MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities. About the Role MongoDB is looking for a Senior Project Manager to lead complex customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements, execution, and business outcomes. The role translates customer objectives into a clear delivery strategy, aligns execution to expected outcomes, and drives alignment across scope, schedule, risk, dependencies, stakeholder actions, governance, and success measures. The person acts as a consultative partner to the customer’s business. helping shape priorities, tradeoffs, and decisions while keeping delivery focused on value realization. They must bring strong services delivery leadership, executive communication skills, and the ability to operate effectively in technically complex environments with sound judgement. The role partners closely with Consulting Engineers, Customer Success, Sales, and customer stakeholders to maintain momentum, align resources, and deliver measurable value. It also operates at both the engagement and broader account level, including leading regular quarterly business reviews and helping teams reassess priorities when needed. This role will be based remotely in the United States. What you will do: Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer prior
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MongoDB is seeking a Senior Software Engineer to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. We are forming a new Atlas Clusters team in the Dublin area. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Build and design new features for MongoDB Atlas Contribute to and lead complex technical projects Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 6 years of professional software development experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, C#, etc.). Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has led the launch of a new module and maintained it in production Is eager to solve tough problems Has excellent communication skills Is curious, collaborative, and motivated Success Measures In 3 months, you'll have shipped code into production and collaborated with the team to solve tough problems In 6 months, you'll have contributed to a large project and joined our on-call rotation In 12 months, you'll have designed new features, led development work, and become a go-to expert on parts of the system About MongoDB MongoDB is built for
The Senior Global Payroll Transformation Manager is responsible for driving and supporting global payroll initiatives across compliance, equity, mobility, and payroll-related projects. This role focuses on enhancing payroll processes, ensuring global compliance, and delivering continuous process improvements that improve the employee experience. The successful candidate will identify root causes of operational challenges, collaborate cross-functionally to implement effective solutions, and evaluate systems, processes, and business requirements to optimize performance. They will also develop business cases, recommend strategic improvements, and lead the implementation of change initiatives across the global payroll function. This role can be based in Austin, TX, following a hybrid work model, or performed remotely from anywhere within the United States. Essential Job Functions and Accountabilities Represent Payroll as a key stakeholder in cross-functional initiatives impacting payroll operations Lead and manage global payroll projects and cross-functional initiatives in a fast-paced, time-sensitive environment Drive execution of payroll-related system implementations, enhancements, and third-party vendor integrations Partner with internal and external stakeholders to deliver projects on time, within scope, and aligned to business priorities Develop and present business cases outlining cost, risk, service, and operational impact to support decision-making Identify, prioritize, and implement process improvements to enhance scalability, efficiency, and accuracy of payroll operations Drive standardization of processes across regions, reducing reliance on manual interventions Lead efforts to improve the employee and stakeholder ex
MongoDB is transforming the $138B+ data management software market by empowering developers to build the next generation of applications. As the leading modern data platform—and the first database company to IPO in over 20 years—we're at the forefront of innovation. We are seeking a driven, experienced commercial attorney to lead and scale our U.S. Public Sector and government contracting business. Operating in a fast-paced, high-growth environment, you will serve as the primary legal partner for our public sector sales ecosystem, managing complex transactions and ensuring strict regulatory compliance. This role can be based out of our US offices or remotely in the United States. Core Responsibilities & Requirements End-to-End Deal Execution: Draft, structure, and negotiate high-value public sector and commercial transactions, including SaaS, cloud licensing, professional services, and subcontracting agreements Public Sector Compliance: Provide expert guidance on U.S. and international government procurement laws, including FAR/DFARS frameworks, GSA schedules, and FedRamp requirements, and support ongoing development and refinement of public sector compliance program Strategic Sales Advisory: Advise cross-functional teams throughout the public sector sales lifecycle, from initial RFP evaluations and proposal risk assessments to handling audits or disputes Operational Scalability: Build, refine, and maintain legal playbooks, contract templates, and training modules to streamline negotiations and empower sales teams Regulatory Monitoring: Stay ahead of evolving technology laws, government contracting regulations, and government and defense related export controls to provide proactive, actionable risk mitigation strategies Cross-Functional Collaboration: Work cross-functionally to launch new programs to support growth of commercial and public sector businesses Requirements: 8+ years of US public sector transactions experience, preferably at a law firm a
