Implementation Consultant Jobs

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As a Global Public Sector Implementation Delivery Manager (IDM), you are the single-threaded technical owner of delivery for one of Altana’s most important public sector accounts or organizations. You blend enterprise architecture, hands-on deployment, and product design and development with the relationship skills to be the trusted technical voice in the room for the mission owners you serve. You lead a small, account-aligned implementation pod and are accountable for turning a closed-won account into mission outcomes: architecting the deployment, delivering it in secured and regulated environments, keeping it healthy, and finding the next place Altana can create value. You do this hip-to-hip with commercial — partnering with the Technical Account Managers (TAMs) and Program Managers who run the account — using delivery credibility to enable organic growth and inside sales without carrying the commercial number yourself. This role reports to a GPS Implementation sub-vertical lead (Trade, Resilience, or Policy) within the Implementation function, and is deployed against a named strategic account. For example, an IDM aligned to U.S. Customs and Border Protection (CBP) would report to the Trade sub-vertical lead. Your Responsibilities Own delivery outcomes for a named strategic account or account groups. Serve as the single-threaded technical owner for implementation and platform delivery to a key public sector account or organization, from post-award through sustainment. Deliver on-time against contractual commitments and hold the technical quality bar. Set and steward the account architecture. Translate mission outcomes into a coherent enterprise/solution architecture across SaaS and regulated PaaS environments. Own the deployment, integration, and data-m

About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product. Responsibilities: Engage with potential clients to understand their business requirements and challenges. Conduct a thorough needs analysis to align our product with customer needs. Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution. Customize demonstrations to address specific customer requirements and pain points. Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments. Collaborate with the product development team to stay informed about the latest features and updates. Work closely with the sales team to provide technical expertise during the sales process. Collaborate with the marketing team to develop and enhance sales collateral and presentations. Build and maintain strong relationships with key stakeholders, including IT decision-makers. Address customer inquiries and concerns

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! What you’ll be doing: Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives. Be responsible

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! What you’ll be doing: Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives. Be responsible

As we continue to revolutionize the commercial real estate industry, we're hiring an Associate Implementation Manager to join our team. This is an entry-level role built for someone ready to take things on and grow fast. You'll be embedded in a fast-moving implementation org, supporting clients and internal teams through onboarding, approval, and early adoption. You'll work cross-functionally to ensure a seamless experience from pre-sale through ongoing support, and you'll do it with an AI-first mindset , leaning on modern tools to work smarter, not harder. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What you'll do : Drive Efficiency with AI - Approach every task with an AI-first mindset. Look for opportunities to leverage AI & Automation Tools to automate data collection, streamline workflows, and reduce manual lift. Project Execution Partnership - Partner on projects to plan, schedule, and manage project timelines from kickoff through portfolio go-live. Facilitate recurring project management meetings, build bespoke implementation plans tailored to client goals, and ensure each project lands on time, within scope, and against the right outcomes. Handle Varied Scope - Move between data onboarding, client-specific implementation plans, and internal projects without losing momentum. You'll juggle multiple priorities and know when to ask for help versus push through. Cross-Functional Collaboration - Work closely with Sales, Solutions, Customer Success, and Support to ensure a consistent client experience from pre-sale through ongoing support. Develop Toward Client Mastery - Actively participate in internal team strategy and project management meetings to hone “VTS Best Practices” toward managing client expectations and milestones, with a clear path to owning your own accounts. What makes you a great fit? AI Forward - You've used LLM & or automation tools like n8n, Cu

About Eudia: Eudia is redefining the future of legal work with AI-powered Augmented Intelligence, enabling Fortune 500 legal teams to move faster, manage risk more effectively, and unlock new business value. Backed by $105M in Series A funding led by General Catalyst, we’re building a category-defining platform that blends AI-driven automation with human expertise, transforming legal from a cost center into a strategic growth driver. At Eudia, we move fast. Unlike traditional enterprise software, our teams ship solutions in days, not months—delivering real impact for some of the world’s largest companies, including Cargill, Coherent, DHL, and Duracell. We’re solving one of the most complex, unsolved challenges in AI: bringing trust, accuracy, and security to legal automation. We’re a team of builders, operators, and problem-solvers who are passionate about reshaping an industry that has long been resistant to change. If you’re looking for a place where you’ll be challenged, take ownership from day one, and work alongside some of the brightest minds in AI and legal —we’d love to meet you. About the Role: Are you excited about shaping the future of AI-driven legal solutions? We are looking for a Implementation Engineer to help build next-generation platforms that power agentic AI models for the legal industry. This role offers the opportunity to work at the intersection of cutting-edge AI, scalable infrastructure, and legal innovation, building intelligent systems that streamline workflows, enhance legal research, and automate complex decision-making. It's a great opportunity to build enterprise-grade resilient platforms and services that are backed by cutting edge generative ai based solutions for some of the big Fortune 500 companies. Key Responsibilities: Technical Skills: Good knowledge of scripting languages. Code Quality & Best Practices : Must exhibit high coding standards, conduc

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Implementation Project Coordinator – APAC Company Overview At Playlist, life’s richest moments happen when people step away from screens to move, connect, explore, and play. We’re building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology’s role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you’re passionate about enhancing wellness through technology. About the Right Team Member As part of our Implementation Team, the Implementation Project Coordinator helps keep customer onboarding projects organised, on track and moving forward. This is a hands-on, detail-driven role in which you’ll work directly with customers througho

