It Support Engineer Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re hiring a talented Software Engineering Manager to lead the Snowtrail infrastructure team at Snowflake. Snowtrail is the infrastructure that enables Snowflake to deliver dedicated coverage for customer-specific workloads. Its innovative approach allows Snowflake to precisely test and measure the impact of changes on individual customers, making it essential for ensuring the platform’s reliability, correctness, and performance. Through query replay, Snowtrail helps us catch regressions early. By leveraging machine learning models to intelligently sample queries and workloads, we continuously optimize for both cost and performance. Evolving Snowtrail to incorporate new engine features while improving scalability, efficiency, and reliability is central to our continued success OUR IDEAL MANAGER WILL HAVE : Strong passion and proven track record for shipping quality software in high code velocity environments 10+ years industry experience designing and building distributed data systems. Excellent problem solving skills, and strong CS fundamentals including data structures, algorithms, and distributed systems. Fluency in SQL, Java, C++, Python or Go. Ability to collaborate well across teams, build high-performing teams and mentor junior engineers. Excellent interpersonal co

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Solutions Architect to be part of our Professional Services team. In this role there will be equal focus on both the process of selling Snowflake Professional Services engagements as well as the delivery of sold/billable engagements. This person must be a hands-on, self-starter who loves solving innovative problems in a fast-paced, agile environment. The ideal candidate will have the insight to connect a specific business problem and Snowflake’s solution, confidently communicating that connection and vision to technical and executive audiences. The person we’re looking for shares our passion for reinventing the data platform and thrives in a dynamic environment. That means having the flexibility and willingness to jump in and get it done to make Snowflake and our customers successful. It means keeping up to date on the ever-evolving data and analytics technologies and working collaboratively with a broad range of people inside and outside the company to be an authoritative resource for Snowflake and its customers. Location: Denver, Salt Lake, Arizona, LA AS A PROFESSIONAL SERVICES SOLUTIONS ARCHITECT, AT SNOWFLAKE, YOU WILL : Present Snowflake technology and vision to executives and technical contributors to customers. Position yourself as a Trusted Adv

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are building a high-impact team to help the world’s most innovative companies unlock the power of AI. As a Forward Deployed Engineer, Applied AI in our Cortex AI team, you will be a hands-on builder and a critical technical partner to our most strategic customers, placing you at the forefront of the enterprise AI revolution. You won't just be working with cutting-edge technology; you will be deploying it to solve real-world business problems at a massive scale. This role places you at the intersection of product, engineering, and customer success, building production-grade AI systems using Snowflake AI Platform, Cortex, and our native LLM capabilities. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Drive Customer Impact: Architect, build, and deploy enterprise-grade AI solutions, including sophisticated AI agents. Build and iterate on AI pipelines and agents within a team-led engagement from prototype to production, contribute to evaluation frameworks and observability infrastructure most complex business challenges. Deliver with Velocity: Rapidly design, iterate, and ship high-quality code and ML pipelines. Translate ambiguous business objectives into robust, scalable, and performant solutions using Python and SQL. Productionize AI at Scale: Own the full lifecycle o

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Horizon Catalog is the context and governance layer of the Snowflake AI Data Cloud. AI is fundamentally transforming how enterprises monitor and trust their data: instead of manually configuring thresholds and triaging failures, AI-powered anomaly detection fires on freshness and volume deviations automatically, agentic root cause analysis traces quality failures back to their upstream source in minutes, and intelligent lineage surfaces the blast radius of any schema change before it reaches a dashboard. Snowflake's native Data Observability capabilities — Data Metric Functions, graphical column-level lineage, anomaly detection, and AI-powered root cause analysis — are the foundation of this next-generation trust layer. We are seeking a Senior Product Manager to own the Data Observability product area, spanning Data Quality, End-to-end Lineage, and Root Cause Analysis. You will define the strategy for how Snowflake competes and wins against best-in-class observability platforms, drive the AI-first transformation of how enterprises detect and resolve data quality failures, and lead a high-performing cross-functional team to deliver capabilities that make enterprise data pipelines self-healing and self-explaining at scale. AS A SENIOR PRODUCT MANAGER – DATA OBSERVAB

