Lead Design Architect Jobs

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . The Manager, Process & Content will lead a team focused on translating operations and evolving business needs to clear, scalable workflows and content. This role owns the end-to-end lifecycle of agent-facing process documentation, internal knowledge base content, and external help center content for Roadie's Customer Experience (CX) contact center - from process discovery and mapping through content creation, governance, and version control. This work will help our internal and BPO agents deliver a consistent, accurate, current, and accessible Roadie experience across voice, chat, and email support. What You’ll Do Build, lead and develop the CX Process and Content teams, setting clear priorities and standards and coaching team members for growth Own SOP creation and maintenance for agent-facing processes, applying the tiered SOP framework for consistency and readability Oversee process mapping and documentation (e.g., using tools like Whimsical) to translate informal practices into formal, structured operational workflows across CX segments Manage the end-to-end content lifecycle (creation, review/approval, publishing, maintenance, and retirement) for internal knowledge base articles, job aids, reference materials, and external help center content Own knowledge base

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a new Senior Product Manager - Search and Discovery to join our growing Product Team. This individual will report into our Product Management Team Lead and drives the strategy, development, and delivery of customer-facing digital products for SupplyHouse. By connecting business needs to technical implementation, this role directly affects how plumbing, heating, and HVAC professionals find, assess, and purchase the supplies they need, ensuring every product initiative delivers a faster, more reliable, and more intuitive experience for our customers. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monda

About the role We are hiring for a Senior Associate on Chime’s Compliance Assurance & Testing team. You will work in a fast paced environment and play an essential role in ensuring Chime remains compliant with regulatory requirements, internal policies, and bank partner expectations. In this role you will perform strategic end-to-end compliance testing of Chime’s innovative products and services to identify risks and control gaps. This will involve partnership with internal teams, as well as collaboration with our issuing bank partner’s legal and compliance teams. This role will report to the Head of Compliance Assurance and Testing. In this role, you can expect to Lead the end-to-end compliance testing process: from strategically scoping the review, partnering with cross functional teams to obtain necessary documentation, performing robust testing and gathering/reporting testing results to senior management. Proactively assist the business by identifying solutions to complex issues/findings and performing follow-up to ensure remediation is successful. Partner with cross-functional teams to perform compliance testing and/or to support bank partner testing oversight. Play a key role in creating and designing automated internal compliance monitoring and testing to identify trends, issues, and key performance and risk indicators. Maintain current knowledge of applicable laws and regulations and understand regulatory impact of changes to product/service offerings. To thrive in this role, you have Have 5-8 years of work experience, including: regulatory compliance testing in Financial Services, Risk Consulting or Fintech companies. Knowledge of laws, regulations, and rules governing consumer financial protection, banking, payment networks, money transmission, and consumer lending. Strong problem-solving skills are essential and demonstrated ability to take initiative and work independently. Work well with ambiguity and multiple priorities whil

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Over 180,000 restaurant businesses run on Toast. About the team OLAP Platform is the analytical data layer that powers real-time reporting for restaurants and agentic data access for AI-driven products across Toast. As Engineering Manager II, you will lead a growing engineering team in Dublin that owns this shared surface. The team is in a pivotal stretch of work: scaling the platform to support more domains and consumers, keeping performance and cost in balance as it grows, and putting the governance in place to open it up safely to the next wave of AI-driven products. This is a role for an engineering leader who combines platform thinking, operational discipline, and strong cross-functional influence. You should be comfortable owning developer experience for internal engineering customers, driving technical strategy and creating clarity in a fast-moving environment. A day in the life (Responsibilities) Define and drive the technical direction, strategy and execution as the platform scales to more domains and consumers. Build the partnerships that make a shared platform work - aligning with consumer team leads on roadmaps and onboarding, and representing OLAP's priorities and constraints in cross-team forums Bring an AI-first approach to team workflow, reducing manual effort, accelerating issue resolution and shaping how the platform serves AI-driven consumers safely and at scale. Build outcome-oriented operating mechanisms, including metrics and monitoring, that keep consumer teams unblocked and give the platform team early signals when something is breaking or getting hot. Coach and mentor engineers, helping them grow technically and as leaders. Operate effectively in a fast-moving environment where experimentation, iteration, and platform stability must coexist. &nb

