It Support Engineer Jobs

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The core philosophy of Mixpanel's GTM Enablement team is that navigating sellers through the AI-driven landscape requires a hands-on approach. We are intentional about reintroducing the human element to change management facilitating live training, analyzing sales conversations, and doing the gritty work of shifting rep behaviors. About the Role As a Senior Field Enablement Manager, you'll own the enablement experience for every seller and customer success professional in your region, and you'll be looked to as the strategic enablement partner for your region's leadership team. You'll be the person they trust to help them get better, and the first call when a leader needs to shift team behavior fast, at scale. This is not a program coordinator role. It's a coaching and training role for someone who gets energy from being in the room, and who can also step back and shape how enablement works across a region or beyond. You will lead regional enablement strategy, coordinate with a small but global Enablement team, and influence how the broader team approaches GTM behaviors and best practices, including proactively bringing new tools, frameworks, and approaches to the function. Responsibilities New Hire Onboarding — lead in-person delivery of onboarding curriculum and hands-on certification of core skills, and help evolve the curriculum itself based on what you're seeing in the field. Quarterly Academy Sessions — organize and facilitate regional Mixpanel Academy sessions every quarter, and help shape the academy program's direction across regions. Tech Stack Adoption & Productivity — run w

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion. This isn’t a role where you inherit a clean process and tune it at the margins. You’ll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. You’ll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership. You bring the structured thinking of a consultant and the bias for action of an operator. You’re equally comfortable in a strategy session with the VP and three layers deep in a SQL query. Responsibilities Customer analysis at the account level. Get hands-on with the data to understand what drives expansion, what predicts churn, and where the highest-leverage interventions live. You’ll connect product usage signals, customer health, and commercial outcomes and translate the findings into decisions the CS org acts on. Forecasting and pipeline rigor for the post-sales motion. Build and evolve how we

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team Software Operations is where data quality meets real-world impact. Our team reviews annotation outputs, tests the internal tools our engineers rely on, and surfaces the kinds of defects and patterns that, left unchecked, quietly degrade the systems powering our vehicles. We are precise, collaborative, and genuinely motivated by the idea that doing this work well matters. This is a team that takes quality seriously without making it feel like a grind. You will have clear processes to work within, a direct line to the Operations Lead when something needs escalation, and the satisfaction of knowing that the issues you catch and document today help make a self-driving vehicle more reliable tomorrow. About the Role Autonomous vehicles learn from data. The accuracy of that data depends on people who care enough to get every detail right. If that's how you're wired, we want to meet you . We are looking for a Software Operations Sp

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors About the Role Nuro leverages many different bench-top systems to evaluate and regression test different aspects of the software and hardware integration layer. This performance simulation platform includes systems At Nuro, every autonomy code change, from ML model updates to radius of map around the robot to number of evaluated trajectories, must be validated for real-time performance on actual robot compute hardware before it reaches the road. You will own the infrastructure that makes this possible. Our Performance Simulation Platform is a hybrid benchmarking system: physical bench-top rigs running production robot compute (NVIDIA Thor platform), orchestrated by cloud-native infrastructure (Kubernetes, GCP), automated data pipelines feeding performance metrics into BigQuery and Grafana, pre/post simulation magic, custom tracing and profiling tools, and much much more. Engineers across the company rely on this platform daily to an

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us—that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale—from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro's autonomous vehicle platform has to work - not just in the easy cases, but in the hard ones. The ones we design for, simulate at scale, and deliberately break to understand. We're looking for a Senior/Staff Systems Engineering TPM who owns the technical substance of how we validate autonomy: what we test, why we test it, and whether our coverage actually means something. This is not a planning or scheduling role. You'll work embedded with Autonomy, Simulation, and Systems Engineering teams to drive the technical rigor behind our validation program — defining scene sets, structuring fault injection campaigns, and ensuring our simulation coverage is meaningful, traceable, and systematically growing. The program infrastructure is owned elsewhere; your job is to make sure what's inside it is technically sound. About the Work Scenario & Coverage Strategy Understanding the taxonomy of challenging scene sets used for auto

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role We’re a team of high-output generalists where ML and systems engineering converge. This is not a "run the models" role. We reason from first principles about why a perception model learns what it learns, close the gaps that cap its performance, and raise the bar on the data and evaluation loop that drives autonomy. Your work will directly impact how autonomous systems understand rare scenarios, adapt to global geographies, and scale safely. About the work You’ll solve autonomy’s hardest data challenges through applied ML and systems rigor: Diagnose why perception models underperform on the long tail, and turn that into targeted data and training priorities. Design eval metrics and regression detection that tell us whether a model is ready. Curate and clean training data for segmentation and occupancy; hunt the data problems that silently cap performance. Run controlled ML experiments and ablations; cleanly sepa

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team Software Operations is the processing muscle behind Nuro Driver. We take the onroad miles our fleet collects and turn them into usable data, which becomes the foundation everything downstream depends on. Within Software Operations, Eval Operations holds the bar for safety and system testing, making sure our autonomous driving software is safe before it ever hits the road. It's careful, consequential work, and we take it seriously. About the Role We're looking for a Senior Program Manager, Eval Operations to help shape how software evaluation and validation come together across the company. You'll join a team running complex pipelines across simulation, root cause analysis, and systems evaluation, and you'll play a central role in keeping that work organized, prioritized, and moving forward. This is a great role for a process-oriented leader who loves bringing structure to ambiguous, fast-moving problems. You'll get up