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for bu
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in San Fransisco for our hybrid working model. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime va
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in Montreal for our hybrid working model. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value,
MongoDB is hiring a Senior Manager, M&A Integration to help build and run the operational backbone for how MongoDB integrates its acquisitions, translating each deal thesis into a durable business outcome. As the Senior Manager, M&A Integration, you’ll help ensure acquisitions are integrated successfully and that the value outlined in each deal is realized. You may provide input during diligence to help flag integration risks, and you will lead integration planning and execution from LOI through post-close for assigned deals, reporting to the Chief of Staff to the CFO and partnering closely with our Corporate Development team. You'll coordinate across every functional team involved in a deal — Legal, HR, Finance & Accounting, IT, Go-to-Market, Marketing, and Product & Technology. You and the Chief of Staff together will support the Integration Management Office (IMO): defining workstreams, building the master integration plan, and supporting governance cadence for each deal. This is a hands-on execution role with real ownership of individual deal integrations. You’ll help build out MongoDB’s integration playbook – standard plans, checklists, templates – turning deal-by-deal efforts into more consistent, repeatable practices alongside the Chief of Staff. This role is ideal for someone who has led M&A integration workstreams before and knows how to bring structure to the ambiguity of a newly closed deal. You know how to drive cross-functional execution without formal authority, operate with autonomy within a defined framework, move fluidly between Day 1 planning, synergy tracking, and status reporting, and take ownership of outcomes rather than waiting to be told what to do. This role may flex across multiple concurrent deals depending on the pace of acquisitions. This role can be based in New York City, Austin, or Palo Alto for our hybrid working model or remotely in the United States. What You'll Do Integration Strategy & Planning Partner wit
The Role MongoDB is building two connected capabilities that determine how we protect and grow our most important customer relationships: a Critical Accounts program that catches at-risk accounts early and drives them to a durable resolution, and a Customer Health Platform, an AI-powered one-stop shop for customer insights, combining health, adoption, engagement, and experience data with proactive risk identification and recommended actions. This role owns both. You will build and lead the Critical Accounts function end to end: the framework, the global operating model, and the executive reporting that gives leadership real-time visibility into the portfolio. You will also set the long-term vision and strategy for the Customer Health Platform: what it scores and alerts on, which teams and use cases it serves next, and how it becomes the one-stop shop for customer insight across the company. You will be accountable for how MongoDB identifies, intervenes on, and learns from customer risk, and for where the Customer Health platform goes next. This is a build role. You are creating the operating rhythm, the standards, and the team structure as much as you are running them. This role can be based out of our US offices or remotely in the United States. What You Will Do Own and Build the Critical Accounts Program Design and iterate on the global Critical Accounts framework: entry/exit criteria, account archetypes, playbooks, health assessment templates, and Get Well Plan standards. Design the central Critical Accounts org structure and hire a lean program management team, establishing this as a durable, well-resourced function within Customer Strategy. This team is the connective tissue that ensures every qualifying account is triaged, resourced, tracked, and ultimately graduated with documented outcomes. Own intake and triage standards so every qualifying nomination is validated, classified, and assigned a process lead and resource plan without delay. Design the pat
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We're looking to speak with candidates based in Chicago for our hybrid working model. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retentio
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. We are looking to speak to candidates who are based in Melbourne for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retentio
At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB. We are looking to speak to candidates who are based in Dublin for our hybrid working model for the Partner ADR team, a global team that works alongside regional sales with strategic customers. Day to Day Identify high-potential businesses that would be a good fit to work with MongoDB for selected strategic accounts in EMEA Work with the Sales team to develop and lead outbound campaigns from idea-generation through to qualified call Develop strong sales and product knowledge Interact with IT and business decision makers via telephone and email Update lead and prospect activity in Salesforce to ensure effective lead management Set qualified introductory meetings for the Sales team Nurture early phase opportunities for future pipeline potential Exceed monthly and quarterly opportunity quota Build strong relationships with our partner team, regional ADRs and Account Executives, where we pull together to maximize the win for our business Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success What You Will Bring to the Table A self-starter with a track record of hitting and exceeding goals Outstanding communication skills in English (native level) And additional language between French and Spanish is preferred (but not a mandatory requirement) Time management skills and ability to work either independently or through coaching Desire to work in a fast-paced and high growth environment Passionate about cut