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Company Overview We are building the next generation of cloud security infrastructure, focusing on advanced Data Exfiltration Protection (DXP) and unified Data Movement Policies (DMP). Our mission is to provide seamless, context-aware security that protects sensitive data without hindering developer velocity. We are looking for a visionary Principal Engineer to lead the technical strategy and architecture for our Data Movement and Perimeter control systems. Role Summary As a Principal Engineer in the Data Protection group, you will be the technical lead for the Data Exfiltration Protection (DXP) and Data Movement Policy (DMP) initiatives. You will bridge the gap between high-level security policy and low-level system enforcement, ensuring that our perimeter controls are robust, scalable, and deeply integrated with context-aware access policy frameworks. You will be responsible for the architectural evolution of our egress control systems, moving from simple IP-based rules to sophisticated, content-aware, and identity-driven data movement governance. AS A PRINCIPAL SOFTWARE ENGINEER - IDENTITY, DATA SECURITY AND TRUST AT SNOWFLAKE YOU WILL: Architectural Leadership: Lead the design and implementation of the Data Movement Policy (DMP) framework, ensuring it can handle complex

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. Easily analyze your unstructured data, build data agents and create ML workflows using a comprehensive suite of AI services, all within the same secure and governed environment as your data. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow. The identity & access management (IAM) team’s charter is to enable our customers to confidently bring their most sensitive data and workloads to Snowflake. We provide the authentication and authorization capabilities for customers to secure their Snowflake accounts. We are heavily focused on critical AI adoption and security capabilities like Snowflake Intelligence access control, MCP server and clients, Agent identity, Admin guardrails for agents etc. Our feature set includes capabilities like user management, secret-less authentication for both human and service

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Why Snowflake ? Snowflakeは、データ革命の最前線に立ち、世界最高水準のデータおよびアプリケーション・プラットフォームの構築に取り組んでいます。私たちのミッションは、企業の根深いデータサイロを解消し、「世界中のデータをモビライズすること」です。急速に進化するデータとAIの時代において、お客様の変革を支える次世代のデータ戦略を、ともに実現しませんか。 Sales team’s Mission ? 日本のフィールドセール組織は、顧客規模や業界ごとに専門性を持った体制で運営されています。 私たちのミッションは、単に製品を販売することではなく、社内のセールスエンジニアリング、プロフェッショナルサービス、マーケティング、パートナーと密に連携しながら、お客様にとっての長期的なデータ戦略を支えるTrusted Advisorとして価値を届けることです。 The Impact You will Make Senior District Managerとして、担当Districtにおける営業戦略の立案と実行、組織づくり、案件推進を通じて、継続的な売上成長を実現していただきます。 District戦略の立案と実行： 担当Districtの営業戦略を策定し、四半期および年次ベースでチームの売上目標達成をリードする。 チームビルディングと人材育成： Account Executiveを中心とした営業チームの採用、育成、コーチング、パフォーマンスマネジメントを担い、高い成果を継続的に創出できる組織をつくる。 エグゼクティブリレーションの構築： お客様の経営課題、ITロードマップ、データ戦略を深く理解し、CxO、ITエグゼクティブ、LOBエグゼクティブとの長期的な信頼関係を構築する。 パイプラインと案件推進の高度化： 担当アカウントに対するアカウントプラン、案件戦略、パイプラインマネジメント、フォーキャスト精度の向上を推進する。 戦略案件のリード： 大型案件や戦略案件において、営業活動全体の指揮を執り、案件形成からクロージング、拡大、深耕までを支援する。 クロスファンクショナルな協業： セールスエンジニアリング、プロフェッショナルサービス、マーケティング、パートナーを含むクロスファンクショナルチームと連携し、One Teamとして顧客成果を最大化する。 市場インサイトの活用： 担当業界の市場動向、競合環境、顧客ニーズを把握し、SnowflakeのポジショニングおよびGo-to-Market戦略に反映する。 次世代リーダーの育成： 将来のリーダー候補を育成し、組織の拡大と継続的な成長に貢献する。 Who You Are 必須要件 SaaSまたはエンタープライズソフトウェア業界において、8年以上の法人営業経験を有していること。 3年以上の営業マネジメント経験を有し、チーム目標達成に向けた組織運営、育成、評価の実績があること。 大型エンタープライズ案件において、アカウントプラン策定、案件推進、クロージングまでをリードした実績があること。 顧客の課題を的確

