Incoming Quality Control Engineer Jobs

Weekly office requirement : Hybrid, 1 day/week Employment type : Permanent Working Hours : 09.30 AM - 17.30 PM Athens time Seniority level: Mid-Senior Language: All stages of the recruitment process will be conducted in English At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a ( Senior) Product Experience Executive to play a key role in our Product team in Athens . If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? 🤔 As a Product Experience Executive / Senior Product Experience Executive, you'll act as a point of expertise for both external clients and internal stakeholders using our data, platforms and API products. You'll play a critical role in ensuring the smooth and effective operation of the support queue. Beyond reactive support, you'll have a strong strategic focus on continuous improvement and operational excellence: owning internal and external documentation and working with cross-functional teams to improve the product experience and support processes. A few things you'll be responsible for: 👉 You'll handle incoming queries across live chat and ticketing channels, troubleshooting issues, managing user administration, joining client calls and escalating to leadership and other teams where needed. 👉 You’ll create, maintain and drive the adoption of our self-serve support resources, including our public Help Center and documentation that powers our AI support, to reduce friction for users and improve overall support efficiency. 👉 You'll actively monitor the support queue to spot inefficiencies and recurring problem areas, and work cross-functionally to implement scalable solutions. 👉 You’ll proactively report on support trends across clients, verticals, and products, surfacing insights that inform broader business decisions. 👉 If you’

📍 Location: Athens, GR 🏢 Weekly office requirement: Hybrid – 1 day/week 💼 Employment type: Permanent, employee, full-time 🪜 Seniority level: Mid 🌐 Language: All stages of the recruitment process will be conducted in English At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a Product Experience Executive to play a key role in our Product team in Athens . If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? 🤔 As our Product Experience Executive, you'll be a frontline representative of the product, delivering a seamless support experience for the clients and internal stakeholders who rely on our data, platforms and API products. A few things you'll be responsible for: 👉 Handle incoming queries across live chat and ticketing, troubleshoot issues, manage user administration, and escalate more complex cases when needed. 👉 Combine strong technical product knowledge with clear communication to resolve issues efficiently and maintain a high standard of support. 👉 Help build and maintain Help Center content, enhance in-platform guidance like tooltips, and contribute to AI-driven support initiatives that let users find answers independently. 👉 Surface recurring issues and insights from support interactions, helping shape product improvements and a smoother user journey — working closely with Product, Research, Technology and Product Marketing. It's also fun; shaking things up is what working for GWI is all about. You'll need to be flexible, comfortable with continuous change, and working in a high-tempo environment. What do I need to bring with me? 🧳 You'll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. Here's what the team will be looking for

Product Owner – Extend (H/F) About Horizon Trading Solutions Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities and derivatives. For over 20 years, we have equipped leading capital market participants with algorithmic trading technology and direct connectivity to more than 80 exchanges worldwide. We are currently looking for a Product Owner – Extend to join our Product Management team and define, structure and drive the development of Extend offer ( internal offer) capabilities within our existing multi-asset trading platform. This newly created role combines product strategy and execution: the first objective is to structure and define the Extend scope, build the roadmap and position the offer through market and competitive analysis, before leading its implementation and acting as the internal reference point on Extend topics. Your day to day ? Inside an Agile team you will be dedicated to, using Scrum and DevOps in an international environment ( teams located in France, Hong Kong, Montreal), you will contribute to each step of the development of our solutions (from specification to implementation on client side). You will have the missions to : 1/ Define the scope Propose and build a strategic roadmap on your product scope Discuss with stake holders (CDM, Sales, Product Manager, Client) to understand the context of client requests / change requests / roadmap initiatives Clearly express Product Backlog items – writing or reviewing existing items entered by Client Support, Client Delivery Manager, Engineering team ; except for detailed technical specifications written by Epic Leaders Participate in the pricing of the projects / features Evaluate the relevance and priorities of incoming requests 2/ Manage the backlog Write, detail and validate items in Product backlog Order the items in the Product Backlog to best achieve goa

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Support Engineer to join our API Support team. This is a hands-on, high-autonomy role. You'll own customer issues end-to-end: triaging incoming tickets, debugging production behavior across our authorizer and API surface, reasoning through configuration and data flow, and driving problems to resolution, often without needing to hand anything off. You'll work across card lifecycle, authorization decisioning, webhooks, account holder KYC, disputes, and the other configurable layers of our platform, using internal tools, Snowflake, Grafana/Loki, and AI-assisted workflows to move fast. When issues reveal deeper product gaps, you'll partner with Engineering and Product to surface patterns and get problems resolved upstream. You will also partner with Solutions and Product Delivery to ensure that we deliver clear, timely, and charming customer communications. Your judgment directly shapes customer trust, product reliability, and our ability to scale the Support function without scaling headcount linea