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors About the Role Nuro leverages many different bench-top systems to evaluate and regression test different aspects of the software and hardware integration layer. This performance simulation platform includes systems At Nuro, every autonomy code change, from ML model updates to radius of map around the robot to number of evaluated trajectories, must be validated for real-time performance on actual robot compute hardware before it reaches the road. You will own the infrastructure that makes this possible. Our Performance Simulation Platform is a hybrid benchmarking system: physical bench-top rigs running production robot compute (NVIDIA Thor platform), orchestrated by cloud-native infrastructure (Kubernetes, GCP), automated data pipelines feeding performance metrics into BigQuery and Grafana, pre/post simulation magic, custom tracing and profiling tools, and much much more. Engineers across the company rely on this platform daily to an

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Our team is growing and we are looking for experienced machine learning researchers and engineers to join us. In this role, you will apply your expertise in machine learning to solve an array of challenges in Nuro's autonomy stack — detection with sensor fusion, tracking, fine grained classification, human intent understanding, to name a few. About the Work You will be involved in all stages of problem solving, including initial proof of concept, model iteration, onboard deployment, and on-road performance monitoring and troubleshooting. You will develop techniques and/or processes that allow us to train models that are able to utilize massive scale of data, but still keep the model onboard latency in check so that it is deployable. You will have the opportunity to take a novel problem, assume the ownership, and just go deep on it. About You Recent experience in applying state-of-the-art deep learning techniques to solving auton

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors About the Role Nuro takes a machine-learning-first approach to autonomous driving, and the ML Infrastructure team builds and operates the infrastructure that makes that possible. We own the systems that train the models at the core of the Nuro Driver™ - from distributed GPU training and closed-loop reinforcement learning, to the workflows, orchestration, observability, and cost management that keep the fleet running efficiently. Our work sits directly on the critical path of autonomy development. When a training run stalls, when a pipeline silently regresses, or when GPU utilization slips, it shows up in how fast the rest of the company can ship. We care as much about reliability and operational maturity as we do about raw scale. About the Work Contribute to Nuro’s training infrastructure, spanning multi-generation accelerators, and multi-cluster scheduling and orchestration. Design and operate large-scale data pipelines - batch and strea

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity If you seek to bring new, disruptive ideas to the enterprise software market, it’s now time for your next big challenge. We are looking for a Enterprise Account Executive to join our high performing, New Logo Enterprise Sales team and help us drive the market. Right now, organizations across every size and vertical are focused on improving uptime & performance to ensure high mission success, gaining greater scale & efficiency through projects like cloud adoption/migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there is not a more exciting time to join our team. What you'll do You will be focused on over-quota achievement and will grow an ambitious pipeline of business as a result of new logo acquisitions, with creativity, and hard work. You will navigate through complex organizations and sell to multiple decision-makers in the spirit of landing new accounts and establishing initial wallet share. Drive account acquisition by owning a territory and cultivating relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of be

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors About the Role Nuro takes a machine-learning-first approach to autonomous driving, and the ML Infrastructure team builds and operates the infrastructure that makes that possible. We own the systems that train the models at the core of the Nuro Driver™ - from distributed GPU training and closed-loop reinforcement learning, to the workflows, orchestration, observability, and cost management that keep the fleet running efficiently. Our work sits directly on the critical path of autonomy development. When a training run stalls, when a pipeline silently regresses, or when GPU utilization slips, it shows up in how fast the rest of the company can ship. We care as much about reliability and operational maturity as we do about raw scale. About the Work Contribute to Nuro’s training infrastructure, spanning multi-generation accelerators, and multi-cluster scheduling and orchestration. Design and operate large-scale data pipelines - batch and strea

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team Frontier models are fungible. Any team can rent the same intelligence we can, and the model we build on today will be replaced within a month. What is not fungible is the infrastructure that decides whether an autonomous system's output can be trusted — evaluation, verification, and the discipline to gate on evidence instead of impressions. Nuro has spent a decade building exactly that discipline for a robot that drives on public roads, and this team turns it inward: we build the platform that lets AI agents operate autonomously inside Nuro's own engineering organization, under the same standard of proof we apply to the vehicle. Our mandate is to amplify the output of every engineer and researcher at Nuro by 100x. Not a better IDE, not a faster build — a change in what a single person can attempt. That number is a target, not a claim, and reaching it depends on one thing above all: autonomous work has to be trustworthy eno

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team The Software Operations team is at the heart of how Nuro's autonomy software gets built right. We own QC, tool testing, and bug reproduction across labeling workflows, and we care deeply about the craft of doing that work well. You'll sit inside the team, learn the work firsthand, and help build the systems that make quality achievable at scale. You'll report directly to the Head of Software Operations with real access, real context, and a genuine mandate to make things better. About the Role We're looking for someone who can walk into a working system, figure out where it's actually breaking, and build the case for how to fix it, without being told where to look. Give you a workflow and a few weeks, and you'll come back with a theory of what's wrong, evidence for it, and a specific recommendation, not a request for more direction. The procedures, rubrics, and taxonomy you'll touch are downstream of that investigation

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team Frontier models are fungible. Any team can rent the same intelligence we can, and the model we build on today will be replaced within a month. What is not fungible is the infrastructure that decides whether an autonomous system's output can be trusted — evaluation, verification, and the discipline to gate on evidence instead of impressions. Nuro has spent a decade building exactly that discipline for a robot that drives on public roads, and this team turns it inward: we build the platform that lets AI agents operate autonomously inside Nuro's own engineering organization, under the same standard of proof we apply to the vehicle. Our mandate is to amplify the output of every engineer and researcher at Nuro by 100x. Not a better IDE, not a faster build — a change in what a single person can attempt. That number is a target, not a claim, and reaching it depends on one thing above all: autonomous work has to be trustworthy eno