Infrastructure Team Manager Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a highly skilled Senior Data Engineer, Observability Engineering to join the Enterprise Observability Platform organization and help advance the next generation of observability, infrastructure, and security data capabilities. The Senior Data Engineer, Observability Engineering will play a critical role in designing, building, and operating scalable data pipelines and data products that power enterprise observability, operational intelligence, and security analytics across the organization. The Senior Data Engineer, Observability Engineering is a senior individual contributor responsible for developing and optimizing Databricks-based data engineering solutions that ingest, transform, govern, and deliver high-volume telemetry, infrastructure, application, and security data. This role combines deep hands-on technical execution with ownership of engineering excellence, operational reliability, performance optimization, and data platform best practices. Working closely with Observability Engineering, Security Engineering, Infrastructure Engineering, and Data Platform teams, the Senior Data Engineer, Observability Engineering will contribute to the evolution of the enterprise observability lakehouse by building resilient ingestion frameworks, establishing data quality standards, enhancing governance controls, and driving efficient, scalable data processing patter

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission As a QA Analyst, you will play a key role in strengthening Zocdoc’s quality ecosystem by ensuring that every issue entering our engineering pipeline is accurate, validated, reproducible, and data-backed. Partnering closely with QA Engineers, Product Engineers, and cross-functional teams, you will transform raw triage data into actionable insights — improving product quality, accelerating issue resolution, and enabling better decision-making. By driving structured triage processes, reporting automation, and analytical insights within the Triage & Reporting Pod, you will directly impact the reliability of our product and the efficiency of our teams, ultimately helping patients access care with ease. You’ll Enjoy This Role if You Are… A detail-oriented, data-driven problem solver Curious and investigative by nature Someone who enjoys structured processes and improving them A strong communicator who thrives in collaboration Excited about automation, reporting, and AI-assisted analysis Motivated by uncovering patterns, trends, and root

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. REQUIREMENTS: Product Positioning & Technical Narrative Own the positioning and messaging for Baseten’s dedicated inference and platform capabilities, including autoscaling, routing, failover, release safety, observability, and cost/performance capabilities. Translate infrastructure-heavy product work into buyer narratives for ML engineering, platform engineering, security, compliance, procurement, and executive audiences. Partner with Product and Engineering to understand the technical architecture, customer value, roadmap tradeoffs, and proof points behind each capability. Define when a capability should be positioned as a platform differentiator, a dedicated inference requirement, a reliability story, a compliance story, or sales enablement. Build messaging that is technically credible without being overly implementation-focused or generic. Launch Strategy & GTM Execution Build and execute launch plans for major dedicated inference and serving platform capabilities, from early internal enablement through external announcement. Decide what deserves a full launch versus what should ship through docs, sales enablement, customer-specific materials, or targeted enterprise outreach. Create launch assets including messaging briefs, landing pages, blog posts, sales decks, one-pagers, FAQs, demo storylines, competitive talk tracks, and customer-facing proof points. Sequence launches and supporting assets based on custo

About the Role: Tubi's content platform is the engine behind one of the largest free streaming services in the world. Every play, every deal, every creator, every frame of video flows through systems CPE owns, and the surface area is enormous. Distributed services running on the hottest path of Tubi's traffic. Video pipelines processing one of the largest workloads in streaming. Workflow engines automating the operations that used to consume entire teams. Creator-facing products turning a back-office process into a real platform. And on top of all of it, an AI-native rebuild of the CMS that most companies aren't willing to attempt. This isn't a single-domain role. It's a platform where backend, frontend, video, infrastructure, and applied AI all collide at the scale where decisions actually matter, where an architectural choice ripples across millions of titles and billions of requests, and where the difference between "good enough" and "great" shows up in revenue. We're looking for builders who want to range across domains — backend one quarter, frontend the next, applied AI the one after that — and who want their work to be felt: by viewers when a title plays instantly, by creators when they go live the same day, by Content Ops when a workflow runs itself, and by the business when the platform stops being a cost center and starts being a force multiplier. The infrastructure is already there. The mandate is already there. What's missing is the people who want to build the thing, not talk about it. Come build it. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: You'll work on systems that sit at the heart of Tubi's business, where the content pipeline meets the viewer, the creator, and increasingly, the AI agent. The work spans the full stack of a modern content platform: distributed services, video infrastructure, workflow automation, and applied AI, all running at