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. Sales Development Representative is a key member of the sales team, responsible for help prospects understand how they can make the management of their Apple devices robust and easy. You will be calling incoming leads, as well as develop your own leads through social media and phone. Once you have found a qualified opportunity, you will pass it on to the Inside or Field sales team. You will have a close working relationship with these teams, as well as with our Marketing teams. As a member of the Jamf family, you will contribute to our high energy, collaborative and fun environment This role is offered as remote in Japan. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. While the role is open to candidates based anywhere in Japan, candidates located in Tokyo (hybrid) or Fukuoka (remote) are preferred based on current team structure and collaboration needs. We are only able to accept applications from those who are legally authorized to live and work in Japan. #LI-Remote What you can expect to do this role: Prospect into the assigned territory to find leads for the Sales team Follow up on incoming leads and convert them to opportunities Plan and e

Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 *** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. *** This position will work in a call center environment dedicated to meeting our members' loan origination and deposit account needs. This position will respond to incoming calls, chats, online applications, or applications from our branches from members who are interested in applying for consumer loans, which includes but not limited to lines of credit, vehicle loans, credit card products, equity mortgage loans and deposit accounts (checking & savings). The position will also be responsible for making daily outbound leads calls to bring in new members and cross-sell additional products and services. This position will develop a pipeline of consumer loans and deposit accounts that they will manage through funding. Individuals in this role will partner closely with other Member Care associates, Mortgage Loan Originators and back-office support staff. Essential Functions Process new members and deposit account applications from members/prospective members that have applied via the web or phone channel. Gather the necessary information to complete deposit account applications to funding. Respond to new membe

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Do you love to problem solve issues for customers? Do you enjoy working cross-functionally to manage projects that have a large impact on operational processes? How would you like to be part of a fast growing team with the ability to learn and develop new skills? We’re helping people by providing them a world class benefits experience. Our 401(k) plan is a rapidly growing program at Justworks. Here you’ll have the opportunity to help manage the day-to-day operations, interface with our vendor, and help make a difference on how our program operates. Your Success Profile What You Will Work On Perform day-to-day operations for our 401(k) program as part of Justworks Financial Benefits Programs Resolve benefit inquiries/issues generated by Customer Success and Sales teams within the agreed upon service level agreements (SLAs) Triage incoming issues/inquiries to identify need for engineering intervention and escalate accordingly Work with third party vendors to resolve escalated issues - enrollment errors, plan set ups, document requests, etc. Resolve employee and employer level benefit requests such as; new enrollme

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote. We ensure the successful operation of new hires, account off-boards and critical business systems with a global team. We’re looking for a Tier 1 Support Engineer to join the MXC CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results. What you’ll do You’ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. In-person support is required as well as setting up desks and managing/auditing peripherals. Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, email, Slack or ticketing system. Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors. Walk customers through problem-solving processes and follow up to ensure issues have been resolved. Run diagnostic programs to resolve problems as well as troubleshoot IT scripts, systems, or automation Support and maintain critical SaaS tools (Google Wor

Position Summary : Clerk Wave Planning is a key contributor to TaylorMade’s North American Distribution Center. This position is responsible for releasing and managing stock orders based on “first in – first out” inventory methodology [FIFO] . This position requires a strong sense of urgency to support the achievement of shipping goals by monitoring work flow from release to ship complete. **Position is located in Evansville, Indiana** Essential Functions and Key Responsibilities: Wave plan orders, including verification that inventory is available for orders Ensure balanced mix of work orders to Pick Line to maintain efficient process flow Utilize WMS/EBS to confirm status of stock orders Perform the “ship complete” operation hourly and work closely with ViaWare specialist to clean up inventory control systems (EBS & ViaWare) Promptly address inventory issues that arise Sort orders by dates, priority, highest value and highest demand based on [FIFO] Release orders to sort and consolidate team, keeping in mind current workload capacities Communicate regularly with domestic/international coordinators, sort and consolidate team, warehouse supervisors, and check pack supervisors to ensure on-time shipping to customers Work with receiving team to establish clear priorities for incoming materials Diligently manage email and phone communications from Customer Service group and respond in a timely manner Performs other related duties and assignments as required Knowledge and Skills Requirements: Excellent written and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Come join us to play a leading role in Enterprise AI evolution! Snowflake empowers every enterprise to achieve its full potential by making agentic AI accessible, trusted, and easy to use. As a rapidly growing team at Snowflake, we are the customer zero of our products where we develop first-of-a-kind AI solutions for our go-to-market teams to amplify their productivity & effectiveness by 10x. We then bring those solutions & learnings to our customers to help them drive significant business impact through AI transformation. AS A SENIOR PRODUCT MANAGER AT SNOWFLAKE, YOU WILL: Own enterprise AI products and features that ship to thousands of Snowflake sales professionals Define the product roadmap and establish a data driven prioritization process for incoming feature requests Define the product requirements for upcoming features and product launches Perform user & market research to validate product requirements and designs Work with engineering, data and sales teams to deliver your roadmap using agile sprints Map your dependencies to core platform teams and influence their product roadmap & requirements Work with sales enablement teams to activate your products & features with thousands of sales professionals Develop product strategy for new areas via AI

