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It Help Desk Technology Support Specialist Intern Jobs

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At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Industry Context: AI-driven supply chain innovations reduce logistics costs by 15%+, inventory by 35%+, and improve service efficiency by 65%+. Companies prioritize AI-enabled automation as the key enabler for customer experience, sustainability, and resilience. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. FourKites is looking for a sharp, curious and execution-focused Product Manager to join the Visibility team and own our Over-the-Road (OTR) portfolio: Truckload, LTL, Parcel and Last Mile. This is FourKites' flagship product line. Some of the world's largest shippers use it to track billions of dollars of freight every day. This is not a PM support role. You will own real product outcomes from day one. You'll work hands-on with data, build your own prototypes, talk directly with enterprise customers, and partner with engineering and design to ship features that improve adoption, retention and tracking quality. The role sits where supply chain operations meet modern software product development, and you'll need both. You need deep empathy for how freight actually moves across modes, and the analytical rigor to turn that into product bets worth making. What you'll be doing Product Ownership & Outcomes Own product outcomes for one or more OTR modes (Truckload, LTL, Parcel or Last Mile), including tracking quality, ETA accuracy and carrier coverage. Track and analyze adoption, engagement and retention KPIs for your area. Find friction points and adoption gaps using usage data, customer interviews and feedback from Customer Success and Sales. Build and prioritize a backlog that measurably improves customer stickiness, and brin

REMOTEsqlaisupply chain
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Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Service Reliability Engineer Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability. Requirements Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addit

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Momentum is a respected collection of independent companies, including PMG, Koddi, Further. We serve as a premier global business transformation partner for over 125 of the Fortune 500 brands. With 1,400 global employees and $5B in media spend under management, we foster a fast-growing, values-driven, people-first environment where you can thrive. Our portfolio of companies partners with some of the world’s most iconic and ambitious brands. We combine scalability with a solutions-oriented approach to deliver fast-paced, innovative results for our customers while creating meaningful growth opportunities for our teams. If you are looking for opportunities to grow in your career and are passionate about being at the forefront of data and technology, and driving rapid innovation in the future of commerce, we would love to talk with you about joining Momentum. We believe that a culture of belonging, inclusion, and diversity is key to empowering our team members to thrive both personally and professionally. Living out our values is not just a goal; it's a daily practice! For more information, please visit www.momentum.com . The Opportunity We're seeking a dynamic and growth-minded leader to join us in the role of Director of Enterprise Systems to architect how Momentum's systems work together — owning cross-system design, integration standards, and our legal technology stack end to end. You'll play a key role in our team, collaborating closely with other incredible and talented individuals. You'll contribute to building the systems backbone of a growing collection of companies — setting the design standards our platforms and integrations are built against, catching downstream impact before it ships, and raising the technical bar everywhere you touch — in a collaborative, innovative environment and be part of our mission to enable, accelerate, and empower our partners at Momentum companies, allowing them to deliver best-in-class solutions for their cus

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Cohere
📍 Singapore, Singapore• Full-time• Remote
20 days ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. In this cross functional role, you will stand up our PR and Communications function in the APAC region. You'll partner with the global Corporate Communications team to create regional communications plans that fuel our growth among governments and enterprises in the most highly-regulated industries. You’ll nurture how we talk to customers, partners, and employees, ensuring that the corporate message resonates culturally for each region and audience. This is a rare opportunity to build a comprehensive APAC communications function at a fast-growing company in the most dynamic space in technology. This is a role for someone who likes to take big swings – and have fun doing it – where no job is too big or too small. Key Responsibilities Build a PR and Communications

REMOTEaiproject managementrecruitment
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PlayStation Global
📍 Aliso Viejo, Canada• $40 – $45/hr
21 days ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Hardware Fleet Operations Specialist Location: Aliso Viejo, CA - Hybrid Contract role: 12 months As a part of Sony Interactive Entertainment, GDFT is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. The Hardware Fleet Operations team is a critical component of our support structure that enables GDFT to successfully operate a global footprint at scale. This role focuses on Linux terminal-based troubleshooting beyond documented workflows, investigating recurring issues, managing the hardware lifecycle, and improving documentation and runbooks. You will partner with various engineering groups to transition operational support work to the Hardware Fleet Operations team. The role also includes building lightweight scripts or basic automation to reduce manual effort and enable other support teams to handle repeatable tasks more efficiently. Key Responsibilities Respond to operational support requests in a 24/5 environment, meeting SLAs and prioritizing work across internal customers and cross-functional teams. Troubleshoot and support Linux-based hardware systems using terminal-based tools, addressing issues that require investigation beyond existing docu

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21 days ago

Germany already works. Now we want you to 10x it. We have around 35,000 active customers in Germany, up almost 50% on last year. We have proven unit economics and healthy payback on the customers we acquire. This isn’t a market waiting for its first signs of traction. It’s a strong business and one of our largest bets. Now we’re looking for the person who can take it somewhere exceptional. As Commercial Director, Germany, you’ll own growth and commercial performance in the market. You’ll decide where the next euro goes, what deserves to scale and what needs to stop. You’ll bring people across the business around the opportunities that matter most and build a clear path to 10x. About Anyfin Anyfin exists to improve people's financial lives. We don't hand out new loans. We fix the shitty ones. Loans are the entry point to a bigger mission: helping people take control of their finances and build a healthier financial life. We're profitable, growing fast, and our ambition is to take over Europe by 2030. Germany, one of Europe's largest consumer credit markets, is our largest bet so far. The role You'll own Germany, end to end. Not just acquisition, but the whole commercial engine: conversion through the funnel, approval rates and pricing with credit, retention, and what each customer is worth over time. You work in CAC, marginal CPA, CLTV and PBT, conversion rate and set the long-term strategy, decide where the next euro goes, and shape the product offering: which products and features to test, how to take them to market, and what not to do. You'll sit in our Growth team in Stockholm, working closely with product, credit, finance and marketing. You'll have direct reports in the market and set the direction for the specialists around you. What it takes You start with the customer. Behind every CAC and CLTV is a person trying to get on top of their finances. You want to understand them: why they took on the debt, what worries them, and what would genuinely make their fina

