Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission We are looking for a Senior Software Engineer to join the teams that build Zocdoc's provider platform — Provider Infrastructure and Provider Roster Management. These teams create and scale the core systems that: Store and serve provider, locati on, an d roster data as a reliable source of truth. Power onboarding and ongoing management experiences for practices of all sizes, from solo providers to large health systems. Ensure provider changes propagate quickly and safely to downstream systems like Search, Availability, Analytics, and Integrations — so patients always see accurate information. We're building towards a future where Zocdoc can onboard and manage tens of thousands of providers under a single organization in days, not months, with predictable performance and reliability across the stack. Your work will directly improve how quickly providers get live on Zocdoc, how confidently clients manage their rosters, and how reliably downstream experiences behave as we scale. As a Senior Engineer here, you'll balance meaningful individu
Senior Specialist, Provider Data Operations (US Healthcare Insurance)
Role overview
Job description
Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started.
…What they are looking for
Skills & requirements
Qualification
Bachelor's degree from a reputed institution with a strong academic record. 5+ years of experience in the U.S. healthcare industry, with deep expertise in Insurance Payor Management, Payor Analytics, Database Management or related functions at payor or plan level. Strong understanding of U.S. commercial insurance plans, carriers, provider networks. Strong analytical mindset with experience using metrics and data to drive strategic decisions and operational improvements. Experience partnering cross-functionally with Product, Operations, Analytics, and Engineering teams to deliver scalable solutions. Excellent problem-solving skills with the ability to balance strategic thinking and operational execution. Excellent verbal and written communication skills in English. Strong attention to detail and ability to influence stakeholders across functions. Experience with SQL, Excel, Google Sheets, Looker or other analytical tools is a must. Familiarity and proven usage of AI-driven tools and workflow automation is a must. Benefits An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks – think catered lunch ev
Department · Provider Set-Up
Hiring company
Zocdoc
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