Human Data Quality Analyst, AI Business Prolific Prolific isn’t just enabling AI innovation – we’re redefining it. While foundational AI technologies are becoming commoditized, Prolific’s human data infrastructure provides the high-quality, diverse data required to train the next generation of AI models. Through our platform, we empower researchers and companies to access a global, ethically curated participant base, ensuring cutting-edge AI research and training grounded in inclusivity and precision. The Role Prolific provides the human data that powers the next generation of AI models, working with frontier labs to capture the complex human judgments researchers need to train, evaluate and improve them. As a Human Data Quality Analyst, you'll be on the front line of making sure that data captures the right signal and is genuinely good enough to do its job. This isn’t traditional, back-office QA. You’ll be doing real analytical work: digging into datasets, identifying patterns and failure modes, investigating why quality has shifted, and turning complex findings into clear insights that help us improve how data is collected, reviewed and delivered. You'll spend real time reading annotations closely, but that is how you gather evidence, not what you produce. What you produce is analysis, practical recommendations and better quality controls. You'll get hands-on exposure to human data, annotation, machine learning pipelines and AI evaluation, working alongside Quality, Engineering, Operations and Delivery on new and evolving problems. There won't always be an established playbook. You'll be guided by our quality engineers, but you'll also need to run your own analysis, test your assumptions and recognise when you need input. It is a role with a steep learning curve from day one and a strong opportunity for someone early in their career to build deep, practical experience in a fast-moving area of AI. What You’ll Be Doing Run day-to-day qualit

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our mission: As a Sales Development Representative (SDR) you’ll play a critical role in putting power back into the hands of the patient by helping us meet and exceed our sales growth goals. This isn’t your standard sales job - you’ll be given constant support, with a hands-on, immersive training program, consistent feedback, and development, and work alongside driven and passionate sales professionals. Your Sales Manager will act as your dedicated coach, guiding you through the outbound sales strategies. You’ll master communicating value efficiently, navigating gatekeepers, and executing a successful outreach strategy from our comprehensive training program. Shift timings: From 7.30 pm to 4.30 am or similar. You’ll enjoy this role if you are… Courageous, determined, and not afraid to fail Motivated by meeting and exceeding targets and goals Comfortable working remotely in a night shift and a strong believer in individual accountability IIntellectually curious and looking to develop and grow your sa

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. As an Insurance Senior Specialist, you will serve as the subject matter expert for Zocdoc's insurance taxonomy and related systems. You will own the policies, processes, and quality standards that ensure our insurance data is accurate, scalable, and aligned with product strategy. This role combines deep expertise in the U.S. health insurance landscape with strong analytical thinking to improve the patient search experience and strengthen the integrity of our insurance database. You will partner closely with Product, Operations, and Engineering teams to define insurance policies, monitor database health, and drive continuous improvements. Your work will directly influence how patients find in-network care by ensuring that our insurance taxonomies, carrier and plan coverage, and provider matching systems remain accurate, scalable, and responsive to changes in the healthcare market. A Day in the Life of a Product Operations Specialist: Define Insurance Policies & Standards: Own the policies governing insurance carriers and plans across the Zocdoc marketpl

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission We are looking for a Senior Software Engineer to join the teams that build Zocdoc's provider platform — Provider Infrastructure and Provider Roster Management. These teams create and scale the core systems that: Store and serve provider, locati on, an d roster data as a reliable source of truth. Power onboarding and ongoing management experiences for practices of all sizes, from solo providers to large health systems. Ensure provider changes propagate quickly and safely to downstream systems like Search, Availability, Analytics, and Integrations — so patients always see accurate information. We're building towards a future where Zocdoc can onboard and manage tens of thousands of providers under a single organization in days, not months, with predictable performance and reliability across the stack. Your work will directly improve how quickly providers get live on Zocdoc, how confidently clients manage their rosters, and how reliably downstream experiences behave as we scale. As a Senior Engineer here, you'll balance meaningful individu

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our mission Healthcare is too hard. At Zocdoc, we work every day to make it easier for patients to get the care they need. As Senior Administrator, Financial Systems & Automation, you’ll help ensure that the systems supporting Zocdoc’s financial operations are reliable, secure, scalable, and easy to use. You’ll own the Finance Applications service experience from intake through resolution, serve as a hands-on NetSuite expert, and help improve the connected tools and processes that Finance and Accounting rely on every day. This role is a strong fit for someone who enjoys solving practical systems problems, improving how work gets done, and taking ownership from the first request through the final outcome. You’ll enjoy this role if you are Energised by owning a system, service queue, or project from beginning to end Comfortable making thoughtful decisions when requirements are incomplete or priorities change Motivated by turning ambiguous problems into clear next steps Someone stakeholders trust for NetSuite guidance, issue resolution, and proce

