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It Support Engineer Jobs

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Explore current it support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: Join the Recharges & Bill Payments Product team at Paytm which touches millions of users daily across 26+ categories including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you. About the Role: This role is focused on Growth/Data Analytics, where you use data to understand customer behavior, improve marketing performance, and drive business growth. The job involves working with tools like SQL, Excel, Tableau/Looker, and Python/R to analyze data, build customer segments, and optimize acquisition, engagement, and retention campaigns. You’ll collaborate closely with teams such as Marketing, Product, Finance, and Tech to make data-driven decisions and improve business outcomes. The role suits candidates who enjoy problem-solving, storytelling with data, and working in a fast-paced, cross-functional environment. Key Responsibilities 1. You are a dynamic problem solver, driven by a passion for data and the compelling narratives it reveals. 2. Constantly challenging the status quo, you possess a keen ability to understand and navigate its complexities. 3. Graduates/Post Grads from Tier 1/2 colleges with Engineering, Management/ Finance background are preferred. 4. Strong workin

pythonsqlpostgresql
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PE
1mo ago

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end — from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for ● 3–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. ● Strong consumer intuition — you have opinions about why products work, and you can defend them with both logic and evidence. ● High agency. You define the problem, find the path, and get it done without waiting for permission. ● Sharp analytical and structured thinking, balanced with a bias for action. ● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? ● A collaborative output driven program that brings cohesiveness across

PE
1mo ago

About the Role: We are seeking an experienced Risk Management professional to lead and strengthen the organisation's Operational Risk and Outsourcing Risk Management framework. The role will be responsible for identifying, assessing, monitoring, and mitigating operational and third-party risks across payment products, merchant acquiring, cross-border payments, and outsourced business operations. The incumbent will work closely with business, operations, compliance, technology, audit, and leadership teams to ensure adherence to regulatory requirements, network guidelines, and internal risk policies. Key Responsibilities Operational Risk Management: Develop, implement, and enhance the Operational Risk Management (ORM) framework, including Risk and Control Self-Assessments (RCSAs), across the organisation. Identify, assess, monitor, and mitigate operational risks arising from payment operations, merchant onboarding, transaction processing, and customer servicing. Drive corrective action plans arising from RCSA findings and control gaps. Monitor Key Risk Indicators (KRIs), operational losses, incidents, and control effectiveness. Lead root cause analysis and remediation for operational risk events. Own SOP and policy lifecycle management — including drafting, versioning, and periodic review — for all operational risk policies and procedures. Outsourcing Risk Management: Manage end-to-end outsourcing risk governance for third-party vendors involved in KYC verification, PAN validation, customer onboarding, payment processing, and other critical functions. Maintain and operate a vendor categorisation framework (IT/Non-IT, critical/non-critical outsourcing) and ensure risk assessments are calibrated to vendor tier and exposure. Ensure compliance with RBI Outsourcing Guidelines, PA Master Directions 2025, and all applicable regulatory requirements. Conduct vendor due diligence, risk assessments, performance reviews, and periodic audits. Monitor SLA adherence, control ef

pythonsqlai
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About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Paytm Money is looking for a strategic and growth-driven Business Head – Mutual Funds & NFO to lead one of the most critical charters within our wealth business. This role will own the complete Mutual Fund and New Fund Offer (NFO) business, including business strategy, product growth, partnerships, customer acquisition, revenue acceleration, platform innovation, and market expansion. The ideal leader will bring deep expertise in mutual fund distribution, passive and active investment products, investor behavior, AMC partnerships, and digital wealth ecosystems, while building a scalable business that democratizes investing for millions of Indians. This is not just a distribution leadership role. It is an opportunity to define the next phase of retail investing by building India’s most intelligent, accessible, and high-growth MF platform. Key Responsibilities: 1. Business Ownership & P&L Leadership * Own end-to-end P&L for the Mutual Funds and NFO business * Define annual and long-term growth strategy * Drive topline growth, profitability, customer expansion, and AUM scale * Build category growth roadmap across: Equity Mutual Funds, Debt Funds, Hybrid Funds, Index Funds, ETFs, International Funds, Thematic / Sectoral Funds 2. NFO Strategy & Execution * Lead the complete NFO business charter * Identify high-potential fund launches and build GTM strategy * Drive subscription volumes across marquee NFO launches * Partner with AMCs for exclusive campaigns and launches * Build strong investor education and conversion funnels around NFO participation 3. Growth & Customer Acquisition * Drive MF in