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're hiring an Implementation Manager to own and evolve Flexport's Implementation Methodology as our product suite expands. This is a self-starter role: you build the playbook for how we implement Flexport's ICP products today, then adapt it as new products and services come online. You'll drive implementation workflow independently, manage cross-functional projects end-to-end, and partner with Sales and Operations to get new business live and delivered as sold. What you'll do: Build and evolve the Implementation Methodology: task definitions, personas, ownership, timing, dependencies, templates. Standardize them so the outputs can span across customers, services, and new ICP products as our suite grows. Take first-mover ownership of implementation gaps: when a new product or service doesn't have a playbook yet, you build one, rather than waiting to be told. Partner with Sales and Operations as the client's primary point of contact through implementation, including solutioning support. Lead implementation for new accounts and new business with existing clients, from award through ramp to steady-state delivery. Scope awarded business and build the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. We’re looking for an Implementation Engineer to help enterprise customers successfully deploy, configure, and operationalize Observe. This is a hands-on, post-sales technical role focused on delivering strong first outcomes, accelerating time-to-value, and establishing a solid foundation for long-term customer success. Implementation Engineers are deeply technical, customer-facing practitioners who work closely with customer platform, SRE, DevOps, and application teams during onboarding and early adoption. In this role, you’ll translate existing observability architectures (including OpenTelemetry-based pipelines, Splunk, ELK, and other monitoring solutions) into scalable, production-ready implementations on Observe—using best practices while balancing speed, quality, and customer enablement. Implementation Engineers focus on initia

At Secureframe , we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups , TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards. As we continue to grow, our mission remains clear: to provide seamless, secure compliance solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking. Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more. About the Implementation Team The Implementation team sits within Secureframe's customer organization and works closely with Sales, Customer Success, Product, Engineering, Security, Support, and our partner ecosystem. This team is responsible for helping customers move from signed contract to real operational readiness: scoped environments, configured platform workflows, clear control ownership, evidence collection, remediation tracking, and a credible path to CMMC assessment. This is an early role on a team we are building from scratch. The right person is not only comfortable delivering customer implementations; they want to help define what excellent CMMC implementation looks like at Secureframe. You will create playbooks, improve handoffs, identify repeatable delivery patterns, pressure-test service packaging, and help turn early customer engagements into a scalable implementation

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As Linear moves upmarket, the gap between deal close and successful enterprise rollout has become our most important surface area. We're hiring an Implementation Manager to own that gap. You will be the single point of accountability from signed contract through successful go-live, coordinating across CSM, Solutions Engineering, Customer Education, Sales, and the customer's own teams to make every enterprise rollout repeatable, on time, and high quality. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. EST time zone is preferred for this position. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Own end-to-end implementation plans for enterprise customers: timeline, milestones, dependencies, risk, and stakeholder accountability Run the handoff from Sales at deal close in partnership with Customer Success and Solutions Engineering: validate services scope, timeline commitments, complexity signals, and migration readiness Coordinate workspace architecture, migration, and integration workstreams (SSO/SCIM, Slack, GitHub, Jira sync, custom integrations) across customer IT, Solutions Engineering, and engineering escalations Build the enablement calenda

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for guiding multiple implementations from start to finish and delivering an exceptional customer experience. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and guide the project planning and delivery for multiple implementation engagements Manage timelines, deliverables, and overall project health to minimize risk and ensure successful completion of engagements Partner with Implementation Services’ leadership to uplevel the team’s project management approach, documentation, and process Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: 7+ years Technical Project or Program Management experience including planning, scheduling, and reporting 5+ years of Customer facing experience in a services or success role Strong presentation skills and the ability to communicate effectively to business and technical audiences Experience with DevOps services and technologies Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs. Able to travel via auto, train or air up to 30% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Be

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a reliable and execution-focused On-the-Ground Specialist to support Caper Cart deployments across retail partners. This role is critical in enabling scalable, high-quality launches by providing in-store support for testing, training reinforcement, and launch execution. The On-the-Ground Specialist Specialist works closely with Implementation and Operations teams to ensure carts are fully functional, store teams are supported, and launches are set up for success. This role is designed to provide local, in-market support for deployment execution, complementing the Implementation team’s focus on site visits and training. This is a 3 month contract position. About the Job In-Store Execution Support Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch Assist with cart setup, staging, and

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a reliable and execution-focused Implementation Specialist to support Caper Cart deployments across retail partners. This role is critical in enabling scalable, high-quality launches by providing in-store support for testing, training reinforcement, and launch execution. The Implementation Specialist Specialist works closely with Implementation and Operations teams to ensure carts are fully functional, store teams are supported, and launches are set up for success. This role is designed to provide local, in-market support for deployment execution, complementing the Implementation team’s focus on site visits and training. This is a 3 month contract position. About the Job In-Store Execution Support Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch Assist with cart setup, staging, an

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Professional Services team exists to drive the adoption of Stripe capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately. Accelerate is a dedicated Stripe onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical—eliminate friction, reduce implementation risk, and accelerate time-to-revenue. What you'll do Stripe is launching Stripe Delivery Centers—a brand new global team to design, implement, and grow Stripe operations for the next decade. We're looking for dynamic and curious people who have a passion for solving global user issues, building operations, and driving process improvements, and who want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you. As an Onboarding Specialist, you are the technical guide for users during their first 90 days