It Support Engineer Jobs

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Grow your career while continuing Exact Sciences’ inspiring work. Changing roles within the company allows you to develop your skills while changing the future of cancer in a new way. Schedule - Monday - Friday 8 am -4:30/5 PST Position Overview This role is responsible for diagnosing and resolving failures in enterprise laboratory instruments and automation systems, conducting root cause investigations, and escalating service issues to minimize downtime. It includes performing routine preventive maintenance and calibrations to ensure equipment reliability and compliance with service standards. The position requires accurate documentation aligned with Good Documentation Practices (GDP) and regulatory requirements such as OSHA, FDA, ISO, and CLIA. Success in this role involves developing technical expertise, training others, and collaborating across teams and vendors to support troubleshooting and project execution. Flexibility, commitment to quality, and a focus on process improvement—including SOP development and workflow optimization—are essential. Key Accountabilities: Include, but are not limited to, the following: Troubleshooting & Repair: Under general supervision, diagnose, repair, and resolve failures following established procedures on instrumentation and automation systems within the laboratory by applying technical expertise to restore functionality. Escalate unresolved or complex issues to senior s

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Quality Engineering team helps Airbnb build high-quality software efficiently. We enable Airbnb engineers to build highly testable systems by building and using tools leveraging AI. We own and continuously improve product test cases, automation coverage, test automation tools, environments, frameworks. We navigate Airbnb’s massive codebase identifying weak spots, and help design and implement testable fault-tolerant systems. The Difference You Will Make Help Airbnb leverage AI to redefine and accelerate Quality Engineering As an Automation Engineer, you will help us meet this challenge by building and maintaining automation coverage for features and releases. You will work directly with the product engineering team to develop and maintain our test tools, write and test product code, participate in design reviews to architect testable systems, and guide designs and code to enhance modularity and testability. You are eager to understand complex systems top to bottom and thrive working across technologies and codebases. In addition, you excel at working through ambiguity, concept validation, and implementing best-in-class solutions. As a global company, our mission is to develop and maintain the necessary quality engineering processes that scale to meet the needs of both our external customers and internal teams. We strive to ensure that our product and support workflows deliver a seamless experience for guests, hosts, and support agents. A Typical Day Build, maintain, and effectively utilize automated tests, collaborate closely with engineering teams to ensure robust test cov

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a talented and passionate Staff Software Engineer for our Snowpark Container Service , part of our Snowflake Compute Platform - to build our elastic, high-scale, high-performance, cloud native compute platform to enable bringing Compute to Data effortless and simple. Snowpark Container Services is a fully managed container offering that helps our customers easily deploy, manage, and scale containerized applications without having to move data out of Snowflake. As a fully managed service, it comes with Snowflake security, configuration, and operational best practices built in. You will be part of this highly productive, fast moving, and growing team that is critical to realizing Snowflake’s Data Cloud Mission. AS A STAFF SOFTWARE ENGINEER, YOU WILL: Design and develop features, understand customer requirements and meet business goals. Lead a team of engineers, including mentoring and guiding them, and build technical direction and strategy for large and critical parts of the product surface area. Manage all aspects of the Project, including Design, Coding, Reviews, Testing, Observability, Tooling and On-Call support. Build highly reliable and fault-tolerant software to meet the needs of the largest customers. Ensure operational readiness and maintainabilit

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Software Engineer on GitLab’s Vulnerability Management team, you’ll help build the core security workflows that GitLab Ultimate customers use to triage, prioritize, and act on vulnerabilities. You’ll work primarily in Ruby on Rails on backend systems, including security dashboards, vulnerability reports, and ingestion pipelines. You’ll take ownership of well-defined projects, solve technical problems with support from experienced team members, and collaborate with other engineers. You’ll also have opportunities to contribute beyond the backend when the work requires it. You will join a

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are looking for a motivated, curious, and solutions-driven Sales Engineer with a passion for helping customers solve complex challenges through technology. In this role, you will support the sales and channel team in engaging prospects and customers, demonstrating technical value, and driving successful outcomes. You will play a key role in both new customer acquisition and expa