The Director of Global Strategic Events is a senior leadership role responsible for the strategy, governance, and execution of MongoDB’s global strategic events portfolio. This is a builder’s role at a pivotal moment, requiring a leader who can define a bold vision for how MongoDB shows up in an AI-native and agentic future, lead a global team to bring that vision to life, and drive measurable pipeline, revenue, and brand impact. Reporting to the Vice President of Corporate Marketing, this leader will operate with significant autonomy, influence across functions, and engage regularly with executive stakeholders. This role can be based out of any MongoDB U.S. office or remotely within the United States. What You'll Do Define the sponsorship and partner event strategy. Build MongoDB’s approach to sponsorship packages, exhibitor programs, and partner activations across flagship and third-party events in close partnership with Partner Marketing Lead and develop a global team. Manage, coach, and grow a high-performing, globally distributed events team. Establish clear priorities, operating rhythms, accountability, and consistent standards of excellence across regions and time zones Build with AI. Bring an AI-native approach to how the function operates. Use AI tools and agents to improve workflows, automate reporting, increase team capacity, and personalize attendee journeys. Set the expectation that the team will do the same. This is a core requirement of the role Represent Strategic Events across the business. Partner with leaders across Marketing, Sales, Product, Partner, and Communications. Represent the function in senior planning forums and ensure every program directly supports MongoDB’s company and go-to-market priorities. Expect to travel ~40% of the time to support events Shape the global strategic events vision and portfolio. Set the strategy, priorities, and tiering framework for MongoDB’s flagship user conferences, executive summits, global roadshows, sales
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Sr Director of Global Deal Strategy Opportunity Okta is seeking a Sr Director of Global Deal Strategy to lead a high-impact global function at the center of our commercial engine. This leader will shape how Okta structures, evaluates, and executes strategic and complex transactions, while building the operating model, governance, and team required to scale with the business. This role is equal parts strategist, operator, and trusted business partner. You will work closely with Sales leadership and cross-functional partners across Finance, Legal, Revenue, Product, and our internal systems and technology team to improve deal quality, accelerate velocity, and ensure commercial decisions align with Okta’s growth, profitability, and risk objectives. What you’ll be doing Strategic Deal Leadership Lead Okta’s global deal strategy vision, operating model, and engagement framework across regions, segments, and routes to market. Serve as a trusted advisor to Sales leadership on strategic, competitive, and non-standard deals. Act as a senior escalation point on high-value, high-risk, and business-critical transactions, balancing growth, customer outcomes, profitability, and risk. Commercial Governance & Deal Structuring Establish and evolve global guardrails for pricing, discounting, approvals, exception handling, and non-standard commercial structures, in alignment with our Pricing & Packaging team. Partner with Finance, Legal, Revenue, Product, and
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. What You’ll Be Doing Design, build, and operate highly scalable, reliable, and secure infrastructure powering our production systems across AWS and GCP. Lead major reliability and modernization initiatives, including container platform migrations (e.g., ECS to EKS/GKE) and microservice enablement across multi-cloud environments. Serve as a technical authority in Kubernetes (EKS and GKE), cloud infrastructure (AWS and GCP), and modern CI/CD practices (GitOps, automation pipelines). Partner with development teams to architect and enable microservice-based applications, ensuring production readiness, scalability, and observability. Implement and manage infrastructure as code (Terraform, Ansible) to automate provisioning, scaling, and configuration management across multiple cloud providers. Drive improvements in observability, performance, and cost efficiency through robust monitoring, logging, and alerting systems that span AWS and GCP. Champion SRE best practices — defining SLOs/SLIs, conducting blameless postmortems, and continuously improving incident response. Lead complex technical projects from conception to completion, managing timelines, and technical dependencies across teams. Mentor engineers across teams, fostering a culture of reliability, automation, and continuous learning. Collaborate with security and compliance partners to ensure infrastructure adheres to best practices and standards (e.g., IAM Federation, Workload Identity). Participate in t
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