Key Account Specialist Jobs

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As an experienced leader on our Customer Support team, you will be responsible for guiding your team of Support Advocates as they expertly handle a high volume of customer inquiries across multiple channels. In this role, you will focus on keeping work quality high and response times speedy as the company and our customer base grows. Along the way, it's key that you collect and prioritize common requests and needs from our customers and their employees to help Justworks improve. We are looking for a hands-on leader, who will think and act both strategically and tactically, to drive the team’s engagement at all points of the customer lifecycle. You should be an enthusiastic and creative individual with the ability to inspire others, as you will be responsible for coaching, mentoring and developing individual team members. Your Success Profile What You Will Work On Lead a team of Customer Support Advocates who assist our customers with inbound support inquiries across multiple channels Obsess over customer satisfaction and set clear expectations with your team for what successful customer interactions look like Own and publish key

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Justworks is looking for an experienced security engineer skilled in detection and response, who can help enhance and mature Justworks’ Security. As a Senior Detection Engineer, you’ll design, build, and maintain the detection logic that powers our platform, conduct proactive threat hunting, and drive continuous improvements across our detection and incident handling workflows. You’ll collaborate closely with IT, Engineering, Platform, and other members of the Security team to identify attacker behaviors, build high‑fidelity detections, and strengthen our defenses. You’ll also play a key role in designing and conducting table‑top exercises, improving processes, and building automation that reduces friction and accelerates response. You’ll help explore how AI can enhance detection, hunting, and operational efficiency. Your Success Profile What You Will Work On Build, tune, and deploy high‑quality detections across our platform Develop and refine detections using telemetry from EDR, threat intel, endpoint & cloud posture platforms and native AWS cloud services Conduct proactive threat hunting to uncover threat actor behaviors a

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success Profile What You Will Work On As a Senior Software Engineer for Workforce Payments , you will work with the team that builds the core computation layer powering Justworks’ payroll, money movement, and tax calculation products, ensuring our customers can confidently and accurately pay their workforce. This team is mission-critical, operating at the heart of our platform's financial accuracy and compliance. You will lead technical decision-making and be expected to take initiative in identifying projects that will enable us to meet key business goals, such as scaling our tax and money movement capabilities, improving the integrity of our financial ledger, and developing robust platform interfaces for payroll data. We’re looking for people who have a passion for solving real-world

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are At Justworks, we empower small businesses and entrepreneurs to thrive. As Social Media Marketing Manager, your role is to bring their stories to life and showcase our brand’s unique voice across digital platforms. You’ll be part of the Strategic Communications team, helping to craft and execute a forward-thinking social media strategy. You’ll work on everything from tone of voice and content cadence to analytics and community management. Your mission is to connect with our audiences, spark engagement, and help grow the Justworks brand. You are a self-starter, constantly in tune with social media trends, and always ready to adapt and innovate. Whether it’s discovering new platform features, creating bold content, or responding swiftly to key moments, you know how to keep a brand relevant and resonant. Your creativity shines, and you’re equally comfortable digging into the data that drives performance. Most importantly, you’re a collaborative team player who thrives on bringing cross-functional stories to the forefront. Your Success Profile What You Will Work On Develop and Execute Social Media Strategy: Lead the creati

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success Profile What You Will Work On As a Senior Software Engineer for Workforce Payments , you will work with the team that builds the core computation layer powering Justworks’ payroll, money movement, and tax calculation products, ensuring our customers can confidently and accurately pay their workforce. This team is mission-critical, operating at the heart of our platform's financial accuracy and compliance. You will lead technical decision-making and be expected to take initiative in identifying projects that will enable us to meet key business goals, such as scaling our tax and money movement capabilities, improving the integrity of our financial ledger, and developing robust platform interfaces for payroll data. We’re looking for people who have a passion for solving real-world

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Senior Claims Manager of Workers Comp (WC), you will work collaboratively within Justworks’ Workers Compensation Team as well as cross-functionally with teams across Justworks including: Customer Success, Technology, Engineering & Product, Accounting, Business Intelligence, Onboarding, Legal, and Finance. You will carry your own caseload of complex and/or high exposure claims while providing day to day guidance and oversight to a small claims team. Operating within our PEO environment, you will serve as the first point of contact for escalations for the claims team, be a trusted resource for customer facing claim inquiries and a key contributor to process improvement initiatives. We’re helping businesses get off the ground by enabling them to focus on running their business. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. Your Success Profile What You Will Work On Supervise and support a small claims team providing daily direction, workload