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of AI and data-driven marketing. Join the Snowflake team. At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset and who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how PMM gets done. We’re at the forefront of the data revolution, building the world’s greatest data, applications and AI/ML platform. Our get it done culture empowers everyone at Snowflake to innovate, create work with lasting impact, and thrive in a collaborative environment. Snowflake EMEA product marketers conceive of and execute go-to-market plans that drive awareness, adoption and drive success for our customers. We are looking for a Senior Product Marketing Manager to orchestrate go-to-market execution targeting AI dec

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Solutions Architect to be part of our Professional Services team. In this role there will be equal focus on both the process of selling Snowflake Professional Services engagements as well as the delivery of sold/billable engagements. This person must be a hands-on, self-starter who loves solving innovative problems in a fast-paced, agile environment. The ideal candidate will have the insight to connect a specific business problem and Snowflake’s solution, confidently communicating that connection and vision to technical and executive audiences. The person we’re looking for shares our passion for reinventing the data platform and thrives in a dynamic environment. That means having the flexibility and willingness to jump in and get it done to make Snowflake and our customers successful. It means keeping up to date on the ever-evolving data and analytics technologies and working collaboratively with a broad range of people inside and outside the company to be an authoritative resource for Snowflake and its customers. Location: New York City, New Jersey, Conneticut AS A PROFESSIONAL SERVICES SOLUTIONS ARCHITECT, AT SNOWFLAKE, YOU WILL : Present Snowflake technology and vision to executives and technical contributors to customers. Position yourself as a Trus

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Come join us in this super high impact role as we build the future of Snowflake! Snowsight is the perfect place for data professionals to do their best work, and in this role you'll be making it even better. You'll join a wildly talented, multi-disciplinary team to not only reimagine existing Snowsight experiences, but also to extend it to exciting new surfaces and unlock high value business opportunities. Acting as a startup within Snowflake, together we'll iterate quickly, ship daily, and experiment continuously. This is a phenomenal opportunity to revolutionize how people across the world turn data into knowledge, and knowledge into opportunities. As a senior technical leader on this team, you'll have exceptional impact, both shaping and shipping amazing experiences — and helping the engineers around you do the very best work of their careers. YOU WILL: Act as a technical leader and deep domain expert across the stack, owning an area of the product end-to-end with an eye toward service health, quality, and customer experience. Lead large, cross-team projects from architecture through delivery — identifying opportunities, making the right trade-offs in the context of overall company goals, and driving them to completion. Leverage agentic AI to accelerate your work (and th

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Director, Marketing Operations The Director of Global Marketing Operations will lead Snowflake’s global strategy, platforms, and teams that power a modern, scalable, AI-forward marketing organization. This role emphasizes scalable process design, intelligent automation, and cohesive platform architecture to deliver high-volume, world-class campaigns and stakeholder services across regions. This role requires a strong perspective on investment strategy and timing, balancing foundational system evolution with ongoing campaign execution to deliver near-term impact while building for long-term growth. The Mops Director will lead and develop a high-performing global organization and partners closely with Marketing, Sales, Finance, IT, and external agencies to ensure Snowflake’s demand engine is efficient, compliant, and built to scale. YOU’RE A GREAT FIT IF YOU: Have 10+ years of experience in marketing operations, including 5+ years leading teams in high-growth B2B software environments Are AI-forward, with experience applying automation, AI, and workflow orchestration to standardize processes and reduce manual effort Have deep expertise in top-of-funnel strategy, lead lifecycle management, and conversion optimization tied directly to pipeline impact Have managed agency and con

