Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are seeking a Product Delivery Specialist to join Lithic’s team in our NYC office. In this role, you will lead complex customer implementations, drive operational excellence, and develop scalable processes that enable billions in transactions for the most innovative fintechs and digital banks. This position offers a unique vantage point across our business from product and engineering to compliance and operations allowing you to tackle meaningful challenges while making a tangible impact. In this role, you will coordinate a wide range of activities from implementing customer requirements and configuring the software to conducting technical setup and integration support with the ultimate goal of getting the customer’s solution live as quickly as possible, driving fast Time to Revenue (TTR) and provide great customer experience. You will operate at the intersection of our customers, internal teams, and third-party partners, executing progress across multiple project streams simultaneously. You will launch new
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About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Senior Ecommerce Manager is a senior commercial leadership role, responsible for setting and delivering the ecommerce trading, inventory and marketing strategy across a client account or vertical. This role goes beyond front-end ecommerce performance. You will take commercial ownership of how stock, product mix, margin, marketing investment and customer demand come together to drive sustainable growth. You will lead the development of trading strategies aligned to buying cycles, product launches and inventory plans, ensuring that merchandising, marketing and operational teams are working towards a unified commercial objective. You’ll be responsible for understanding and influencing stock health, sell-through, stock cover, margin performance and product lifecycle, using this insight to shape promotional strategy, visual merchandising, marketing investment and customer acquisition activity. Acting as the bridge between the Ecommerce Manager layer and the Head of Ecommerce, you will provide strategic direction to your team while leading senior stakeholders across buying, merchandising, finance, marketing and operations. You will own the commercial narrative for your accounts and have the confidence to challenge decisions where stock, margin or customer demand are not aligned. Key Responsibilities: Strategic Trading, Inventory & Commercial Performance Own the overall ecommerce trading strategy for your accounts, with responsibility for revenue, conversion, AOV, COS, ROAS, ma
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you. Team Manager – Start Your Leadership Career With Us Ready to take your first step into leadership and build a career in operations? As a Team Manager, you’ll be trusted with real responsibility from day one, leading your own team within a fast-paced, highly automated operation. You don’t need years of management experience – we’re looking for people with energy, ambition and the confidence to bring out the best in others. You’ll be at the heart of the operation, keeping your area running safely and smoothly, supporting your team and working with different departments across the business to deliver a great experience for our customers. What you'll be doing Lead your own team from day one, creating a positive, engaging and high-performing environment. Get hands-on experience working within an industry-leading automated operation. Coach and support your team, helping people develop and perform at their best. Take ownership of your area and help deliver key performance targets, customer expectations and service levels. Work alongside teams across the wider business, building your network and understanding of how a large-scale operation works. Spot opportunities to do things better and bring your own
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Assistant Restaurant Manager Department: Food & Beverage Reports to: Food & Beverage Manager Location: King Street Townhouse, Manchester Role Focus: Restaurant operations, team leadership and guest experience The Opportunity We are looking for a confident and hands-on Assistant Restaurant Manager to support the leadership of our modern British, seasonal all-day restaurant. This is a visible, floor-based role, working across breakfast, lunch, afternoon tea and dinner to deliver warm, polished and natural service with genuine attention to detail. You will help lead the team, protect service standards, develop colleagues and support commercial performance while working closely with the Food & Beverage Manager and wider hotel operation. Role Purpose To support the Food & Beverage Manager in leading the daily restaurant operation, ensuring exceptional guest experiences, consistent standards, effective team development, strong operational control and delivery against commercial goals. Key Responsibilities Operational Leadership Support the smooth and efficient operation of the restaurant across breakfast, lunch, afternoon tea and dinner. Maintain a highly visible presence on the floor and remain hands-on throughout service. Ensure opening, service and closing procedures are completed to the required standard. Review bookings, VIP guests, special occasions, expected covers, table plans and staffing requirements before each shift. Monitor table progression, service flow, food and bev
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. The Role We are seeking a talented and commercially astute Data Scientist to join our dynamic team tackling Fraud, Payments and Finance. In this multi-focus role, you will be responsible for protecting our global e-commerce operations from fraud, optimising our payments performance and driving profitability and automation initiatives within Finance. Working with vast, complex datasets, the work will involve combatting online fraud using our award-winning THG Detect platform and driving payments optimisation by increasing authorisation rates, while also using the latest AI software and Google Cloud Platform (GCP) infrastructure to build complex data solutions and applications. This role requires a blend of strong technical skills, commercial acumen, and effective communication to translate complex data insights into tangible business value. Responsibilities: Optimise Fraud Detection: Continuously improve automated decision-making in our in-house THG Detect platform using machine learning and decision rules. Enhance Payment Performance: Lead data-driven initiatives to boost payment authorisation rates, optimise transaction routing, and reduce costs. Drive Profitability within Finance: Lead automation and profitability initiatives across different areas of Finance. Communicate Performance: Report on all aspects of fraud, payments and finance performance to stakeholders at all levels, including C-level management. Drive System Improvements: Collaborate with Fraud, Payments, F