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As Smartsheet grows, our US customer base is increasingly demanding faster, more comprehensive responses to security assessments. We're seeking a Sr. Security Engineer I to lead Customer Trust operations for our US customer base—managing questionnaire triage and completion, supporting customer engagements, and building trusted relationships with enterprise customers. You'll be responsible for understanding customer security concerns, triaging incoming questionnaires, managing queue efficiency, and escalating complex questions appropriately. You'll work closely with EMEA colleagues, sales teams, and security specialists to ensure customers receive timely, accurate responses that build confidence in Smartsheet's security posture. This is an excellent individual contributor and team-player role, and represents a growth opportunity for someone ready to step into a more senior customer-facing security position. You Will: Own US customer trust operations: Manage intake, triage, prioritization, and completion of customer security questionnaires, vendor risk assessments, and RFIs for US-based customers. Respond to customer security inquiries with technical depth: Complete questionnaires accurately, respond to RFIs, and address customer security concerns with responses that

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. As a Driver at Revivn, you'll play a critical role in our mission to give new life to old technology. This position is much more than driving—you're one of the primary faces of Revivn, providing white glove service to our customers while ensuring the secure collection, transportation, and handling of enterprise IT assets. You'll operate a 26-foot box truck to complete scheduled pickups throughout the Fresno area and surrounding regions, averaging 7-10 collection trips each week. You'll regularly interact with building management, security personnel, and client representatives to coordinate pickups, maintain chain of custody, and deliver an exceptional customer experience. When you're not on the road, you'll support warehouse and facilities operations by receiving and processing incoming hardware, preparing equipment for future pickups, maintaining inventory accuracy, and contributing to the overall efficiency of our operations. This is an in-person position based in Fresno, California. The schedule is Monday through Friday, 7:30am-4:00pm. Responsibilities Safely operate 26-foot box trucks to transport IT equipment throughout the Fresno area and regional locations. Coordinate and execute white glove pickups of enterprise IT equipment from customer offices, data centers, and commercial buildings. Serve as a professional representative of Revivn during every customer interaction, d

We’re looking for a dynamic and empowering Sales Development Manager who will be responsible for building and leading a team of enterprise ADRs. The role focuses on leadership, development and a high performance culture to execute against our rapid sales goals. The Opportunity In this role, you will have two core priorities: Talent Development & Revenue Development. We view our Account Development Representatives as the next wave of Account Executives at MongoDB. A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep’s skillset, holds them accountable to reaching their potential, and takes pride in turning that ADR into an AE. You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders across our sales organization, you will be a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into our pipeline. We are looking to speak to candidates who are based in Boston for our hybrid working model. Day to Day Attract, hire, retain, and develop talent Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology. Be involved in prospect qualification and discovery calls/meetings Provide weekly team performance summary as well as timely and accurate forecast to senior management Cross functional collaboration to establish scalable processes for incoming lead management and follow-up SLAs and conversions Develop and own KPI’s, supervise the activity of the team, track the results and drive team execution based on those metrics Work closely with Field Sales and Inside Sales management to drive increased performance and align pipeline production to our Sales team's needs Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success What You Will Bring to the Table 2+ y

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working alongside the KYB team and you will be responsible for customer Know Your Business (KYB) cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-business and sanctions compliance experience. What You’ll Be Doing Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment . Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation. Requesting appropriate CDD / EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures. Follow up on pending CDD/EDD requests ensuring that communication is issued with the releva

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Role Overview Order-to-Cash (O2C) Lead will be responsible to lead the full Order-to-Cash cycle for Reolink Group – including billing, credit management, accounts receivable, cash application, dispute resolution, and revenue realization – to ensure accurate invoicing, disciplined collections, controlled credit exposure, and optimized working capital for all global entities. Job Responsibilities • Lead the full global O2C process covering order validation, invoicing, AR booking, collections tracking, cash allocation, credit management, and dispute handling. • Oversee issuance of all customer invoices/credit notes across regions and channels (online, wholesale, distribution) and ensure correct tax, currency, and terms. • Set, monitor, and enforce global credit policies: credit limits, payment terms (Net X), and enforcement of credit holds for high-risk accounts. • Own AR aging control: actively drive collections, escalate overdue accounts, and coordinate with sales teams to resolve commercial disputes. • Implement and manage cash application processes, including matching incoming bank receipts, marketplace payouts (Amazon / Shopee / etc.), chargebacks, deductions, and short payments. • Drive DSO performance: analyze overdue buckets, root causes, and recommend corrective actions to improve cash conversion. • Ensure revenue cut-off and billing completeness at month-end; work with R2R to ensure revenue recognition aligns wit