Founding Engineer, Open Source Salary range — $225k – $300k | Equity — .15%-.35% | In-person NYC About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We’re at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, chandra, surya, marker, and lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We're looking for a Founding Engineer to develop and evangelize our open source repos. This includes chandra, surya, marker, pdftext, and lift, which collectively have over 70k Github stars. It also includes new tools we have yet to build and launch. As you work on our repos, you’ll also become the credible person to evangelize them. You’ll turn your own work into demos, benchmarks, tutorials, and launches. You’ll also support other launches across Datalab, especially when they touch open source components like the SDK. Our projects have real reach: 70k+ GitHub stars and users everywhere from frontier AI labs to Fortune 500s. Your job is to turn that reach into a thriving, engaged developer community through content, code, and showing up where developers already are. If you're the kind of engineer who’s energized by both building things and helping other people build, this is the role for you. Day to day: Own our open source repos and SDK: Drive chandra, surya, marker, lift, and our Python SDK forward as a hands-on contributor. Ship new features and improvements that the market cares about, help plan new versions, and ow

About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. Positions, PnL, and hedging all run through our Mid-Office team. When the numbers our traders and risk team rely on are wrong, this is where it gets found and fixed. The role We're looking for a Software Engineer to join our Mid-Office team in this role, you'll own the systems that keep positions, PnL, and hedging correct across every venue we trade. You build and run the platform, and you're the one who notices when a number looks wrong and follows it until you know why. You will: Own the books. Maintain and evolve our position, trade, and PnL systems so they stay accurate across every venue. Do the quant work. Build and refine our hedging, Greeks, margin models, and early exercise premium calculations. Surface the risk. Build the risk views and calculations that show traders and the risk team what exposure we're carrying. Support the desk. Work side by side with traders and researchers, making sure the data they rely on is correct and available. Deliver reporting. Provide the data that internal stakeholders and regulators require, PnL breakdowns, trade surveillance, treasury accounting, and compliance. Own it in production. Spot discrepancies in live data, trace the root cause, and maintain what you ship. What we're looking for An engineer at heart with a strong quantitative background. Real enthusiasm for the engineering work. A relevant educational background, ideally in a quantitative field such as Mathematics, Econometrics or Computer Science. Professional work experience with Python, Grafana and PostgreSQL. Strong Debugging skills. You can trace problems to their source even in unfamiliar systems An engineer at heart with a strong quantitative background. A critical mind that follows things until completion, high ownership, and clear communication in English Nice to have Experience in finance (ide

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. This is a hybrid role based in Tel Aviv, Israel, with the expectation to be in the office on Mondays, Tuesdays, and Thursdays. We are only able to accept applications for those based in Israel or have sponsorship to live and work in Israel. #LI-Hybrid What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. Mobile threats are getting more sophisticated. Jamf Mobile Forensics (JMF) gives security teams a remote, efficient way to monitor mobile devices and respond to advanced attacks - and we're growing the engineering team behind it. As a Senior Software Engineer, you wil l lead within an agile team, mentor others, and own complex parts of the product end-to-end. The current focus is compelling: designing for horizontal scalability to support a growing customer base, and expanding Android threat detection to cover a broader range of attack vectors. If you take quality seriously and want to build software that helps organizations protect the devices their people rely on, we'd like to hear from you. Our Tech Stack: Java Spring Boot Linux PostgreSQL Elastic Search Claude Code AWS Docker What you can expect to do in this role: Break down customer problems into work you and the team can execute on. Independently complete tasks from start to finish with high quality. Ability to communicate technical concepts to stakeholders. Use your knowledge of Engine

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience. The Difference You Will Make: As an Operations Engineer, you'll apply AI at the forefront of BizTech's operational health: using LLM-powered triage and intelligent automation to resolve tickets, speed up incident response, and build self-healing observability that catches problems before they escalate. AI fluency is core to this role, not an add-on. You'll prototype agentic workflows, embed AI into runbooks and diagnostics, and continuously look for repetitive work automation can take over. Success looks like a shrinking backlog of recurring ticket categories through AI-assisted automation, faster MTTR powered by intelligent alerting and root-cause suggestions, and dashboards/reportin

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As the Head of IT at Baseten, you will build, scale, and secure our internal technology function to support our rapid growth. Reporting to our Chief Information Security Officer, you will lead and mentor a team of 5+ IT engineers, leading the charge to transition Baseten from startup-era IT to a highly automated, enterprise-ready IT organization. You will take full ownership of corporate IT infrastructure, Helpdesk operations, corporate identity management, device lifecycles, and vendor procurement. As we scale to support the world’s most dynamic AI companies, you will ensure our internal systems scale seamlessly with our headcount, providing a secure, frictionless, and world-class technology experience for all Baseten employees. RESPONSIBILITIES Team Leadership: Manage, mentor, and grow a team of IT engineers, fostering a high-performance culture focused on technical excellence and end-user satisfaction. Helpdesk Operational Excellence: Build a fast-response support function by establishing clear response SLAs, tracking employee satisfaction metrics, and formalizing on-call and incident response processes. Zero-Touch Automation: Architect and implement automated employee onboarding, offboarding, and role-based access changes through deep integrations across HRIS, MDM, and IAM systems. SaaS Management & Procurement: Establish comprehensive SaaS management processes to eliminate shadow IT, automate access w

