Humana Technology Internship in Hyderabad

About the Team The India People team is establishing the people practices and employee experience that will support the launch and growth of our Hyderabad site. We partner closely with site leaders and employees to create effective teams, consistent leadership practices, and a healthy, sustainable workplace as the operation scales. About the Role As the India People Business Partner, you will be a highly visible, hands-on presence at the Hyderabad site, staying close to daily operations, leaders, and employees throughout the site’s launch, growth, and stabilization. You will support employee engagement, manager effectiveness, organizational effectiveness, talent management, employee relations, workforce planning, and change management. You will coordinate two Human Resources Generalists and use people data to identify risks, improve day-to-day execution, and help shape the site’s future people practices. You will report to the People Director on our EE People Ops - HR Business Partner HRBP team in our HR organization. Schedule: Night Shift — 5:00 PM–2:00 AM or 6:00 PM–3:00 AM You’re excited about this opportunity because you will… Partner daily with site and functional leaders on team effectiveness, manager support, performance concerns, role clarity, workforce needs, and other people topics that emerge as the site scales. Support employee engagement, workplace culture, team health, and manager consistency while helping leaders and employees navigate new processes, changing structures, and operating model changes. Support team design, workforce planning, succession planning, talent cycles, and role clarity while identifying opportunities to improve the site’s organizational effectiveness. Manage sensitive employee relations matters, support investigations and escalations, and promote consistent application of company policies and local labor requirements. Coordinate and prioritize the work of two Human Resources Generalists while partnering with the Senior Manager o

ABOUT THIS ROLE GHX is standing up a new Human-in-the-Loop (HiTL) operations team in Hyderabad to support its ADM (Automated Document Management) platform — an AI-powered document processing system replacing legacy UiPath automation for GFax North America. The platform processes over 2.2 million Purchase Orders per year and targets a 75–85% fully-automated (touchless) rate. The team handles every document the AI cannot process autonomously. The Operations Supervisor is building this team from zero and is accountable for everything within it: throughput, field accuracy, team development, day-to-day operations management, and real-time coordination with GHX Engineering and Product teams in the United States. This is a high-visibility, inaugural role — the team’s accuracy and throughput directly determine the speed and confidence with which GHX can expand the ADM platform beyond GFax North America. KEY RESPONSIBILITIES People & Performance Management — 70% Directly supervise 15-20 Document Review Specialists; own rostering across rotational shifts, attendance tracking, and queue capacity planning against daily document volume Manage operations SLA – TAT, Quality, along with people metrics Own day-to-day operations management: shift rosters and week-offs, leave planning, planned & unplanned shrinkage, absenteeism control, and real-time reallocation of staffing to protect SLAs & operations performance metrics Set and communicate daily, weekly, and monthly throughput, AHT, and accuracy targets; monitor individual and team performance against SLA and productivity standards Participate in and present at weekly, monthly, and quarterly business reviews (WBR / MBR / QBR) — performance against KPIs, root-cause analysis of misses, and committed corrective actions Own the full performance cycle for direct reports, including goal setting, mid-year and annual appraisals, with documented performance ratings, development plans, and calibration against peer supervisors Con

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We’re looking for a Marketing Analytics Manager who will own the strategy and optimization of marketing performance reporting across the organization. This role goes beyond dashboard creation—you’ll act as a strategic partner to marketing and leadership, translating data into actionable insights that drive pipeline growth and improve campaign performance. You will define how success is measured across the marketing funnel, proactively identify trends and opportunities, and ensure the organization has a clear, consistent view of performance. You will partner closely with Marketing, RevOps, and data teams to enable scalable analytics solutions and trusted reporting. Analytics Strategy & Ownership Own the end-to-end marketing analytics strategy, including defining KPIs, establishing reporting frameworks, and standardizing measurement approaches across the funnel Establish and govern a consistent source of truth for marketing performance across channels, segments, and funnel stages Define success metrics tied to pipe

OUR MISSION At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Redwood is seeking an experienced and highly motivated Workday Transformation Analyst, with 5-7 years of experience to join our dynamic team. This role will be crucial in driving our Finance Transformation initiatives, with a strong focus on Workday optimization and integrations. The ideal candidate will possess deep technical expertise in Workday and a proven track record of successfully implementing and optimizing Workday solutions in a transformation context. This role will be on-site in our Hyderabad office an expected to work 3:00pm - 12:00am IST (4:30am - 1:30pm CST). We will assess moving to a hybrid requirement after the first 90 days of employment. Manage multiple cross-functional projects in the Finance and Accounting Organization through all phases of the project lifecycle, from planning and implementation to testing and training. Collaborate with functional leaders and project stakeholders to ensure successful project execution. Identify and mitigate operational and technical risks that may impact project success. Ensure data integrity and accuracy within Workday and integrated systems. Support the functionality of various systems with

