About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t
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Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building an in-house media production capability for our most critical internal shows, and this is the engineering role at the center of it. The Broadcast Engineer will own the technical foundation of how Harvey captures, routes, and delivers video and audio — the studio and control room infrastructure, the IP signal fabric connecting our spaces, and the live execution of the company’s highest-visibility events. Today that work is a mix of well-run events and vendor-dependent infrastructure; the opportunity is to replace it with systems we design, understand, and can scale. This person will split their time roughly evenly between running shows and building the platform those shows run on, partnering closely with Corporate IT, Workplace, Brand, and Communicati
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t
Talkdesk competes in a market where the quality of execution separates companies that grow efficiently from those that spend more to get the same result. Marketing Operations is where that execution lives. This role exists to ensure that every dollar of marketing spend, every campaign, every event, and every account-based program translates into pipeline with zero friction. That requires a system built for precision where the right prospect reaches the right person at the right time, consistently and by design. You sit inside the Marketing team, with close partnerships across Sales and RevOps. The marketers running campaigns, events, and account-based programs are your primary stakeholders. When the system works, their work converts. In practice, that means owning the full operational surface of marketing technology: administering and continuously improving the tools that make up our GTM stack, building and maintaining the integrations that keep data moving cleanly between systems, designing the orchestrations that automate account and contact engagement, ensuring the enrichment and data integrity standards that make every downstream decision reliable. This is an interdependent system, and this person keeps it running as a coherent, high-performing whole. What You'll Own Account-Based Marketing Orchestration: Serve as the technical owner of our ABM orchestration layer. Translate signals from our intent platform into automated, sequenced actions across our marketing automation platform and CRM, working closely with campaign and field marketing teams to ensure the right programs reach the right accounts at the right moment. Getting this infrastructure right is one of the highest-impact contributions this role makes to the business. Marketing Technology Foundation: Own the day-to-day health of our martech systems and the workflows, API calls, integrations, and syncs that connect them to keep prospect data moving accurately through the funnel. When something breaks or u
Modalités de travail: Chez GoDaddy, l’organisation du travail varie selon les équipes : certaines travaillent au bureau, d’autres en mode hybride, et d’autres entièrement à distance. Sur Site: Ce poste s’exerce à temps plein sur site. Vous devez donc résider à une distance permettant de vous rendre régulièrement dans les locaux auxquels vous êtes rattaché(e). Vous travaillerez sur ce site dès votre premier jour Rejoignez notre équipe : GoDaddy recherche un(e) Chef d’équipe de Data Center expérimenté(e) pour superviser les opérations quotidiennes de notre centre de données de Strasbourg. Vous encadrerez une équipe de techniciens chargée de la maintenance et du développement des infrastructures critiques qui assurent la continuité de services essentiels à l’activité, 24 h/24 et 7 j/7. En tant que membre de l’équipe de management du site, vous veillerez à assurer une couverture opérationnelle adaptée, à garantir la continuité des activités et à fournir des services fiables aux clients internes et externes. Vous collaborerez étroitement avec les ingénieurs, chefs de projet, équipes en charge des environnements critiques, fournisseurs et partenaires internes, tout en développant une équipe performante et en contribuant à l’amélioration continue des opérations du centre de données. Votre expérience doit inclure ... Expérience confirmée en management et leadership d’équipes en charge des opérations techniques, dans un centre de données, une infrastructure ou un environnement stratégique. Expérience dans le support de clients Enterprise et de services stratégiques pour l’entreprise, dans un environnement opérationnel. Connaissances techniques dans au moins deux des domaines suivants : administration système (Linux et/ou Windows), réseaux, architecture des centres de données ou programmation/scripting. Expérience dans la délégation
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Procurement Manager - Data Centers We are looking for a fast learner and hands-on Procurement Manager to join Adyen's Procurement team, a dynamic global team within our Finance function. The goal of the team is to contribute to Adyen’s 10x ambition through sustainable commercial decisions, risk mitigation, contract and vendor management, ultimately empowering stakeholders to deliver their strategies. You will work in the data center category, alongside another category manager and a supply chain manager, but as Adyen grows, and the Procurement team with it, this scope might change and increase in the future. What you'll do Act as a business partner to stakeholders such as Infrastructure, Data Center Engineering, Legal and Sustainability, delivering value and enabling their strategies. Lead and initiate commercial negotiations, including but not limited to contract renewals and setting up new agreements. Be responsible for the supplier selection process, RFx and screening. Work with the Infrastructure team on roadmaps, including our DC expansion plans. Do vendor monitoring on performance and contractual agreements. Be tracking and reporting on industry trends. Build and maintain relationships with key vendors. Who you are 7+ years of relevant experience, including category management or sourcing. Deep knowledge and exper
What is Box? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. Why Box needs you: You will join a newly formed Data Foundations team within Core Data, responsible for building, operating, and evolving the asynchronous data services that support Box’s data infrastructure. The team helps ensure that data remains reliable, consistent, and synchronized across different systems and data stores, supporting a wide range of services and internal teams across Box. The team will take ownership of a number of existing services and work on improving their reliability, observability, scalability, and overall architecture. This is an opportunity to work on foundational, large-scale data infrastructure and help shape the evolution of a new team and its platform. What you'll do: Own and evolve asynchronous data services that support data syn
OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Products & Platforms to join our Product engineering team to contribute to technical development across Redwood’s Workload Automation Platform, helping modernize and build reliable capabilities across our engineering teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Software Engineer, you will: Technical Delivery & Architecture: Solve complex engineering problems, follow established best practices, participate in design reviews, and collaborate with peers, while contributing to the development, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Implementation: Develop a solid understanding of our core platform and infrastructure, contributing to its resilience, component communication, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration: Research and apply AI/ML co
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is looking for a Strategic Sourcing Manager to join the Finance team and own sourcing for our engineering technology and software categories. You will report directly to the Head of Procurement, based in the San Francisco HQ office. This role owns the commercial relationship with the vendors that support Harvey's product and engineering organization: cloud infrastructure, data platforms, security and observability tooling, developer platforms, and enterprise SaaS. You will run competitive sourcing events, negotiate pricing and terms that improve as Harvey scales, manage the renewal pipeline, and partner with Engineering, Security, Legal, and FP&A to get deals done without unnecessary friction. Harvey's spend is scaling fast, and our sourcing motion has to sc
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's People Legal team is looking for a Lead Employment Counsel to build the legal foundation for our growing workforce across Asia-Pacific. You'll partner closely with our People team and business leaders to design and run employment programs in the region that help our people do their best work. This role pairs deep employment law expertise with pragmatism and creativity. You'll build structures that manage legal risk across several APAC countries today and that will hold up as our presence in the region scales. You'll also help colleagues around the world understand how local requirements shape the way we hire, manage, and support people in APAC. Key responsibilities Serve as the primary employment lawyer for Anthropic's APAC region, partnering with People and business leaders across People programs, policies and day-to-day issues Build and maintain the legal infrastructure for new and existing APAC jurisdictions, including Japan, South Korea, Australia, Singapore and India Advise on market entry and workforce structuring, including acquisitions, employer of record arrangements, contractor classification, and headcount thresholds that trigger local obligations Partner with Compensation, Benefits, and Equity teams so that global programs are compliant and scalable Guide employee relations matters, including workplace investigations, in line with local law and practice Develop and manage strategy on employment disputes across the region, from pre-litigation claims through tribunal and court proceedings, in partnership with outside counsel Track legislative and regulatory developments across the region, including
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the Future of Data. Join the Snowflake Team. We are actively hiring software engineers from Europe and around the world for our European Engineering Center. Our office is located at Potsdamer Platz, in the heart of Berlin. It’s easily accessible by train, subway, bus, or bicycle – with numerous restaurants, cafes, and shops within walking distance. The official language for this office is English. This is a fantastic opportunity to join a team of skilled engineers, building and maintaining the future of the Java infrastructure that powers the data cloud. As part of this team, you will work on the core Java libraries and JVM infrastructure that support our scalable, high-performance platform, impacting millions of users globally. AS A SOFTWARE ENGINEER ON THE JAVA PLATFORM TEAM, YOU WILL: Contribute to building the next-generation systems that make using Java safe, efficient, and secure Help provide a consistent, high-performance platform that Snowflake engineers can use to deliver high-quality solutions to production. Identify performance and availability issues, implement effective solutions, and instrument key components as needed. Collaborate with global teams to solve real-world, large-scale challenges in data infrastructure. Continuously improve the reliability a
As a Senior Security Engineer within Application Security at Datadog, you will help secure emerging application architectures where established security patterns may not yet exist, including agentic applications, LLM-enabled products, protocol-driven tool use, and untrusted execution environments. You will establish and validate security models, requirements, and controls while partnering with product and platform teams to develop secure-by-default approaches. Your work will address evolving trust boundaries, agent identity, data access, tool permissions, and runtime behavior through threat modeling, security solutions, and practical implementation. You will have the opportunity to shape how Datadog safely supports new application paradigms and address emerging security risks before they become systemic. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define security models, requirements, and guardrails for emerging application architectures where established patterns are incomplete or do not yet exist. Design, implement, and validate practical security controls that reduce risk in emerging architectures and high-risk system behaviors. Shape how emerging systems authenticate, authorize actions, isolate workloads, and access data, applying least-privilege principles throughout. Partner with product, platform, Infrastructure Security, and other engineering teams to identify security gaps and embed secure-by-default requirements from early design through production. Lead threat modeling and security assessments for new and existing products, focusing on evolving threats, unfamiliar trust boundaries, and new interaction patterns. Prioritize and drive remediation of emerging security risks, including continuous security testing where it provides durable cover
Field Technical support Associate Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using es
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