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Technology is the driving force behind THG Ingenuity, and it starts with our people. We are ambitious with our goals and challenge conventional thinking. THG Technology is different because we support every single person to make massive impact and drive their own work. Our people are always learning, and we work every day to ensure our technology, from our software platforms, to our ML capability and beyond, is world class. This enables us to keep powering THG ingenuity and our partners on a global scale. Responsibilities: · Facilitate the generation of solutions, validating and prioritysing before driving implementation · Define project scope, objectives, and requirements. Develop a detailed project plan, including timelines, tasks, and resource allocation. · Build and lead a cross-functional team, assigning tasks, setting priorities, and ensuring collaboration among team members. · Identify potential risks and develop mitigation strategies to minimize project disruptions. · Maintain open communication with stakeholders, providing updates on project progress and addressing concerns or changes. · Ensure that the project's deliverables meet quality standards and specifications. · Allocate resources effectively to ensure that the project has the necessary tools, equipment, and personnel. · Monitor project timelines and adjust as needed to keep the project on track. · Address issues and obstacles that arise during the project, finding solutions to keep the project moving forward. · Maintain accurate proj
Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Description : The Project Manager (PMO) is responsible for leading and executing complex business projects while ensuring strategic alignment and adherence to technical standards. This role requires strong technical expertise, leadership, and the ability to drive projects independently with minimal oversight. COLLECTIVE Comply with the HALA’s code of conduct and ethics Promote the HALA’s vision, mission, values and model desired behaviors Promote HALA and spread its culture Commit to HALA’s rules and regulations Perform tasks as directed in the pursuit of the achievement of organizational goals Share with team know-how and encourage their development JOB-SPECIFIC Lead and execute complex business projects, ensuring alignment with strategic objectives and technical standards. Apply advanced business & technical knowledge to oversee integrations, server configurations, and cybersecurity measures for payment solutions. Mentor and guide project teams, setting clear expectations, and promoting a culture of excellence and accountability. Develop and refine project management frameworks, employing best practices tailored to the payments industry. Coordinating closely with the Head of Enterprise and demonstrating significant autonomy in decision-making. Embody a strong sense of leadership and ownership, acting decisively and effectively without the need for frequent
Objectives of this role Developing and executing strategic plans for the assigned product category to drive sales and profitability. Analysing market trends, consumer behaviour and competitor activities in order to identify growth opportunities and market gaps. Collaborating with various teams, like marketing, sales and product development, to identify and implement new products, services and marketing initiatives. Managing product assortment, pricing, promotions and inventory to optimise category performance. Evaluating customer feedback and implementing changes to enhance the overall customer experience and drive customer loyalty. Developing solid relationships with key vendors and suppliers to improve category offerings and negotiate favourable terms. Your tasks Conduct thorough market research and analysis to identify emerging trends, competitive landscape and customer preferences and provide actionable plans. Develop and execute comprehensive category management strategies to achieve business objectives and drive growth. Maintain robust category management tools and processes, ensuring seamless strategy execution across the organisation. Monitor and evaluate category performance, leveraging key performance indicators (KPIs) to identify areas for improvement and implement corrective measures. Lead supplier negotiations, ensuring favourable terms and conditions to drive cost savings and strengthen supplier relationships. Collaborate with marketing teams to develop effective product messaging, positioning and communication strategies. Execute pricing strategies and promotional plans to optimise profitability while considering market dynamics and customer value perception. Stay up-to-date with industry trends, competitor activities and technological advancements to provide recommendations to senior management. Required skills and qualifications SA bachelor’s degree in business, marketing or a related field. 3+ years of experience as a category manager in the
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Senior Ecommerce Manager is a blended leadership role, combining trading expertise with marketing channel strategy to drive holistic ecommerce performance across a client account or vertical. You will be the primary commercial and strategic owner for your accounts – taking full accountability for both site trading performance and the quality of marketing execution across all digital channels. You'll define what success looks like for your accounts, build the plans to get there, and lead your team through delivery. You'll own the performance and strategic narrative, drive trading and marketing strategy, and bring the commercial judgement to know when to hold course and when to change it - while staying close enough to execution to maintain standards and momentum. Acting as the bridge between the Ecommerce Manager layer and the Head of Ecommerce, this is a senior individual contributor role with team management responsibilities. You’ll bring equal capability across trading (conversion, AOV, promotional planning) and marketing (paid and organic channel strategy), using data and insight to continuously push performance forward. Key Responsibilities: Trading & Site Performance Lead the trading strategy for your accounts, with ownership of KPIs including revenue, conversion rate, AOV, COS, and ROAS. Oversee and drive the promotional calendar for key events, seasonal campaigns, and brand activations - sharing insight across channels for joined-up planning.