PE
1mo ago

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: The candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and have to ensure the ticket closures within specific TAT. Responsibilities: Knowledge of MS Office/Advanced MS Excel Good communications skills Email etiquettes Internal team coordination and data management Desired Candidate : Should be very prompt over email/calls A candidate with good communication skills is preferred Basic Excel knowledge is preferred. Verbal and written communication in English Duration: Should be available for 6 months of Internship Education: Must be pursuing Graduation or Post Graduation Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

gitagileai
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PE
1mo ago

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We’re looking for a GM/ AVP to drive growth for Lending vertical at Paytm. This role is deeply analytical and focused on reading user and marketing funnels at an atomic level, forming strong hypotheses, and designing experiments to unlock scalable growth. You will work closely with senior stakeholders across Product, Business, Risk, Marketing and growth teams across paytm. Key Responsibilities ● Own end-to-end growth analysis across the unsecured lending, from impressions and clicks to activation, usage, and credit consumption ● Analyze marketing and acquisition funnels at an atomic level using event, clickstream, and impression data to identify gaps and inefficiencies ● Use tools like CleverTap, SQL, Looker and Superset to track funnel movement, drop-offs, and cohort behavior ● Form clear, data-backed hypotheses and design experiments to validate growth opportunities ● Work with campaign managers in the team to execute experiments, relevant campaigns, review content and suggest improvements ● Lead cohort analysis to understand differential behavior across user segments ● Partner with Product teams to identify opportunities to improve user journeys and reduce funnel friction. ● Identify new opportunities for top funnel growth, both within the Paytm ecosystem and outside it. ● Translate complex analyses into clear, actionable recommendations for senior stakeholders ● Build and maintain dashboards to monitor funnel health and experiment outcomes Requirements ● 10+ years of experience in growth, analytics, or product strategy roles ● Strong analytical and problem-solv

sqlgitai
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PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About Your Team Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives. Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies. Our core mandate centers on two critical pillars: driving world-class Talent Density and continuously elevating Employee Experience. We achieve this by relentlessly attracting, developing, and retaining the highest caliber of professionals, ensuring that every individual contributes significantly to our success. Concurrently, we are committed to shaping an unparalleled employee experience—one defined by transparent communication, meaningful development, and a deeply engaging, inclusive culture. As stewards of the company's most valuable asset—its people—we design, implement, and champion people strategies that directly translate into sustained business growth and a position as one of India’s most sought-after e-commerce destinations. About The Role We are looking for a highly driven and technically strong HR professional to join our team as an Assistant Manager – HR, with a core focus on HR systems, analytics, AI-driven solutions, and automation. This role is not about managing processes at the surface level, it is about deep problem discovery, building scalable solutions, and continuously improving the employee experience through technology. The ideal candidate is someone who is curious, hands-on, and user-first, with the ability to break down ambiguous problems and solve them using data, systems, and emerging technologies like AI.

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team If you're excited about driving 10x growth for India's truly profitable e-commerce platform, then this might just be your dream role. At Meesho, we're building the future of e-commerce grounded in the realities of 150 million+ Bharat users. In the creative team, we are a diverse mix of brilliant designers, captivating storytellers, and video wizards who partner closely with our business teams to build truly impactful creatives that deliver real results. We work upstream with product, business, and growth teams to define challenges and design solutions that create real, measurable impact. We're driven by deep user insights, connected by powerful storytelling, and fuelled by innovation. In just the last few months, we've launched India’s first AI-led TV campaign, moved our performance marketing creatives to an AI-automated workflow, and built our own Creative Intelligence Unit which is a playground to test, automate, and build with speed. This isn't just about novelty, it's about making creativity smarter and stronger with better systems and tools. You’ll find our creative magic across branding, Performance marketing, Integrated communication and homepage channels for the users. About the role We're looking for an Creative Manager who's ready to lead the most AI-forward, impact first creative team with vision and empathy. Someone who can raise the bar on craft, mentor a growing team, and bring bold, strategic thinking to everything from brand storytelling to performance creative. A builder, a partner, and a driver of change.If you're a creative leader who's excited to shape what the future of e-commerce feels like, listen to users, and create what they truly need, this is your chance to do it at massive scale and with real impact. See what we have been upto here

