It Support Dublin Jobs

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects. You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Respond to client requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment Reproduce issues and dive into the 600+ integrations that Datadog works with Build out documentation and knowledge based articles for a variety of technology Drive product conversations based on needs and problems learned during client interactions Participate in routine health check meetings with Premier Customers Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) A tinkerer with some programming experience and a basic knowledge of Linux Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A decision

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Technical Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier customers not only via standard technical support channels, but also get involved via cadence calls, business reviews, and side projects. You will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Respond to Premier customer requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform Develop relationships with our Premier customers, working hand-in-hand to understand their specific environment Reproduce customer issues and assist customers implementing 1,000+ Datadog integrations Handle urgent escalation requests that may result in customer-facing troubleshooting calls, and internal or external incident management Build subject matter expertise in many Datadog product areas Autonomously troubleshoot complex and/or high-priority customer issues without guidance Drive product and engineering conversations based on needs, use cases, and problems learned during client interactions Provide mentorship to junior members of the team and serve as their escalation partner Participate in routine health check meetings with Premier customers Build out and improve documentation and knowledge base articles for a variety of technologies Who You Are: Experienced in mul

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on supporting customers with any technical questions or issues related to Datadog. PSEs engage with Datadog’s Premier Customers via asynchronous technical support channels and are also involved with relationship-building cadence calls, technical troubleshooting calls, conferences, and projects. You will work directly with Datadog’s Premier Customer base and be immersed in an environment where you will expand your knowledge and skill set, be challenged, and witness your contributions to Datadog and our clients. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Respond to technical client requests (email / chat / video call) on our fast paced team while educating our clients on the use of the platform Develop relationships with end users at Premier Customers, working hand-in-hand to resolve their questions Participate in routine health check meetings with Premier Customers Reproduce product and configuration issues and efficiently troubleshoot the 700+ integrations that Datadog works with Build out internal documentation and knowledge based articles Drive product and engineering conversations based on customer needs and use cases Work from a Datadog office 3 - 5 days per week Who You Are: Experienced in multi-channel technical support at a SaaS company (2+ years of related experience) A tinkerer with some programming experience and a basic knowledge of Linux Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social support: fast, empathetic, secure, and proactive. As Head of Social Support, you’ll build and lead the teams that respond to users in the wild—across Reddit, X, LinkedIn, and wherever else crypto conversations happen. And because every public support interaction is also a brand moment, you’ll work hand-in-glove with our Comms team to ensure we speak with one voice: clear, empathetic, credible, and aligned to Coinbase’s values. This is a role for someone who thrives in high-visibility, high-stakes environments, and who sees every customer interaction as an opportunity to reinforce our mission. This role will be embedded within the Customer Experience (CX) organization, working at the intersection of product and support to transform the customer experience. What you'll be doing Champion Coinbase’s Global Social Support/Social Care strategies, define roadmaps/playbooks/voice/tone of global social support programs, and present strategic recommendations and data-driven insights directly to COO and CEO on a regular basis. Build and lead a high-performance social support program across Reddit, X, LinkedIn, and adjacent channels—meeting users where they are. Define global Crisis Mana

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct function on the team team. Responsibilities: Vision & Strategy Define and own an ambitious, integrated vision for how Knowledge Management, Quality, Learning & Performance, and Tooling Enablement work together — not as separate functions, but as a unified enablement system that improves customer outcomes and advances Lyft's AI-native support evolution. Expand active AI fluency to every function in the portfolio — from how knowledge is structured for AI retrieval, to how quality signals feed mod

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct function on the team team. Responsibilities: Vision & Strategy Define and own an ambitious, integrated vision for how Knowledge Management, Quality, Learning & Performance, and Tooling Enablement work together — not as separate functions, but as a unified enablement system that improves customer outcomes and advances Lyft's AI-native support evolution. Expand active AI fluency to every function in the portfolio — from how knowledge is structured for AI retrieval, to how quality signals feed mod

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! To support Trustpilot’s rapid expansion, we’re looking for a skilled and service-minded Business Support Agent to join our German speaking team in Copenhagen. Every month more than 1.5 million new reviews are posted on Trustpilot for one of the thousands of businesses in our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot enables consumers to choose with confidence while enabling companies to grow their businesses. Behind our global growth is a motivated, international team working in a thriving, fun, vibrant environment. Does this sound like your kind of workplace? Providing support to our customers through all available support channels such as chat, phone, email, and other various communication platforms. You will work closely with sales and account managers to build working relationships and continue knowledge sharing. The support team is often the most common way our customers interact with us, providing high-quality support to both customers and reviewers. What you'll be doing: Provide support to companies and our community by email, chat, and phone to assist implementation and troubleshooting of our product in English Monitor incoming email alerts to the Helpdesk system and access the system frequently to ensure that any open tasks are acknowledged and responded to Assist our customers with any technical issues that are preventing them from setting up / using our services. Build and maintain “best practices” and self-service guides enabling customers to solve future issues Work closely with New Business, Customer Success, and Product teams to ensure the best service for

Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We’re Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What’s In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group! Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love t

Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We’re Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What’s In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group! Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promot

Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We’re Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What’s In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group! Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promot

Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We’re Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What’s In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group! Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promot

Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We’re Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What’s In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group! Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promot

Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We’re Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What’s In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group! Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promot

Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We’re Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What’s In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group! Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love t

Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! What We’re Seeking Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces. What’s In It for You? Cha-ching: Our hourly wages are competitive, and tips are available for certain positions. Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker. Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group! Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promot