Roles & Responsibilities:- Planning Facilitates roadmap meetings. Ensures the business commit happens with proper coordination across teams and scope is well understood. Derives functional specs and provides a solution Architecture based on PRD. Ensures a proper project plan is available for all major features. Presentation to all Stakeholders. Planning and administering both projects and the overall program. Escalation point for any program. Execution Owns the overall execution plan that is derived from individual team plans. Ensure that teams follow the agreed process and guidelines. Status communication to all stakeholders.(Business & Engineering). Change Management. RISK management. Ensures that deliverables meet the quality standards set. Responsible for all cross team communications. Guides the team on best practices and processes. Maintains the KPI Metrics @ division and Program Level. Closure Lessons Learned are documented and applied in further programs. Contracts are formally closed and conduct necessary meetings to check and communicate that the key tenets of the project are met or not. Transfer of Deliverable s to customer and support functions. Desired Skills and Experience:- 6-8 years of technical program management experience. Deep hands-on technical expertise & systems knowledge. Excellent understanding ofprocessing platforms and queues Must have exposure to leading product development within a high growth environment Ability to lead cross functional teams of developers, designers, DevOps engineers. A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope. Requirement gathering, definition, and documentation experience & manage release schedules Ability to communicate effectively at all levels with executives and technical teams. Ability to handle multiple priorities in a fast-paced environment & deep 
Roles & Responsibilities:- Planning Facilitates roadmap meetings. Ensures the business commit happens with proper coordination across teams and scope is well understood. Derives functional specs and provides a solution Architecture based on PRD. Ensures a proper project plan is available for all major features. Presentation to all Stakeholders. Planning and administering both projects and the overall program. Escalation point for any program. Execution Owns the overall execution plan that is derived from individual team plans. Ensure that teams follow the agreed process and guidelines. Status communication to all stakeholders.(Business & Engineering). Change Management. RISK management. Ensures that deliverables meet the quality standards set. Responsible for all cross team communications. Guides the team on best practices and processes. Maintains the KPI Metrics @ division and Program Level. Closure Lessons Learned are documented and applied in further programs. Contracts are formally closed and conduct necessary meetings to check and communicate that the key tenets of the project are met or not. Transfer of Deliverable s to customer and support functions. Desired Skills and Experience:- 6-8 years of technical program management experience. Deep hands-on technical expertise & systems knowledge. Excellent understanding ofprocessing platforms and queues Must have exposure to leading product development within a high growth environment Ability to lead cross functional teams of developers, designers, DevOps engineers. A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope. Requirement gathering, definition, and documentation experience & manage release schedules Ability to communicate effectively at all levels with executives and technical teams. Ability to handle multiple priorities in a fast-paced environment & deep 
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. The Role As Leisure Manager, you will be the operational face of the leisure department, leading the day-to-day experience across the gym floor, studios, pool and padel facilities. You will drive service excellence, team performance, member engagement and commercial success while ensuring the club consistently delivers a luxury 5-star experience. This role requires a highly visible leader with exceptional standards, strong people management skills and a passion for health, fitness and wellbeing. Leisure Operations & Member Experience Lead and oversee the daily operation of all leisure areas including the gym floor, studios, swimming pool and padel courts. Act as the visible ambassador and owner of the leisure experience within the club. Deliver exceptional member and guest experiences through outstanding service standards and operational excellence. Ensure all leisure facilities are maintained to impeccable 5-star presentation and cleanliness standards at all times. Develop and implement innovative fitness and wellbeing programmes designed to increase engagement, occupancy and member satisfaction. Manage and promote a dynamic timetable across gym, studio and padel offerings, ensuring strong participation and utilisation levels. Organise regular health and wellbeing campaigns, activation days and member events that position Hale Country Club & Spa as a leader within the wellness sector. Enforce leisure policies and gym floor etiquette to maintain a safe, professional and enjoyable environment f