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Don't see an opening that matches your interests right now? We'd still love to hear from you! As Zocdoc continues to grow, we are always looking to connect with those who are looking to improve the future of healthcare! Tell us what you're most interested in and your career goals at this time. If there's a role that we think might be a good fit now or in the future, we'll reach out! About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. About the Role: In this role, you will leverage your technical expertise to set up and maintain an accurate and comprehensive database of doctor profiles and healthcare institutes. The ideal candidate will possess a high level of attention to detail and a strong ability to work with large data sets. A Day in the Life of a Provider Data Operations Associate: Utilize SQL to extract, manipulate, audit and analyze data Build and maintain detailed provider profiles by merging data from multiple sources, ensuring accuracy and consistency. Use Excel/Google spreadsheets to manage and update large datasets, create reports, and conduct data analysis Review and verify the accuracy of provider information to ensure all details are up-to-date, and address any gaps or inconsistencies through outreach Ensure all data privacy and compliance standards are met Skills & Qualifications: At least a bachelor’s degree from a reputed institution (good percentage or a minimum of 60% in 10th/12th/graduation and above) At least 2 years of work experience Relevant experience in d

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission: As an Enterprise Support Associate, you will own the end-to-end support experience for a portfolio of healthcare providers. You will ensure providers receive maximum value from Zocdoc’s products and services by resolving their queries, optimizing their profiles, and proactively identifying opportunities for improvement. You will be the primary point of contact for support cases, collaborating with cross-functional teams to deliver a seamless provider experience. Your Day to Day Is… Manage and resolve provider support cases via email and phone, ensuring timely and high-quality responses Own the full lifecycle of support cases in Salesforce, including triage, status updates, documentation, and closure Proactively identify and address provider needs, recommending solutions and improvements Escalate complex issues to the appropriate internal teams (EOP, ECSM, AE, IS) and follow up to ensure resolution Collaborate with Enterprise Onboarding Partners, Client Success Managers, and Account Executives to delive

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Don't see an opening that matches your interests right now? We'd still love to hear from you! As Zocdoc continues to grow, we are always looking to connect with those who are looking to improve the future of healthcare! Tell us what you're most interested in and your career goals at this time. If there's a role that we think might be a good fit now or in the future, we'll reach out! About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . In the Specialist, Concierge Services role, you’ll interface with our entire Enterprise product suite, including Knowledge Graph, Pages, Reviews, Listings, Knowledge Assistant, and more! You will gain a comprehensive understanding of complex enterprise businesses’ digital strategy/goals while providing personalized, consultative, and technical support – or, as we call it, Yext Concierge Services. Onboarding includes a comprehensive training program, which will empower you with skills, resources, and confidence to apply your individual talents to Yext and our customers. What You’ll Do Role is 100% field-user facing, with daily responsibilities that include, but are not limited to, being available for phone and email support, 1:1 training, and other department tasks. Troubleshoot platform and client-specific inquiries via telephone and email support, and maintain inbound queue management strategies to ensure adherence to the SLA Interpret customer requests, tailor your conversations according to their needs, and effectively communicate these needs to ensure we are exceeding client expectations - every time! Work cross-functionally with Client Success, Services, Engineering, and Product teams to deliver full 360-support and surface trends that en

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . As a Publisher Operations Analyst , you will be responsible for investigating, escalating, and resolving technical issues across a network of over 200 publishers (Google, Apple, Facebook, Bing, Yelp, etc). We’re looking for someone with a can-do attitude, a strong attention to detail, a problem-solving mindset, and a proven ability to learn quickly. In this role, you’ll work directly with internal stakeholders (Support, Client Success, Operations, Product, and Engineering) as well as external stakeholders (Clients and Publishers). This diverse collaboration will put your ability to appropriately present information for various audiences to the test. What You’ll Do: Become a Publisher Specialist – Master Publisher concepts, workflows, and requirements; continuously learning to stay current in depth and breadth for a product that rapidly evolves both internally and externally Manage Publisher Escalation Paths – Investigate, escalate, and resolve a diverse range of difficult client issues across the Yext Publisher Network. Overseeing escalation paths, trends, and operational health Be a Client Advocate – Be a client-facing representative of Yext, guiding clients through challenging issues; ensuring professionalism, active listening an