It Support And Services Manager Jobs

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Core Responsibilities As a Product Design intern, your responsibilities look similar to a full-time designer, with the resources, stability, and mentorship of an established tech company. You’ll work on product teams with minimal supervision and own end-to-end execution of real product features. You will work with fellow Designers, Product Managers, Developers, and Forward Deployed Engineers to refine and evolve the quality of Palantir products. Interaction and visual design . You'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma. User research . We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Core Responsibilities • Interaction and visual design. As a product designer, you'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience with mockup and prototyping tools. • User research. We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. • Prototyping. You will prototype, both to communicate your designs and validate your decisions. • Partnering with engineers. We work closely with product and forward deployed engineers to realize our design ideas. You'll treat engineers as partners and collaborate with them to prototype and build out products. • Awareness of how software interfaces are built. Familiarity with HTML, CSS, Javascript, and Typescript is appreciated. You don't need to be an expert—just fluent enough to collaborate with engineers, and know what's

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Core Responsibilities As a Product Design intern, your responsibilities look similar to a full-time designer, with the resources, stability, and mentorship of an established tech company. You’ll work on product teams with minimal supervision and own end-to-end execution of real product features. You will work with fellow Designers, Product Managers, Developers, and Forward Deployed Engineers to refine and evolve the quality of Palantir products. Interaction and visual design . You'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma. User research . We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn f

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Security Systems Engineer at Palantir, you are responsible for implementing, designing, and maintaining the physical security systems that ensure the protection of Palantir’s people, assets, intellectual property, and reputation. You lead research and evaluations for the latest technology, security infrastructure, policies, procedures, systems, and applications, looking for easy-to-use capabilities that reduce button clicks and ultimately give time back to the operator. You will be collaborating with technical teams to develop and maintain end-to-end project plans and ensure on-time delivery. Your technical expertise is second only to your integrity and genuine passion for security and technology. As a member of the Global Security and Investigations team, you work with security professionals, architects, lawyers, and software and network engineers to deliver a safe and secure environment for your fellow employees. Palantir is a global company, so you'll lead physical security projects all over the world. You'll work hard to break down barriers between teams by communicating your knowledge and goals effectively across time zones and other physical and virtual barriers. *Please note this role is NOT for cyber security or information security positions* Core Responsibilities Design and oversee the technical aspects of your projects from conception to full deployment. Systems naturally break and need maintenance. You'll work with vendors and end users to find the best solutions for a problem, in the shortest possible time. Leverage both system and software engineering skills in order to address the needs of all teams within Globa

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Security Systems Engineer at Palantir, you are responsible for implementing, designing, and maintaining the physical security systems that ensure the protection of Palantir’s people, assets, intellectual property, and reputation. You lead research and evaluations for the latest technology, security infrastructure, policies, procedures, systems, and applications, looking for easy-to-use capabilities that reduce button clicks and ultimately give time back to the operator. You will be collaborating with technical teams to develop and maintain end-to-end project plans and ensure on-time delivery. Your technical expertise is second only to your integrity and genuine passion for security and technology. As a member of the Global Security and Investigations team, you work with security professionals, architects, lawyers, and software and network engineers to deliver a safe and secure environment for your fellow employees. Palantir is a global company, so you'll lead physical security projects all over the world. You'll work hard to break down barriers between teams by communicating your knowledge and goals effectively across time zones and other physical and virtual barriers. *Please note this role is NOT for cyber security or information security positions* Core Responsibilities Design and oversee the technical aspects of your projects from conception to full deployment. Systems naturally break and need maintenance. You'll work with vendors and end users to find the best solutions for a problem, in the shortest possible time. Leverage both system and software engineering skills in order to address the needs of all teams within Globa