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Who are we? Hale Country Club & Spa is a private members’ destination dedicated to elevated wellbeing. Designed for those who value performance as much as restoration, it offers an environment where fitness, luxury and community coexist. From a premium gym floor and boutique spin studio to paddle courts, spa facilities and tranquil wellness spaces, every element supports a balanced lifestyle. Members and guests enjoy chef-led, nutritionally considered menus within vibrant social spaces as a space to reset and feel your very best. Find out more about Hale Country Club here. The Role: We are looking for an energetic, passionate, and member-focused Gym Instructor to join the fitness team at Hale Country Club & Spa. As a key part of our wellness offering, you will play an inspiring role in supporting members throughout their fitness journey, delivering exceptional service, expert guidance, and a motivating club experience. Key Responsibilities: Lead and support members through our structured 4-week member journey, helping them build confidence, consistency, and results Motivate, coach, and energise members during gym sessions and fitness activities Deliver outstanding member experiences by providing ongoing support, encouragement, and fitness expertise Build strong relationships with members and help grow and maintain class attendance to support engagement and retention Deliver personalised Club Inductions to groups of up to 4 members, ensuring a welcoming and informative
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role The Head of Shift Operations (HSO) is the senior leader accountable for all aspects of shift performance across operations, safety, engineering, and people management. Safety is the foundation of the role. The HSO ensures a safe environment for all colleagues, contractors, visitors, and customers on site, embedding a safety-first culture where every interaction is controlled, measured, and effective. The HSO drives operational excellence by working collaboratively with internal business units and stakeholders to meet agreed KPIs, uphold Service Level Agreements (SLAs), protect stock integrity, and deliver an outstanding customer experience. As the people lead on shift, the HSO is responsible for the welfare, development, and day-to-day management of all colleagues and team leaders, ensuring ER casework, absence management, and engagement are handled consistently and to the highest standard. The HSO translates business objectives into clear shift goals, setting expectations that drive performance, accountability, and a continuous improvement mindset across the entire operation. As the second most senior leader on site, the HSO is regularly required to assume full site accountability, making critical operational decisions and leading all functions in the absence of senior site leadership. The HSO is responsible for planning and executing volume demand in line with targeted client cost-per-unit (CPU) thresholds, ensuring cost efficiency is maintained throughout the shift to max
Roles & Responsibilities:- Planning Facilitates roadmap meetings. Ensures the business commit happens with proper coordination across teams and scope is well understood. Derives functional specs and provides a solution Architecture based on PRD. Ensures a proper project plan is available for all major features. Presentation to all Stakeholders. Planning and administering both projects and the overall program. Escalation point for any program. Execution Owns the overall execution plan that is derived from individual team plans. Ensure that teams follow the agreed process and guidelines. Status communication to all stakeholders.(Business & Engineering). Change Management. RISK management. Ensures that deliverables meet the quality standards set. Responsible for all cross team communications. Guides the team on best practices and processes. Maintains the KPI Metrics @ division and Program Level. Closure Lessons Learned are documented and applied in further programs. Contracts are formally closed and conduct necessary meetings to check and communicate that the key tenets of the project are met or not. Transfer of Deliverable s to customer and support functions. Desired Skills and Experience:- 6-8 years of technical program management experience. Deep hands-on technical expertise & systems knowledge. Excellent understanding ofprocessing platforms and queues Must have exposure to leading product development within a high growth environment Ability to lead cross functional teams of developers, designers, DevOps engineers. A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope. Requirement gathering, definition, and documentation experience & manage release schedules Ability to communicate effectively at all levels with executives and technical teams. Ability to handle multiple priorities in a fast-paced environment & deep 
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