do every day: Design and develop features for the AlertMedia product suite Learn the AlertMedia platform and tools, and its uses for our custome

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest growing software companies in the country, we’re looking for a Sr Software Engineer with strong AI development tool experience to help accelerate an AI-first development model that's already well underway. This role focuses on designing and extending the agents, skills, and automation that take on engineering work — and on steadily widening what they can own, from planning and implementation through code review and CI. Testing is part of that. So is clearing the friction that caps how much we can hand off: slow local environments, long feedback loops, manual steps between them. This is a hands-on engineering role with broad impact. You'll work across teams, partnering directly with engineers to sharpen how they work with agents and to roll out changes that stick. Who you are: You are a software engineer first—you like writing code and making systems better You actively use AI tools in your daily development work and look for ways to push them further You keep up with new AI capabilities and enjoy figuring out which ones are worth adopting You care about how other engineers work and want to make their jobs easier You’re comfortable work

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off The Customer Success Specialist will take ownership of managing customer relationships, which we value above all else. This role will focus on emerging customers and partner closely with our Customer Support Team to foster success. In this key role, working closely with Customer Success, Customer Support, Marketing and Sales teams, they are responsible for driving engagement to support customer health, retention, and growth. The right candidate will be determined to achieve effective customer enablement, as well as the highest possible satisfaction rates across the accounts they manage. They will make sure customer needs are always met and problems are solved quickly. As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand! Who you are: You'd be excited to buy into our "customer love" mentality and are motivated by going above and beyond for the customers you serve. You are a team player, an individual contributor and have a roll-up-your-sleeves mentality when it comes to your customers and there is no task too big or too small to best support them. You enjoy building relationships, commun

Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: We’re looking for an Enterprise Account Executive who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth’s products. This role is ideal for someone with 5+ years of sales experience who’s ready to join a high-growth area of the business in a critical and rapidly evolving market. What You'll Do: Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud Collaborate closely with the Sales Development team to generate strategic pipeline opportunities Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other internal sources Alongside leadership and other members of the team, provide feedback to internal teams to support better market positioning Navigate multiple levels within a target account by building cross‑functional relationships and effectively leveraging internal Bandwidth resources Proactively manage your pipeline; inpu

About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with the world's leading enterprises and government organizations to accelerate their AI transformation through frontier AI systems that solve real business problems. Every day, we work with organizations across finance, healthcare, manufacturing, media and telecommunications to build production AI agents that automate complex workflows, help humans, reason over enterprise knowledge, and operate safely at scale. The Opportunity Applied AI is moving faster than ever. New foundation models, reasoning techniques, agent architectures, and research papers emerge every week. Yet building AI systems that reliably solve real-world problems remains one of the hardest engineering challenges. As a Frontier Agent Engineer (Applied AI) , you'll bridge the gap between cutting-edge AI research and production deployment. You'll work directly with enterprise customers to design, evaluate, and deploy intelligent systems that combine frontier models with structured knowledge, retrieval, traditional machine learning, and enterprise software. Unlike traditional ML roles that focus on a single model or product, you'll work across a diverse portfolio of AI challenges spanning multiple industries and use cases. You may build a multi-agent research system and then participate in designing a customer intelligence platform, a healthcare copilot, or an autonomous workflow for a Fortune 100 company. If you enjoy reading new AI papers, experimenting with the latest models, and shipping production systems that create measurable business impact, you'll fit right in. What You'll Build Frontier AI Systems Design and deploy production AI agents that leverage the latest advances in large language models, reasoning, retrieval, memory, and tool use. Architect intelligent systems that combine LLMs, traditional machine learning, structured knowledge, enterprise data

About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with the world's leading enterprises and government organizations to accelerate their AI transformation through frontier AI systems that solve real business problems. Every day, we work with organizations across finance, healthcare, manufacturing, media and telecommunications to build production AI agents that automate complex workflows, help humans, reason over enterprise knowledge, and operate safely at scale. The Opportunity Applied AI is moving faster than ever. New foundation models, reasoning techniques, agent architectures, and research papers emerge every week. Yet building AI systems that reliably solve real-world problems remains one of the hardest engineering challenges. As a Senior Frontier Agent Engineer (Applied AI) , you'll bridge the gap between cutting-edge AI research and production deployment. You'll work directly with enterprise customers to design, evaluate, and deploy intelligent systems that combine frontier models with structured knowledge, retrieval, traditional machine learning, and enterprise software. Unlike traditional ML roles that focus on a single model or product, you'll work across a diverse portfolio of AI challenges spanning multiple industries and use cases. You may build a multi-agent research system and then participate in designing a customer intelligence platform, a healthcare copilot, or an autonomous workflow for a Fortune 100 company. If you enjoy reading new AI papers, experimenting with the latest models, and shipping production systems that create measurable business impact, you'll fit right in. What You'll Build Frontier AI Systems Design and deploy production AI agents that leverage the latest advances in large language models, reasoning, retrieval, memory, and tool use. Architect intelligent systems that combine LLMs, traditional machine learning, structured knowledge, enterpri