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a member of the Compute Tools team, you’ll design and build the systems that enable Palantirians to succeed. You’ll be the expert and owner of our internal platforms, helping to leverage a combination of Palantir’s own products and open source tools to provide stable and flexible services for a constantly evolving set of use cases. We’re responsible for making architectural decisions that enable sustainable operations in light of that evolving usage. Core Responsibilities Apply modern engineering practices to improve the maintainability, reliability, and utility of Palantir's internal compute infrastructure. Drive build-vs-buy decisions and partner with vendors to integrate external technologies into our platform. Collaborate with other teams to understand emerging needs and deliver solutions that help users succeed. Participate in the on-call rotation for high-severity incidents affecting critical systems. Research and evaluate new technologies to identify where our infrastructure can improve. What We Value Systems programming experience with strong proficiency in Go,Python, or Rust. Deep familiarity with containers (Docker) and orchestration (Kubernetes). Experience working with a cloud provider (AWS/Azure/GCE), or sysadmin/SRE experience in data centers. Up to date with modern industry practices and open-source advancements. Solid understanding of distributed systems, APIs, cloud platforms, and onprem infrastructure. Hands-on experience with CI/CD pipelines, DevOps practices, and system reliability principles. Willingness and eligibility to obtain

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a member of the Compute Tools team, you’ll design and build the systems that enable Palantirians to succeed. You’ll be the expert and owner of our internal platforms, helping to leverage a combination of Palantir’s own products and open source tools to provide stable and flexible services for a constantly evolving set of use cases. We’re responsible for making architectural decisions that enable sustainable operations in light of that evolving usage. Core Responsibilities Apply modern engineering practices to improve the maintainability, reliability, and utility of Palantir's internal compute infrastructure. Drive build-vs-buy decisions and partner with vendors to integrate external technologies into our platform. Collaborate with other teams to understand emerging needs and deliver solutions that help users succeed. Participate in the on-call rotation for high-severity incidents affecting critical systems. Research and evaluate new technologies to identify where our infrastructure can improve. What We Value Systems programming experience with strong proficiency in Go,Python, or Rust. Deep familiarity with containers (Docker) and orchestration (Kubernetes). Experience working with a cloud provider (AWS/Azure/GCE), or sysadmin/SRE experience in data centers. Up to date with modern industry practices and open-source advancements. Solid understanding of distributed systems, APIs, cloud platforms, and onprem infrastructure. Hands-on experience with CI/CD pipelines, DevOps practices, and system reliability principles. Willingness and eligibility to obtain

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Core Responsibilities You’ll work on product teams with minimal supervision and own end-to-end execution of real product features. You will work with fellow Designers, Product Managers, Developers, and Forward Deployed Engineers to refine and evolve the quality of Palantir products. Interaction and visual design . As a product designer, you'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma. User research . We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn from the users we serve. You'll pair qualitative methods (e.g. scripted usability tests and contextual inquiry) with quantitative information, l

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Security Systems Engineer at Palantir, you are responsible for implementing, designing, and maintaining the physical security systems that ensure the protection of Palantir’s people, assets, intellectual property, and reputation. You lead research and evaluations for the latest technology, security infrastructure, policies, procedures, systems, and applications, looking for easy-to-use capabilities that reduce button clicks and ultimately give time back to the operator. You will be collaborating with technical teams to develop and maintain end-to-end project plans and ensure on-time delivery. Your technical expertise is second only to your integrity and genuine passion for security and technology. As a member of the Global Security and Investigations team, you work with security professionals, architects, lawyers, and software and network engineers to deliver a safe and secure environment for your fellow employees. Palantir is a global company, so you'll lead physical security projects all over the world. You'll work hard to break down barriers between teams by communicating your knowledge and goals effectively across time zones and other physical and virtual barriers. *Please note this role is NOT for cyber security or information security positions* Core Responsibilities Design and oversee the technical aspects of your projects from conception to full deployment. Systems naturally break and need maintenance. You'll work with vendors and end users to find the best solutions for a problem, in the shortest possible time. Leverage both system and software engineering skills in order to address the needs of all teams within Globa