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Location: Europe remote or London hybrid About the role: As our engineering and research organisation grows, so does the complexity of securing it. Our Application Security team is at the forefront of that challenge — building AI-native security tooling, embedding security into the development lifecycle at scale, and finding ways to make a small, highly capable team punch well above its weight. We're looking for an Engineering Manager to lead and grow the AppSec team. This is not a coordination role. You'll be leading a team of exceptionally senior and staff-level engineers who are deeply self-directed and technically excellent. To earn their trust and enable their best work, you'll need to be genuinely close to the craft — able to engage at depth on threat modelling, agentic security tooling, SDLC design, and application risk. You'll also own AppSec strategy and be accountable for how the function scales alongside a product organisation that is growing fast and leaning heavily into AI-assisted development. Important note: Anyone working as a manager within the Infosec team will need to follow the Infosec Team Management Tenets . Key Responsibilities: Lead, support, enable and grow the AppSec team — owning hirin

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. We’re looking for an Engineer to join the ML Platform team at Synthesia. Our team builds and operates the systems that allow researchers and product teams to train, serve, and deploy generative models reliably and efficiently . This includes research infrastructure, production serving systems, internal tooling, and the platform interfaces that connect them. A growing part of our mission is making these systems more automation-friendly and agent-oriented , so that workflows can increasingly be operated through reliable tooling rather than manual effort. We’re looking for a strong generalist with a systems mindset: someone who is comfortable working across infrastructure, backend systems, and tooling, and who has seen ML systems in practice. this is not a pure ML Engineer role. We’re especially interested in people who think deeply about reliability, scalability, performance, and resource efficiency in complex production environments. This is a hands-on IC role with significant ownership. You’ll help shape how our ML platform evolves as we scale the number of models, workloads, tools and teams relying on it. What you’ll do Design and improve the platform systems that support model training, evaluation, and product

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are looking for a motivated, curious, and solutions-driven Solutions Engineer with a passion for helping customers solve complex challenges through technology. In this role, you will support the sales and channel team in engaging prospects and customers, demonstrating technical value, and driving successful outcomes. You will play a key role in both new customer acquisition and

About the Role & Team Every AI insight, every experiment, every cohort at Amplitude starts with a query. Our in-house OLAP engine, Nova , processes trillions of events in real time — turning raw behavioral data into fast, trustworthy answers that power decisions for thousands of product teams worldwide. We’re entering a world where AI agents don’t just assist product teams — they ship features, run experiments, and make prioritization calls autonomously. What makes that possible is agents’ ability to verify their work against real product data continuously. That makes Nova the critical infrastructure in the loop, and as non-stop agents become the main source of queries, the demand on Nova’s throughput, correctness, and operational rigor grows dramatically. We’re looking for a Staff Software Engineer who wants to go deep on both the engine internals and the infrastructure underneath it. You’ll work across the full stack of a modern OLAP system — query planning and execution, columnar storage and encoding, distributed compute, caching, and cloud infrastructure — while driving meaningful improvements to performance, cost-efficiency, and reliability at scale. You’ll influence technical direction through your work, your design reviews, and your mentorship of other engineers on a team of ~10. This role is ideal for someone who finds real satisfaction in making a complex distributed system faster, cheaper, and more reliable — and who wants to do that work on a system that directly powers the product experience for thousands of customers. What You’ll Do Build and evolve core query engine infrastructure Work across Nova's query execution engine and distributed compute layer: query planning, columnar storage formats, encoding and compression, caching, and cluster-level resource management. Design and implement new capabilities as Nova expands to support more warehouse-imported data types, such as metrics, profiles, and dimensions. Design for high-throughput automated quer

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because Vanta is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. With this role being specific to support our DACH Market account teams and customers, having full German Language proficiency is a must for this successful candidate. This role will be based from our Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. GRC practitioners are especially encouraged to apply—whether you've managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you'll bring exactly the customer empathy and domain fluency this role thrives on. What you’ll do as a Solutions Engineer at Vanta: Own the technical relationship with our commercial prospects/customers Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape. Listen carefully to prospects and clients to provide market feedback to the product te