If you are searching for spacious and elegant function halls in Medchal, Sri Om Gardens is the perfect venue to host your special occasions. Known for its well-maintained facilities and pleasant atmosphere, Sri Om Gardens is one of the preferred banquet halls near Medchal for weddings, receptions, engagements, birthday parties, anniversaries, and corporate gatherings. Sri Om Gardens offers a beautifully designed venue that provides ample space and a comfortable setting for both small and large celebrations. The function halls in Medchal at Sri Om Gardens are ideal for hosting traditional ceremonies as well as modern events. With spacious seating arrangements, a well-decorated stage area, and a welcoming ambiance, the venue ensures that every event becomes memorable for hosts and guests. Families and event planners often choose Sri Om Gardens when looking for banquet halls near Medchal because of its convenient location and well-organized facilities. The venue offers a large event area along with sufficient parking space, allowing guests to attend functions comfortably without any inconvenience. The peaceful surroundings and spacious layout make it suitable for grand wedding celebrations and social gatherings. Whether you are planning a wedding ceremony, reception, engagement function, or corporate event, Sri Om Gardens provides one of the best function halls in Medchal to celebrate your important occasions. The venue combines comfort, space, and accessibility to create the perfect environment for unforgettable events. Sri Om Gardens is conveniently located at Gowdavalli-Railapur Road, Girmapur, Telangana 501401, making it easily reachable from Medchal and nearby areas. If you are looking for well-maintained function halls in Medchal or spacious banquet halls near Medchal, Sri Om Gardens is an excellent choice to host your celebrations with family and friends. visit us; https://maps.app.goo.gl/GX98PuWHyBvdDn537?g_st=ac

Toothmatters is recognized as the Best Dental Clinic in Kondapur, offering high-quality dental care and advanced treatments for patients of all ages. With a team of experienced dentists and modern equipment, we ensure a comfortable, safe, and satisfying dental experience for every patient. As the Best Dental Clinic in Kondapur, we specialize in Dental Implants, cosmetic dentistry, root canal therapy, teeth whitening, and complete smile makeovers. Our implant treatments are designed to restore missing teeth with durable, natural-looking results that enhance your smile and confidence. Toothmatters uses the latest technology and high-quality materials to provide painless and long-lasting dental solutions. At the Best Dental Clinic in Kondapur, patient comfort and satisfaction are our top priorities. We focus on offering personalized treatments, transparent pricing, and world-class care in a clean, hygienic, and friendly environment. Whether it’s a simple cleaning or a complex dental procedure, our team ensures you receive the best care possible. If you are searching for the Best Dental Clinic in Kondapur, look no further than Toothmatters. Our expert dentists provide top-notch Dental Implants and comprehensive oral care designed to keep your smile healthy and beautiful. Visit Toothmatters, the Best Dental Clinic in Kondapur, for professional, affordable, and reliable dental services that bring you lasting results and confident smiles.

If you are searching for spacious and elegant banquet halls near Medchal, Sri Om Gardens is an excellent venue to host your special celebrations and grand events. Known for its beautiful surroundings and well-maintained facilities, Sri Om Gardens is one of the preferred banquet halls for weddings, receptions, engagements, birthday parties, anniversaries, and corporate gatherings. Sri Om Gardens offers a well-designed venue with ample space and a comfortable ambiance that suits both intimate functions and large-scale celebrations. The venue is thoughtfully planned to provide a pleasant environment for guests, making every event memorable and enjoyable. With a spacious seating arrangement, a wide stage area for ceremonies, and a well-organized layout, Sri Om Gardens stands out among the banquet halls near Medchal for hosting traditional and modern events. One of the key advantages of choosing Sri Om Gardens is its convenient location and spacious surroundings. Among many banquet halls, Sri Om Gardens provides sufficient parking facilities and a large event area, ensuring that guests can attend functions without any inconvenience. The peaceful atmosphere and well-maintained infrastructure make it suitable for weddings, receptions, family gatherings, and corporate events. Whether you are planning a wedding celebration, engagement ceremony, anniversary event, or social gathering, Sri Om Gardens offers one of the best banquet halls near Medchal to create unforgettable moments with your loved ones. The venue is designed to provide comfort, convenience, and a welcoming atmosphere for every occasion. Sri Om Gardens is located at Gowdavalli-Railapur Road, Girmapur, Telangana 501401, making it easily accessible from Medchal and nearby areas. If you are looking for spacious and well-equipped banquet halls near Medchal, Sri Om Gardens is the perfect choice to host your celebrations with style and elegance. visit us; https://maps.app.goo.gl/GX98PuWHyBvdDn537?g_st=ac