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are The mission of Justworks’ Product Marketing team is to define, articulate, and differentiate our value proposition to the right audiences—positioning our products for growth, adoption, and long-term success. As we continue evolving into a multi-solution platform, how we price and package our offerings is foundational to customer trust, perception, and long-term differentiation. We are seeking a strategic and analytically strong Senior Product Marketing Manager, Pricing & Packaging to help execute Justworks’ multi-year Pricing & Packaging (P&P) strategy. This role will report to the Head of Pricing & Packaging and will play a critical role in driving monetization initiatives, packaging evolution, and pricing experimentation across the business. Pricing & Packaging is a key growth lever at Justworks. In this role, you will help translate pricing principles into actionable recommendations, conduct rigorous analysis to inform pricing decisions, and partner cross-functionally with Product, Finance, Revenue, Strategy, and Marketing to bring pricing strategies to life. This role is ideal for a highly analytical PMM w

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Senior Claims Manager of Workers Compensation (WC), you will work collaboratively within Justworks’ Workers Compensation Team as well as cross-functionally with teams across Justworks including: Customer Success, Technology, Engineering & Product, Accounting, Business Intelligence, Onboarding, Legal, and Finance. You will carry your own caseload of complex and/or high exposure claims while providing day to day guidance and oversight to a small claims team. Operating within our PEO environment, you will serve as the first point of contact for escalations for the claims team, be a trusted resource for customer facing claim inquiries and a key contributor to process improvement initiatives. We’re helping businesses get off the ground by enabling them to focus on running their business. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. Your Success Profile What You Will Work On Supervise and support a small claims team providing daily direction, w

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You’re proactive, ambitious, and energized by solving problems and creating opportunities. You’re curious about how businesses operate, enjoy connecting with people, and communicate clearly and confidently. You stay organized, learn quickly, and bring a strong work ethic and positive attitude to everything you do. This role is a strong foundation for a long-term career across sales, customer success, marketing, revenue operations, and broader go-to-market leadership. Many of our top performers go on to grow into other roles across the business. At Justworks, we’re building a modern pipeline generation engine that combines thoughtful human engagement with smarter tools, better signals, and more efficient workflows. We’re looking for people who are curious, adaptable, productive, and excited to grow alongside the evolution of modern go-to-market teams. What You’ll Work On As a Sales Development Representative (SDR) at Justworks, you’ll play a key role in growing our outbound pipeline and generating new business opportunities. You will: Own outbound prospecting and pipeline generation within your assigned territory or segment Resear

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who you are We have an exciting opportunity for an experienced, analytical, strategic marketing professional to lead the growth marketing team at Mindbody. You will be responsible for both paid and organic demand generation, website CRO, SEO, lifecycle marketing, and product marketing, working closely with the executive team and leaders across sales, customer support, pricing, product, and engineering. This role will report directly to the CMO and will be responsible for driving breakthrough customer growth strategies using marketing best practices, tools, and technologies. The role you'll play Own all paid and organic customer acquisition channels, providing daily, weekly and monthly reporting to the executive team, including key marketing performance, pacing updates, and test results Manage our multi-million-dollar media budget and annual growth targets – including owning forecasting, channel allocations, and changes in spend strategy Assist sales teams in driving conversions Perform continuous iteration, experimentation, and improvement on SEO and website CRO Manage and mentor a high performing team of growth marketing professionals Drive internal enableme

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play This paralegal role sits at the center of our Legal Team’s product and privacy work, helping connect legal guidance with the teams building, marketing, securing, and supporting our products. You’ll partner closely with attorneys and cross-functional stakeholders to track product functionality, support privacy and regulatory workflows, maintain key records, and help the business move thoughtfully and efficiently in a dynamic global environment. Support product and privacy legal matters, including documenting product functionality, tracking regulatory requirements, maintaining records related to key compliance features, and triaging outreach from the business Partner with product, engineering, marketing, security, procurement, finance, and other teams to support legal workflows related to our products and services Maintain privacy, product, regulatory, and procedural documentation across products, jurisdictions, and internal teams Help evaluate AI tools and legal tech, support implementations/integrations, and help pilot and optimize automation to improve adoption and prod