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission Snowflake’s partner ecosystem stands as a formidable growth engine , uniquely positioned at the forefront of the data and AI revolution. Today, thousands of world-class partners are already thriving as they build, co-sell, and innovate within the Snowflake AI Data Cloud. This vibrant community presents a massive opportunity to amplify our collective success. By evolving toward a unified, high-octane marketing engine and sharpening our collaborative storytelling, we can more effectively showcase the distinct competitive advantages that make Snowflake the winning choice for enterprises worldwide. As Director of Partner Marketing Programs, you will build the system that activates our global partner ecosystem at scale — while shaping the strategic narratives that position Snowflake and its partners as the default choice in the AI data economy. You will operate at two levels simultaneously: System builder: architecting repeatable, global partner marketing programs Storyteller: crafting high-impact joint narratives with our most strategic Data Cloud partners Why This Role Matters The next phase of competition in data + AI will not be won by individual products — it will be won by ecosystems. Snowflake is uniquely positioned with: A rapidly expanding Marketplace Deep p

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Staff Software Engineer - Container Platform (Menlo Park) About the Role We build the foundational container platform that runs Snowflake's production, AI/ML, and CI workloads across AWS, Azure, and GCP, including a rapidly growing AI/ML footprint. Hundreds of large Kubernetes clusters under management and growing. The work is to make that fleet reliable, automated, and invisible to the thousands of engineers building on top of it. This is a staff-level role on a senior, high-performing platform team. You'll own hard problems end to end, drive technical direction across teams, and build the automation and platform abstractions that make operating at this scale sustainable. There is significant unsolved work ahead: improving the developer experience for thousands of internal engineers and continuing to scale the platform to meet Snowflake's growth. What You'll Do Own the design and delivery of large, complex platform initiatives spanning cluster lifecycle management, multi-cloud automation, and internal developer tooling. Identify and drive cross-team technical improvements across the platform, from architecture through adoption. Make and defend architectural trade-offs grounded in reliability, scalability, and operational reality. Act as a technical anchor for the team, dev

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team The Finance Data Science team owns the forecasting systems that power Snowflake’s financial planning, operating cadence, and long-term strategy. Our work informs executive decision-making, corporate planning, investor reporting, and cross-functional decisions across Finance, Sales, and Product. We build and operate production forecasting systems for Snowflake’s core money-in metrics, with a particular focus on revenue and bookings in a consumption-based business. Our forecasts are highly visible, widely used, and foundational to how the company plans and operates. This is a high-trust team operating at the intersection of statistical modeling, production systems, and financial decision-making. The Role We are hiring a Senior Applied Scientist to own and advance mission-critical forecasting systems used across the company. This role is not just about building models. It is about developing reliable, explainable, production-grade forecasting systems that leaders can trust to make decisions. You will work on high-impact, open-ended problems involving revenue forecasting, customer consumption behavior, workload ramps, renewals, and other leading indicators that feed Snowflake’s broader financial planning processes. You will partner closely with Finance, Sales, Pr

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are building the future of the data-driven enterprise. We are looking for a Sales Development Representative (Inbound) who operates with a seller mindset, responds with speed and precision to inbound demand, and is driven by revenue impact — not just activity metrics. This is not a traditional SDR role focused on meeting bookings. You will be Snowflake's first point of contact for enterprise buyers who have already raised their hand — through demo requests, trial signups, content downloads, event registrations, and partner referrals. Your job is to qualify that interest fast, engage with insight, and convert it into high-quality pipeline alongside Account Executives. The person we are looking for shares our passion about reinventing the data platform and thrives in a high-volume, high-variety environment. That means bringing structure and judgement to every inbound interaction, maintaining deep knowledge of Snowflake's platform and competitive landscape, and partnering tightly with both Marketing and Sales to close the loop between demand and revenue. AS A SALES DEVELOPMENT REPRESENTATIVE (INBOUND) AT SNOWFLAKE, YOU WILL: Respond to and qualify inbound leads with speed — time-to-first-contact and lead conversion are your primary performance signals Triage a