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2mo ago

If you are looking for spacious and elegant banquet halls near Medchal, Sri Om Gardens is an ideal destination for hosting memorable celebrations and grand events. Known for its well-maintained venue and pleasant surroundings, Sri Om Gardens is a popular choice for families and event planners searching for quality convention halls in Medchal to conduct weddings, receptions, engagements, birthday parties, corporate meetings, and social gatherings. Sri Om Gardens offers beautifully designed banquet halls that provide ample space and a comfortable ambiance for both small and large gatherings. The venue is thoughtfully designed to ensure guests enjoy a smooth and pleasant experience during every function. With spacious seating arrangements, a well-decorated stage area, and an open atmosphere, the venue creates the perfect setting for weddings and special occasions. When choosing convention halls in Medchal, accessibility and convenience are important factors. Sri Om Gardens provides easy access and sufficient parking space for guests, making it convenient for families and visitors attending events. The peaceful surroundings and well-organized facilities make it one of the preferred venues for hosting celebrations and cultural events in the region. Whether you are planning a grand wedding, reception, anniversary celebration, or corporate event, Sri Om Gardens offers one of the best banquet halls near Medchal to make your event successful and memorable. The venue provides the ideal combination of space, comfort, and a welcoming environment to ensure every celebration becomes special. Sri Om Gardens is conveniently located at Gowdavalli-Railapur Road, Girmapur, Telangana 501401, making it easily reachable for guests from Medchal and nearby areas. If you are searching for spacious banquet halls or well-equipped convention halls in Medchal, Sri Om Gardens is a perfect venue to celebrate your important occasions with family, friends, and colleagues. visit us; https://maps.ap

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Box
📍 Japan• Full-time
14 days ago

WHAT IS BOX? Boxは、クラウドコンテンツマネジメント市場におけるリーディングカンパニーです。私達のミッションは、「To power how the world works together」であり、これを実現するために、セキュアで使いやすいコンテンツ管理の基盤をクラウドサービスと提供しています。 Boxはコンテンツ管理にとどまらず、情報共有を効率化するコラボレーション機能や、業務プロセスを効率化するワークフロー機能、電子サイン機能などを提供しています。Boxは、コンテンツを中心とした業務のデジタル化を通して、顧客のデジタルトランスフォーメーションを支えています。 現在、Fortune500の最大手企業を含む、グローバルで10万社以上の企業に製品を提供しています。Boxは、クラウドコンテンツ・マネジメント市場のリーダーとして、今後も革新的なサービスを通して市場を拡大していきます。 WHY BOX NEEDS YOU Box Consulting Teamのミッションは 「クラウド上での文書管理の新しい姿にお客様を“導く”」ことです。文書管理やコンテンツを中心とした業務のデジタル化のゴールを示し、変革を実現するためのロードマップを定義し、変革の実現を強力に支援します。 Box Consulting Teamでは、テクノロジーとコンサルティングスキルを生かして、お客様のデジタルトランスフォーメーションを実現し、一緒にチームのミッションの実現の一翼を担って頂ける導入コンサルタントを募集しています。 コンテンツは企業の全ての業務で使われていると言っても過言では無く、Boxはあらゆる業務を変革するポテンシャルがあります。広範囲に変革をもたらすが故に、適切なゴール設定と設計、利用定着化に向けた戦略が必要です。 このポジションは、新規および既存のお客様がBoxプラットフォームを導入する際に、お客様の目線に立ち、お客様のクラウドでのコンテンツ管理の理想像を描き、お客様の変革を実現することをお任せします。 導入コンサルタントは、お客様のステークホルダーと密に連携しながらプロジェクトの進捗を管理し、高い専門性を持ってお客様の業務及び技術に関してプロフェッショナルなアドバイスを提供します。初期導入プロジェクトの開始から完了、その後の継続的な利用定着化活動、利用拡大をプロジェクト単位で担います。構想策定からビジネス要件とユースケースの把握、スコープをコントロールしながら成果物の実行に向けたプロジェクトマネジメントを担当頂きます。 導入コンサルタントは、複数のお客様向けのプロジェクトを同時進行で管理し、Boxの他の組織のメンバーと協働しプロジェクトを成功に導きます。 WHAT YOU'LL DO プロジェクト計画やプロジェクトリソースの管理を含む、新規Box顧客の実装のリードする お客様毎に、構想策定、初期導入支援、利用定着化のための計画を確実に実行する プロジェクトの進捗管理、課題・リスク管理、リソース管理を適切に行い、状況を関係者に報告する お客様のユースケースと要件を理解し、Boxの企業向け・業界向けのベストプラクティスを活用し、お客様の設計・設定のアドバイスを行う 導入時のお客様の問題のトラブルシューティング お客様の大規模なデータ移行の案件を支援する Boxと3rdパーティー製品の連携を踏まえ、お客様に対してEnd-To-Endのソリューションを提案する 営業と連携し、新規プロジェクトのスコープ、見積もり、作業明細書を作成する 営業およびCSMチームと連携し、お客様毎に、Boxをお客様の業務ITシステムの中核として頂くための計画を策定し、さらに、将来的な売上拡大に向けた計画策定を行う お客様の声を把握し、社内へフィードバックすることで、Boxのサービス改善につなげる WHO YOU ARE 4年制の学位 2年以上のコンサルティング経験(IT組織経由の社内コンサルティング、またはコンサルティング会社やソフトウェアプロバイダーでの社外コンサルティングのいずれか) プロジェクトマネジメントの経験、優れた顧客管理能力、顧客と協力して実施計画を策定し管理する能力 エンタープライズ規模のデプロイメントに携わった経験 速いペースで成長する環境にチャレンジしたい姿勢、能動的に行動できるチームプレーヤー。 流暢な日本語力、読み書き以上の英語力 SaaSの導入に精通していること。エンタープライズソフトウェア経験者歓迎 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. W