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Employment Type (Brazil): This position is offered as a CLT (Consolidação das Leis do Trabalho) employee role. Candidates must be comfortable being hired under a CLT employment arrangement. Who we are We are a dedicated team of product security engineers committed to developing and supporting ground-breaking software products. Together we will work to safeguard the future, enabling wellness businesses worldwide to empower their customers to lead healthy lives. Driven by a higher purpose, we continuously challenge ourselves and our organization to excel, recognizing the strength that comes from collaborative efforts toward a common objective. We are strong advocates for a diverse workplace, fostering an environment where individuals can bring their authentic selves to contribute to our shared success. At the core of our achievements is a deep belief in the value of our people. If you share our passion and vision, we invite you to consider joining our team. Together, we can explore remarkable feats and make a lasting impact! Your role As a Senior Security Engineer, you will be responsible for contributing to the success of the Product Security team in several key

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The AI Platform team is a newly formed team at the center of Mixpanel's AI-first analytics vision. With a greenfield charter, we're building the infrastructure that accelerates and transforms AI product development at Mixpanel, both internally and for our customers. We provide the tools to improve AI products, enabling internal teams and customer agents to build things that were previously unimaginable. We build shared infrastructure that is essential for developing AI features with confidence and speed, and that gives every agent the tools, context, and quality guarantees to act autonomously on behalf of users. Some examples of what we are building: Agent Optimization Framework: A system that optimizes AI products for quality, speed, and cost, using metrics from production and evals, given the context of the invocation. AI Agent Integrations and Accessibility: Products and tools that bring the power of Mixpanel to wherever it is most effective for our customers, including a Mixpanel slackbot, MCP, and a public skills library. AI Engine: Services that centralize core AI and LLM functionality at Mixpanel in order to accelerate AI development, compound the value of AI efforts, and provide customers with a consistent experience. Role Overview We are looking for a driven Software Engineer to join our AI Platform team. You will be responsible for building the scalable, secure, and reliable infrastructure that accelerates AI agent development. You will be a leader and key contributor in a small, fast paced, newly formed team with a mandate to empower AI development across the c

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . Must be located in: San Francisco Bay Area or New York City About the Role This is a hybrid role based out of the San Francisco Bay Area. Mixpanel is seeking a high-impact Strategic Finance Lead to serve as a domain owner within our Financial Planning and Analysis team. This role is a trusted advisor to functional leaders across the business, owning the end-to-end financial planning process for a major domain and driving the analytical rigor that shapes leadership decisions. A successful candidate will bring deep FP&A expertise, strong business partnership instincts, and the ability to design scalable planning processes—not just execute within them. About the Team The FP&A team enables Mixpanel's ongoing financial success. Doing so means creating visibility into our financial outcomes by running and improving tight financial reporting processes with all members of executive leadership. It means using these processes coupled with analytical prowess and strong communication skills to deliver keen insights upon which strategic decisions will be made. It means identifying key trends to support these decisions with constantly improving financial models. Through this, the FP&A team guides the company through financial hurdles, fuels growth opportunities, and ultimately drives long-term success. Responsibilities Own the end-to-end financial planning process for a major domain GTM — from brief to delivery — setting quality standards and accountability mechanisms that others follow. Define the 6–12 month financial strategy for your domain, validating assumptions with business partners and translating

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About the Role We are looking for a motivated, collaborative, and business-minded Procurement Counsel to join our Legal Team. The Procurement Counsel will report to Sr. Corporate Counsel, and will have the strategic ability to oversee and negotiate key deals and relationships and act as a trusted business partner for the organization. The ideal candidate will have experience working in-house for global businesses, executing and negotiating commercial transactions and contracts, building processes, and executing efficiently on a day-to-day basis. You will primarily focus on supporting procurement and vendor negotiation and onboarding, partnering closely with internal teams such as marketing, engineering, and finance to align contracts with business needs. You will frequently interact with internal stakeholders and external parties, creating relationships based on trust while helping Mixpanel navigate the business environment, challenges, and objectives. Responsibilities: Strategically partner with internal business stak