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Philips
📍 Remote Based• Remote• $90K – $143K/yr
23 days ago

Job Title Customer Project Manager (Arizona, New Mexico, Texas, California) Job Description Drive high-impact healthcare delivery at Philips as a Customer Project Manager, leading multiple complex end-to-end patient monitoring, therapeutic care, IT, and capital equipment implementations while guiding cross-functional clinical and technical teams to achieve seamless, statement-of-work-driven outcomes and an exceptional customer experience. Your role: Coordinate, lead, and motivate cross‑functional internal and external sales, clinical, and technical teams in partnership with hospital‑assigned project managers and key stakeholders. Develop and manage comprehensive project plans using Philips project management methodology and tools. Create and maintain detailed work breakdown structures (WBS) to define scope, deliverables, and execution timelines. Lead change, risk, communication, stakeholder, and resource management planning to ensure project alignment and issue mitigation. Ensure projects are delivered in accordance with the statement of work, driving successful implementation and a positive customer experience. You're the right fit if: You’ve acquired 2+ years of experience in IT project management (healthcare environment is preferred). Project management and/or Lean certifications are a big plus. Your skills include 4+ years of experience with MS Project, MS Office Suite, Salesforce.com and other standardized Project Management tools and documentation. You have at least a bachelor’s degree in a clinical field, computer science, information technology, project management, a similar field or 6+ years of relevant experience. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental

REMOTEsalesforceproject management
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24 days ago

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Graphcore’s Arm-based hardware platforms across lab and data center environments. This role focuses on supporting hardware bring-up, validation, and troubleshooting of complex AI compute platforms, including server blades, racks, and rack-scale infrastructure. The successful candidate will collaborate closely with engineering, platform, and data center teams to ensure the reliability and performance of next-generation AI systems. The Team The Systems Engineering and Hardware Engineering teams are responsible for enabling the bring-up, validation, and operational reliability of Graphcore’s AI infrastructure platforms. The team works closely with server engineering, firmware teams, platform architects, and data center operations to support the development, testing, and deployment of next-generation AI compute systems. This collaborative environment enables rapid problem-solving and continuous improvement of Graphcore’s hardware platforms from early development through production deployment.

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Datadog
📍 New York• $143K – $190K/yr
24 days ago

Datadog is seeking a strategic and data-driven Principal, Growth Marketing Manager – SEO/GEO to lead our organic growth through content and off-page strategy. This role is centered on defining what content we create, where it lives, and how it drives discovery across both traditional search engines and emerging AI/LLM platforms. You will partner closely with Website Experience, Product Marketing, and Engineering to identify and execute on content opportunities that drive measurable traffic and pipeline impact, while relying on Web Experience for technical SEO execution. This is a senior individual contributor role for someone who wakes up thinking about content ecosystems, audience intent, and how to win in organic discovery at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own Datadog’s content-led SEO/GEO strategy, defining the topics, formats, and ecosystems that drive measurable growth in traffic and pipeline Identify and prioritize high-impact content opportunities across product areas and influence cross-functional teams to bring that content to life Map and optimize Datadog’s presence across the full ecosystem of LLM-ingested content (e.g., YouTube, Reddit, review sites) to improve AI-driven discoverability Design and execute a comprehensive off-page strategy, including link acquisition, digital PR, and authority-building initiatives Partner closely with the Website Experience team, who owns technical SEO, to ensure content is effectively surfaced, indexed, and performant Create and contribute to high-impact content (e.g., flagship pieces, new formats, or experimental channels), setting the standard for quality and SEO performance Evaluate emerging trends in search, AI, content consumption, and digital discovery, translating market shifts

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About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Responsibilities and Duties We are seeking a highly skilled System Tests & Diagnostics Engineer to develop, extend, and integrate specialized silicon validation and diagnostics tools for next-generation AI SoCs. Unlike traditional validation roles focused on executing test plans, this position is responsible for developing the diagnostic software and stress tools that expose hardware failures, characterize silicon behavior, and improve platform observability throughout bring-up and validation. You will work closely with Arm engineers to understand and extend existing diagnostics technologies while developing Graphcore-specific capabilities for future AI hardware. Role Summary You will work with existing Arm-developed diagnostics technologies and extend them to support Graphcore's next-generation AI silicon. You will be responsible for developing system-level diagnostics and stress tools that integrate with an existing framework to detect data integrity, computational correctness, performance, and reliability issues across CPUs, AI accelerators, memory, storage, PCIe, firmware, BMC, and other platform components. Examples include silent data corruption (SDC) tests, power transient stress tools, and platform diagnostics, with opportunities to develop new diagnostics as future hardware capabilities evolve. This role requires close collaboration with hardware architects, firmware enginee

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