Technical Program Manager – AI Research itD is seeking a Technical Program Manager – AI Research to oversee business-critical projects in the AI Research space, facilitating review and approval processes that enable research initiatives to be initiated and shipped successfully. The ideal candidate will bring 5+ years of technical program management experience in a technology environment, including AI compliance reviews, and a track record of managing complex, cross-functional initiatives in ambiguous environments. Location: onsite presence in New York City 3 days per week. Pay Rate: $53/hr to $54/hr depends on Experience We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Lead multiple compliance reviews for frontier AI research projects, including drafting requirements, monitoring progress, managing action items, and resolving blockers to keep milestones on schedule. Coordinate with requesters, engineering, research teams, reviewers, and privacy stakeholders to clarify requirements and streamline review and approval processes. Develop and maintain clear project communications, providing regular updates and weekly reporting on project status, accomplishments, risks, dependencies, and review-process insights. Identify project risks and dependencies early, develop mitigation plans, and escalate issues that may affect review timelines or key milestones. Research, catalog, and annotate AI Research assets with a high degree of accuracy and attention to detail. Analyze data and optimize workflows using Google Sheets and Microsoft Excel, including data exploration, annotation, and reporting. Monitor developments in AI research, compliance, and related tooling to identify opportunities for continuous process and project improvements. Internal Responsibilities Attend regular internal practice community meeting

We aim to set a new bar for vehicle experiences by focusing deeply on the needs of the rider and carefully curating every detail to deliver a seamless end-to-end experience. Our vehicle is purpose-built for differentiated rider experiences that will keep people coming back. In this role, you will define and lead a key pillar of our vehicle experience across our currently deployed vehicles as well as our future platform. You will work in a fast-paced, cross-functional, and multi-disciplinary product development environment to define the vehicle and vehicle experiences that both delight customers and enable scalable operations. In this role, you will: Define your product areas across our current vehicle and future platform Own the successful execution of the product across its lifecycle Develop a deep understanding of the customer, market, and business objectives to find new opportunities and align your product domain to company goals Be the Product Owner in a highly cross-functional product development process spanning HW, FW, SW, and operations Ruthlessly prioritize features and ensure priorities are clearly communicated at all times Qualifications Bachelor's degree in a technical discipline (engineering, computer science, or related field) required, with the technical fluency to engage credibly with HW, FW, and SW teams 8+ years of direct product management experience bringing 0->1 products to market in the automotive or AV space You are a shrewd negotiator and can influence a wide array of stakeholders to quickly drive decisions and consensus You can balance long-term strategic objectives against near-term tactical wins You’re a self-starter who has a track record of taking action and delivering You’re adept at critical thi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We are looking for a Product Marketing Manager for Stripe’s Revenue suite (which includes Billing, Invoicing, Tax, and Revenue Recognition). In this role, you’ll craft the narrative for how our Revenue products deliver value to product and finance leaders, drive demand by partnering with the campaigns team, develop cross-product packages and bundles, and enable our sales team. What you’ll do Be a storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Stripe. You have excellent verbal and written communication skills Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market Keep things organized. You are able to manage highly interdependent, complex projects a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. The Payouts Product Sales team is tasked with engaging the largest most complex users and platforms in the industry to provide solutions that address their cash flow and capital challenges, and help them build world class programmable global money movement businesses. The team is lean, highly visible and highly cross-functional! What you’ll do As an Account Executive, Product (Payouts) at Stripe, you will use your sales and product expertise to help drive growth of Stripe’s payouts products solutions. You will collaborate with product, engineering and marketing teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in-depth product discussions with prospect users Globally – and building and executing against our go to market strategy. Responsibilities Pipeline Building - Hunt for new users Lead complex new deals when related to Stripes payout capabilities and tailored solutions Deeply understand the sales process and competitors offerings in terms of payouts, with a strong emphasis to overcoming competition to win all deals Synthesize and relay customer feedback and our findings to inform Stripe’s product roadmap Engage with Product, Marketing and Account teams to help amplify our growth trajec