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Privacy and Civil Liberties (PCL) Engineering team is a interdisciplinary team of software engineers, forward-deployed engineers, designers, lawyers, and policy experts. The first of its kind in the tech industry, Palantir’s PCL team was formed 15+ years ago as a rejection of the prevailing view that privacy protections must be sacrificed to national security interest. Today, the mission of the PCL team goes far beyond civil liberties protections, and our work challenges other false tradeoffs between operational effectiveness and the defining values of our society: Effective military operations should not be at odds with protecting civilians and upholding the Law of Armed Conflict. Deploying AI with scale and speed should never compromise safety, reliability, and governance. The PCL team builds software and forward deploys to ensure that our customers can pursue their hardest operational challenges while keeping ethical imperatives in plain sight. You can read more about the team on the Palantir blog here. As a PCL Engineer, you will be responsible for designing and developing full-stack software products for privacy, data protection, AI governance, and accountability in Palantir’s software platforms. You may build security and governance primitives in our platform, applications for auditors, user-facing workflows for AI governance, internal tools for data protection, or something new all-together to help our customers address their next set of challenges. In every case, the software that you build will directly help our customers both carry out their missions more effectively and better meet their legal and ethical obligations. As part of this role, y

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. What We're About At its core, this role is about uncovering dots and—without knowing the shape they form—figuring out how to connect them. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality. If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you. What We Do As a Deployment Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most challenging problems our world faces. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. Deployment Strategists are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. A select number of Deployments Strategists may also be deployed to Palantir internal teams and problems. In this role, the problems you'll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions. No two days are the same, but as a Deployment Strategist you can expect to: <l

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Forward Deployed Engineer, Internship Forward Deployed Engineering is a radical commitment to the outcome. This is Palantir’s operating ethos. We pioneered this unique position, embedding engineers directly with our customers to tackle their most pressing challenges head-on. As an FDE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. From hospital beds to factory floors, Forward Deployed Engineers (FDEs) embed themselves in the customer’s reality until the problem is theirs. This requires walking many miles in a customer’s shoes, building past the perimeter of what the product currently offers, and deviating from every pre-existing formula to solve the problem. Whether that problem is “How do we predict and mitigate wildfire risks across a power grid?” or “How can we analyze and adapt a global supply chain to deliver critical parts on time?” You’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. Core Responsibilities To solve mission-critical problems by deploying software and AI into the high stakes operations of the world’s leading institutions. This requires a ruthless commitment to truth-seeking and prioritizing real outcomes. The work is difficult. The stakes are real. You will work in small, high-trust teams and own projects end-to-end, from the first conversation with a customer, to shipping the product that changes how they operate. You will embed with the customer, the chaos, and the consequences, and will be entrusted with real ownership to: Collaborate with engineers to make architecture and design decisions Wrestle with

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. What We're About At its core, the Deployment Strategist role centres around leveraging data in operational and real-world action. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality. If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you. What We Do As a Deployment Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most challenging problems our world faces. Your mission is to synthesise disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. Deployment Strategists are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. A select number of Deployments Strategists may also be deployed to Palantir internal teams and problems. In this role, the problems you'll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Original Forward Deployed Software Engineer At Palantir, the Forward Deployed Software Engineer (FDSE) role isn’t just a job title: it’s the blueprint. We pioneered this unique position, embedding talented engineers directly with our customers to tackle their most pressing challenges head-on. As an FDSE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. FDSEs work side by side with our customers, rapidly understanding their toughest issues; architecting and building solutions that leverage business-critical data and the latest advancements in AI to solve them. Whether it’s “How do we predict and mitigate wildfire risks to optimize power grids?” or “How can we analyze and adapt a global food supply chain to deliver life-saving aid on time?”, you’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. You’ll have the rare opportunity to gain deep insight into and directly influence some of the world’s most critical industries and institutions. By building on Palantir’s powerful platforms leveraging integrated cutting-edge AI, you’ll help organizations unlock the full potential of their data to make smarter, faster decisions. Core Responsibilities As an FDSE, you’ll experience the autonomy of a startup, with the resources, mentorship, and stability of an established tech company. Your contributions will have a direct impact on our customers’ missions and the real world. You’ll work in small, agile teams and own the end-to-end execution and implementation of high-stakes projects, including: • Collaborating with fellow engineers

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. What We're About At its core, this role is about uncovering dots and—without knowing the shape they form—figuring out how to connect them. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality. If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you. What We Do As a Deployment Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most challenging problems our world faces. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. Deployment Strategists are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. A select number of Deployments Strategists may also be deployed to Palantir internal teams and problems. In this role, the problems you'll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions. No two days are the same, but as a Deployment Strategist you can expect to: <l