Installation Coordinator Jobs

Job Title Field Service Engineer - Medical Imaging (Metro NYC / Tri-State Area) Job Description Field Service Engineer - Medical Imaging (Metro NYC / Tri-State Area) You will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites nationally. The ideal candidate will be able to travel nationally but will be located in the greater New York City area. We expect this FSE to live within a 45-minute commute to Manhattan, with travel to other sites as required. Your role: Deliver exceptional customer service by setting clear expectations, meeting commitments and arrival times, and resolving customer issues efficiently. Build strong customer relationships by understanding their business environment while contributing to service revenue growth. Collaborate as an active member of the regional team to improve processes, identify training gaps, and share best practices. Continuously expand capabilities by learning new tools and becoming qualified across multiple modalities as needed. Complete all required administrative and compliance tasks in accordance with company, state, and federal regulations. This includes accurate documentation for timesheets, service work orders, expense reports, PMs, FCOs, installations, and adherence to quality and safety standards. Diagnose and resolve electronic, mechanical, and network-related system issues using established tools, resources, and escalation processes. Perform preventative maintenance, field changes, installations, and corrective service within required timeframes. Travel extensively (approximately 90%) with the ultimate focus being in the assigned territory to support customer sites, but will require overnight stays and air travel nationwide

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Database Operations is responsible for the deployment and maintenance of the database layer that Palantir’s products depend on. As an engineer on the Database Operations team, you will design how databases are deployed and operated across a wide variety of environments, build the automation and observability that keep them healthy, and respond to the critical production issues that affect some of the world's most impactful use cases. Core Responsibilities Build software that automates the routine work of deploying and running production databases Participate in regular on-call rotations Troubleshoot, diagnose, and remediate stability and reliability issues in production database systems Participate in post-incident reviews and take ownership of follow up actions Identify patterns across incidents, support tickets, and alerts, and translate those observations into proposals for systemic improvements to our fleet Manage and execute large scale migrations of the fleet of databases we run Partner with customer-facing teams during incidents and when setting up new database installations Work with database engineering teams and infrastructure teams to build resilient and highly available database systems Continuously invest in documentation, metrics, monitors and other troubleshooting tools Hold the bar on engineering and operational standards through code reviews, design reviews, and feedback on operating procedures Build deep expertise and experience in production systems (Kubernetes, cloud environments, Cassandra, Elasticsearch, etc.) and share that knowledge amongst