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Join a high-performance leadership team based in our London office, driving the expansion of our Enterprise new business sales organisation. As an Enterprise Sales Manager, you will lead, coach, and scale an elite team of Sales Executives, playing a pivotal role in shaping a world-class learning and development environment and accelerating our high-growth sales culture. We are the world’s #1 online review platform, and you will be at the forefront of building the top-tier talent and strategic vision required to continue the exponential growth of our Enterprise business in the UK. If you are a results-driven, strategic sales leader who thrives in a fast-paced environment, this is an exceptional opportunity to make a lasting impact. What you'll be doing: Team Leadership & Growth: Recruit, inspire, and manage a high-performing sales team of approximately 8 Account Executives to consistently exceed revenue targets. Coaching & Talent Development: Champion a culture of continuous learning, conducting weekly 1-on-1s and deal reviews to elevate rep performance and career progression. Enablement Partnership: Partner closely with Enterprise Revenue Enablement and Learning & Development teams to execute targeted skill-building programs and accelerate time-to-value for new hires. Pipeline Generation & Strategy: Drive outbound sourcing strategies and pipeline generation to ensure healthy quota coverage across the team. Market & Vertical Expansion: Conduct strategic market research and execute verticalization strategies across key sectors like FSI, Retail, Accommodation, and Food. Forecasting & Commercial Rigor: Deliver highly accurate

About the Team The Dasher Growth Marketing team is focused on building and nurturing our Dasher base by building a relationship with our couriers and providing them with an engaging and relevant cross-channel experience. The Dasher Growth Marketing team at DoorDash is growing rapidly, and as our Mexico City Media Ops pod matures, we're adding a dedicated Associate Manager to own the quality, consistency, and coordination of our day-to-day acquisition engine. About the Role We're looking for a talented and driven Associate Manager to lead quality, coordination, and stakeholder management for our Dasher paid acquisition program across the U.S., Canada, Australia, and New Zealand. You'll review and sign off on the team's campaign builds, audits, QA, testing, and reporting, while staying hands-on enough to jump into channel and media management yourself whenever a channel or media owner needs support, coverage, or a second set of eyes. You'll also be one of the main points of contact for our publisher and vendor partners (Meta, TikTok, Snapchat, Google, Reddit) and drive cross-functional alignment across media, creative, and analytics teams. You'll partner closely with the Media Ops and Creative Strategy Senior Associates to prioritize their work, ensure consistent quality across campaigns and reporting, and translate performance and creative insights into a clear, prioritized backlog. You'll also collaborate with Associate Managers across other lines of business to share learnings, align on best practices, and keep our approach to media ops consistent across teams. You'll also be involved in budget allocation and media strategy, in partnership with the Manager, Dasher Performance Marketing and the broader Dasher Paid Media team. Based in Mexico City (CDMX), you'll be part of the founding leadership layer of our local office. You will report directly to our Manager, Dasher Performance Marketing (CDMX). You're excited about this opportunity because you will… Own quality

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Vice President, Operations - South will lead CLEAR’s airport operations across our South region, with responsibility for delivering exceptional security, member experience, sales, and people outcomes. You’ll lead a large organization of frontline team members and general managers while driving growth, operational excellence, and a high-performing culture across the region. This is a key role on our Airport Operations leadership team. What you'll do: Own operational and financial performance across CLEAR’s South region, delivering against security, member experience, enrollment, sales, labor, and profitability goals Lead, coach, and develop Regional Directors and General Managers, building a strong leadership bench and driving clear accountability and consistent execution across the region Drive regional growth by maximizing performance at existing airports, supporting new airport launches, and accelerating adoption of new products and experiences Build trusted relationships with senior airport, aviation, and internal stakeholders, representing CLEAR at the executive level and aligning partners around shared business and operational priorities Partner cross-functionally with People, Training, Compliance, Member Experience, Finance, and other teams to strengthen execution, develop talent, uphold CLEAR’s standards, and continuously improve the member and team member experience How you'll measure success: Security and compliance performance across all airports within the South Achievement of regional balanced scorecard tar

