Become a part of our caring community Become a valued member of Humana's Internal Review Team as a Grievances & Appeals Representative 2, where you will play a critical role in addressing client concerns and denials. You will perform thorough reviews of clinical documentation to assess whether grievances, appeals, or additional requests are justified. Then, you will provide final determinations utilizing your expertise and collaboration with clinical and other Humana teams. Your contributions will directly support Humana's commitment to delivering high-quality service and making a positive difference in the lives of those we serve. Must be passionate about contributing to an organization focused on continuously improving consumer experiences. Key Responsibilities: Assign cases to team members for submission to an independent entity for 2nd level review. Monitor and record the number of cases assigned to the team, as well as the distribution of cases among individual associates. Operate within established guidelines to maintain work expectations and quality standards, while exercising discretion in prioritizing tasks and managing timelines with minimal supervision. Demonstrate flexibility and resilience in adapting to evolving processes and a fast-paced work environment. Use your skills to make an impact Required Qualifications Minimum of 1 year of customer service experience Minimum of 1 year of data entry experience Experience in a production-driven environment Must have strong experience using multiple Microsoft systems simultaneously (Teams, SharePoint, Excel, etc.) Ability to manage large volume on inventory daily Preferred Qualifications Previous inbound call center or related customer service experi
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CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Role Purpose The Kondor+ Integration, Data & Database Consultant will be responsible for the integration, data migration and database-related activities required as part of the Kondor+ / Fusion Kondor upgrade . The role will analyse the existing Kondor+ integration and data landscape, assess impacts introduced by the target Kondor+ release, implement or coordinate required interface changes, support database upgrade/migration activities, and ensure the completeness and integrity of data throughout the upgrade. The consultant will work closely with the Kondor+ Solution Architect, Technical Consultants, Functional Consultants, client DBA/infrastructure teams and downstream application owners. Key Responsibilities Kondor+ Integration Analyse the existing Kondor+ integration landscape , covering inbound and outbound interfaces. Assess the impact of the Kondor+ upgrade on existing interfaces, APIs, message structures, file exchanges and integration components. Design and implement or coordinate required modifications to Kondor+ interfaces. Support integration between Kondor+ and surrounding systems such as: Market data providers Electronic trading platforms Payment and settlement systems SWIFT/messaging platforms Core banking systems General Ledger and accounting platforms Risk and regulatory systems Data warehouses and reporting platforms Analyse and troubleshoot failed Kondor+ interfaces and data-processing issues. Validate end-to-end STP flows through Kondor+ and downstream applications. Support API, messaging, middleware and file-based integrations used by Kondor+. Support inter
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Analyst, Regional Security Operations Center Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Global Safety and Security team are the guardians of our marketplace, dedicated to protecting our people, assets, and reputation. From navigating complex global risks to implementing advanced security technologies and intelligence-led responses, we ensure a safe environment where our teams, partners, and customers can thrive with confidence. We’re looking for an Analyst to join our London team. This is an on-site role. In this role, you’ll serve as the frontline defense during emerging incidents, monitoring systems, executing SOPs, and applying analytical tradecraft to maintain operational resilience across the region. What You’ll Be Doing You’ll be joining the Regional Operations Center (ROC) team. The ROC operates in a high-tempo, 24/7 global operations environment, responsible for real-time monitoring, incident triage, and operational response to protect our people, assets, and operations. Here’s what your day-to-day might look like: Operate the ROC in Real Time: Monitor dashboards, alerts, inbound reports, and open-source signals to identify security, safety, and operational incidents as they emerge. Execute Incident Response: Triage incidents and execute standard operating procedures (SOPs) through accurate documentation, coordination, and information validation. Apply Analytical Intelligence: Conduct initial fact-finding and source validation to distinguish signal from noise, providing clear operational context to support timely escalation. Support Escalation and Handover: Escalate issues exceedi
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