Knowledge Strategist Team Lead in Seattle

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements. You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback. This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach. Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments. Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure. Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function. You’ll thrive in this rol

Sapience AI is the collective intelligence platform for professional communities. We sit above the CRMs, AMS platforms, and knowledge bases that organizations already run, and we turn the expertise scattered across them into something every member can search, act on, and share. The intelligence a community needs is already inside it. Most organizations just cannot reach it. Knowledge lives in silos, in legacy systems, in the heads of a few experts, and in fragmented records no one can connect. We change that. Our work is grounded in four commitments: technology elevates people and never replaces them, the best expertise is already inside the community, everything is built on trust, and every deployment is purpose-driven for the organization it serves. Let’s achieve more, together. Where this role sits This role owns a product area end to end. Where the product marketer is the market lens, you are the person accountable for what we build, how it works, and whether it ships and succeeds. You lead a cross-functional team of engineers, designers, and applied AI specialists to turn strategy into a product members rely on. You own the roadmap for your area, the decisions inside it, and the outcomes it produces. You work at the center of the product organization, translating a clear point of view into shipped work that moves MINERVA and the COGENT architecture forward through each GR/GA milestone. Why this role exists In an AI market where capabilities can be copied in weeks, the advantage goes to teams that decide well and ship fast. Someone has to hold the point of view, make the calls, and keep a team building the right thing. Collective intelligence is hard product work: reasoning over messy knowledge, earning member trust, and fitting into how communities already operate. It needs an owner who can hold both the ambition and the details. The Senior Product Manager is that owner. You set direction for your area, make the hard prioritization calls, and are accountable fo

About the Team The Cooperative AI team is scaling OpenAI with OpenAI. We are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work. We leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds. We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale. About the Role We are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI. This role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work. You will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time. This is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational wor

About the team The ChatGPT Library team is building the persistence layer that helps people and organizations collaborate with increasingly capable AI systems. ChatGPT Library provides users with a durable place for their files, context, and creations, forming a substrate between humans and agents—a foundation for AI that can remember, retrieve, and act on the right context over time. The team sits within the Personalization organization and partners closely with product, design, research, model, and infrastructure teams. Its work helps models become a useful second brain for individuals—for example, answering questions such as “What did I work on last week?”—and supports enterprise use cases that turn company knowledge into accessible, actionable context. About the role We are looking for a hands-on engineering manager to lead a team of approximately 9–10 engineers and own execution across the product roadmap. This is a technical leadership role for someone who can set a high product bar, build a strong team, shape architecture, and contribute directly when needed. You will form and translate an ambitious product vision into a focused roadmap and help the team ship reliable, intuitive experiences at the intersection of AI, knowledge, and collaboration. The ideal candidate leads by example. You are comfortable moving between people leadership, product decisions, technical design, and code. Founder or early-stage startup experience is especially valuable because the role requires urgency, sound judgment under ambiguity, and a willingness to operate across boundaries. In this role you will • Lead, coach, and grow a team of approximately 9–10 engineers while creating clarity, accountability, and a healthy execution rhythm. • Own the engineering roadmap for Library, working with product and design partners to prioritize the highest-impact problems. • Set a high bar for product quality, technical excellence, reliability, privacy, and user trust. • Provide hands-on techni

Who You Are: The Sales Operations Technical Support Specialist provides technical support to internal and external users within a designated region. This role serves as a primary point of contact for troubleshooting, researching, and resolving website, digital platform, and online service issues escalated by sales teams and customers. The specialist is responsible for monitoring, prioritizing, and responding to support requests, identifying root causes, and ensuring timely issue resolution in accordance with established processes and service expectations. Working under general supervision, the Sales Operations Technical Support Specialist applies advanced technical knowledge and judgment to resolve complex support issues, document solutions, and escalate matters as needed. The role collaborates closely with cross-functional teams to address system and customer-impacting issues, support operational improvements, and contribute to a positive user experience.

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. What you’ll do As a Technical Consultant, you'll take ownership of the integration implementation for our customers, guiding them from kickoff to go-live. You will be responsible for translating a customer’s business requirements into an effective product configuration, solving challenges, and providing best practices related to Brex Integrations. Ultimately, you'll ensure that customers are equipped with the necessary knowledge to feel confident with their integrations, setting them up for long-term success. Where you’ll work This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Own the suc

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Tax is looking for an experienced Senior Tax Analyst to be part of and contribute to our dynamic business. The Tax Senior will be an important contributor to the Tax Team and will help manage our Vertex instance, perform data analysis, compile data for global information reporting and/or tax compliance, support AI and other automation efforts, and contribute to our overall tax compliance and operational excellence. You will report to the Tax Director that leads the tax operations and tax compliance teams. As Twitch continues to grow its live streaming platform with our amazing social community, we are looking for a candidate with project management experience who will support our business and community through deployment of their technical tax knowledge and skills, and collaboration with cross -functional teams. You can work in Seattle, WA or San Francisco, CA. You Will: Partner with internal business partners on the collection, preparation, and submission of global information reporting forms Assist in the maintenance, operation, and configuration of Vertex for Twitch Support continuing efforts to incorporate AI and other scalable automation into existing tax compliance and reporting processes Partner with Tax Team members on complex data driven projects Assist with ot

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Core Services powers the passenger and driver state machines from request and accept through drop-off and payment completion. The team enables new ride variations like autonomous vehicles, taxis, scheduled, business concierge, health and more. The “Core Services” are a suite of distributed Python and Golang systems central to Lyft’s backend. As a software engineer on the team, you will work on integrating new rider and driver products and features onto the state machine and enhancing the performance and reliability of ride state transitions. If you are excited about solving back-end distributed systems problems and owning a mission-critical part of Lyft’s operations, this team is for you. As a Software Engineer at Lyft, you will collaborate with other engineers and cross-functional teams, such as product, data science, and analytics, to lead and execute large projects—from concept to efficient execution. We are looking for motivated engineers who are passionate about solving challenging technical problems and excited to work in a fast-paced, innovative, and cross-functional environment. In this role, you will tackle some of the most interesting and impactful problems in ridesharing. Key traits for success include being passionate about Lyft’s business and product, a quick learner, a collaborative mindset, and an eagerness to drive initiatives both within and across teams. You'll be joining a small, close-knit team with engaged and collaborative co-workers. Responsibilities: Design, develop, deploy, monitor, operate and maintain existing or new elements of the Fulfillment tech stack Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various tradeoffs made in decisions Participate in code reviews to ensure code quality and distribute knowledg