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Implementation Consultant role is instrumental in assisting Redwood customers ranging from Fortune global enterprises to midsized businesses to leverage our solutions to orchestrate automation across distributed and heterogeneous platforms and enterprise business applications including SAP, Oracle, PeopleSoft, data warehousing and OS tasks. The range of responsibilities includes product installation and configuration, training, conducting workshops and providing best practices guidance to advance our customer’s automation business needs. Assist customers with installation, configuration, training and use of Redwood solutions. Perform analysis, scoping, and effort estimation to meet customer requirements. Provide configuration, architecture & installation recommendations based on product best practices & customer needs. Coordinate with other Redwood resources including Engagement Managers to update project status, timeline, effort, and expected completion. Communicate effectively and p

ABOUT THIS ROLE GHX connects healthcare suppliers and hospitals across North America, processing over 2.2 million Purchase Order (PO) documents per year through its ADM (Automated Document Management) platform. The platform processes the majority of documents automatically; documents the system cannot process with sufficient confidence are routed to a human review queue. The Document Review Specialist verifies those flagged documents and corrects extraction errors at the field level. Every correction feeds directly into model retraining — you are not maintaining a status quo, you are actively improving the platform’s accuracy over time. This is a precision operations role, not conventional data entry. KEY RESPONSIBILITIES Document Verification & Field Correction — 95% Verify documents like purchase orders, invoices, etc. flagged by the platform as requiring validation Compare extracted field values against the source document image and correct every discrepancy at the field level Verify and correct core fields, including vendor name, PO/Invoice number, line item descriptions, quantities, unit prices, delivery dates, and ship-to addresses Sustain throughput of ~30 documents per hour at a field accuracy rate of 99% or above Self-audit daily output before shift-end submission to catch and correct errors before they enter the system Flag ambiguous, damaged, or edge-case documents per the team escalation protocol; do not attempt to resolve documents outside defined parameters Calibration & Continuous Improvement — 5% Participate in team calibration sessions led by the Supervisor to maintain consistent field interpretation standards Surface recurring error patterns to the Supervisor (e.g., consistent misread of a specific supplier’s PO template) through the team escalation channel Complete structured onboarding and participate in refresher sessions as document types and field standards evolve REQUIRED QUALIFICATIONS Bachelor’s degree in any discipline 1–3 years of

ABOUT THIS ROLE GHX connects healthcare suppliers and hospitals across North America, processing over 2.2 million Purchase Order (PO) documents per year through its ADM (Automated Document Management) platform. The platform processes the majority of documents automatically; documents the system cannot process with sufficient confidence are routed to a human review queue. The Document Review Specialist verifies those flagged documents and corrects extraction errors at the field level. Every correction feeds directly into model retraining — you are not maintaining a status quo, you are actively improving the platform’s accuracy over time. This is a precision operations role, not conventional data entry. KEY RESPONSIBILITIES Document Verification & Field Correction — 85% Verify documents like purchase orders, invoices, etc. flagged by the platform as requiring validation Compare extracted field values against the source document image and correct every discrepancy at the field level Verify and correct core fields, including vendor name, PO/Invoice number, line item descriptions, quantities, unit prices, delivery dates, and ship-to addresses Sustain throughput of ~30 documents per hour at a field accuracy rate of 99% or above Self-audit daily output before shift-end submission to catch and correct errors before they enter the system Flag ambiguous, damaged, or edge-case documents per the team escalation protocol; do not attempt to resolve documents outside defined parameters Process Documentation & Reporting — 10% Create and maintain Standard Operating Procedures (SOPs) for document review workflows, and update them as document types and field standards change Build and maintain process maps for end-to-end document review flows, including exception and escalation paths Perform basic analytics — collate production and quality data, and pull routine and ad-hoc reports on throughput, accuracy, and error trends as required Calibration & Continuous Improvement —

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Platform & Integrations . You will own the end-to-end delivery of complex features, optimize backend performance, and collaborate on architectural decisions that impact more than 1,000 enterprise customers worldwide. This is an ideal role for an experienced engineer who thrives on technical autonomy, enjoys tackling complex cloud-native challenges, and wants to have a direct impact on product direction. Feature Ownership & Architecture: Design, build, and maintain scalable, secure, and highly observable backend services and microservices using Java and Spring Boot. Platform Evolution: Actively contribute to upgrading our core platform infrastructure, focusing on system resilience, performance tuning, and seamless component communication. Security & Compliance: Implement rigorous secure coding practices to safeguard data exchange and ensure compliance across our multi-tenant SaaS environment. Collaborative Execution: Work closely with Product, QA, and senior le