Position Overview: As an Account Manager with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. What you will get: Uncapped commission plan with accelerators Be part of a high performing, high attainment team and culture Defined territory with existing customer base Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for expanding existing business within the designated vertical / territory for complex accounts. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connectin

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:a419a55f-0d1b-45d2-af2c-2d0a455b61d5-6" data-turn-id-container="request-WEB:a419a55f-0d1b-45d2-af2c-2d0a455b61d5-6" data-testid="conversation-turn-14" data-turn="assistant"> About the job Build the product engineering capability that protects yield, quality and cost at manufacturing scale. As Director of Product Engineering, you will lead how Graphcore products move through launch and high volume production. You will recruit and develop a team focused on semiconductor and PCBA manufacturing performance. Your work will shape yield, quality and cost across chip manufacturing, test, PCBA and system level production. You will give teams the data, standards and direction needed to solve hard production problems. You will work with OSATs, test engineering, manufacturing, quality, data engineering and analytics teams. You will define best practice for data collection, correlation, dashboards and self-service manufacturing insight. This role suits a leader who combines technical depth with team building. You will set the standard for product engineering across Graphcore’s manufacturing lifecycle. The team and culture You will join the Product Test and Diagnosis team within Manufacturing Operations. The team spans Bristol, Cambridge, India, the US and Taiwan. Work happens through clear technical ownership, fast issue resolution and strong links to manufacturing partners. You will lead by setting direction, removing ambiguity and building capability across locations. Decisions are grounded in production data, engineering judgement and accountability for outcomes. The team values leaders who think big, act fast and speak up when quality or yield needs action. What we're looking for · Extensive semiconductor product engineering, test engineering or

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for a Senior or Lead Product Manager to lead the strategy, development, and continuous improvement of our professional trading tools and end-to-end trading experience. This role is focused on products for active and professional traders. The scope includes advanced market analysis, trading workflows, order execution, position and risk management, workspace customisation, and selected automation capabilities. You will develop a deep understanding of how professional traders use leading platforms such as TradingView, 3Commas, Bookmap, ATAS, and Quantower, and translate those insights into a differentiated, reliable, and intuitive trading experience. Experience in the crypto industry is a strong plus. We welcome candidates who have built professional trading products for equities, futures, options, FX, commodities, or other electronic markets. Experience with crypto markets and products is a strong advantage. What You’ll Be Doing Own the product vision, strategy, roadmap, and delivery of professional trading tools and the broader trading experience. Build a deep understanding of active and professional traders, including their daily workflows, trading behaviours, pain points, and expectations. Lead the development and improvement

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team We are passionate about startups’ success, and building a strong community among founders and investors is core to Stripe’s mission of increasing the GDP of the internet. As the EMEA Head of New Business for Startups, you'll lead a significant organization of 30 AEs, including 3 direct-report managers, focused on New Business Acquisition across EMEA. You'll be responsible for orchestrating high-value deals, developing systematic approaches to New business acquisition and establishing Stripe as the strategic financial infrastructure partner for the highest potential startups in EMEA Responsibilities Build and lead a high-performing organization of 30+ AE’s through 3 regional managers, establishing consistent processes for user acquisition and growth Own the EMEA Startups New Business revenue targets, Personal involvement in strategic deals and deal analysis Develop and execute the long-term growth strategy for New Business Acquisition for Startups across EMEA, focusing on winning new logos and increasing product adoption Implement sophisticated sales methodologies to systematically identify who the best Startups to go after are, balancing the need to both capture the highest potential startups but also consider how to achieve scaled acquisition across a broader base Foster executive-level relationships with key prospects, serving as Stripe's senior representative in deals Create specialized str