B
14 days ago

WHAT IS BOX? Boxについて Box(NYSE: BOX)はインテリジェントコンテンツ管理(ICM)プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では約19,000社および日経225の76%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Box Consulting Teamのミッションは 「クラウド上での文書管理の新しい姿にお客様を“導く”」ことです。文書管理やコンテンツを中心とした業務のデジタル化のゴールを示し、変革を実現するためのロードマップを定義し、変革の実現を強力に支援します。 Box Consulting Teamでは、テクノロジーとコンサルティングスキルを生かして、お客様のデジタルトランスフォーメーションを実現し、一緒にチームのミッションの実現の一翼を担って頂ける導入コンサルタントを募集しています。 コンテンツは企業の全ての業務で使われていると言っても過言では無く、Boxはあらゆる業務を変革するポテンシャルがあります。広範囲に変革をもたらすが故に、適切なゴール設定と設計、利用定着化に向けた戦略が必要です。 このポジションは、新規および既存のお客様がBoxプラットフォームを導入する際に、お客様の目線に立ち、お客様のクラウドでのコンテンツ管理の理想像を描き、お客様の変革を実現することをお任せします。 導入コンサルタントは、お客様のステークホルダーと密に連携しながらプロジェクトの進捗を管理し、高い専門性を持ってお客様の業務及び技術に関してプロフェッショナルなアドバイスを提供します。初期導入プロジェクトの開始から完了、その後の継続的な利用定着化活動、利用拡大をプロジェクト単位で担います。構想策定からビジネス要件とユースケースの把握、スコープをコントロールしながら成果物の実行に向けたプロジェクトマネジメントを担当頂きます。 導入コンサルタントは、複数のお客様向けのプロジェクトを同時進行で管理し、Boxの他の組織のメンバーと協働しプロジェクトを成功に導きます。 WHAT YOU'LL DO ・プロジェクト計画やプロジェクトリソースの管理を含む新規Box顧客の実装のリードする ・お客様毎に構想策定、初期導入支援、利用定着化のための計画を確実に実行する ・プロジェクトの進捗管理、課題・リスク管理、リソース管理を適切に行い、状況を関係者に報告する ・お客様のユースケースと要件を理解し、Boxの企業向け・業界向けのベストプラクティスを活用し、お客様の設計・設定のアドバイスを行う ・導入時のお客様の問題のトラブルシューティング ・お客様の大規模なデータ移行の案件を支援する ・Boxと3rdパーティー製品の連携を踏まえ、お客様に対してEndToEndのソリューションを提案する ・営業と連携し、新規プロジェクトのスコープ、見積もり、作業明細書を作成する ・営業およびCSMチームと連携し、お客様毎に、Boxをお客様の業務ITシステムの中核として頂くための計画を策定し、さらに将来的な売上拡大に向けた計画策定を行う ・お客様の声を把握し、社内へフィードバックすることでBoxのサービス改善につなげる Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員(Boxers)は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルー

B
14 days ago

WHAT IS BOX? Box は、クラウドコンテンツマネジメント市場におけるリーディングカンパニーです。私達のミッションは、「 To power how the world works together 」であり、これを実現するために、セキュアで使いやすいコンテンツ管理の基盤をクラウドサービスと提供しています。 Box はコンテンツ管理にとどまらず、情報共有を効率化するコラボレーション機能や、業務プロセスを効率化するワークフロー機能、電子サイン機能などを提供しています。 Box は、コンテンツを中心とした業務のデジタル化を通して、顧客のデジタルトランスフォーメーションを支えています。 現在、 Fortune500 の最大手企業を含む、グローバルで 10 万社以上の企業に製品を提供しています。 Box は、クラウドコンテンツ・マネジメント市場のリーダーとして、今後も革新的なサービスを通して市場を拡大していきます。 WHY BOX NEEDS YOU Box Consulting Team のミッションは 「クラウド上での文書管理の新しい姿にお客様を“導く”」ことです。文書管理やコンテンツを中心とした業務のデジタル化のゴールを示し、変革を実現するためのロードマップを定義し、変革の実現を強力に支援します。 Box Consulting Team では、テクノロジーとコンサルティングスキルを生かして、お客様のデジタルトランスフォーメーションを実現し、一緒にチームのミッションの実現の一翼を担って頂ける導入コンサルタントを募集しています。 コンテンツは企業の全ての業務で使われていると言っても過言では無く、 Box はあらゆる業務を変革するポテンシャルがあります。広範囲に変革をもたらすが故に、適切なゴール設定と設計、利用定着化に向けた戦略が必要です。 このポジションは、新規および既存のお客様が Box プラットフォームを導入する際に、お客様の目線に立ち、お客様のクラウドでのコンテンツ管理の理想像を描き、お客様の変革を実現することをお任せします。 導入コンサルタントは、お客様のステークホルダーと密に連携しながらプロジェクトの進捗を管理し、高い専門性を持ってお客様の業務及び技術に関してプロフェッショナルなアドバイスを提供します。初期導入プロジェクトの開始から完了、その後の継続的な利用定着化活動、利用拡大をプロジェクト単位で担います。構想策定からビジネス要件とユースケースの把握、スコープをコントロールしながら成果物の実行に向けたプロジェクトマネジメントを担当頂きます。 導入コンサルタントは、複数のお客様向けのプロジェクトを同時進行で管理し、 Box の他の組織のメンバーと協働しプロジェクトを成功に導きます。 WHAT YOU'LL DO プロジェクト計画やプロジェクトリソースの管理を含む、新規 Box 顧客の実装のリードする お客様毎に、構想策定、初期導入支援、利用定着化のための計画を確実に実行する プロジェクトの進捗管理、課題・リスク管理、リソース管理を適切に行い、状況を関係者に報告する お客様のユースケースと要件を理解し、 Box の企業向け・業界向けのベストプラクティスを活用し、お客様の設計・設定のアドバイスを行う 導入時のお客様の問題のトラブルシューティング お客様の大規模なデータ移行の案件を支援する Box と3 rd パーティー製品の連携を踏まえ、お客様に対して End-To-End のソリューションを提案する 営業と連携し、新規プロジェクトのスコープ、見積もり、作業明細書を作成する 営業および CSM チームと連携し、お客様毎に、 Box をお客様の業務 IT システムの中核として頂くための計画を策定し、さらに、将来的な売上拡大に向けた計画策定を行う お客様の声を把握し、社内へフィードバックすることで、 Box のサービス改善につなげる WHO YOU ARE 4 年制の学位 2 年以上のコンサルティング経験( IT 組織経由の社内コンサルティング、またはコンサルティング会社やソフトウェアプロバイダーでの社外コンサルティングのいずれか) プロジェクトマネジメントの経験、優れた顧客管理能力、顧客と協力して実施計画を策定し管理する能力

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