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Platform & Integrations . Working closely with senior and lead engineers, you will design, develop, and maintain high-quality features that power enterprise data exchange for more than 1,000 customers worldwide. This is an incredible opportunity to deepen your expertise in cloud-native architectures, enterprise security, and modern DevOps practices in a fast-growing product environment. Feature Development & Design: Write clean, maintainable, and well-tested code using Java and Spring Boot to deliver scalable backend services and microservices. Platform Reliability: Contribute to enhancing the monitoring, logging, and observability of our core platform to ensure high availability and performance. Security & Compliance: Implement secure coding practices to safeguard data exchange and maintain compliance across our cloud infrastructure. Collaborative Execution: Work within an agile team, collaborating closely with QA, Product, and fellow engineers to deliver high-qual

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion’s Content Onboarding team builds the systems that help customers move content into Notion, get started faster, and keep growing reliably over time. The role matters because one of Notion’s core differentiators is replacing multiple tools — and that only becomes real when customers can get their information out of those tools and into Notion with confidence. You’ll partner with product and engineering leaders to shape the future of our content importers, internal administrative tooling, and compliance workflows like exports. This role is based in Hyderabad, India. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Shape the technical and product vision for Notion’s import systems, so customers can pull content from more sources and transform it into a trustworthy system of record. By your 90th day, you’ll have clarified the near-term roadmap and de-risked the most important technical decisions for importers, exports,

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role The Hyderabad Infra team builds and maintains Notion's internal async task runner and configuration management platform. The async task runner plays a critical role in ensuring our millions of users have a fast, reliable, and secure experience. The configuration management platform enables safe, explicit configuration management for Notion's product and infrastructure engineers. As part of the Hyderabad Infra Team, you’ll have a unique opportunity to shape how Notion manages and scales its async task runner and configuration management platform, enabling innovation across the company. What You'll Achieve You will contribute to the evolution and maintenance of our async task runner to meet the needs of over 100 million global users and support the rapid growth of our product and business. With guidance from senior team members, you'll help ensure our systems remain reliable, efficient, and scalable. You'll evaluate and integrate new technologies to keep us ahead of emerging challenges. Your work will empower our engineering team to build features confidently while you grow your skills in distributed systems and infrastr

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Build AI-powered developer experience that makes engineers enabled. You’ll join our Developer Experience team, united by the mission of “Engineers can do their work quickly, easily, comfortably, and safely.” You’ll be part of a team spanning the US and India that turns ambiguous goals into shippable projects that meaningfully improve developer throughput and reliability. Your team owns AI experiences, remote and local dev environments, builds and CI, deploys, testing, and verification. You’ll work on a relatively broad scope within a well-resourced team. This role is based in Hyderabad, India. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve You build an AI harness to auto-resolve bugs reported for the Notion app. This is high-leverage work for the engineering org and requires solid engineering to improve resolution accuracy. You improve CI and build reliability so engineers get early feedback when changes break CI. We’re

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Product Support Manager will be responsible for leading a team of Product Support Specialists in Hyderabad. You will collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive product support operations across the global team. This role will surface customer and product usage trends, drive resolution for executive-level product escalations, and continuously improve global support and escalation processes. The successful candidate should bring deep expertise in product support and escalation management, including experience driving process improvements and collaborating cross-functionally with Product, Engineering, and Customer Success teams. They will also have strong experience managing a high-performing team of product support specialists across multiple levels, ensuring timely issue resolution, operational excellence, and a seamless customer experience. What You'll Achieve: Collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive Product Support operations across the global o

Role Summary The AI Knowledge Analyst is a member of the Customer Care and Managed Services team, responsible for ensuring the knowledge ecosystems that power GHX's operations and AI platforms are accurate, well-governed, and continuously improving. This role works closely with leadership, SMEs, data scientists, and operational teams to identify content gaps, manage knowledge lifecycles, and translate business needs into structured, AI-ready information assets. The AI Knowledge Analyst is equally comfortable working through a detailed content audit and presenting a structured recommendation to leadership. Strong organizational skills, clear communication, and a bias for action are required. This is a role for someone who treats knowledge gaps as solvable problems and can move from gap identification to resolution with minimal direction. Core Focus Areas Knowledge Governance & Lifecycle Management Maintain, organize, and govern the knowledge assets that support Customer Care and Managed Services teams. This includes managing intake, triage, and routing of knowledge requests; driving SME review cycles; and ensuring content is accurate, current, and ready for both human use and AI ingestion. AI Knowledge Readiness Identify, structure, and groom content that feeds GHX's AI platform. Partner with AI and data teams to ensure knowledge assets are formatted, accurate, and optimized for ingestion. Monitor AI solution performance and drive content improvements that translate into measurable efficiency gains. Roles & Responsibilities Knowledge Management & Content Quality Manage the intake, triage, and routing of knowledge-related requests from operational teams. Maintain content lifecycle through SME review checkpoints — flagging material for update, review, or archival on a consistent cadence. Identify obsolete, duplicate, or conflicting content and drive resolution through appropriate stakeholders. Conduct knowledge audits and implement improvement c